they never went to chat the towels or bed sheets pool didn’t work until saturday

i liked the fact that it had a full kitchen and full sized appliances.

breakfast was good. beds comfortable, rooms are big

the breakfast was excellent! the room was very clean and the staff was very nice.

breakfast was good. had a lot of space in the room. like having a kitchen area.

(minor) the elevator had muddy tracks or stains (possibly from pool users)

breakfast was great

extra towels, pool towels, or serving utensils

green pool. first room was dirty, diaper on floor, beds stripped, bathroom unclean

it’s nothing i really didn’t dislike about the property beside the pool was dirty

sliding door was open to the outside by the pool/whirlpool area.

loved the indoor pool and jacuzzi

the elevator needed to be mopped. water from people at the pool

the bathroom sink water flow was slow. the pool was not warm enough.

the size of the room,being picked as a vip,breakfast

indoor pool was great

the abundance of kitchen items

everything was nice, not being able to access the pool was a huge disappointment.

more meat at breakfast

the pool was nice and clean easily accessed

loved everything, the gym the pool, the staff the breakfast, just the whole environment up until the last day… there was a

loved everything, the gym the pool, the staff the breakfast, just the whole environment up until the last day… there

absolutely peaceful, staff was friendly and helpful, enjoyed the full kitchen i didn't have to order out

good breakfast and service ❤️

i did not like the wifi and the breakfast.

breakfast was great

everything was nice and the breakfast setup was great.

breakfast was okay

the breakfast was very nice

location was good and breakfast was good. staff very friendly

the breakfast area was clean

easy access from highway kind staff good breakfast good parking

i liked most about the property is the cleanliness and the continental breakfast provided was great

that the pool and hot tub was closed for the season bc it was outside

the beds were comfortable,the facility was clean and the breakfast was delicious

pool was close

breakfast was good. kids enjoyed it especially. location was good for ocassion and easy access.

breakfast with sylvia is amazing

expecting a hot breakfast, but the breakfast i got the cinnamon rolls were stale

breakfast area very smsll

breakfast and coffee ,coffee was cold and there wasn't any kind of breakfast not compared to the

not clean ,was not up to date did not honor my late check out even after i showed them the approved email from the booking

love the location did not eat breakfast

it was really clean. the front desk staff was helpful. and the breakfast was good.

the spa was cold and i asked them to warm it uo and they said yes! but never did .

the bar closing too early

pool

surrounding area overgrown lots . the hours of operation on the bar is “ it depends”

i turned on the shower n the middle of the floor and ultimately i seen a bug crawl behind the kitchen cabinets

the size of the room was nice. i liked that it had a kitchenette.

what was advertised was not what i got, no kitchenette, just a microwave and mini refrigerator.

does not have kitchen so you really depend on the few restaurants around

great breakfast!

bed was comfy, the front room was roomy and open, the bathroom was ok, and the pool was heated

very spacious and breakfast was good

the kitchen. they also have a grill and beautiful patio.

breakfast hours on weekend wasn’t long enough

pool not heated

pool was outside but was nice.

the food was very good. good selection for breakfast.

comfortable beds and workout facility nice and pool nice.

pool was under construction so we were only allowed to use it 2 of the 6 days we were there also,

i booked our stay i called and asked was the pool open they responded with yes so we booked

veryclean - breakfast - staff assist with boarding pass printing . eatery close

everything was very clean, nice staff and the breakfast was awesome!

but the pool need to be clean and maintenance more

they have a great breakfast

staff was wonderful, breakfast was great, pool and gym was both nice

loved the pool and complimentary breakfast.

asked and paid for a late check out

pool was small

loved having access to the laundry and all of the snacks and drinks i was able to purchase

the whirl pool tub was dirty but over all experience was amazing

the hot breakfast . the swimming pool also

breakfast menu was not a good selection for the prices & the pool at night need more lights

was not clean, paint was chipping, spa didn’t work, no turn down service, frig was froze up, and i have stayed in better motels then

the spa tub❤️❤️ but really everything

breakfast could do more

no breakfast offered at this facility.

even though it was under renovation there was good parking, the inside was very clean and the rooms were big and very comfortable

they had a swimming pool

room wasn't clean there was trash under bed and dresser also the pool wasn't available

swimming pool was nice

clean hotel. nice pool area.

view of the room was in front of the swimming pool and we were located beside the exit door

everything was perfect. the breakfast bar was amazing.

