the buffet was amazing, the swimming pool was so calm

gym could use a bosu :-)

terrific breakfasts. exceptionally clean hotel. rebooked for our return from p.e.i.

excellent selection for breakfast. all day coffee available

great localization and amenities such as gym and indoor pool

no restaurant or even a bar on site.

the pool and the spa were great!

gym and outdoor heating pool

english tv stations for kids

i had me and my 3 kids under 10 is it cost me over 50 for muffins, fruitloop cereal

comfy beds, very clean, super spa and pool.

the pool/spa area and the breakfast.

and wheelchair accessible • front desk staff are polite and helpful; on-site breakfast + spa options were a nice 'plus' • pool and hot tub well maintained; hallway photos reflect the

, plenty of hot water, frig, lovely breakfast, nice staff, great parking

the room had a bar

the heated pool and the price

no changing facilities shower at the pool other than a washroom.

we enjoyed the pool for refreshing

new, clean, design of lobby, parking, staff, small but good little gym, pool with natural light

the breakfast buffet selection was substandard and the gym is small

if you are not going to the spa it is a bit secluded from the city

spa on site and

gym and spa in a separate hotel

when my wife booked her spa package that showed on the web site, she only recieved a portion of the treatment

liked the coffee bar in the main lobby.

free parking was great also

wifi only worked for one day, didn t have free breakfast, should be allowed to have drinks by the

wifi did not work and staff did nothing to fix it

our kids loved it

very clean, splash pad was neat

wifi

the only disappointment was our meal at bar artefact

it sounded lovely but we had three kids with us and were only there for one night

driving up to the property, checking in yo room service, their staff were so hospitable

it sounded lovely but we had three kids with us and were only there for one night

also, if you want to kick back and watch tv be prepared because the wifi is so bad nothing can be streamed

should have its own room service for food

our room was next to the laundry room - this caused a lot of disruption to our sleep due to the noise it generated

offer us early check in without ask for that, that was so kind even more when you travel with kids

is not officially part of hotel, so no room service, but you could order food and/or drinks to go and take it to your room

the room was beautifully appointed loved the shower and spa grade toiletries

hot chocolate,the filtered water, great for families,so many rooms you can play games with the kids, restaurant on site is italian, amazing pizza and pasta

daily room service is available unless you request no service, and the room was exceptionally clean and

hot chocolate,the filtered water, great for families,so many rooms you can play games with the kids, restaurant on site is italian, amazing pizza and pasta

enjoyed a spacious suite on the fourth floor

room service was long and inefficient, ended up canceling our order.

the gym was small and had no water taps to drink

then she sent a room service lady upstairs and put a dangerous oil based space heater without any explanation why

it's a boutique hotel so room service is limited to dinner

no room service. we got in late and getting food was hard.

hotel with nice services like a bar and room service

, the comfortable bed, the room service staff, the coffee

room service albeit the connection to the restaurant 'next door' holds possibilities for

great location very friendly front desk chromecast tv good wifi nice size room quiet

well stocked minibar in room if you wanted a drink or snack

rooms with fire place and own outdoor spa on private deck overlooking old quebec, kitchen facilities, great breakfast, amazing staff and

in suite coffee machine would be better than just tea in the mini kitchen

ours had two levels with a fireplace in the living room, a small kitchen, a huge bedroom with large ensuite

we walked to the strom spa from here

we had the junior suite with spa at the balcony and it was great

pool, gym and outside patio are very nice

room service was excellent & front desk staff was very supportive

e pizza was actually better than the pizzeria we went to the night

loved the staff, service and gym/pool/spa area

room service was awesome

not sure about do they have bigger rooms for family and kids

there is a (very, very small) gym, which we made use of and a spa (which we didn't make use of)

useful gym with treadmill, bike and some dumbbells

we were upgraded to a bigger suite and i got to do my laundry

the window seats at the bar overlooking the street were the perfect spot to wind up the day

great location, has a great bar and restaurant

close to everything in the old town, comfy bed, restaurant and bar on site.

