nice staff, lovely pool and restaurant

in one semi-open one, not sure about the other ones) - its own cave that you can visit with a (spanish) guide - a mirador just like in the pictures (only open in the morning and evening, but i'm (-) the spa prices are very high even compared to 5 star around the world standards (+) we loved the spa overlooking one of their cenotes, and the food and service as well

pool area is so relaxing and beautiful, big enough for several groups and we enjoyed food and drink

nice pool

marvelous swimming-pool

from the moment sr jesus met us with umbrellas in the rain until a delicious, unique breakfast on the back patio the next morning we felt like royalty

lovely pool and grounds

the interior and all of its details, clean rooms, perfect outdoors and pool

staff attention, breakfast quality, qty and variety

we also enjoyed our dinner and breakfast there - many tasty traditional dishes, perfectly cooked

old hacienda has been carefully modernised with attractive modern touches, including a stunning pool

the rooms were comfortable, the pool was lovely and the setting was beautiful

the pool

there for 2-3 days and used it as a base to visit izamal and the beautiful cenote's so we had the pool and the whole place to ourselves and the staff made us feel so welcome during the quite times

such a nice place, beautiful gardens, nice pool and the new manager was great, very accommodating

our suite was nicely decorated , offering majestic pool view and had everything we needed and more

i loved the feeling of the place,beautiful pool and garden, classy bathroom

the swimming pool was surrounding by plants and trees

beatiful, clean room, great pool, great localisation (what a view

try the breakfast!

the pool area is cozy and well taken care of, the bar wasn't working probably due to the low season but i imagine in the high season having the pool

i wish the bar had been open in the afternoon and evening

loved the hidden garden and pool behind the hotel walking distance to almost everything staff were so friendly and

the pool was clean and refreshing

the place is pretty, comfy and well located, friendly staff and the pool is big.

swimming pool is glorious, the hotel is super cute and the garden area very nice

the pool, the hacienda style buildong and the surroundings

nice surrounding, spacious garden and swimming pool

breakfast was great, setting was wonderful

breakfast to order from the cook

the breakfast is delicious

we particularly enjoyed the pools (both the swimming pool and the pool table) and the calm environment far from the hustle and

fantastic breakfast included

the breakfast they give you is miserable and when they hand you the menu is ridicules expensive ,

the pool is dirty and it's facilities are run down

is a noisy kitchen extractor fan above the old house affecting the breakast terrace and (smaller) pool area

we used the laundry service and that was excellent too

pool areas were not well maintained, the cenote and pools were not clean, the beds around the main

pool and parking always clean and well illuminated

pool and parking always clean and well illuminated

no wifi in the room

location, parking and swimming pool.

slow wifi

massages on the pool were never on schudule

the balcony view of the pool/courtyard was nice. beer vending machine!

has an attractive breakfast room and several public sitting areas as well as a beautiful pool

the bar drinks were not good at all, breakfast very basic

swimming pool is big, with relaxing area -the laundry (100$ for 5kg) -private parking -the hotel generally has character, yes, a little old

it would be nice if espresso were available on the menu or at breakfast.

snack bar by the pool doesn t have the best options, except for the guacamole that was delicious

the doors of the room are very bad isolated so you can hear kids screaming from the nearby school all morning

nice stay, awesome madras, great stuff, good breakfast, lots of parking space

the kids enjoyed the pool and the adults enjoyed the lounging area

located, the atmosphere around the pool area was phenomenal for a couple in love

the hotel has a decent swimming pool.

the location was central, they have swimming pool and the staff are friendly and helpful.

pool is open 10am - 10pm

liked that a pool was available especially for the children.

woke up many nights to watch the stars by the pool

pool area is a haven somewhere to escape at the end of a busy day in beautiful merida with a

we had an early bus to catch at 7am and they prepared a breakfast to go for us without us asking, and before the official opening time of breakfast

breakfast was also fantastic and staff was very attentive and nice to us

the walls are a bit thin. you can hear people outside the pool area

we were also able to enjoy the pool and facilities at piedra de agua which was a very beautiful hotel

breakfast was great

great staff. good breakfast. excellent location.

it doesn’t has pool

the only reason i gave it a 9 was because i wish it had a swimming pool to cool off.

fitness super

great jazz bar serving food called bird across the road and it’s a nice short stroll to the

old colonial style building, with two lovely tree-filled patios and a pool

no mini bar no coffee maker no tub

facilities, swimming pool, balconies, strong shower, lovely bed, friendly staff, quiet and overall value for money

the bar inside the is good, but very expensive

great location, friendly staff, nice pool.

