lady when i was eating breakfast kept watching us like we trying to steal something and we was not we were just eating

i wish the laundry room excepted cards as well. who has 8 quarters anymore with this

laundry room was out of order

desk about fresh towels she said i needed to come get them, i also told the front desk that the laundry rooms vending machine for soap wasn't working she said oh sorry and turned around and left

swimming pool was dirty, laundry impossible to use

the breakfast was wonderful

breakfast area had many food choices

the continental breakfast was delicious and included several hot options

clean, comfortable, good breakfast, good deal

parking was limited, and the pool was not heated as advertised. but, those were minor.

indoor pool, breakfast was average at best

very clean, good breakfast

the pool

pool was closed

the dates we stayed, the pool and breakfast bar was closed due to covid19 restrictions

indoor pool was unusable

little warmer for the pool

pool was closed no free wi-fi unless you were signed up for the rewards program

the hotel also had a very nice gym

was no breakfast!!! had kitchen, but i had no food!!!

the breakfast was amazing

the staff was friendly. beds comfy. room clean. breakfast was good. very kid friendly.

breakfast is fantastic

front desk staff all the way to the breakfast folks

friendly staff, nice pool, rooms were clean and spacious, breakfast options were fairly good.

breakfast was disappointing for a comfort suites

they dont have breakfast

the breakfast was simply awful

was in our price range, but you get what you pay for. breakfast was offered.

the location the bar the pool the workout area the restaurant

for a room for 4 people and when i asked for more i was told they had to get them out of the laundry

no ventilation in bathroom, some hallways were hot and smelly, ice machines out of order, laundry machines out of order, computers, out of order, vent in elevator was almost completely

the indoor pool.

not available, restaurant not available, gym not available

property was very clean the gym was awesome and had multiple good pieces of equipment the people at the front desk and

love the gym and the restaurant for breakfast

the gym was closed and wasn't told that

the variety for breakfast was good. the gym whilst small was practical.

didn't get a chance to use the swimming pool or the exercise equipment

loud, wet children running by the elevator, which is too near the hotel pool area as it is

the pool, there was some cheerleading girls that were doing stunts in the pool

the pool area was a big plus

i like how they had a gym, pool and open bar for people to enjoy a nice drink and relax

clean, new, super comfortable beds, nice fitness room

full kitchen and big desk

full kitchen with dishes and cookware

they didn't even charge the pet fee because he was so well behaved

decent fitness center

great gym

room service was excellent

snack bar needs to be more cost efficient and have better selection

wifi was not great

love the location to downtown and the gym was the best i ve ever seen in a hotel.

the hotel itself had a nice bar, taco restaurant, and nice gym

great location. cool bar with games. good gym that’s 24/7.

room, atmosphere/vibe, music, staff, cost$, cleanliness, fitness gym were all a 10+

perfect location for what we needed, bar onsite & amazing tacos!

the location and it had a 24:7 store n bar n also a taco plus u check in at the bar also it was really

room service was quick

everything about this hotel was fabulous. a special shout out for the staff at the bar .....

the restaurant and bar downstairs were outstanding

gym was great, as well

room service was a little slow i called and order extra towels it took over an hour and a half to

no pool or fitness room.

convention center (we could see it from our room), the lobby was very updated & had a modern cool kids vibe

however, hotel’s bar was the part of the stay

fitness facility, water cooler didn't work very well (water started to flow then came out as a

night and there was obviously a lot of people in town so you would think you would staff the bar and restaurant appropriately

the spa bath

the breakfast was great and the location was wonderful,easy access to and from interstate

pool was closed already but that wasn't a necessary thing

nice staff/ clean/ friendly/ free breakfast

everyone was polite and friendly. from house cleaning to the front desk. breakfast was nice.

were very disappointed that the pool was not heated

in door pool is a nice addition to the hotel and the free cookies are a nice

web site advertised a bar and restaurant

to be free for all five which i paid for and they gave me a coupon for two adults and two kids under 12 which clearly i stated 3

to be free for all five which i paid for and they gave me a coupon for two adults and two kids under 12 which clearly i stated 3

service was down, restaurant was full of pictures of gay men, did not provide room service for breakfast as advertised

what breakfast?

breakfast was a very good price for in room service

and right next to the room was the gym that's open 24 hours so i hurt people in there working out

breakfast was not included in the rate but it was very good and reasonably priced

restaurant was bar style

pool, showers, room size, coffee maker, gym

the bar has excellent bartenders, great food and excellent atmosphere

i used the pool and gym

clean and friendly staff. restaurant was good, coffe bar was good.

