breakfast could have been a little better

loose and some of the ceiling plaster was falling off in one small spot but besides that the fitness room was actually pretty decent for a hotel gym

fitness room was really nice

breakfast was good for the price and included cereal, waffles, eggs, sausage, biscuits and gravy

nice and clean. good breakfast.

i was on the third floor near a stairway, so there was a constant stream of families and kids coming up the stairs from the swimming pool and making a lot of noise

the beds were great. we loved the pool .

rooms were very nice and clean and breakfast was good

breakfast was good

pool

nice breakfast

breakfast was only cereal and waffles, even though there was empty cases and condiments for other

location was perfect for my needs-a nice quiet room with plenty of room and a nice breakfast the next morning

breakfast was less than what i had been used to at the baymont across the hwy.

the breakfast was so-so, but appropriate for the price range of the motel

pool and fitness center was closed. there was no indication that the hotel was under renovation.

the facilities were very clean, bed was comfortable, the gym and pool stays open later, n the breakfast food was really good

the service the breakfast very clean the location was excellent

pool closed, fitness closed, if you don’t get what is advertised you should get some type of

breakfast was really good considering the covid rules in place, with a wide variety to chose from

breakfast, while not gourmet, was quite good

breakfast was great

the staff was accommodating and the breakfast adequate

got to breakfast 20 mins before it closed

limited breakfast options

the view was nice of the hills/nature in the rear of hotel, good space, free parking

had ordered room service i attempted to cancel it via the 4 digit code the screen displayed and was unable to

rooms and pool

loved their breakfast we had room service.

to find entrance to hotel, parking on rooftop at hotel entrance level left my car with hail damage overnight, breakfast near

only will say that site i booked from didn’t list this property as having a pool(indoor), maybe i missed it, i wish i knew so i could have brought my swimsuit and googles, i

pool was small

the pool closed at 10pm and for late travelers, it would be nice just a little bit later open.

the breakfast was good, the pool was nice, and though we didn't spend too much time at the hotel, it

breakfast was good and had lots of options considering

i like it had a pool and bar but pool closes to early for those arriving late.

nobody told me that they had a little bar and restaurant there

the room was really spacious. great breakfast choices.

great breakfast over all just a great place to stay and i will absolutely stay again

they even had a nice little bar with a little bit of food for the menu to fill us up after a long day

they ran out of towels for the pool, but that's it everything else was great!

the location and the free breakfast.

kids loved the pool. breakfast was good. bed was comfortable

indoor pool and great location

staff was beyond amazing! they also had the best breakfast i have ever had at a hotel.

staff were all very friendly. breakfast was great.

pet fee was pricey and pool being closed

breakfast rocked and the pool was super fun even though a little cold till you got moving

the breakfast

convenient location, good breakfast selections, very clean and quiet.

room was clean. location was convenient. breakfast was good. pool was warm.

the breakfast was excellent

the room service was not done after first day

breakfast! the hotel rooms are all vastly different.

it was conveniently located and the staff were great. the breakfast is exceptional.

clean, and comfortable. nice breakfast

she had a little game for the kids to find the bunny and win a prize, and i got one too

no pool the in-house gym was closed

have scrambled eggs. need a pool for the kids.

laundry facilities on site

the hotel didn't have a lot of complementary continental breakfast.

very negative experience with a staff member when ordering room service

of a kind experience with very interesting art all around and best bourbon tasting bar on main street

no restaurant and no room service. no explanation as to why it was closed.

our kids particularly liked the interactive exhibit by the elevators

pool is small.

the bed was comfortable and the little kitchen was great since we bought a few groceries

there were a lot of noisy kids and families at the lobby/breakfast room

the evening receptionist was on her phone in a lobby chair as a 20+ kids pool party was happening with little to no supervision

laundry amenities and kitchenette

very well lit, but it was hard to find a comfortable position to use the computer without glare * breakfast was really good on the last day of our stay - please have scrambled eggs every day (if

breakfast area was airy, bright, and the spread was, wow - super fresh, great design, and just

breakfast is good

easy access near highway, new, great workers, nice variety of hot and cold breakfast

pool could have been a little cleaner

5 and 3 did, breakfast, coffee, wifi at reasonable

wifi was fast and they had a great cable channel selection

staff. liveliness of bar scene. hotel to airport shuttle. proximity to town.