hotel, clean, lovely staff and very good breakfast

breakfast was excellent and space clean

the fact that the pool is indoor. everyone was pleasant and helpful

good breakfast, excelkent coffee! just miss pancakes or waffles!

the pool

staff the cleanliness the beds the indoor pool the breakfast the safe feeling, peaceable and close to food & stores breakfast person was

rooms easy to get to and the breakfast

breakfast was the same eash day.

eventhough advertised online, the pool and gym were not available for use

pool and hot tub was out of service would have been nice to go for a dip after a long days drive

could have been cleaner, the floor in the room specifically, the hot tub outside and pool were not working and that was a bummer, especially the hot tub

great staff, pool, and workout facility

clean and quiet. enjoyed breakfast.

the quality of the breakfast food was not that good, but otherwise our stay was excellent!

they had no carts for our personal items. we had to use a laundry hamper.

hotel was nice and very clean, the complimentary breakfast is a definite plus

breakfast was good too

just wish the breakfast and pool hours were later but that is the same with all hotels.

perfect for our travel clean cheap and breakfast was wonderful great variety friendly staff.

breakfast, but understand it due to covid

breakfast

i just wish the kids would have been placed on a lower level

it was clean and the breakfast was good also stores and shopping was in walking distance

need more plants and cover by the pool area to give it a more resort feel.

inside pool would be nice. but no complaints.

loved that i could go grab the breakfast for my kids, take it to the room and go back and grab myself some

except would be amazing if they added a jacuzzi/hottub next to the pool, that would really clinch the rebooking here

hopefully next time i’ll be able to get in the pool

pool was fantastic, room was exceptional and value was awesome

the pool was beautiful

hit the pool until they were finished

love the shuttle service

the shuttle was a bonus and we found the hotel well placed for getting around the city if not by the

had room service for dinner it was awesome

roof top bar could be heard late at night in the room

the rooftop bar is the perfect endcap on the experience

amazing breakfast, beautiful room/hotel, very comfortable bed

a full kitchen to a great hotel with breakfast included

rooms were spacious and clean and the breakfast was wonderful.

the pool was a little small and the hours weren't 24 hours like others

did not have the breakfast

staff were wonderful, pool was excellent, rooms were clean and comfortable and a little funky

i took my kids to a concert in dallas and chose this hotel due to the location of the venue

the food, both breakfast and dinner were delicious

they had a pool party both saturday and sunday that was a lot of fun

bed was comfortable, excellent room service

requested late check out and was given to 1pm

would not be tx without poor directions)

the kids running down the hall was the only issue

i used the gym

volving a steep hill and crossing a street)

you book through third party they do not guarantee early check in, even though they offer it

views, the gym was excellent, the location was central to all the fun activities in dallas

pool ,hot tub and bar awesome

room service was great and had so much night activity around

a huge lounge area, elegant glass walls, and breathtaking views of the dallas cbd skyline and the pool

laundry facilities were not working my entire week stay

clean, excellent customer service, breakfast, swimming pool, gym, hot tub and mini store

was great first thing in the morning when breakfast is ready it was great staff and all the employees were very

hot breakfast in the morning, plenty of coffee

it was super spacious, clean, and the included breakfast was perfect for the kids

wish the rooftop bar stayed open till 2am

tv channels, nice gym

loved the bar on the 12th floor

my girlfriend and i sat at the bar in the late evening, the bartender (male hispanic) saw us but did not acknowledged us

especially the bar tenders from 6pm-12am, they make perfect drinks, they have great service

the bar is under renovations and that wasn't mentioned

so so breakfast

comfy room, clean and adequate gym

i'm a gym bunny so i loved the clean accessible gym (with tv that works

breakfast was a to go bag because of vivid but it was packed with goodies staff was amazing and

location, price, no pet fee

great location bar and easy check in

the couch bed was awful, my kids who literally are happy to sleep on the floor complained that the bed was so uncomfortable

you ever tried to cram three kids in one bed

and helpful nice large room with modern feel on the top floor with great views over dallas bar and light food available in the hotel great location, by the exhibition center and downtown

clean, organized, staff was so nice, breakfast was good, loved the location, used valet and it was so amazing

the breakfast was good with lots of choices

we loved the pool area and the free shuttle to the dallas aquarium

last day of our stay the kitchen staff closed the morning breakfast 30 minutes early than stated by front desk and the food

the room had a kitchen area. i really liked that.

