ighbors were very audible) and us were probably heard too (sorry) , cold pool

the eggs at hot breakfast werent good at all.

eggs at breakfast

breakfast food was good and staff on duty was very pleasant and helpful

the breakfast was good, the pool was nice, and though we didn't spend too much time at the hotel, it

location, also rv parking of our traveling friends was ok.

cleanliness, staff and best hotel breakfast by far!

pool was out of order

clean, comfortable beds, great breakfast

the swimming pool is nice

property was connected to the casino for easy access.

easy parking and sign-in process. coffee in room is perfect touch.

easy access to the casino

parking lot to lobby not easiest trek. food requured long walk to and through casino.

long walk to casino

breakfast was okay, there wasn’t too many choices but i wasn’t that hungry so it didn’t

late check out was very helpful

staff were all very friendly. breakfast was great.

i usually use stairs instead of the elevator but the only stairs went to the pool.

breakfast rocked and the pool was super fun even though a little cold till you got moving

pecially cheyenne and erika), good breakfast

great price, friendly staff

the breakfast was nice with several food choices

friendly staff and great breakfast!

it was conveniently located and the staff were great. the breakfast is exceptional.

loved the continental breakfast

great breakfast over all just a great place to stay and i will absolutely stay again

breakfast delicious, clean, and such friendly people

the room was really spacious. great breakfast choices.

didn't go to breakfast

had 3 kids with me, so stayed here for the room with 2 queens and a fold out couch

my kids would have loved that feature

the floor was so dirty it turned my kids feet black within 20 minutes

the breakfast was excellent for people with no allergies

have scrambled eggs. need a pool for the kids.

we didn't have breakfast. we liked the art display on the different floors.

the staff was excellent, from the front desk to the bar and the restaurant

the facilities were not great, the gym was so extremely dirty

the hotel didn't have a lot of complementary continental breakfast.

like a swimming pool and extensive workout gym facilities, but the ambiance and food make this my first choice in louisville

super friendly staff, clean beds and rooms, kids loved the pool.

the pool wasn't open

the beds and rooms were really nice and the little kitchen area was just perfect

they had a pool table in the lobby

no where on the website did it mention the pool would be closed and my kids were disappointed

the breakfast was simply awful

breakfast was disappointing for a comfort suites

they dont have breakfast

was in our price range, but you get what you pay for. breakfast was offered.

urs, menus, room service availability)

room service did not arrive on the first day

hotel provides no in-room information about its own restaurants

the bar was a little under stocked.

there was no room service

free drinks/snacks in evening and free breakfast buffet. great location. friendly staff

parking was high, pool was closed.

wifi a little slow

good breakfast, laundry, gym, pool, game room, office, and coffee

breakfast was wonderful, everything was delicious.

no laundry no microwave in room no vending/ice machines no tv channel guide

beautiful pool, beautiful property, salon and barber shop on site, scary good ice machine, laundry facility on site, side salad from the restaurant was fully dressed with lots of ingredients

for a room for 4 people and when i asked for more i was told they had to get them out of the laundry

the laundry mat and ice machine is out of order

i was also very surprised to see the indoor pool having numerous little pieces of trash floating around in it as well as

en even the most basic hotels have this) -

with a $50 a night pet fee and a $30 a day crime-susceptible parking fee and no security cameras or watchpeople, it

pool was really cold so couldn't be used.

no indoor pool parking air conditioner

the shops, restaurants, coffee shop and gym are so

roof top bar was excellent food was very good

great location. easy walking to downtown, free ev charging.

the rooftop bar was great, and the food up there was way beyond what we expected

this hotel, restaurant and bar certainly delivered

we even had an delay the next day with our business in town and they allowed a late check out

gorgeous lobby area, super bartenders, helpful staff, close to downtown sites, free airport shuttle, well-appointed rooms and very comfortable beds

bby bar manager) spoiled us rotten with his attentive service

location, clean, wifi

wifi was fast and they had a great cable channel selection

great location. clean and comfortable rooms. nice fitness center.

being charged for breakfast buffet. it should be complimentary, especially for kids.

the pool was open, the rooms were mostly clean, and the staff was friendly.

the front lady even gave the kids some rubber duckies to play in the pool with

pool was less than impressive

children was in the pool late at the pool closed at 10pm

had a roll away bed

kids enjoyed the indoor pool

free wifi inaccessible unsatisfying breakfast as no hot chocolate for kids....its unacceptable

had a roll away bed (that literally was almost the size of a full and was so comfortable for my kids it fit 3 of them

my kids enjoyed the atmosphere

also the outdoor pool area access is closed when the pool closes so i could not go out there after we got back at

room service when used did a great job

so i had to swim laps, exit the pool area and go to the gym for water, and then walk back to continue laps

i live here and stayed the night as a night to get away from the kids

loved the rooftop pool

over all the price was good but not a place ill return with my kids maybe alone

were very disappointed that the pool was not heated

craving a coffee, and their starbucks bar was not open contrary to the sign s hours of operations

a nicer bar and restaurant

comfortable beds and great swimming pool.