clean, great bar/restaurant

small congested room and bathroom, housekeeping facilities not available, minute gym, difficult to get uber or taxi, receptionist available only for limited hours

it was not only our room that was not clean, i used the gym multiple of times and that was not cleaned either

only at 8:30, which is rather brunch) - smelly appliances spreading chemical smells in gym and spa =, causing nausea

the hotel has a small gym and spa too

roof terrace and spa pool a bonus

might be suitable for kids on school trips, but not ever recommend this to anyone else

sorry it just the kids that ruined my stay

in mind it is not for old age people, people who are unfit to climb stairs or people with little kids who find it hard to take up and down their stuff through the stairs

noisy when your next door is a family with kids

minimum room service

in the room - given the floors were not vacuumed and the towels not refreshed, it was only basic room service and that should be covered by the tariff

wifi is very very god breakfast and staff service is very good

retro for the price - standing lamps were not on a switch and the plugs in the room didn't work bar one

room service earlier like..9 am .. no ac was working.

the barr was also great, and the self-service laundry facilities were a real bonus for us

the room with the balcony was spectacular and the bar has the best cocktails in town.

complaint was the gym

need a bar and a restaurant.

should have been mini bar and snack availability in room.

we sent out laundry with good results

we got a room upgrade, early check in

also, try strom spa 5 minutes by car away

they left me a beautiful christmas card and some chocolates upon check in and after dinner were greeted with champagne flutes to celebrate new years

nice compact gym for workout

helped us with all of our needs from booking special tours to arranging booking for a fabulous spa in town and restaurant recommendations too

small offered everything i needed - breakfast was provided in my room each day, housekeeping, laundry service onsite (via reception), free wifi

the pool was great!

e to loud kids and the adjoining room door in the room)

ds 5 and under breakfast is free), helpful staff

come back in the middle of the day during cold/rainy weather to take a break at the pool with the kids

with a baby, 2 kids and a stroller it was a little difficult, but staff was awesome placed us in the front of the

the location is perfect, hopefully breakfast will add to facilities soon

breakfast on site

complimentary buffet breakfast was amazing

location was perfect. no breakfast. very clean

breakfast included must pay $10 no thermostat control in the room, not the biggest deal, if you

a lot of things in this hotel are self-serve (like the wine bar - actually pretty fun

the ev chargers in the parking behind the hotel.

nice room and view..but floor in kitchen area was in bad shape..

full kitchen, exposed brick, comfy robes, and very pleasant remote staff who helped us with check-in

and the lady that works in the kitchen was very nice, she helped me with french so i could use an app for street parking

the hotel’s restaurant offers a terrific breakfast and lunch and several spa services

the hotel’s restaurant offers a terrific breakfast and lunch and several spa services

breakfast, parking, ev charging all included. great location without hills to climb.

the atmosphere, the silent breakfast

i would like to book the spa next time and plan to utilise the facility more

my kids woke up everytime

swimming pool was kept clean at all times and it was a highlight for my kids

parking availability and the pool

the gym equipments were all very new

the pool was a tiny bit small, but still usable

get a drink at midnight but a lot of the places were closed so we walk back to our hotel and the bar was just closing up but the staff who was tending the bar area stayed open just to make my

the room was beautiful we had a suite number 15 with a kitchen and living room area

comfortable beds, nice people, excellent coffee, breakfast available was pretty good, onsite bar convenient

big space and bed with sofa bed, huge bathroom and kitchen although we didn’t cook anything

small, which can't be helped, but it means there is no room for a decent restaurant or proper bar (there is a small bar area but

the sun deck outside the pool is great fro viewing the sunset

suite was great with kids, good space the location is perfect the staff was very nice beautiful

the pool is not for swimming

i wanted to get room service but the charges were a bit steep

no room service which is strange for a 5 star hotel

bar stools looked old and should be recovered

bar downstairs was closed

was only the bartender to take care of the bar and the restaurant

duvet between sheets no case, pillows terrible, bar restaurant not good, understaffed

the room with lunch corner, that provide banquette and table was nice to have meal with the kids and play little game later on in the

we love the pool. the kids enjoy in the pool for 4 days and 3 nights

it was a surprise to my kids for sure

wifi was beyond horrible even though i paid for high speed

laundry room was kind of isolated, down in the car park which put me off using it but two of our

the hotel has a gym, sauna, and a swimming pool which is great

hotel food menu needed a bit more normal food choices for kids

enjoyed the heated outdoor pool

i could not connect to the wifi.

