the whirl pool tub was dirty but over all experience was amazing

the spa tub❤️❤️ but really everything

spa tub was filthy had to clean it myself

i had booked the king room with whirlpool so that i could do a spa day for my daughter on her birthday

was not clean, paint was chipping, spa didn’t work, no turn down service, frig was froze up, and i have stayed in better motels then

early check in when you reserve your room

the hot tub and pool was closed.

the food was very good. good selection for breakfast.

that way i know what i am going to get in a room, breakfast

have liked to see bacon as well as an egg option that wasn’t an omelet for the little ones at breakfast

breakfast was well maintained, the area clean and the food hot

also, breakfast was amazing

full size fridge and microwave, best hotel breakfast i've seen

very spacious and breakfast was good

the breakfast was ver good

just that we were disappointed by the pools closing

the breakfast in the morning had a nice variety

the staff was helpful and the breakfast provided by the hotel was great

hash browns at. breakfast would be good.

i didn't like the weather of the stay bc the pool would of been great...lol

were happy with the breakfast that was included

rooms, indoor pool, nice vibe inside the whole hotel, quiet and calm,pretty

asked and paid for a late check out

super clean! had mini fridge and microwave. breakfast was good with plenty of options

the towels were a little hard in the gym. i didn't have an ironing board in the room.

room was super clean the breakfast was good it was a perfect location 10 out of 10

these amenities free breakfast included in the stay and the only thing free that we got was the parking

only thing i liked was the location and plenty of parking spaces

the pool wasn t great. a hot tub would be amazing!

they pretty much ran out of breakfast before the time it said but that was not a big deal

breakfast left a lot to be desired

free breakfast helpful friendly staff

some of the staff was sleeping on the job and didn't respond when we went to pick up breakfast.

swimming pool was nice

i liked the exercise room, pool, and breakfast.

nice and clean rooms...new tv and new bathroom. great breakfast area.

the pool

booked this location because it had a jacuzzi and the indoor pool, but it was cold, and dirty

friendly staff and clean facility. pool area was clean and safe.

the ladies that cooked the buffet breakfast were so very helpful and very sweet

extra towels, pool towels, or serving utensils

green pool. first room was dirty, diaper on floor, beds stripped, bathroom unclean

it’s been used or touch they want change anything by the exit a dude was there ejaculating, the pool never

the breakfast and staff was very sweet

breakfast was great

the pool wasn't available

breakfast was good. beds comfortable, rooms are big

was downgraded from a suite with a kitchen to a double queen room

the breakfast was excellent! the room was very clean and the staff was very nice.

i liked the fact that it had a full kitchen and full sized appliances.

bed abd the kids loved the pool. i also loved the room had a curtain to separate the room

an the bed was very nice they had a indoor pool an hot tub very relaxing

the kitchenette with close to a standard fridge made it have the comforts of home

in room kitchen

the breakfast was excellent. the room was huge and had a nice kitchenette

absolutely wonderful, clean, great customer service, amazing breakfast!

the size of the room,being picked as a vip,breakfast

the bathroom sink water flow was slow. the pool was not warm enough.

sliding door was open to the outside by the pool/whirlpool area.

breakfast was great. staff was great

loved everything, the gym the pool, the staff the breakfast, just the whole environment up until the last day… there was a

loved everything, the gym the pool, the staff the breakfast, just the whole environment up until the last day… there

absolutely peaceful, staff was friendly and helpful, enjoyed the full kitchen i didn't have to order out

the beds were comfy. breakfast was good.

breakfast was great

location for the dallas area right off the highway, gym was great, staff was amazing helping with any question i had and accommodating during my stay

the breakfast was delicious

eggs and coffee at breakfast left a lot to be desired

i liked most about the property is the cleanliness and the continental breakfast provided was great

location was good and breakfast was good. staff very friendly

the breakfast was very nice

friendly staff, good breakfast and cleanliness of the room.

breakfast was not ready @ 6:30 when i check out.

top it off, my kids wanted the pool and that was closed

the breakfast was very good. the location i really did like the location.

there was a football team staying there also and the kids was running up and down the halls knocking on doors and running

the stay was great except for the noisy kids in next room. i literally wanted to leave.

breakfast was really good and we really loved sylvia, she was very friendly!

no taco bell for breakfast ?

not clean ,was not up to date did not honor my late check out even after i showed them the approved email from the booking

breakfast and coffee ,coffee was cold and there wasn't any kind of breakfast not compared to the

ok for the price, location, breakfast ud83dudc4d

cleanliness, breakfast, and staff were amazing! they allowed my dog at a fee, but worth it.