pool was closed, hot tub was closed even though i called ahead and specifically chose this hotel

hotel itself was absolutely beautiful, and though i was a little unwell and couldn't go to the pool, the photos of it were lovely

everything! absolutely the nicest hotel i ve ever been in and the pool area was spectacular!

love having the restaurant and bar onsite

that bar and breakfast were not available

there was no room service but the staff was wonderful in the facility

the restaurant and bar downstairs

but we ate and then went to the bar for after dinner drink to complete our evening

night and there was obviously a lot of people in town so you would think you would staff the bar and restaurant appropriately

the location to downtown was great walking to bar ect...

laundry facilities are downstairs with a great-looking fitness area

fitness facility, water cooler didn't work very well (water started to flow then came out as a

liked the late check out time compared to other hotels

the hotel has a small (modest) gym

the location and it had a 24:7 store n bar n also a taco plus u check in at the bar also it was really

kids welcome but i wouldn't recommend this as a family oriented hotel

the bar in the lobby is very cool and we were lucky to have it to ourselves

perfect location for what we needed, bar onsite & amazing tacos!

location , room, restaurant was amazing .. room service, the location

once in the bar and once in the dining area with a reservation

room service was quick

gym was great, as well

we loved the decor, the bar area and drinks, and the beautiful quiet room!

very cleangreat breakfast

you had the choice to either have room service or not, which helps the environment

clean, extremely friendly and great breakfast.

the very important thing is the laundry option

great room awesome staff parking was excellent and breakfast was good

the pool was very clean and outgoing the breakfast was delicious

everything but the water in the pool could have been a little warmer

there wasn't a lot to choose from at breakfast.

also the free and full breakfast was great and all my kids loved it

we got the kids ready for a late swim and were told that we had to go across the street to the hampton inn

kids like the waffles for sure

hot breakfast was a plus and the pool area was great for the kids

the fitness center although the machines were a little dirty

the bed was very hard and the cable on had 1 stations for kids. not alot of choices

staff were friendly and breakfast was good with plenty of choice

the gym was closed and wasn't told that

the variety for breakfast was good. the gym whilst small was practical.

i like how they had a gym, pool and open bar for people to enjoy a nice drink and relax

loud, wet children running by the elevator, which is too near the hotel pool area as it is

the pool, there was some cheerleading girls that were doing stunts in the pool

no room service no housekeeping

dirty rooms, cold room service meal, forgot beverages but charged the same, rude staff

very clean, good breakfast

were extremely disappointed that they had the pool closed due to it being green and algae

pool and breakfast wasn’t open cause of covid-19. but the price was the same. ☹️

desk worker was superb, breakfast was great and the bed was very comfortable, bathroom was very clean

the pool

breakfast buffet of hot and cold food is excellent. desk staff is helpful and friendly.

parking was limited, and the pool was not heated as advertised. but, those were minor.

breakfast area had many food choices

the continental breakfast was delicious and included several hot options

great breakfast disappointed that the pool was drained for repairs

staff, rooms, bar and restaurant on site

also the snack bar at first floor didn't keep posted hours

i used the pool and gym

clean and friendly staff. restaurant was good, coffe bar was good.

and the bar and grill was delicious

was snooty went to the laundry room to get new towels and turn dirty towels in the housekeeper was rude and shut the door

very friendly, helpful staff. clean room. excellent breakfast.

desk about fresh towels she said i needed to come get them, i also told the front desk that the laundry rooms vending machine for soap wasn't working she said oh sorry and turned around and left

breakfast. coffee anytime.clean and everyone kind and friendly.

i wish the laundry room excepted cards as well. who has 8 quarters anymore with this

i liked the full kitchen and bath tub. room was big and had lots of space.

didn't offer any breakfast but the rooms had a full kitchen, which was wonderful with all utensils included right down to dishcloths and dishwashing

pool was closed no free wi-fi unless you were signed up for the rewards program

i love having kitchen facilities and a full size fridge so i don't have to eat out every meal

the kids enjoyed the pool

kids in the elevator had been at the pool

room comfortable bed location to downtown louisville pleasant staff, especially breakfast

room we were in felt more like an apartment/home which was so nice, especially with our kids

the kitchen was large and top notch

loved being able to do a load of laundry

the breakfast

had decent breakfast, nice pool. nice kitchenette

could of given u a gift card to mcdonald’s or something since there is no breakfast, no pool, gym etc

my room was very big and had the big spa tub i loved and bed was very comfortable and clean

the kitchenette was nice and i'll keep this in mind for other trips of longer duration

breakfast wasn’t the best

well, if breakfast could be served till 11 am, this would have been awesome!