unique style, nice size gym

the price was reasonable for the location. included breakfast.

there are music speaker around the pool that play until pool closing

pool side had music and decent vibes

pool atmosphere was awesome

location , coffee place, spa and the store all was great!

later room service would be

we also loved the spa and pool area

room service menu - extremely limited

room service was out of apple juice

nice gym & indoor pool

location, great room service and great to be part of the wednesday lobby social and music

i have kids and i wished the pool was warmer during cold season.

the spacious room and view. also enjoyed the indoor pool.

parking, the easy access, the location close by, the indoor pool, the bar and breakfast service, kids friendly, the hosted in the restaurant and lobby everything was so exceptional

housekeeping was not attentive - had to call 2 days on get room serviced

we had a great stay kids always point it out when we visit dallas at&t center it was right there

valet wouldn t let me i had 3 grand kids and we had to walk 2 blocks away, had baseball tournament,had to leave at 6 o clock in the

good clean gym open 24hours

historic building with great original features, great location, clean rooms, good gym, helpful staff and at a great price

nice gym, good treadmiils

but it's a good thing for it to be shaded if you have kids

we had two rooms 1 for kids and one for me and husband me in hubby stayed in room 1035 i believe it was hole under sink

mask worn partying all night 24 hours drunk kids in the hallway passed out

the pool. very nice yo be out at the pool to relax.

i needed to do laundry after being away for a while and they have a very reasonably priced laundry ($2

the breakfast was great!

stay, room with kitchen which was useful, basic breakfast but it was a nice addition

free breakfast but the eggs were wet and the

understand with covid things have changed so you had to sign up to use the gym, pool, theatre, etc

bathrooms , pool

the fact the pool wasn’t open.

we drank at the bar and the bartender was so friendly and helpful

laundry facilities

nice stay, helpful guest services, clean room and pool.

open gym - this is what i need and they have it 24/7

is very expensive, the bar closed almost an hour earlier than advertised (on a friday

nice/large rooms - large bed, large couch, large kitchen, large bathroom, large everything.

the room had a small kitchen plus there was a very nice free breakfast available

was pretty good although my kids were grossed out by the wetness and texture of the scrambled eggs

the spa was amazing

we also ate at the hotel restaurants

the cocktails in the lobby bar were unique and tasty

great central location staff very helpful and friendly beds very comfortable good wifi

that the speakeasy bar isn’t open at all times.

clubs & rooftop pool/bar get a bit overcrowded at night

the rooftop infinity pool is everything

bourbon bar was exceptional

we very much appreciated all the safety/ cleaning measures and reservations needed for the pool

location, great overall staff, and great venues inside of the hotel from roof top bar/pool, breakfast at overeasy, sports bar and front desk help

enjoyed being able to see the giant eye, and down to the pool from our room.

room was spacious, microwave and onsite self-laundry a plus

great pool with amazing view of downtown

the pool

shower was always cold, not a great breakfast menu. faulty washing machine in the guest laundry.

no dishtowel or paper towels in kitchenette

breakfast was really good

the breakfast was good very busy with lines

lovely staff, quiet, comfortable beds, great shower, good breakfast, close to everything

wifi, gym and all basic services available and working well

well equipped gym

small room, no room service, no free breakfast or lunch. basically you pay a lot for location.

the room and gym

i liked that it was very close to our venue. the gym being open 24 hours. beds were comfortable.

were allowed an early check in which was a blessing because we were exhausted from a 3 day drive

room service, restaurant kitchen in lobby was slow

the room size, and the bar staff was friendly

room was emaculate, the bar was excellent, and it was close to the places we wanted to visit downtown

property has big rooms. on site restaurant was good for room service. bedding was decent.

they took room service order and called back to say they were out of what we ordered half an hour later

the breakfast is amazing great

pool was way too cold

for us wish had more time to enjoy breakfast.

clean, wonderful staff exceptionally nice and very helpful and a very fulfilling breakfast, easy access to highways

i wish they would have fruit during breakfast time..

staff at breakfast was very nice. also loved the grilled grouper salad at draft.

location, staff, room, amenities, breakfast, check-in and check-iout process. amazing stay.

