are spacious hotel is very clean staff is very helpful beautiful spa available outdoor pool is beautiful variety in

very out of season as we stayed in march and i knew the golf course was under refurbishment but had not realised that the hotel brasserie would be closed

location. views of golf course with lakes. good parking.

super large room, excellent varied choice at breakfast and staff

it was very nice to be able to bring our dog and with the location on the golf course, it was very good to take an evening walk on

liked the easy access and free parking outside the hotel

parking is limited but usually no problem

the location is quiet but convenient with parking close by

personal greeting by the owner, private parking, wine tasting - great service

good breakfast, very accommodating and lucky with good parking right outside

are exceptional, the large suite was very tastefully done, with an outdoor heated pool, sauna and spa also on site

ample car parking space

breakfast was a delicious array of all good things and plenty of coffee

the breakfast was well catered for with everything you could want provided in their beautifully

location close to the citadel with secure parking

the pool was clean, a good size and apparently open all the time

room did not have pool view as was it was out of line of sight and fence and shrubs obscured as well

there is a pool as well

free parking was a plus

plenty of parking, the setting and pool were incredible and the staff were so friendly and accommodating

chateau, beautiful grounds, pool was great for the whole family to enjoy, and staff were most welcoming

original common room, decent breakfast, friendly staff, free parking

rfect if you're worried about all the wine you've just

wifi is unsecured

made use of the lovely pool in the sunshine

great pool

the rooms are beautiful and the gardens and pool are also superb

beautiful swimming pool

the hotel states they have room service, but that is a cheese plate

stunning swimming pool

purposely come to this more expensive place cause i wanted sit in a spa pool, even tho there was only 2 rooms booked for the night the staff said the spa pool was

the pool closes at 7 which could be too early for those on a business trip to enjoy.

impeccable spa with jacuzzi and swimming pool. the breakfast had a lot of homemade items.

it is a perfect place to stop off on my way from north of france to south of spain

were on a big road trip from the north of france to the south of spain, driving in a car with a roof box, so i couldn't deal with anywhere with an underground car

wifi was down owing to a technical problem. normally available free. (plenty of other eateries in the area if you want to try something else), nice breakfast, decent wifi and frederic is a great host (+) location 2 mins fm highway, free parking, free wifi, honest food and breakfast, attentive staff: what is not to like (-)property is much older than photos indicate. wifi is free but not very strong. (-) wifi was nonexistent - not possible to use upstairs in the room

location 2 mins fm highway, free parking, free wifi, honest food and breakfast, attentive staff: what is not to like

parking and lovely host

the quiet surroundings, private parking and onsite restaurant

rooms, good beds, private parking and very nice owner

clean room, breakfast

staff for the breakfast was not very professional.

comfortable beds, really good breakfast

the breakfast did not have many options

very good hotel, clean! the perfect breakfast. thanks

the parking was big and perfect to park our motorhome

ample car parking available

there was a bar where you could get a drink

convenient for the drive down to spain, 24 hour check in and dog friendly and it has ev chargers

welcome, spotless rooms, safe parking, good food nearby, excellent overnight stop on long

staff specifically the manager at the reception, the lake view and also the pool which my kids

we had dogs with us in the car so the secure parking was excellent for them as were the walks by the lake

staff specifically the manager at the reception, the lake view and also the pool which my kids

so i went to bed without dinner since room service wasn't available neither

comfortable beds, large modern shower with rituals shampoo and body gel kids area with plenty games and free arcade game machine to keep out the sun very friendly staff we

also, safe enclosed parking

the most convenient part is the parking, so that we don't have to drive to the center and look for parking in town

to find and secure parking

great, food great, bar great, tram right outside for 10 minute access to beautiful bordeaux

location for our visit

ud83dude33advertised a bar but no bar but think there was a limited selection of drinks available at reception

fantastic stopover hotel with good secure parking

no real bar area to have a pre dinner drink

secure parking outside ground floor room

is very convenient, wonderful hotel staff always at our service, great food at their restaurant, bar at the hotel with draught beer & cocktails, they sell tram tickets, vending machine, cosy hotel

the room was very comfortable, and the breakfast was simply fantastic

good breakfast and coffee

the breakfast was very good at eur 10

easy, friendly staff. good location, secure parking, nice breakfast served early.

places nearby to eat and drink, fairly convenient from motorway network, hotel had very nice bar and

pleasant staff let me have a late check out

the breakfast didn t have a lot of options

ordered a club sandwich from room service and it was abysmal

entrance to the pool area is fairly strange although there is signage it looks like you re going to an unused

i liked all the activity options in the lobby, very kids friendly

wifi slow down sometimes (maybe (-)poor wifi connection (-)very poor wifi. location is really far from downtown but we knew it. (+) free wifi throughout (-) the wifi didn't work for us even once, so we had no internet connection for the entire 3 nights/4 days (-)wifi was useless rooms too cramped for the size of beds bathrooms tired tv propped up on bench top (+)wifi is soooooo bad. (+) the internet wifi signal is good

free parking on site

of access from motorway , free parking , very comfy bed and good quality shower

friendly staff, comfortable beds, and on-site parking.