a safety concern about the internet box hanging from the wall, especially as i was traveling with kids, but it was never addressed

clean, spacious, bed super comfortable, bathroom clean & modern, micro, fridge & kitchen sink

the amount of underage kids walking around

coffee in the lobby would be nice if you come in after bar area is closed

gym was clean and well equipped

the rooftop bar and patio was very nice

the roof top bar / restaurant was phenomenal

it was close to where we wanted to go! it was clean! nice gym!

staff and location were great. please drink with the bar tender.

it’s right across the street from a 3 am bar and it was very noisy and woke me up.

didn’t know that we overlooked a bar that played loud music until 1:00 am

check in as well as late check out

bar was incredible

everyone from the valet, front desk, coffee shop, to the rooftop bar is so friendly, kind, and welcoming

thought the bar staff was in a bit of a hurry to close up and were a bit snooty

the rooftop bar was also picture perfect

loved the room and the bar on the 6th floor with a nice view

the downstairs bar was closed and the breakfast wasn't advertised well

loved the kitchen area in my room

pool could have been a little cleaner

lots of amendments. gym was great and clean. breakfast was good.

very well lit, but it was hard to find a comfortable position to use the computer without glare * breakfast was really good on the last day of our stay - please have scrambled eggs every day (if

, brand new hotel with a lovely pool patio area and gym

the staff was friendly. beds comfy. room clean. breakfast was good. very kid friendly.

pool was closed no hot breakfast ice machine broken mold in bathroom ceiling and where there had

friendly staff, nice pool, rooms were clean and spacious, breakfast options were fairly good.

the staff was very nice and very helpful. the pool was nice. room was clean.

everything was new and up to date had my facilities my similarities the pool was nice

the breakfast was a full breakfast

got to breakfast 20 mins before it closed

breakfast was adequate but since the room rate was low for the area i used part of the savings to

breakfast, while not gourmet, was quite good

limited breakfast options

beds were comfortable. had fun in the pool with the grand kids.

pool was pretty small but sufficient for my kids to swim, the room was nice and quiet and the beds were super soft

the guy at the front desk made sure we got a shuttle early in the morning to the airport

good location clean room the pool was nice

didn't have breakfast

good breakfast good but my only concern was the second day for breakfast, the bread was cain of

breakfast was ok.

spacious rooms with small kitchen and comfy beds

beautiful suite, great breakfast and friendly staff.

clean property, big rooms with full kitchen

both of our airport shuttle bus drivers were kind and prompt. we appreciated them.

they had a shuttle take us there

staff was very friendly and helpful. shuttle bus was great for the volleyball event and airport.

stay at hilton facilities and this one was close to the airport with a shuttle

also the hotel shuttle to the expo center was an amazing service that we did not expect, but it made our travel to

our bar tender sunday evening was a delight

eating in a filthy, old and outdated hotel room with three kids is not pleasing

the surrounding area which made me feel slightly uncomfortable leaving my car in the outside parking bay however this may have just been due to

booked here so my kids could use the pool. pool was gross, not clean at all

location is easy to find and the parking is easy on site as well

good breakfast

the pool and fitness center were great.

the service the breakfast very clean the location was excellent

pool and fitness center was closed. there was no indication that the hotel was under renovation.

the breakfast was nice, the pool was awesome

wish the pool was open but all good

rooms were great! lots of space and liked the kitchenette.

clean and spacious the rooms were the staff was super friendly the breakfast was amazing we will be staying at another hilton in the

shuttle service was very nice benefit to use for the expo center activities

the pool looked a little dirty so i didn’t use it. but it could have been bad lighting.

breakfast was better than expected for the price of stay

basic breakfast provided

on the side of the bed, stained sheets and due to covid 19 the complimentary breakfast and fitness area were not open

wish breakfast was served...but i understand due to covid-19

parking, quite room.

the breakfast, good variety of items to choose from, great coffee, everything fresh and warm at the

breakfast was good for the price and included cereal, waffles, eggs, sausage, biscuits and gravy

was very clean, area was quiet, powerful shower head, breakfast was great (scrambled eggs, sausage, gravy, etc

loose and some of the ceiling plaster was falling off in one small spot but besides that the fitness room was actually pretty decent for a hotel gym

they have bathtubs that can actually be filled. the breakfast is good. it's very clean

that corona virus pandemic was not going on so we could have ate breakfast.