staff assisted with taking laundry to outside laundry service, & picked it up for us

it was also right next to the laundry facilities

great location, charming hotel, lovely bar / restaurant area and kind staff

isn't special - and while the hotel staff is particularly nice and friendly, the bar staff doesn't really stand out

we had access to a pool at a nearby hostel which was great

they use a local laundry service that returns your clothes same day at a great price

is great for people looking for a nice place to rest but so much to hang out since there is no pool or bar

hard to find parking and they do not have a swimming pool

pool with another property and it was a 5 minute walk but the hotel is small so there’s no room

were absolutely beautiful, room was a credibly clean and comfortable, and breakfast was delicious

you going through the day, until you get back to have there 2 for 1 cocktail offer in the jaguar bar after a long hot day on the tourist trail

the restaurant in the hotel serves excellent food in the courtyard, the bar and a patio area right outside the main entrance

we were offered a free late check out, as we checked in very late on the first day of arrival

we loved the pool, the cocktails and the breakfast

and staff were exceptional, as well as the backyard pool and restaurant area for breakfast, evenings drinks and working

we loved being in busy centro; nice breakfast

windowless rooms - no room service and very little service as so few staff in general

equently walked up/down 50 steps

breakfast was great

the staff were extremely nice and friendly, could converse in english and the hotel had a nice laundry

we even got our laundry done which was a treat

perfect set up. pool, rooms and breakfast area

beautiful hotel. stunning pool.

chairs would be nice by the pool and if they brought refreshments

we loved having a bit of time around the pool to read in the late afternoon

lecanda is an adults-only oasis in the center of merida

interrupted zoom calls possible), very nice and helpful staff

super comfy beds, as well as pool and gym (in case needed) great deal (*)had lookdown in merida when we were there, beside this all went ok, rooms ar quit small and the gymn was closed, good free coffee and best situated in the center of merida (+)perfect location, incredibly helpful staff. decent sized room and a gym! (+) gym room for exercise aficionados (-)have selected this hotel because there was a pool and a gym but unfortunatly there's no dumbells or any weights to workout (-)1 coffee pak a day then they run out, no lounge chairs by pool (web pic is innacurate) gym equipment rusty needs oil, no weights or bench, room fixtures need repair/ (-) there is a gym but it only consists of a few machines (-)staff are very load in the morning , the gym is basically all broken (+)had everything we needed, great gym equipment for my son and a lovely pool and little garden for me (-) gym is non existent, the room is filled with tables and chairs with one token machine trapped in

ckily i took those days off from work otherwise i would have been mad about the

bad wifi signal, but in the looby is excelent

the parking was safe

if i had to mention something it was the pool service could have been quicker

all, the main reason i reserved the master suite is because of the large bath tub and the plunge pool

sure to get the almond croissant), at night we had some cocktails at the bar which were also very very good

will try those next time we come back)

our room was upstairs so we had a jacuzzi, i understand other rooms have a private pool

the whole breakfast was great

new hotel with clean rooms, big breakfast buffet and very helpful and friendly staff

super safe and clean and breakfast all six mornings was varied and exceptional

best part of our stay was the service of the young man in the breakfast area

beds and linens; cleaning staff; amenities; pool area; and amazing location

the pool

the gardens and pool were lovely and

every penny of 49 australian bucks ($us35); a proper hotel with a great back garden and swimming pool which is a nice respite from the city; super nice rooms - big with desk, a place to put

garden with the swimming pool is incredibly charming

went out while i was there but i used the outside stairs at pool end; out of their control i’d

limited breakfast options if this is included in your price, unless you want to pay more

breakfast, it is not enough, so you have to order additional items.

the hotel offered a good breakfast with a few pages menu, however, although we had the breakfast included in our booking, we

the pre purchased breakfast did not include the whole menu.

they made us a fruit breakfast to take out at 5

good little breakfast, modern, and the staff was great

handicap room was perfect, breakfast great, clean, good location and staff was the best!

loved having access to the shuttle and the driver from 3pm was totally awesome

tasty breakfast, kind staff, clean room

the breakfast was well suitable and the location was very much ideal for my purpose.

location helpful staffs strong, fast, and stable wifi nice internal common seating

wifi was not stable at all

family and i stayed for a month and did not have really any bad experience to speak of other than wifi issues which would drop signal every once in a while

no wifi in room

wifi worked really well and air conditioning was great