the pool

they said they had room service and they did not.

parking was bad, had to walk about 1/4 mile to get to the motel

the ease of parking and check in was amazing. the casino is well laid out and has plenty to do.

long walk to casino

everything was excellent. the breakfast was very good.

use to have a bar set up, but no longer does with new owner

i like it had a pool and bar but pool closes to early for those arriving late.

nobody told me that they had a little bar and restaurant there

to have a bar tender there so you could actually use the bar

the pool was too cold. really needs to be heated to enjoy. my only complaint.

pet fee was pricey and pool being closed

pool area smelled super strongly of chlorine. eye-watering.

the breakfast

rocked and the pool was super fun even though a little cold till you got moving

clean, great breakfast, staff friendly and helpful.

the room service was not done after first day

breakfast! the hotel rooms are all vastly different.

great price, friendly staff

the breakfast was excellent

breakfast was good

pool was a little cold

the swimming pool is nice

it was very convenient and the only problem was the pool was out of order

waffles and bacon offered for breakfast.

pool could have been a little cleaner

pool was full of nasty like bugs

pool could be a lot bigger for the size of hotel

outside was beautiful beside the pool with the lights and fire place

lots of amendments. gym was great and clean. breakfast was good.

location to expo center. breakfast buffet, laundry, and newness of hotel. lots of parking.

the room was very nice and included a full kitchen

the dinner provided by the location was so appreciated and delicious. breakfast was tasty

laundry in sight

the hotel rooms added kitchenette is a big plus as well as the laundry room.

close to churchill downs and the shuttle driver duwan (sorry on the spelling

i got in late on the first night and the driver of the shuttle offered to take me to the store for supplies since they didn't have a restaurant

saline pool, kitchenette, free breakfast, comfortable bed and pillows, patio, modern decor.

breakfast hours could have went longer on daylight savings time change

i wish the pool was heated. it was cold.

check in was fast and very friendly. modern style decor, with updated lounge and bar area

the room, the breakfast, the pool, and the staff

shuttle offered anywhere in a 3mile radius

heated swimming pool

water too cool in pool

limited breakfast options. other than that, nothing negative here.

towels were plentiful and room service came daily

was very clean, breakfast every morning

parking, quite room.

on the side of the bed, stained sheets and due to covid 19 the complimentary breakfast and fitness area were not open

also the hotel shuttle to the expo center was an amazing service that we did not expect, but it made our travel to

the shuttle service was an unexpected surprise

staff was very friendly and helpful. shuttle bus was great for the volleyball event and airport.

both of our airport shuttle bus drivers were kind and prompt. we appreciated them.

and you have a shuttle

we were a family of 4

room was clean and modern. restarurant and bar staff were great, as was the food.

being rude to me is one thing but my wife and kids, that's unacceptable

pool no restaurant not being informed about them not being open

breakfast was good, nice to have kids eat free.

only stayed there a few days, but the full kitchen would be great for a longer stay and give options other than eating out every meal

close to the expo and offered a shuttle

would be helpful to have a roll of paper towels in the kitchen

pool was dirty and it got worse after the grass was mowed

location, all staff was excellent and helpful, shuttle 24/7.

close to airport. nice rooms, clean, nice fitness center

pool was really nice on such hot summer days

cleanliness, comfortable beds, and good breakfast.

location electric charge breakfast great front desk and maid staff.

the breakfast was really good, and the shuttle service was good

indoor pool, comfortable bed, convenient location, great value for the price, rooms with small kitchen

breakfast.. spa tub and staff

the spa tub can be cleaned a little better, check out at 11am instead of 12

respect to privacy, the hotel staff, the pool, in room 2 person jacuzzi, kitchenette with stove top cooking, sink, mini-fridge, plenty of cabinet space, large bathroom, the

breakfast the rooms

small swimming pool

was extremely small, but we were with a bunch of kids

kids meals were priced well

pool was extremely small, but we were with a bunch of kids

pool and restaurant were closed understandable and support

my favorite was the 24 hour gym and the breakfast bar was amazing as well

room size, nice beds and bathroom and nice breakfast. friendly staff and shuttle to airport .