the staff was amazing , the kids loved the heated pool

it was really clean. the front desk staff was helpful. and the breakfast was good.

surrounding area overgrown lots . the hours of operation on the bar is “ it depends”

the bar closing too early

only disappointment was that my daughter and i were looking forward to spending time at the pool

loved that they had the pool and gym open

and no pool or gym access without rsvp due to covid

had the pool to ourselves because of the safety measures put in place by the hotel

need more plants and cover by the pool area to give it a more resort feel.

i just wish the kids would have been placed on a lower level

does not have kitchen so you really depend on the few restaurants around

i turned on the shower n the middle of the floor and ultimately i seen a bug crawl behind the kitchen cabinets

what was advertised was not what i got, no kitchenette, just a microwave and mini refrigerator.

the size of the room was nice. i liked that it had a kitchenette.

breakfast was second to none, and the bed was great or sleeping

the breakfast was fantastic

great location. plenty of convenient places to eat and shop for incidentals! great breakfast!

very clean , great friendly staff , well light parking lot. close to stadiums. free breakfast

finally, the fact that there was a gym and a washer/dryer available was a plus

everything was clean. the free breakfast was good.

the indoor pool, the staff was excellent and most of all very clean

was great first thing in the morning when breakfast is ready it was great staff and all the employees were very

hot breakfast in the morning, plenty of coffee

laundry facilities were not working my entire week stay

breakfast, and very servicemided personel the pool was also ok and that we could use the laundry room

the property has superb breakfast and all the facilities, including gym and pool

amazing breakfast, beautiful room/hotel, very comfortable bed

the pool was a little small and the hours weren't 24 hours like others

the pool

pool is a little small, and my only main tv didnt work bur secondary one did but they offered to

breakfast was great and the staff were professional

swimming pool was very small.

gym is nice

the pool and outdoor space was the best

for evening reception and breakfast is absolutely horrible

hotel with a big breakfast with many kinds of fresh fruit, biscuits and gravy, eggs, and more

newness, large suites with kitchenettes fresh fruit and large breakfast selections free laundry

i loved the safety of the laundry room

very clean friendly staff very good breakfast

the pool on site was nice

the pool and love the room

hit the pool until they were finished

the pool was nice too

hopefully next time i’ll be able to get in the pool

very clean, comfortable beds, large rooms, excellent breakfast with many choices

the only reason i keep making a reservation with you all have full size kitchen.

includes all you need to cook and eat inside like a large kitchen with large fridge, microwave, dishwasher and stove top upon request

breakfast was over at 9a

they have a very nice kitchen with a full size refrigerator, dish washer, and even utensils, plates and cups

the pool was the highlight of our trip 10/10

outdoor patio was decorated nicely, i just wish it had umbrellas for shade during the day and the pool setup and ambiance was also decorated very nicely, i just wish it closed a little later to

pool not open

super fast wifi 150mbps

the pool and gym were amazing.

because we were gone for the entire trip but we couldn t sleep because it sound like some kids were stomping all night long running and playing

the pool area is great! it was really too cold to swim, but the kids loved the hot tub.

key doesn t work for fitness center

not having the room service daily.

parking spots were adequate and about a half hour from lov airport

the pool was still under construction. i'm sure it's open now.

the breakfast was the only thing that needs some attention but over all 10 out of 10

the kitchen area blew me away imagine sitting at the dining table for a meal or snack, using the stove

love the elegance of the place love that they had a bar and restaurant inside hotel i love the kitchen and they even had small utensils and plates and cups if needed in the hotel room

the staff, the room, the breakfast, the pool and lounge area all excellent ❤️ come to town for 'bucket list' trip to see def leppard

pool was outside and closed.

very small pool for such a big hotel

the pool was also very clean

the pool and the room

morning pool opening should be earlier to please early risers

there is no breakfast, but the rooms have a kitchen and supermarkets are a 3 min drive.

i booked the room, the picture of the kitchen wasn't like what was in our room

in addition, management worked with me for early check in

breakfast was very good, and kept supplied

the beds were comfortable and breakfast was great

could have used hash brown , biscuit and gravy for breakfast

cleanliness and breakfast

i was looking for biscuits and gray but there weren’t any for breakfast

the pool was small, not enough light

the pool wasn’t clean. lots of debris and even a pool chair was in the pool.