swimming pool is superb and the gym is excellent, better than many regular gyms

the view is amazing, outdoor pool and gym ud83dudc4dud83cudffc

the pool is nice, but small

room felt a bit small, the gym was disappointing (no free weights just cable machine suitable for 2 people at a

the hotel had all the amenities we needed including the st hubert restaurant and bar in the hotel

hotel with plenty of facilities, swimming pool, sauna, spa and gym

hotel with plenty of facilities, swimming pool, sauna, spa and gym

the swimming pool is nice, and kids had a good time there

i was also suprised to see the pool being that clean and well kept, even the lockers were in good conditions

we got a spacious room with in-room dividing doors that separated our bed from the kids

indoor pool and bar with slot machines is a bonus

breakfast did not change in the 3 days we were there and no fruit thr last 2, and kitchen attendant

you can go directly from the pool to the lobby but the route is not sign posted

spacious room, good breakfast, very good gym and parking facilities.

room service menu was limited and was quite expensive

was no room service and the only restaurant had limited hours

there is a heated pool, gym and an in-house restaurant which are great for a comfortable stay

- in the morning i found out that kitchen doesn t work on weekdays - the bed linen was not ironed - nobody replenished minibar with

location on grande-allee the rooms were very cozy , loved the style the mini bar is very appreciated with local

we were allowed a late check out which really helped for our last day

beautiful rooms and restaurant and bar space

the room was delightful and very modern with a lovely sitting area, kitchenette and a balcony

walk to the old town, and central to new town, the hotel restaurant is very nice, the pool and gym are perfect, it’s heated

pool and spa area was nicely kept and enjoyable

great location nice pool area

great staff, especially in the bar in the evening

gym and sauna

accommodating and always smiling staff the gym (decent size and equipment for a hotel gym) the pool table in the lobby the awesome wine dispenser the divine pillows the room size and layout (our

nice pool and gym

swimming pool was the best place to relax after a day of walking

the location is great, nice gym and pool, variety of food in the buffet, very comfortable beds

indoor pool and gym and close to everything downtown walking distance

parking was reasonably priced, and i liked the ev charger

the laundry facility is very convenient

lots of onsite facilities, including a laundry room and gym and restaurant

room service never came - we had dirty towels for 3 days.

size room and bathroom, ample towels, fine quality soap and shampoo, great pool and pool area, excellent dinner, and breakfast dining rooms

great large bed. nice bar with good service

i requested early check in, which was accepted, then when we got to the hotel, without even looking the girl at

they can t change anything and they are charging 20$/hr for late check out

friendly staff, free parking, free (cold, continental) breakfast. has a gym and a pool.

better than expected for the money paid lovely staff good help yourself breakfast tea and coffee available 24 hrs number 1 bus

the pool was cold so we did’t stay long

location was good , property have ev charging points

we had a room with a kitchenette and all the necessary kitchen supplies

we were really pleased with the availability of fast ev charging stations on site as well

excellent breakfast, free parking and wifi, basic at gym, comfortable room.

bath, gym

comfortable and clean, amazing staff, excellent location, a lot of food close to the hotel, gym

laundry facilities, gym and free daily shuttle to old quebec city

nice pool friendly people

no room service in two nights

nice pool and gym

not paying extra for parking

there should not be paid wifi and there should be complementary breakfast atleast tea/coffee

clean , comfortable room , and good breakfast. the staff were very courteous and helpful.

games/play room and the gym

friendliness of front desk staff. coffee machines. free parking. wifi connection

no fuss wifi

free laundry

full equiped hotel with all you could want, gym, pool, sauna, spa & restaurant on premises which we did not use so can

wifi was bad. pool area very noisy.

wifi code written in a misleading way- is this on purpose so that people won t use it

plus you don't need to go far for a pool or place to eat or for drinks

them to have slow wifi with all the money i spend is ridiculous

gym facility were at the bare minimum

all and outdated)

room, the kitchenette is great and practical, big bathroom, comfy bed, near many amenities, quiet, friendly

location, near the big mall with an amusement park inside which is ideal for families with young kids

'business' like hotel chain, and new all facilities needed: fast wifi, comfortable room and beds