pool was closed, hot tub was closed even though i called ahead and specifically chose this hotel

hotel itself was absolutely beautiful, and though i was a little unwell and couldn't go to the pool, the photos of it were lovely

everything! absolutely the nicest hotel i ve ever been in and the pool area was spectacular!

great large breakfast included in the morning and parking garage was connected to the hotel

the room is gorgeous and full kitchen

loved being able to do a load of laundry

the breakfast was a big plus for the kids as well

pool is cold

loved the kitchen area, i have food allergies and i was able to cook my meals in my room

the pool was nice and warm

kids running in hallways late at night - body slamming door next day repeatedly after clerk

clean, great breakfast, location

no where on the website did it mention the pool would be closed and my kids were disappointed

had 3 kids with me, so stayed here for the room with 2 queens and a fold out couch

and i get it's for safety, but with kids and a family of 5 it's a little tough to maneuver

gym on site

my kids would have loved that feature

laundry facilities on site

we couldn’t use the fitness room and the vending machines didn’t work but i still got charged full price

they have a cash bar in the lobby

room was great and breakfast was a nice bonus.

was awesome, liked they had a restaurant and bar on-site and breakfast had great choices

the interior and design were very modern, with comfortable seating and a pleasant bar for entertainment

breakfast, bar and workout facility was very good.

great bar and the room was comfortable and clean.

check in as well as late check out

general lobby, bar and breakfast area needs to have some kind of sound control to lower the noise level

didn’t know that we overlooked a bar that played loud music until 1:00 am

staff from valet to desk to hotel bar were super nice

kids loved the pool

pool is still closed to covid but the gym is open, which was a bummer

they also have no breakfast & the swimming pool is closed due to covid so i feel like it should be a discounted price but

just saying, i like to decide if i put myself in that situation, not just end up in it with my kids in tow

love the little kitchen

it was very roomy, the kitchen area was very nice to have.

kitchen/eating place bit small, easily get growded

the gym had all the required equipment, a swimming pool, and laundry facilities

loved the full kitchen that was available, along with plates, cups and utensils

we finished the night upstairs at bar genevieve talking with others about everyone's distillery tours, super fun

everyone from the valet, front desk, coffee shop, to the rooftop bar is so friendly, kind, and welcoming

thought the bar staff was in a bit of a hurry to close up and were a bit snooty

the rooftop bar was also picture perfect

the downstairs bar was closed and the breakfast wasn't advertised well

laundry room nice perk

only thing is i thought the pool was heated, but it isn't

pool water was dirty

glad they had a pool!

nice pool area,also a nice area for outside sitting

manager of the front check in was absolutely amazing to me and my kids i wish i remem his name, the manager from the porch was also amazing and blew my mind when i

am lifetime gold and paid over $200

there is a bar and a starbucks inside the hotel which was nice

room service beating on my door 2 hours before check out.

and the bar stayed open late

and when we wanted to get in the pool,there was to many in and they stayed in all afternoon my kids didn t get to swim in the pool it was a little

had no issues or concerns the entire time i was there with my wife and 3 kids

breakfast every day was very nice and good

the pool was very clean and outgoing the breakfast was delicious

and when we wanted to get in the pool,there was to many in and they stayed in all afternoon my kids didn’t get to swim in the pool it was a little

so i had to swim laps, exit the pool area and go to the gym for water, and then walk back to continue laps

what i mean by the comment is that it took several calls and several days to book the spa along with the room

wipes empty at gym two days in a row

size of the pool and lack of hot tub was disappointing, there was a kid pool that the kids were not in which made getting in the pool almost impossible

pool was too busy...lol

the gym was great too

it was close to where we wanted to go! it was clean! nice gym!

the roof top bar / restaurant was phenomenal

the rooftop bar and patio was very nice

of the guy who checked me in, i believe his name was jayden, and the guy working at the breakfast bar the next morning

the front desk clerk, bar tender and cook/ jack of all trades were also equally good and were nothing but helpful and we

was small

there was no room service but the staff was wonderful in the facility

but we ate and then went to the bar for after dinner drink to complete our evening

it was centrally located. the restaurant and a bar was within the facility.

we were able to meet with larry johnson and he took my kids and myself around and showed us the oak room and explained a little history about who has came

facility was gorgeous, and the bar served an excellent variety of drinks and food

room was clean, friendly staff, loved the late night room service!!