a couch in the sitting area was great for the kids to hang out on

location was fantastic with in walking distance to the expo center where we had an even and the shuttle took us there if needed over all wonderful exsperance

always the breakfast is what i want

my kids no longer eat off the kids menu, and the adult menu did not have a good selection of kid

both with my kids and with out, the pantry has numerous options but to me lacks a staple item

there aren t mini fridges in the standard rooms which when traveling with kids is harder.

staff was friendly, room service was surprisingly quick on a friday night

place to stay, only issue was parking, having handicap issues required more walking than desired for parking

location, clean, wifi

i was a little disappointed that there was no complimentary coffee bar in the morning.

the location and free wifi.

i would love it if they ran a shuttle after concerts

the pool area was smaller than expected, didn't allow much activity to take place in it

the pool was cold, but that's how it should be

breakfast in the morning was great

the breakfast was good, the pool was nice, and though we didn't spend too much time at the hotel, it

the hot breakfast is a bit weak.

the breakfast attendant heated up the omelet for me

free breakfast was actually good

breakfast was very good

the lady who checked us in was so sweet and directing me where to go with kids.

laundry facilities on site

guest laundry also a bonus

roof top bar was excellent food was very good

rooftop bar was great

we even had an delay the next day with our business in town and they allowed a late check out

close to riverfront, 4th street live was two blocks, the restaurant and bar

accommodating to early check in

hotel provides no in-room information about its own restaurants

wish that room service had been available

mini fridge or microwave in room which wouldn t be an inconvenience but they also do not have room service and their restaurant doesn t open until 5pm

there was no room service

room with mini fridge, microwave, tv, laundry area, clean. reception was great. staff was great.

a premium room also guaranteed premium wifi - we had no wifi at all

shuttle available from or to the airport, poor breakfast is only ham sandwich which i dona

free breakfast and nightly reception, free shuttle to airport

parking was high, pool was closed.

it's spacious and has a little kitchen. the breakfast was great!

delicious breakfast

pool area echos like crazy, but it’s an indoor pool

very comfortable rooms with kitchenette, on top of nice breakfast provided in the ams.

location near everything, staff and rooms very nice. free breakfast awesome, coffee excellent.

hotel breakfast was a great experience, staff were excellent and friendly

great rooms, enjoyable bar and restaurant, very helpful staff

in-room services didn't start until 9:00am and ended by 10pm

no restaurant and no room service. no explanation as to why it was closed.

no room service.

the bar and sway restaurant were wonderful! good central location.

staff from valet to desk to hotel bar were super nice

liked the fresh/modern look of the room and their indoor pool

location, and the gym

the kids still enjoyed it but i was surprised at how small it was and the lack of a sauna/hot tub

it was nice being able to get a drink from the bar and drink poolside

please include more vegan and gluten free options in your restaurants and room service.

staff loved even the kids that were there

pool was too busy...lol

also the in room dining needs options for kids

the location was perfect. staff was nice. food and bar on site

was small

it was centrally located. the restaurant and a bar was within the facility.

there was no room service but the staff was wonderful in the facility

downstairs bar only had a few selections

at literally was almost the size of a full and was so comfortable for my kids it fit 3 of them

the music, atmosphere, bar and porch restaurant was 5 star

kids enjoyed the indoor pool

there is a bar and a starbucks inside the hotel which was nice

lots of extra charges, parking, wifi,etc. restaurant not open, no room service.

to give us wifi passcode; and pool, exercise room were locked

fitness center out of commission

laundry rooms

was amazing, housekeeping ladies(i assume) gave great advice for nice restaurants close by, great breakfast

the clerks on staff, the breakfast ladies, all so good to talk with

staff, location, rooms, amenities, gym, food at restaurants, proximity to museums and events, views, etc

room service was excellent

jockey silks bar was amazing

en even the most basic hotels have this) -

only limited cable they should upgrade to smart tvs that allows guest to log on to their accounts wifi was also extremely slow and the lamp on desk was connected but not turning

everything! absolutely the nicest hotel i ve ever been in and the pool area was spectacular!

pool was closed, hot tub was closed even though i called ahead and specifically chose this hotel

hotel itself was absolutely beautiful, and though i was a little unwell and couldn't go to the pool, the photos of it were lovely

we always come back. wish the bar didn't close early on game nights.