breakfast

was best mercure hotel i have stayed in nice setting great garden with pool good breakfast staff very helpful if motoring easy to find from sat nav

the location was good. parking is very convenient and the rooms were good.

limited parking, outdated hallways, rooms small

breakfast was sumptuous

the breakfast was good, not included in in room, but we decided to take it ( kids were free)

free and secure carparking was a real bonus and easy to get to from the main roads rather than attempting to drive

there is a lake nearby with kayak hire and other activities for the kids

the hotel also has a small gym and pool which weren t too busy

food in restaurant was very good and they have nice bar area

overall quite clean, and we'll equiped with a gym

the service at the bar was pretty slow, as there was only one staff member that was both the waiter and the chef

room okay. parking comfortable. reception and breakfast great. good value for money!

same for the bar and restaurant staff

u could hear all the noises from the upstairs room); also my room was facing the inner parking so when a car was arriving or leaving it was a bit noisy

a warm welcome at reception and good parking

noisy

the room is new and comfortable. free parking.

stayed here for 1 night during a roadtrip, so all we needed was a comfy bed, parking (with ev charger) and breakfast

no problem with parking either

took us a while to work out we couldn't get into parking before we had

stayed here for 1 night during a roadtrip, so all we needed was a comfy bed, parking

try and get studio with terrace and kitchenette on bottom floor, direct access to pool, it s worth it

food was excellent, we had dinner and breakfast close to airport parking good more like a motel than hotel excellent wine

lovely pool and garden to sit in and have dinner

pool was just a bonus

use the pool twice, all lovely and clean

gym area was also small with limited free weights and no weight machines

8th floor where gym is smells very bad from the kitchen and they constantly have a hoover robot going around on all

room service also comes from gina and it was the most beautiful room service meal we have ever had

room service not flexible or helpful at all

loved the rooftop bar and restaurant gina

modern and new hotel. rooms were clean and nice staff. good wifi!

the 1st floor has an amazing atmosphere and has games/activities for kids

the wifi is slow and almost unusable, especially for streaming services

no bar fridge

necessity of the deposit even though there is no mini bar in the room

great wifi - we didn't have the breakfast as we are

staff was professional, room very comfy and breakfast excellent

enjoyed the rooftop bar and views, great staff and facilities

the wifi was down during our visit.

theres a gym, spa and fitness classes too, though i didn't have time to do any of these

there is a bar area, with a high table to sit at, but it's not comfortable, and the hotel lacks a comfortable,

every part of the hotel is luxurious: the rooms, the dining area, the reception, the pool

and the spa is

nice sauna and spa area, the rooms are very clean and they feel brand new

everything was great - staff, room, spa and restaurant

loved the option of express breakfast at the bar

the gym was small but good enough for a short

fantastic neighborhood vibes with a great pizza restaurant next door, attentive staff, great breakfast, free parking - what's not to love

the breakfast service staff was so friendly and personable

everything, very friendly staff , lovely hotel , great breakfast, i d highly recommend it !

good location with easy parking

wifi working badly in the room but ok in the lobby

sin wifi

car parking right outside and only a few minutes from motorway, en route to

people hanging around in parking lot next to hotel

good hotel with decent breakfast, quite close to the center. but wifi was problematic.

wifi was a disaster, i couldn t work or have calls

poor wifi connection in the bedroom.

the wifi on the 5th floor only lasts for 5 minutes and then you have to re-enter your credentials

wifi was an issue but they came up with a

pool was good breakfast was continental with limited hot offering

great pool feels like you are on holidays perfect for short stay

pool looked inviting and we hear there is also a gym

location, easy to reach bordeaux city center, good wifi, clean room, variety of pillows fir every taste

the receptionist prepared a microwave meal - room service - which was pretty awful but i ate it because i was so hungry

speed of wifi is not so bad

wifi was not accessible from our room

lovely courtyard and bar could not be used because no one staffed them

good wifi

the bar was not open on sunday, mon, or tuesday

a bit noisy being close to the main road. parking also not easy as not many spaces.

we loved that the rooms were outside, the entry was immediatly on the parking

good parking with fast ev charging facility.

welcoming helpful staff spotless ground floor room easy parking only noise was car horns celebrating frances world cup win, don t rember any noise after

convenient location close to the motorway. on sight restaurant and bar. secure parking.

wish the terrace was open all day long.

main area of bordeaux but the area surrounding the hotel is really nice with some amazing wine bars and restaurants

good location. very friendly staff and delicious breakfast!!

we booked to stay for 3 nights and arrived early to meet my mother off an early flight from the uk

a great breakfast. plenty of delicious choices and a great view over bordeaux

a very good breakfast. wifi speeds were not very good unfortunately. secure underground parking.

lovely courtyard for breakfast. our room had a terrace which was a nice place to relax.