gorgeous lobby area, super bartenders, helpful staff, close to downtown sites, free airport shuttle, well-appointed rooms and very comfortable beds

quiet, comfortable room with great staff at reception desk, bar and housekeeping.

guest laundry also a bonus

comfortable rooms, liked the pull out couch for our kids!

the rooftop bar was great, and the food up there was way beyond what we expected

close to riverfront, 4th street live was two blocks, the restaurant and bar

rooftop bar was great

we tried to order room service for breakfast and they lost our order then we had to wait almost 45 minutes for valet

room was clean, friendly staff, loved the late night room service!!

accommodating to early check in

the bar area is very nice-try to hit happy hour or it's abit more expensive

hotel provides no in-room information about its own restaurants

not much natural light, gym limited

the valet both was all confused. the shuttle service was terrible. it did not run on time.

super clean! very friendly staff and quick service! the breakfast bags were a good solution.

it was very clean employees were very helpful and nice breakfast was awesome

pool closed due to covid

location, free breakfast, nice staff

breakfast was pretty good

breakfast was ok.

spacious rooms with small kitchen and comfy beds

excellent breakfast

breakfast was decent, and restocked periodically

it has a nice indoor pool and really spacious rooms with nice amenities in them

the shuttle service was quick

great pool and outdoor areas

breakfast was only ok

hospitality mainly the restaurant bar tender hands down the best guy ever

it would be nice to offer a shuttle to the fair and let us keep the car at the hotel

not enough parking, adult breakfast way too expensive.

friendly staff very affordable close to water park we travel with our grand kids breakfast was good especially wen you travel with kids

the pool is closed

kitchen was so convenient. huge whirlpool in suite. pool was so refreshing. very clean!

for early check in room was ready when we arrived

breakfast.. spa tub and staff

the pool felt nice and breakfast was delicious

it was nice i wish the pool was open but i understand

pool

kids loved the pool

best hotel tv i've seen and great location and amenities (coffee shop and gym)

a vending machine in the gym for water?!

starbucks in location bar and restaurant were

the rooms were clean and well designed for comfort the swimming pool and fitness room was great

the shuttle service was an unexpected surprise

stay at hilton facilities and this one was close to the airport with a shuttle

they had a shuttle take us there

also the hotel shuttle to the expo center was an amazing service that we did not expect, but it made our travel to

couldn't order room service.

location is easy to find and the parking is easy on site as well

which did not work for 4 of us, we needed 2 queen beds so we did not have to share the bed with kids

breakfast was good, nice to have kids eat free.

very many choices for breakfast, and everything closes down early to include the bar area which i understand is due to some sort of kentucky law in the area

hotel parking, had to use my credit for a $100 deposit, and the friendliness of the front desk staff

i enjoyed the location and breakfast

towels were plentiful and room service came daily

location, breakfast, staff and fitness center

fitness center and pool up and running.

pool was really cold so couldn't be used.

wifi was horrible

room service was delivered in great time

wifi was spotty

with a $50 a night pet fee and a $30 a day crime-susceptible parking fee and no security cameras or watchpeople, it

there is a bar and a starbucks inside the hotel which was nice

restsurant hours no room service no concierce access

room service was good too

i wish that the tasting bar and the lobby bar had been open

at literally was almost the size of a full and was so comfortable for my kids it fit 3 of them

great for families with younger kids

pool was too busy...lol

pool needed to be cleaned. floating hair and debris.

od) charges that we did not order

overpriced. nothing for kids. 100.00 a hour to bowl is absurd. food choices not that great.

the location was perfect. staff was nice. food and bar on site

the front desk clerk, bar tender and cook/ jack of all trades were also equally good and were nothing but helpful and we

it was centrally located. the restaurant and a bar was within the facility.

but we ate and then went to the bar for after dinner drink to complete our evening

love having the restaurant and bar onsite

breakfast that was included with the room rate utilized the bistro menu, so it was quite a bit more

comfortable beds and great swimming pool.

indoor pool only

no breakfast do too cov 19. the staff was very nice.

many breakfast options nearby

pool was closed, hot tub was closed even though i called ahead and specifically chose this hotel

hotel itself was absolutely beautiful, and though i was a little unwell and couldn't go to the pool, the photos of it were lovely

everything! absolutely the nicest hotel i ve ever been in and the pool area was spectacular!

ich we didn t get to try)

never had room service clean the room while we was there

glad they had a pool!

