location was wonderful and the pool area was

swimming pool, breakfast

nice pool. helpfull owner.

comfy bed, large room, lovely views to garden and swimming pool.

had a nice room and we could use the pool

the view from the pool & the restaurant was very nice, you look at the landscape of vineyards

the pool and views across the vines create a very relaxing atmosphere

ev charging for free, room upgrade for free

i loved the pool and dinners

the pool and facilities were definitely 5 star, our room was huge and the bed was extremely comfortable

liked everything from the charm of the property, the pool, food and staff

wine tour with cellar visit and tasting included electric car charger available in the parking

and beautiful property, with fabulous pool, dining and bar areas

dinner and bar service was stretched at times

it was fun to have a pool table and various other games near the bar area

the breakfast was beautiful and had everything you would want

the breakfast and lunch were also very good, and the staff were extremely friendly

would have liked a bar area

beautiful garden, pool with a view. rooms really comfortable, great bed.

breakfast was great, as was the restaurant. staff was very professional and helpful.

whilst not ideal, we gave in and dined at the hotel whislt my kids got room service

property, they have ground floor rooms, very convenient, also in-house restaurant with great room service

had to have a dinner reservation to eat in the restaurant, but you can eat outside from the bar menu until

the guy wanted to scrape something off his shoe when we came in, granted we were with the kids and super casual in shorts and flip flops but he telegraphed

the location the hotel castle and surroundings ,the spa excellent

didn't see the bar open in the time were there.

the swimming pool was really nice after a long day

the pool and garden areas are ideal for a break away from the bustling town

the pool and garden was lovely - i wanted to stay so much longer

right in town, easy parking, pool, wonderful staff and room service

breakfast was 15 which seemed expensive for kids

great location, highly recommend for families with 4 kids just bring your own porta cot.

we had to wait over 30mins to get a table for breakfast- which was tricky with kids

location, excellent family accommodation (we have 3 kids), the concierge was very helpful

great location, super helpful staff. especially the family room is great for kids!

i really enjoyed their little lounge areas, the garden/courtyard, their breakfasts, and free laundry service

add to that the wifi did not work

very friendly and helpful staff, with the added bonus of secure parking with an available ev charger

were so friendly always making sure that our every needs were being met, from offering to do our laundry to booking restaurants and wine tastings for us which, by the way are right outside the

the wifi does not work

like all french hotels expensive great location across the road from the river air con and wifi very

the breakfast buffet was outstanding, all fresh even the cereal

room was spacious fabulous view over the river staff were lovely and very helpful breakfast was very

good quality buffet breakfast with excellent coffee/tea options and wide choice of other items for all tastes

on the river and near the centre of town, comfortable rooms and bed, very good breakfast, friendly and helpful staff

wifi not working at any time

wonderful choice at breakfast!

free parking. clean room and had all the basics. happy with everything.

wifi, even though it was stipulated there was free wifi

ample parking and restaurant

parking was easier than expected

pool was a nice bonus as it was very hot when we stayed there for the night

breakfast was lovely and the staff were so friendly - absolutely wonderful with us - so helpful too

chargers for electric cars in the parking lot

breakfast very helpful,friendly staff. evening meal,very comfy beds

bed comfortable and parking secure

the pool is lovely and such beautiful surroundings with a 360 view of vines

nice hospitality, ample rooms, working wifi and nice amenities

a very nice hotel with a nice rooms, a heated outdoor pool and a great view

beautiful pool overlooking the vineyard

amazing breakfast with fresh bread, they have taken care of every little detail hihgly recommened stay

a wonderful fresh breakfast is provided each morning and if you want to order a picnic lunch or dinner, they have

next morning they brought us a basket of freshly baked bread for breakfast

great breakfast and very nice people

breakfast was delivered each morning and was really lovely

place to stay, the pool was a brilliant addition

swimming pool still open [early september] a pleasant and agreeable

we all loved the swimming pool and the kids enjoyed a good splash and use of floats.

great heated pool for kids and grown ups

the on-site bar was wonderful and it was good to have a pool although we didn t get a chance to take

food both dinner and breakfast were excellent with very good

breakfast was amazing

slow service at breakfast but we were charged half price for all four of us for the one cooked breakfast, so full

there was also a lack of late night room service food (we arrived at 11pm starving but didn t want a sit down (+) for instance, the room service prepared a bed before sleeping, they placed a little comfy bedding on the floor that (+) the cafe bar had a great atmosphere but could offer a small snack menu as the room service menu between 12 noon and 5 (-)room service food was awful i ve eaten in a few of the restaurants at this hotel as we have a

breakfast is okay but a little less organized and ‘not unfriendly” but certainly not customer

very clean, good size room with a fridge, air-conditioned

cognac bar to enjoy a late night tipple after coming back from a meal out :)

was around 35 c outside), with a bar in the lobby, in a great location close to the center of cognac

wifi signal did not stretch to our room, and was a very slow connection

loud exterior at night. local bar was very loud.

gym was a bit lack lustre to be picky and it s slightly expensive but that may have been due to

the bar at the hotel was quaint and a lovely place to sit and have a drink after a long day of walking

knowledgeable bar staff

all the little extra touches like foyer coffee, the pool, the steam room, the lovely bar

unclear whether breakfast was included. don t know where the gym was

there is secure parking

wifi was down in the area and slightly frustrating though not the fault of the hotel.

hotel was great our room had lovely view of charente river a beautiful place gardens small pool children's play area i think they had thought of most things they also have cabins by the

loved the setting with a pool and beautiful river views close by

good bar and excellent breakfast