front desk, valet, bar staff, gatsby morning staff, cleaning and maintenance

no room service

i enjoyed the room service and the amount of space in the room.

room service was not good. food service took a long time

was not a lobby bar that was open for us to grab a drink

everything was excellent. from front desk, room service, and breakfast.

room service workers were wonderful

roof top bar was excellent food was very good

this hotel, restaurant and bar certainly delivered

comfortable rooms, liked the pull out couch for our kids!

the rooftop bar was great, and the food up there was way beyond what we expected

close to riverfront, 4th street live was two blocks, the restaurant and bar

afterwards, went to gorgeous bar for a wine

the location and free wifi.

the shuttle to the airport is excellent and 24 hrs

quiet, comfortable room with great staff at reception desk, bar and housekeeping.

the bourbon selection st the bar was the best i have ever seen

one handle bar in the bathroom came off

the location and the pool.

the pool and restaurant. loved the boutique-ness of the property.

bathrooms are great but with no grab bar in bath/shower i felt unsafe

the whole place is a wonderful experience, the pool a great treat.

waffles and bacon offered for breakfast.

comfort beakfast swiming pool fitness

staff was beyond amazing! they also had the best breakfast i have ever had at a hotel.

the location and the free breakfast.

breakfast was good

good gym till 10pm

middle of construction no elevator had loud kids playin in the hallway up till late and my room was on 3rd floor had to climb three flights og

staff was very friendly, pool & hot tub were great, breakfast was good.

while the cost of laundry was low, working the coin collector on the washer was hard to operate, and i had to have

pool,hot tub, comfortable beds

only stayed one night, and didn't use pool or fitness area

the pool area was smaller than expected, didn't allow much activity to take place in it

smallest pool ever and cold not heated

breakfast food was good and staff on duty was very pleasant and helpful

people could separate themselves in the hotel industry by providing a little bit higher quality breakfast

just as soon as a tray came out of kitchen it was gone before the line

loved the indoor pool, the breakfast, in-room kitchen.

the breakfast and the housekeeper

where to eat, the staff was wonderful and easy to talk to, rooms were clean and each room had a spa

bed was very comfortable and the jetted spa tub was amazing

was brand new and the hotel pool was gorgeous

breakfast area was airy, bright, and the spread was, wow - super fresh, great design, and just

loved the kitchen area in my room

, brand new hotel with a lovely pool patio area and gym

i loved the kitchen in the room, is a plus when you travel with kids

and you have a shuttle

also the hotel shuttle to the expo center was an amazing service that we did not expect, but it made our travel to

staff was very friendly and helpful. shuttle bus was great for the volleyball event and airport.

the rooms were clean and well designed for comfort the swimming pool and fitness room was great

both of our airport shuttle bus drivers were kind and prompt. we appreciated them.

the surrounding area which made me feel slightly uncomfortable leaving my car in the outside parking bay however this may have just been due to

the pool was nice and big for the kids and other guest

distance from the track, and was able to park my tractor trailer

shuttle driver was very nice and drove us to churchill downs and picked us up

breakfast was good, nice to have kids eat free.

pool and fitness was closed for repairs the pool was why i booked it for my child

the fitness center was not open at 8

towels were plentiful and room service came daily

very clean , good breakfast

hotel parking, had to use my credit for a $100 deposit, and the friendliness of the front desk staff

good location clean room the pool was nice

we ate breakfast and one dinner at the restaurant and the food was delicious

were shuttled to and from the fair/expo center which was very helpful so we did not have to pay for

friendly staff very affordable close to water park we travel with our grand kids breakfast was good especially wen you travel with kids

was no airport shuttle advertised or listed

for a business meeting in the afternoon and renee at front desk helped me to coordinate an early check in so that i had time to get in and prepare for my meeting instead of having to make

was a large party on our floor with multiple children who were local utilizing the pool

have the bar open til 12. that was a super bummer.

the kids enjoyed the pool

the breakfast bar and the ordering service was excellent

we loved that the gym had a peloton bike-- huge plus for those who travel but still try and get in a quick workout

delicious breakfast

staff was very helpful, rooms were large, and they provided a shuttle to the expo center

i got in late on the first night and the driver of the shuttle offered to take me to the store for supplies since they didn't have a restaurant

wonderful staff, and the shuttle was wonderful

the dinner provided by the location was so appreciated and delicious. breakfast was tasty

good breakfast good but my only concern was the second day for breakfast, the bread was cain of

excellent breakfast

the breakfast was very good. plenty of options.