-awesome mall within 5-10 minutes walk ; there's actually a cinema and kids amusement centre inside the mall, complete with various rides, including a roller-coaster and

breakfast was good with variety of food for kids and adults, seniors

be fun if the breakfast had a little more variety

should have a swimming pool to keep kids busy

check in and check out, good location, great value for money, loved that the property had a paid laundry

very pleasant reception staff and room service staff.

i wish the hotel had an elevator in the parking lot

parking was easy

no free breakfast = no screaming kids

free parking was great and plentiful

restaurant was inside casino so no where fo kids to eat.

there was a sports tournament so the hotel was full of kids running around.

the kids liked the murphy bed and the staff was excellent. we didn't use the pool.

we used the laundry and had to clean the machines out beforehand

our kids enjoyed use of the pool

pool-cleaniness-parking-room design

a box; as if we are kids on a picnic) - if breakfast can t be served hot due to covid, please make a mention on

wifi was a bit problematic for the original connection, the soap dispensers, upon arrival, were

is very small the pool is a small and dirty my kids love swimming and that’s the reason why i chose this hotel

the pool has warm water so that my kids were able to have a great time in the pool and was very clean

breakfast was your typical breakfast compared to others

nice fitness center and great pool area

breakfast was awesome, free parking, the gym and overall the hotel was great.

restaurant, gym, pool onsite. close to shopping and other restaurants

an extra bed for my daughter , large room (2 adults and 3 kids and a dog) checkout was for 12 pm, pool, breakfast

a little noisey being right by the pool entrance.

they had keurig coffee makers in the room, but there was a decent restaurant downstairs for breakfast and dinner

pool hours were great 7am to 11pm kids loved it rooms are small but clean

i had a beautiful sleep, my family enjoyed the pool

there was no breakfast offered.

not like the photos. gym needs an improvement. check-in at 5pm is very late .

but kids seemed to love it

cleanliness of the tropical garden the gym all the machines are broken out of use the sauna ewww

room service was a bit slow, and the staff had some difficulty understanding due to the

we also like the free parking and coffee in our room

pool, parking, decent tv and clean facilities.

the kids were happy with the pool

no automatic doors and stairs in the hallway it was a nightmare with kids and a stroller

facility close to many restaurants, welcoming staff, good sized beds, cleanliness, swimming pool on site

for yr money , pool for the kids , near the bridge easy for arrival & departure

is only one bathroom at the pool area

please note this hotel is for the kids nice water park inside the hotel

the atrium in which the pool is located was a very nice place to grab a drink from the tiki bar and sit and watch the kids play

breakfast buffet for how much you're paying and the when we let the staff know about hair in our room service lunch, they never called back to

hotel has lots of amenities for the kids to enjoy

the rooms, the cleanliness, very friendly and helpfull staff, lots of parking places, nice little gym

it was nice to lounge in the pool at the end of the day

liked the fact that it was right on the highway , plenty of facilities such as pool and gym

front desk staff was very good and welcoming good place to stay ev charging facility was helpful

friendly staff. microwave and kettle are available at the lobby. nice small gym.

2 ev charging stations on site

dog friendly and ev charger for our tesla to get free full charge overnight.

washrooms are very small room always a bit damp/musty gym is under equipped

the gym and daily housekeeping was not available due to covid which is totally understandable

gym is on the second floor attached to our room which leads for a lot of noise every morning to

breakfast was great

laundry

room was clean and a good size. good location. breakfast was good.

location, room size, recently renovated, convenient breakfast, pet friendly and welcoming

my kids said the sofa bed was not very comfortable

i like the room, breakfast selection and indoor pool.

we had access to the gym, pool

very clean, great breakfast for the price.

pool was a great addition for the kids

the pool it was nice and warm

nice view over the golf course and extremely friendly hotel employees

the mini spa is good, just don't like the sauna is off.

i also liked their spa

room service did not clean the room when we left for the day and came back.

my favorite thing about the hotel is the heated pool

pool is small but it was open till 10pm, even for the kids

she was not allowed at the gym or pool or to be alone in the room however she was welcome to the restaurant where the staff

the gym had some good equipments

other than wishing it had a pool, it was great

is my go-to hotel when i go to quebec city, it's the cheapest pet-friendly hotel in the area (when you account for the pet fee) and it's got all the comforts i