room service fee expensive

here, love the way the hotel had pretty much everything we needed from the view to having a bar downstairs

bikes in the gym staff at the draft bar super efficient service, friendly staff at check in friendly,

the concierge, easy & early check in, and the driver who will take you to places in downtown

food we ordered from room service was very disappointing,

the pool but you couldn t always get a refreshment as the bar was only open minimal times

we love the pool terrace, pyramid restaurant, and location.

i would have loved a small breakfast that was free.

pool area, breakfast area and gym were all above expectation

nice hotel overall, friendly staff, good value for our money, nice breakfast at hotel´s

bought some drinks at the pool and unfortunately the drinks we got were not good

beautiful rooms, nice hotel gym, good restaurant and bar on the first floor

great location, heated pool, friendly staff, spotless and clean

the gym was well equipped

food was incredible and the setting for vincents bar was beautiful

the restaurant, montage was excellent and the bar was great

and confort of room and great location staff is always ready to help food is very good bar is

at bar was great

no mini bar no complimentary water expensive and poor breakfast

service was slow in the bar but not bad.

need better kids options for food ( room service) (+) room service was great as well , they came right on up whenever needed (+) the staff and room service was great (-)the bed wasn t very comfortable and the room service food choices weren t very tasteful. (-)room service was a disaster (-)room service was take away in a bag , a bottle of water is $5 and you have to pay for wifi (-)called room service multiple times for trash to be picked up, they didnt come our entire time, we asked (-) room service wasn't done every day and none of them spoke english (-) then he tells me that i have to call room service to get the couch bed made when he could have contacted them to have it ready when we

pool hours sucked, should stay open later and open earlier

$35 bar charge for one kind bar. wow!

party vibe at night at thier bar , nice pool on the 16th floor , they have a fitness center and spa

the staff at the spa wasn't the nicest

breakfast was good..no room service or pool opening due to covid 19

the food room service breakfast was terrible and cost 104 dollars

breakfast was good and so was the service.

super equipped gym and fancy rooftop pool

pecially the bartender) and the gym. valet was very kind.

love love the rooftop pool, the bar inside was also great

of choice for food (including some of the best restaurants in dallas), meetings and a lovely big gym

the rooftop pool and the different bars within the property are all of a high standard, and we found the food

roof top pool &, restaurants were awesome. great property.

excelent service roof pool fitness center and sauna close to aa center - nba

very good gym and pool area, nice bar downstairs

every way from the valet and bellman at the front door to the checkin/checkout, maid service and room service

room service was great as well

the pool ambiance is very good but was not heated.

called the spa to make nail and massage appointments twice and did not get a returned call

love the lobby and dining courtyard, the gym and the proximity to other uptown locations

would not order room service again, unless it came from nobu

lobby bar beautiful

plus we love the decor, and also the pool

the hotel gym was fantastic!

great staff. great location. great bar lobby.

loved the coffee station on each floor and loved the restaurant and the gym is very nice

also, manuel from room service was fantastic and made us feel like royalty

kids were looking fwd to the pool but it was dirty

for early check in and got it with no problem

kids took free shuttle to concert because it was hot and they didn’t want to sweat

the pool and jacuzzi was really good too

also a late check out because i had a late flight and was accommodated at no extra cost

the breakfast was fantastic

everything went well. we enjoyed the room, breakfast, and location.

breakfast was excellent and the serving area was very well taken care of

finally, the fact that there was a gym and a washer/dryer available was a plus

great location. plenty of convenient places to eat and shop for incidentals! great breakfast!

also loved the pool

had short stay, overall nice , there is a fridge and microwave, which is nice when you are with kids

24 hrs room service

room service

, phone wasn't working correctly and did not like the idea that i had to join club to use free wifi

expensive laundry facilities

indoor pool was a plus in our stay

i loved that there was a little kitchenette in our room

the room was modern and a great little kitchenette and bedroom area

was a full kitchen in the room, bathroom was nice and spacious, beds comfortable

request an interior-facing room

was a mix up with our room service order but they did not charge us

and the restaurant didn't seem to be opened if we had wanted to grab breakfast

there was no housekeeping or room service

room service was excellent, very quick! property was beautiful and clean!

have reservation with breakfast included, but it was not as we expected

it didn't look like it would be that room was comfortable period the only thing missing was the breakfast

loved it all! could add some boiled eggs to breakfast for paleo/low carb eaters and cheese!

i loved the breakfast it was awesome an they kept everything clean

didn't have breakfast