the hotel rooms added kitchenette is a big plus as well as the laundry room.

excellent breakfast buffet

i enjoyed the use of the fitness facility next door

pool and hot tub area was very nice

was 1 of the best hotel that we had stayed at everything was great , and the breakfast was very good , loved the warm swimming pool

clean. breakfast was great. staff was very nice.

breakfast staff were awesome

the pool was very cold.

we had access to the pool until 11pm, there’s a beautiful area to sit outside and enjoy the fire pit, and we we’re

breakfast was great , the little lady that prepared did an excellent job

it’s was modern, clean, plenty to do with pool hours open late

the outdoor pool

free shuttle service to and from music fest!

provided a great hot breakfast, that was kept very clean and organized, shuttle service free

needed to do laundry and it was no charge, wow, this was very good, never ran across this

pool was closed and i couldn't use the gym. but it's because of covid.

the shuttle to the airport was prompt and professional; i was the only passenger for this shuttle trip,

loved that it was so close to the venue i was going to and i loved the late check out and the early check in they really worked around you and your schedule which was really great and

carpet areas on hallways as well as lobby pretty clean we love the huge pool, clean pool fitness gym very nice and clean

pool was primarily dominated by kids and you had to get out every 15 minutes

comfortable beds, grest restaurant and coffee bar staff.

at all no clean towels no room service , room was nasty & dirty

except parking availability was beyond expectations

glass in several locations in parking lot

the bed was comfortable and loved the little kitchen.

parking lot was unsafe and pretty sure the young man with locs that was working there had his

was amazing, housekeeping ladies(i assume) gave great advice for nice restaurants close by, great breakfast

i was counting on using the fitness equipment

super great place: clean, updated, nice & accommodating staff, good breakfast

as if it was flooded before and now it smells like wet old laundry

the vinyl floors, the kitchenette, the staff, the huge tv, the comfy bed and the nice staff

we skipped the breakfast after seeing the limited available options( it was busy, but the food wasn’t being

pool wasn't open the entire time for our stay and the kids was kinda upset they didn't get to swim

always the breakfast is what i want

only complaint i could possibly have is that the pool was chilly but honestly my kids didn’t seem to mind much

shuttle pu at airport was quick

near airport with airport shuttle

25 and the little bistro stops serving food at 10 am making it hard for my kids to get moving early enough to get breakfast and there are zero options besides the little

loved the shuttle and proximity to kentucky kingdom. front desk was very helpful.

was traveling solo with my kids to go visit family about 2 hours away from one or 4 hours away from the other

were kids in the adjacent room making ruckus until 11:30 pm

it also has a nice outdoor pool

i can't think of anything that we didn't like except there was no hot tub and swimming pool only outside but that wasn't that big of deal but i could see where people wouldn't like that

left for airport at 3:00 am breakfast was not made however given an snack

and shuttle service was a bonus, they would take us in 3 mile radius of hotel which was nice

pool was really nice on such hot summer days

the rooms had new carpet updated counter tops in the kitchen and bathroom.

the kitchenette suite was great for our family use

to date furniture, clean room upon arrival, breakfast was good, and they provided a fitness

the rooms were spacious and the kitchen contained all the utensils required to cook meals in our room

someone threw gummy bears down all over and our kids seemed to find every one of them

the indoor pool was very small.

the breakfast was delicious and made to order.

the lobby was nice and had a good coffee bar set up

no free breakfast or snacks

we ate supper at the bar area and it was excellent as was the breakfast

love the jacuzzi and pool areas but the jacuzzi jets goes off every 10 minutes and you have to keep getting out to turn

clean, convenient location & pool with spa!

very clean friendly staff kids loved the pool food was decent

breakfast was amazing

breakfast was great the staff was awesome, my daughter and i will stay again. thank you

indoor pool could have been heated for this type of year but was still enjoyable to the kids

the pool , staff were very respectful , the breakfast is really good. 10 overall.

late check out was very helpful

the breakfast

pool area smelled super strongly of chlorine. eye-watering.

it was conveniently located and the staff were great. the breakfast is exceptional.

pecially cheyenne and erika), good breakfast

room was clean. location was convenient. breakfast was good. pool was warm.

clean, great breakfast, staff friendly and helpful.

great price, friendly staff

all of the cousins enjoyed the pool together

nice breakfast and bar areas

the bar in the evening was nice

we got a free banana pudding bar when we were back in the evening, it was great

plus, there were kids or something on our floor that kept knocking on our door and running away like 3 or 4 times