location was perfect for my needs-a nice quiet room with plenty of room and a nice breakfast the next morning

more choices for breakfast

breakfast was only cereal and waffles, even though there was empty cases and condiments for other

the breakfast was so-so, but appropriate for the price range of the motel

comfy bed, clean room and “rare for this neighborhood” pool area with nice lounge chairs

bathrooms are great but with no grab bar in bath/shower i felt unsafe

the bar area and pool looked great, but didn't have a chance to actually use either so i can't really

the whole place is a wonderful experience, the pool a great treat.

the pool and restaurant. loved the boutique-ness of the property.

the breakfast and pool were amazing. the fitness room was well equiped.

the breakfast was fantastic. 1st time i have ever seen pancakes at a hotel breakfast

pool and hot tub

no dishes, utinsals, paper towels, hand towels, or dish/hand soap for the kitchen

i was on the third floor near a stairway, so there was a constant stream of families and kids coming up the stairs from the swimming pool and making a lot of noise

room, comfortable bed, great water pressure, nice staff, good price and simple breakfast offered

they said the rain had closed the pool but people got in anyway and they said they could not be held accountable which was

could have more options for breakfast

loved having a pool and breakfast!

breakfast was fantastic

location near to the louisville airport, literally 5 minutes from airport via shuttle free parking for guests flying from the airport is a huge bonus

breakfast was excellent and also the location to the expo center.

was spacious, clean, lots of amenities (full size toiletries, full kitchen, dishes, dishwasher and liquid, paper towels, etc), staff was very friendly, continental

cleanliness and breakfast

i went to front desk to get pool towels (none were provided on the outside shelves), it was right at pool closing time and the

shuttle was convenient to take to amusement park. breakfast was very good.

very close to airport, 24 hour shuttle, 3rd party parking on site.

the shuttle to the airport was very convenient. the drivers were excellent!

close to airport. nice rooms, clean, nice fitness center

location electric charge breakfast great front desk and maid staff.

no complementary breakfast

pool and restaurant were closed understandable and support

kids meals were priced well

was extremely small, but we were with a bunch of kids

was traveling solo with my kids to go visit family about 2 hours away from one or 4 hours away from the other

great breakfast aswell

pool wasn't open the entire time for our stay and the kids was kinda upset they didn't get to swim like the hope

i was going to sit by the pool and read my book while the kids played but realized it would not be

staff and the quiet and my kids loved the pool and it was closet to kentucky kingdom and the food in the

hotel is very close to airport, and the shuttle service was quick and the driver was friendly

proximity to the event we were attending and having shuttle.

the pool was great, my kids loved it, very friendly lifeguards

the hotel parking was fantastic

the hotel room was relaxing and the gym was amazing

my kids no longer eat off the kids menu, and the adult menu did not have a good selection of kid

i was disappointed that we couldn't use the pool or fitness center.

only thing i can think of is maybe the size of the fitness room or pool was disappointing

there was no shampoo or laundry bag in room

the elevator smelled of mildew and the temperature in the fitness room was not adjustable.

very clean kitchen an they keep it sanitized, highly recommend

middle of construction no elevator had loud kids playin in the hallway up till late and my room was on 3rd floor had to climb three flights og

we had lots of kids with us as we were traveling with a club from our church and the lady at front was always

pool,hot tub, comfortable beds

the parents that allowed their kids to run the hallways between 9-11:30 pm both evenings.

my room, location, staff, amenities. was next to cracker barrel and dq! loved the pool.

clean, new, super comfortable beds, nice fitness room

decent fitness center

full kitchen with dishes and cookware

they didn't even charge the pet fee because he was so well behaved

love having full kitchen for the price

property was very clean the gym was awesome and had multiple good pieces of equipment the people at the front desk and

love the gym and the restaurant for breakfast

it overlooked an empty parking lot

they provide everything you need in the kitchen

laundry and gym has a faulty card reader

was a convenient location that had the amenities i was looking for, free parking, fitness center, spacious room, refrigerator

free parking

nothing i rested well and a good breakfast

breakfast was great and the pool was clean and fun for the

front desk said airport shuttle anytime our flight was at the same time shuttle started

beds comfy. fitness room good.

sack breakfast and pool closed due to coronavirus which is no ones fault

laundry room only accepts quarters, but there was no vending for quarters

the only problem was their laundry facilities or not working if they have been working they would have got a full five star

room was very clean and they allowed a very early check in

the weather prevented us from using the pool area and walking around the grounds

the only thing i can say good about this room was the spa tub.

there were kids tuning up and a the halls all night slamming doors

the breakfast hours could have been at least another hour. the hours were from 6 -9.

not get any sleep, was very noisy with several buses of high school kids banging on our doors

had to keep being harsh with the kids to quit rolling it back and forth

were given a late check out which was awesome, rm was very clean and spacious, courteous staff