everywhere i would look would be clean and fresh smelling, no trash anywhere, room service was very discreet and subtle so as to not disturb you, the room was well-equipped with

pool closed at 10

pool was too cool for me but, everyone else had fun in it.

no 24 pool access

the mimosas and breakfast were great, and the room service was good.

many kids that were staying at same time a little loud

how accommodating they were w/ early check in and late check out

the location to downtown was great walking to bar ect...

this is the first hotel we have stayed at that had games in the lobby for the kids

convention center (we could see it from our room), the lobby was very updated & had a modern cool kids vibe

fitness facility, water cooler didn't work very well (water started to flow then came out as a

for example, a dedicated hotel tv channel told there was a 'fitness suite' but didn't tell me where or how to access it

there are alot of homeless people around there nd beg for money. i have kids.

billy the bar tender was great . :he suggested several restaurants around that were excellent.

the breakfast was great for families with kids.

the fitness center although the machines were a little dirty

breakfast was great

anything, maaaybe would love room service option because restaurant is so good- but that s really reaching for something

once in the bar and once in the dining area with a reservation

the restaurant and bar downstairs were outstanding

room service was quick

the bar area and the rooms

the bar in the lobby is very cool and we were lucky to have it to ourselves

great location. cool bar with games. good gym that’s 24/7.

perfect location for what we needed, bar onsite & amazing tacos!

the hotel has a small (modest) gym

the bar

we walked to pool so i could give my kids the towels and he was almost screaming at my kids to hurry up and get out of the pool bc

fridge wasn't cleaned out from the previous guest but it was late and my kids already fell asleep so i left

the rooms had new carpet updated counter tops in the kitchen and bathroom.

pool, basketball

breakfast was fresh and the staff was so friendly

restaurant was bar style

pool a little cold

and the bar and grill was delicious

the water pressure in the shower was terrible and the pool was dirty

pool, location

it was nice to sit and have a hot breakfast at our leisure, enjoyed the room, the temperature was just right

great pool

staff - desk, shuttle driver, etc

cleanliness, comfortable beds, and good breakfast.

close to airport. nice rooms, clean, nice fitness center

wish the bar restaurant was opened later. it closes too soon.

the pool was great and the beds were very comfortable

wish they weren't out of meat for the breakfast sandwiches

was extremely small, but we were with a bunch of kids

were kids in the adjacent room creating ruckus until 11:30 pm

clean, pleasant staff, good location for us, and nice breakfast.

the coffee in the room and at the breakfast bar was not the greatest. not a deal breaker.

loved the fact we had free shuttle to kentucky kingdom

didnt get to use the pool. it was closed by the time we got in.

hot and cold breakfast

bed and pillows, nice staff, great location, easy to park, great for dogs and business, great pool, great breakfast offering

was a residence inn- wasn't expecting a kitchen with utensils/dishes etc- nice surprise and my daughter liked having popcorn to pop- very

laundry facilities were great and front desk exchanged for quarters and detergents

the breakfast was a big plus for the kids as well

great large breakfast included in the morning and parking garage was connected to the hotel

close to airport. provided a shuttle to the airport.

pool and rooms

we opted to have the breakfast included

both with my kids and with out, the pantry has numerous options but to me lacks a staple item

parking

the pool area was clean and nice to hang out on for the kids

great space in the rooms, kitchen is nice and breakfast is acceptable

it was very roomy, the kitchen area was very nice to have.

the gym had all the required equipment, a swimming pool, and laundry facilities

loved the full kitchen that was available, along with plates, cups and utensils

the gym was great too

it was close to where we wanted to go! it was clean! nice gym!

coffee in the lobby would be nice if you come in after bar area is closed

gym was clean and well equipped

of the guy who checked me in, i believe his name was jayden, and the guy working at the breakfast bar the next morning

early check in as well as late check out

it’s right across the street from a 3 am bar and it was very noisy and woke me up.

didn’t know that we overlooked a bar that played loud music until 1:00 am

breakfast, bar and workout facility was very good.

staff and location were great. please drink with the bar tender.