we saw a person smoking something other cigarettes at the pool

the breakfast is not great.

the swimming pool is clean and is open til 11 pm. :)

parking was a bit of a hassle with three kids in tow

too many adults in the pool drinking so kids had a hard time

gym was a little dated in comparison to the atlanta property

need to let you know at check in when is the last taken for food for room service

hotel did a good job managing the rowdy college kids staying there for the red river showdown

love the shuttle service

loved the design work, the shuttle service, the rooftop pool.

amenities included gym access (it s across the street), pool, refrigerator in room, and the most friendliest of (-)the daily fee. but, i understand its use towards the gym, water bottles x2, etc. (-) had to sit on side of pool or on gym floor (+)extra nice gym (+)stylish hotel with spacious rooms. i loved the rooftop pool. the gym next doors was great. (+) the gym across the street that was included was a great bonus (+)very nice hotel, loved the rooftop pool and also great you could use the gym across the street (-)advertised having a gym and it is not on site (-) also, they would have more guests if they added a gym (-)gym was in another building 3 min away (+) the gym is big but too much broken equipment

i didn't like that they didn't have room service

roof top bar could be heard late at night in the room

it was great and clean breakfast bar and very friendly staff

comfy room, clean and adequate gym

there's a gym & a washer/dryer room (take your own detergent)

good choice at breakfast and area kept spotless by the lady in charge of that area

the bar is under renovations and that wasn't mentioned

the staff was so friendly and welcoming, the room was nice, and the rooftop bar was very cool

rooftop bar and party for nye

loved the bar on the 12th floor

the rooftop bar and the beyond comfortable bed!! this is a hotel worth staying in if visiting.

especially the bar tenders from 6pm-12am, they make perfect drinks, they have great service

love the service very fast and everyone greed us with a smile and very helpful to me and my kids

room service was great and had so much night activity around

love the room service

the security is just rude. and the pool hours need to to be extended.

the pool and hot tub area are beautiful

clean location breakfast quality

at night when i wanted a dip after long hot day there were like 20 huge kids in pool being to loud and over doing it

when i call for towels, they couldn’t bring them to me and i have two kids

the property was clean and had a good breakfast

smell of room. dont know if its the laundry detergent of bed sheets or what. but has weird smell

enjoyed the convenience of being able to order from the on-site restaurants for room service

about this hotel is great i love the location i love that there's a bar i love that there's food on site i love this as a little place to go buy snacks

bonus there is room service for late night munchies

position, staff , gym

staff was great location and i love all the decorations great for pictures the pool party was so much fun

the 1st level bar/ loung and pool table are great

liked the fitness center, very clean

and helpful nice large room with modern feel on the top floor with great views over dallas bar and light food available in the hotel great location, by the exhibition center and downtown

and this is the last thing you want after 6 hours drive with two kids

the pool table was broken

we were on a floor full of ou college kids

the location and rooftop pool.

the pool. very nice yo be out at the pool to relax.

mask worn partying all night 24 hours drunk kids in the hallway passed out

locked out of laundry and soap machine took money and didn t work

food we ordered from room service was not good

buffet was a bit expensive for what eas offered especially for younger kids

we were told no room service from the grill & vine restaurant

i have kids and i wished the pool was warmer during cold season.

didn t like all of the hidden room service fees

i tried every elliptical and treadmill in the small gym

kitchen area large fridge, walk in shower, good air con, location to historic attractions, location

breakfast eggs were limited in choice. sweet buns /croissants were limited.

understand with covid things have changed so you had to sign up to use the gym, pool, theatre, etc

gym. waffles

were some renovations going on during our stay, and the breakfast set-up was dysfunctional, there wasn't any place to sit, and we were right on top of

location superb, great breakfast, efficient wifi and large rooms, what’s not to love

full kitchen

the breakfast was good very busy with lines

we arrived november 9th and the gym and restaurant were closed and the lobby wasn’t done

no access to bar, room service or restaurants

pool was wonderful

the gym was updated & clean

james in the lobby bar was excellent!