only had 3 bath towels & no towels for the pool

in door pool is a nice addition to the hotel and the free cookies are a nice

many breakfast options nearby

found again - very shoddy especially as it was made out to be my fault hotel was full of loud kids

pool was main reason we chose this hotel and the people allowing their kids to scream in there made it where we couldn’t even stay in there long (not hotel fault

we got the kids ready for a late swim and were told that we had to go across the street to the hampton inn

room service works perhaps every other day, definitelly not daily

breakfast eggs cold. ran out of sausage. only had fat free milk.

many kids that were staying at same time a little loud

indoor pool

pool was open

the breakfast was very good. a/c was quiet. beds were comfy.

you had the choice to either have room service or not, which helps the environment

great room awesome staff parking was excellent and breakfast was good

bar also available

the bed was very hard and the cable on had 1 stations for kids. not alot of choices

breakfast was super!!

nice to be able to visit the bar in the hotel

the rooms were very clean. check out time at 12. breakfast was hot n fresh

liked the late check out time compared to other hotels

the location to downtown was great walking to bar ect...

no pool or fitness room.

laundry facilities are downstairs with a great-looking fitness area

however, hotel’s bar was the part of the stay

gym was great, as well

the room double sinks, seperate shower and head, nice view, well appointed, staff very nice, bar and restaurant the toast of the city

the restaurant and bar downstairs were outstanding

the bar area and the rooms

room service messed up our order, fixed it, but left our tray out side our door for two days

great to come back to moxy bar and enjoy the fireplace and a night cap

the location and it had a 24:7 store n bar n also a taco plus u check in at the bar also it was really

the bar and lobby hang out areas, room was perfect, location was fantastic - so much to do on the block

perfect location for what we needed, bar onsite & amazing tacos!

great location. cool bar with games. good gym that’s 24/7.

also the snack bar at first floor didn't keep posted hours

love the gym

location, restaurants on site , nice gym

loved the breakfast and the indoor pool!

pool, location

great large breakfast included in the morning and parking garage was connected to the hotel

very clean. great breakfast and nice staff!

kids in the elevator had been at the pool

pool area needs for ventilation or less chlorine our eyes were burning after being in there for so

nice gym, pool and jacuzzi area

lobby is well kept, breakfast is delicious and the gym was clean and quiet

loved the full kitchen that was available, along with plates, cups and utensils

the gym had all the required equipment, a swimming pool, and laundry facilities

great space in the rooms, kitchen is nice and breakfast is acceptable

breakfast was good

the rooftop bar was very nice - although no one was up there but us

gym was clean and well equipped

of the guy who checked me in, i believe his name was jayden, and the guy working at the breakfast bar the next morning

the rooftop bar and patio was very nice

the gym was great too

the downstairs bar was closed and the breakfast wasn't advertised well

everyone from the valet, front desk, coffee shop, to the rooftop bar is so friendly, kind, and welcoming

the bar genevieve is a must

we finished the night upstairs at bar genevieve talking with others about everyone's distillery tours, super fun

loved the room and the bar on the 6th floor with a nice view

gym facilities well equipped and well maintained

early check in as well as late check out

great bar and the room was comfortable and clean.

very nice location clean and comfy rooms big gym

bar was incredible

the only thing i can say good about this room was the spa tub.

room was for some reason across from the laundry on the first floor and they had huge carts in the hallway that we had to get around

location near airport, free shuttle, restaurant nearby

laundry room only accepts quarters, but there was no vending for quarters

luv the big/spa tub helps relax

gym towels, wipe off cleansing sheets, cold water, mats, weights made it complete

i like how they had a gym, pool and open bar for people to enjoy a nice drink and relax

no room service no housekeeping

room service was good as well

the pool was awesome and the hot tub even better

the gym was closed and wasn't told that

the variety for breakfast was good. the gym whilst small was practical.

woke up at 10 so didn't get to eat breakfast

for breakfast to be served till 11:00

they got me an uber because they didn’t have enough staff to shuttle me to airport

i used the free shuttle to the nearby airport

staff was friendly and helpful. kids loved swimming pool and breakfast was awesome.

breakfast was good. we loved the pillows and the cleaning staff were fantastic.

not get any sleep, was very noisy with several buses of high school kids banging on our doors

check-in, friendly staff, hot breakfast was a plus, good price and close to where i needed to be

tournaments and the hotel was full of teenage boys, that takes patience even when they are good kids

electricity wiring, no bedding even when asked we were told there wasn't any available so my kids had asleep on a bare mattress

room pool location.