the rooftop bar was also picture perfect

loved the room and the bar on the 6th floor with a nice view

the downstairs bar was closed and the breakfast wasn't advertised well

everyone from the valet, front desk, coffee shop, to the rooftop bar is so friendly, kind, and welcoming

thought the bar staff was in a bit of a hurry to close up and were a bit snooty

the vinyl floors, the kitchenette, the staff, the huge tv, the comfy bed and the nice staff

staff was extremely helpful in opening the pool for us (why we selected the hotel)

only thing i can think of is maybe the size of the fitness room or pool was disappointing

fitness center out of commission

to give us wifi passcode; and pool, exercise room were locked

bathrooms are great but with no grab bar in bath/shower i felt unsafe

room pool location.

pool area is very cool

the whole place is a wonderful experience, the pool a great treat.

one handle bar in the bathroom came off

i paid for the king room-deluxe with the spa tub

pool was ok

on site laundry and 24 airport

pool was closed our entire stay.

luv the big/spa tub helps relax

staff was friendly and helpful. kids loved swimming pool and breakfast was awesome.

the very best breakfast i have ever had at a hotel!

even though i didn’t eat any of it, the breakfast seemed good and fulfilling (my family ate it)

didn't have hot tub and phones in room didn't work and pool water wear too cold

the complimentary breakfast was very delicious and hot

had three rooms to accommodate our family of 7 adults and 5 kids

they did not provide bedding for the pull out couch that we needed for our kids

the breakfast hours could have been at least another hour. the hours were from 6 -9.

there were kids tuning up and a the halls all night slamming doors

electricity wiring, no bedding even when asked we were told there wasn't any available so my kids had asleep on a bare mattress

didn't have a decent breakfast

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast, but all i saw of them was great

i also liked the full size refrigerator and kitchen utensils

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast, but all i saw of them was great

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast, but all i saw of them was great

parking for front entrance, rear entrance has a faulty card reader

laundry and gym has a faulty card reader

free parking

the night shift front desk staff had young lady come visit and she was parking in the first handicapped space next to the entrance

was very friendly and our room was spacious with a stocked kitchen

full kitchen with dishes and cookware

they didn't even charge the pet fee because he was so well behaved

decent fitness center

clean, new, super comfortable beds, nice fitness room

everything the full kitchen was a surprise

front desk said airport shuttle anytime our flight was at the same time shuttle started

to find the water fountain needs to keep clean the guest laundry room and washer door was

sack breakfast and pool closed due to coronavirus which is no ones fault

pool was closed and i couldn't use the gym. but it's because of covid.

the breakfast was wonderful, much more than i usually get at a hotel

the pool should stay open to 11:00.

it’s only an oven short of a full kitchen

indoor pool and outdoor pool too small

clean fresh beds, stocked towels and excellent kitchen appliances and supplies

we didn't use pool or gym

parking lot small and workers with big trucks made it hard to navigate.

breakfast was overall very good

clean. breakfast was great. staff was very nice.

helpful, great value, very nice area, good breakfast, room was clean and comfortable

convenient laundry facility, since i needed to re-wash uniforms for a weekend basketball tournament

we liked the indoor pool. we loved our room and the staff was friendly.

the pool was perfect

the breakfast bar and the ordering service was excellent

was a large party on our floor with multiple children who were local utilizing the pool

pool, bar, staff, cleanliness, and breakfast were perfect

we had access to the pool until 11pm, there’s a beautiful area to sit outside and enjoy the fire pit, and we we’re

our rooms were clean, our kitchen was nice as well

enjoyed the hot breakfast and my kids enjoyed the waffles every morning

breakfast was very good

no silverware. kitchen staff were rude.

all of the cousins enjoyed the pool together

nice breakfast and bar areas

the bar in the evening was nice

we got a free banana pudding bar when we were back in the evening, it was great

plus, there were kids or something on our floor that kept knocking on our door and running away like 3 or 4 times

the kids loved it just as much as we did

safe, clean, and when traveling with kids, it was wonderful

& the kitchen staff went above & beyond to get us a fresh hot breakfast even though we missed it by 4

having the breakfast, we stay because granddaughter has to see the doctor

only suggestion is that the pool could have been warmer.

pool was dirty

the bar and the staff

the pool could of been a little cleaner

my towel bar fell off wall with my towels on it

returned from sightseeing and were ready for a cool dip in the pool, only to find out there was a chemical issue and it would be closed for the night

lack of basic utensils in the kitchen

the kids enjoyed all the choices at breakfast

with 2 kids, all night we could not sleep

fantastic fitness center

hotel advertises an indoor pool