00 to go to the gym, no hot water, so we went to the gym without shower

great breakfast, comfy beds, and well maintained!

how clean the room was, great view, nice staff, loved the gym space

wish the 24 hours market was stocked and pool was not operational

i love refrigerator and kitchen

pool was clean

wifi access

the cleaning room service nor breakfast it's not included in the price

wifi was not working.

wifi was reliable

we had a great stay kids always point it out when we visit dallas at&t center it was right there

i did not eat breakfast, but staff was friendly and helpful, and the valet workers were awesome!

going on that was a little noisy, but i understand that they are building a better bar and breakfast area

pool atmosphere was awesome

location walking distance to everything comfortable beds, super clean wood floor, nice pool, and bbqs friendly staff, good

although we didn't use the gym, it was well-stocked and one of the largest for their hotel category

they had no carts for our personal items. we had to use a laundry hamper.

room was clean and the pool area was clean and open

nice hotel, breakfast was decent, rooms clean, bed very comfortable

great staff, pool, and workout facility

that the pool is outside

hotel's pool was closed, so unless we booked an appointment with the spa we would not be able to use the spa's pool either

staff was very friendly, room was very clean and spacious. great location and spa was wonderful

customer service was exceptional. the spa was so amazing

i scheduled a spa treatment the day i

that the speakeasy bar isn’t open at all times.

the room had a small kitchen plus there was a very nice free breakfast available

the breakfast area was large and had alot of food opitions

i enjoyed the feeling of home as well as the kitchen and spacious living space

breakfast was served daily

customer service was great!!!! breakfast area was large enough to accommodate our large family.

the pool was great as well

the fact the pool wasn’t open.

we drank at the bar and the bartender was so friendly and helpful

breakfast did not come with the cost of the room and the pool was ice cold so it was very

pool area was a vibe

following services were discontinued room service, breakfast, gym and pool

pool area the windows was drity and mood was around it it need to be cleaned more around the

enjoyed being able to see the giant eye, and down to the pool from our room.

room was spacious, microwave and onsite self-laundry a plus

go down to 5th floor, walk all the way to the gym and refill your water bottle if you have fun

the waterproof rooftop pool and bar was a vibe every night with dj

the rooftop infinity pool is everything

ivan was so personable and kind as he took me and my fiancé to the pool

room service wasn’t the best and the food i didn’t like. the wet bar fridge didn’t work.

the bar at the pool didn't allow charging to the room so i had to walk wet all the way back in and up

location. wife lived the spa and the staff. front desk staff was phenomenal.

the spa and hotel bar were very nice and we had good service

great location! walk to american airlines center. bar staff and valet were very friendly!

like that the pool closed so early was not able to enjoy with it closing at 6pm an $39 for parking a lil high

of room service, phone in room didn t work, light burnt out over sink in room, and mattress was not

additionally, the view from the balcony at night was wonderful and the pool was excellent and very clean

ordered room service and it was there within 20 minutes and great food

sunday breakfast was great!

was adjoined to another and we could here the kids next door the whole time

room service was limited during cover.

friendly staff, nice restaurant and bar as well as close to several other restaurants

property has big rooms. on site restaurant was good for room service. bedding was decent.

everything bar was nice

room service, restaurant kitchen in lobby was slow

also there s a qr code in the room that claims there s in-room dining/room service from the restaurant downstairs, but that s not true - scanning the code just brings

was disappointing to not have the restaurant and bar open on a saturday night

understaffed- check in took about 45 minutes and front desk guy said he was short staffed, no room service because everyone called in sick but 1 lady

the room and gym

the bar wasn t open at checking in

drinks at the bar were over priced.

just wish the pool and breakfast had later hours but that is true about all hotels.

the pool was accessible by non guests. had to complain to the manager.

the pool didn't look to clean and look like some people of the streets got in and went swimming.

price,customer service, location,breakfast, the best staff

breakfast, but understand it due to covid

t like anyone ever does ) my kids loved the view from the window

the pool was great also

friendly and courteous staff. bar and pool area very nice and inviting

taking over all of the lobby & bar area

eakfast, parking, wifi, etc

have reservation with breakfast included, but it was not as we expected

i loved the breakfast it was awesome an they kept everything clean

loved it all! could add some boiled eggs to breakfast for paleo/low carb eaters and cheese!

there is only cold breakfast items. maybe an upgrade would be appreciated.

all but they say they provide breakfast but they don't it's also to expensive during

the gym was well equipped

food was incredible and the setting for vincents bar was beautiful

the restaurant, montage was excellent and the bar was great

screaming kids at pool & parents didn’t care, even after being told it was disruptive.

one king bed and a sofa bed when i asked for sheets blankets and pillows the property had none my kids had to sleep with one sheet no pillows it was a horrible

great gym - terrific staff

the mini fridge did not work , the breakfast i ordered for room service was not good and was charged extra to bring it up to my

all the staff were great & our waiter jorge at draft sports bar was