the breakfast was very good and i enjoyed he variety of food

good wifi service

breakfast was very good, staff were very helpful, and they have a secure, bookable car park space 2

rooftop bar service was shut down for the season on our last night.

she wanted a spa break

the staff are exceptional and were amazing with children, room set up also great with kids!

the breakfast was quite good

slippers room service got it wrong every time

it would be nice to have a small bar service in the super central room to enjoy a g&t in the evening

no coffee/ tea in room, min bar fridge not working, shower head broken.

no complimentary water no working mini bar or kettle in room charged 3

one bottle of water in the room for two people, the other bottle was part of the mini bar and only available if paid for which given we paid a little under 500 euro for two

b than a hotel as it has limited reception staffing at night and none of the buzz of a hotel, no bar or cafe area

wifi, breakfast but specially the staff

room was a good size and quiet with fully functioning air conditioning, wifi and a mini bar

to a beautiful and large park « jardin public » for a pause during the day (perfect for kids) and as well 5-10 mns away from the main streets, good restaurants, museums and perfect for

to a beautiful and large park jardin public for a pause during the day (perfect for kids) and as well 5-10 mns away from the main streets, good restaurants, museums and perfect for

also the wifi was good

breakfast was great we loved our room.

the mini bar contents were delicious and well curated, the breakfast was lovely and the setting on the terrace even lovelier, and the staff went above and

breakfast will need a full review to itself to do it full service

the breakfast each day is excellent

wasn t made clear that we didn t have breakfast included and we had to pay 34 for a piece of avo toast & coffee

swimming pool available

from the room to friendly staff, very good breakfast, and the fitness center

i did not have breakfast and the location is great when using the airport.

pool was cold and gym was boiling

loved the euro style bedding and plush towels. the pool area is tiny but clean. bar area lovely.

easy check in, tour set-up, breakfast and check out

told that you could only get bar food if you ordered room service and the night desk staff person was not very accommodating

free wifi is a bonus and little touches like the robe & slippers were

good breakfast and great dinner in the restaurant

unfortunately nor the kitchen nor bar was open on a monday.

was no bar or facilities to have a drink or cocktail/food other than room service or breakfast as there was refurbishment, this was not advised prior to staying that i

were woken by knocking on the door with breakfast when we didn t order room service

we didn't use the spa & hammam as we had our own jacuzzi

the mini bar was stocked, and we were not charged for using items inside as this was included on the price

good kitchen/sitting area.

very clean & comfortable lovely breakfast friendly staff

for such a metropolitan city and modern hotel the wifi was horrible.

staff location hotel room breakfast

was perfect :) only thing i was missing is vegetable by breakfast

excellent breakfast too

would hsve liked more weights and more variety of equipment in the gym

no room service despite that being advertised unless you want a microwave meal

liked the room service breakfast and also the communal breakfast where the variety of food was excellent

some machines in the gym weren t working hair dryer not great

the gym was fine, there was some equipment that didn't work and it gets a little hot, just fyi

breakfast was wonderful

the staff, from the reception desk, to the bar on the ground floor and the roof top bar, the staff were so pleasant and accommodating making

was very good in the middle of the city, hotel was quiet ,and i appreciate that room service they was professional and i enjoyed the food on the

great location, rooftop bar, gym

the best part of the trip was the spa

breakfast was good and plenty

breakfast was poor for amount charged

great location. enjoyed the breakfast and the staff were extremely friendly and helpful

breakfast was good including cereal

the breakfast was delicious

late check out helpful

wifi was very poor and they we not very helpful in trying to remedy the problem

wifi didn't work

no wifi in room as advertised, needed for boarding passes etc

comfortable room, well equipped bathroom, small bed, excellent wifi, easy access to all that beautiful bordeaux has to offer

cocktail prices at the hotel bar were too high

small bar fridge in rooms

the beautiful cocktail bar and space was a real bonus

rooms are very clean and comfortable with tv and wifi throughout

the staff was so nice, breakfast was perfect, and the bar was a nice touch for evening cocktails

the wifi was free and good

good location, friendly stuff, wifi is fast

friendly staff, the wifi was good, clean towels daily

the wifi worked great and the room was very spacious

there was no wifi

wifi was fairly stable

the staff members were very friendly. excellent location. wifi working well.

the wifi didn't work properly at all, it deconnected every 2 minutes.

wifi did not work in the room and was patchy in the visitor sitting room

wifi was a bit unreliable.

the location couldn t be better. the staff are very friendly and attentive. the gym is good.

wifi on second floor a bit patchy

access to a modern, near-by gym was also a very nice touch

whilst we did not use the room service meal menu, should we have wished to there was a very good choice with

comfortable room, friendly helpful staff, nice bar area with selection of local wine

secure city centre valet parking welcoming for pets and a very good bar menu where pets were

new room did not have wifi

gym was quite small

breakfast would like more vegetable and some beans

wifi in my room was a bit patchy