the pool was fabulous!! great food & drinks. our suite was great.

the bar area and pool looked great, but didn't have a chance to actually use either so i can't really

comfy bed, clean room and “rare for this neighborhood” pool area with nice lounge chairs

one handle bar in the bathroom came off

the breakfast was good and well stocked

quiet and comfortable, good breakfast choices and clean

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast, but all i saw of them was great

did not have breakfast there.

nit picking here but the breakfast could have had more variety

bar , restaurant, pool was awesome

hotel had plenty of parking for trucks

the staff at the bar was super nice and the food was awesome

we like the pool

clean, comfy bed and i used the gym which was nice.

breakfast was disappointing for a comfort suites

they dont have breakfast

the breakfast was simply awful

was in our price range, but you get what you pay for. breakfast was offered.

clean hotel love the kitchen and free laundry room

laundry and gym has a faulty card reader

private bedroom and the kitchen and all the supplies that went with it

like the space kitchen but no utensils or dishes due to coronavirus free laundry

glass in several locations in parking lot

the outdoor pool

pool was clean, secure and open for reasonable time frame

breakfast was great and the pool was clean and fun for the

sack breakfast and pool closed due to coronavirus which is no ones fault

my airplane didn't get in until after 10 pm, no shuttle service was available from the hotel

breakfast was better previous times we stayed there.

was very clean, area was quiet, powerful shower head, breakfast was great (scrambled eggs, sausage, gravy, etc

nice and clean. good breakfast.

clean room, comfortable bed, great breakfast. rish at the front desk was awesome

and breakfast items were getting low but a staff member was present i think waiting for them to empty

the breakfast is good, but if you are here longer then a week the breakfast gets redundant.

the staff cursed us out for putting dirty sheets in her laundry, laundry basket, the management, embarrassed us, tried to call the cops on us to leave

was snooty went to the laundry room to get new towels and turn dirty towels in the housekeeper was rude and shut the door

very clean rooms..... decent breakfast

i wish the laundry room excepted cards as well. who has 8 quarters anymore with this

very friendly, helpful desk staff. great breakfast.

the service the breakfast very clean the location was excellent

the breakfast was nice, the pool was awesome

breakfast was satisfying, and the location was perfect.

the pool and fitness center were great.

the hotel was in a great area and for the price breakfast

parking was limited, and the pool was not heated as advertised. but, those were minor.

the breakfast bar and the pool

not enough towels and the pool was closed

good breakfast. good size rooms. friendly staff and very clean.

the dates we stayed, the pool and breakfast bar was closed due to covid19 restrictions

breakfast had many choices, was very clean, and it was delicious

the breakfast was stellar and the woman who was in charge of it was the best ever

i did not have time to enjoy the breakfast, but it looked and smelled great

clean, breakfast, staff friendliness, size of room.

no breakfast

breakfast was only cereal and waffles, even though there was empty cases and condiments for other

more choices for breakfast

breakfast was less than what i had been used to at the baymont across the hwy.

location was perfect for my needs-a nice quiet room with plenty of room and a nice breakfast the next morning

they had a lot of breakfast selections; i

got to breakfast 20 mins before it closed

breakfast, while not gourmet, was quite good

the breakfast was great, the rooms were clean & hotel staff was friendly. will stay again.

breakfast was adequate but since the room rate was low for the area i used part of the savings to

the full kitchen in the room and staff was amazing

kitchen is convenient, the location is near walmart and restaurants and the staff is

that you could do laundry and relax and swimming pool play games

pool was closed didn’t say anything about it being closed when i booked it

was no breakfast!!! had kitchen, but i had no food!!!

breakfast options were plentiful, appealing & tasty

the kids enjoyed the pool. the beds were very comfortable and clean.

swimming pool for kids

helpful front desk kids. good breakfast

the pool and the gym was nice

clean, new, super comfortable beds, nice fitness room

everything the full kitchen was a surprise

full kitchen and big desk

love having full kitchen for the price

decent fitness center

the pool was closed.

they needed more towels for the pool.

the breakfast was amazing

breakfast was excellent and the hostess was amazing

breakfast was great. many food options and nice location

super small breakfast area. hard maneuvering.

indoor pool is very nice

pool was old, coffee was yukky

pool was good

the staff was very helpful, the rooms were updated, the pool was clean, very nice hotel