the customer service was excellent as we arrived after the hotel's restaurent and bar had closed (and with an infant in tow) and they created us a creative spread that allowed us to (+) you can walk everywhere - shops, a couple of bars, restaurants - and hillsborough has a genuinely warm small-town vibe (+) nice bar an restaurant

more fruit at breakfast would be nice

very clean and a very good selection at the breakfast area too

it was clean and had a good breakfast also the staff was amazing

nice and helpful staff, great breakfast, quiet

room was a bit cramped pool closed -no house keeping

the pool area hotel is quiet at night

breakfast that was offered was wonderful

and breakfast is served each morning

the king suite with spa tub is close and priced well so that i can treat myself 1-2x/month

no inside pool

being able to use the pool since check in at 3 pm

late check out was great

never stayed there was told the pool was up an running even was told the times of operation because i did travel with children an

breakfast was very good & most of all the lady that cooked the meal was very friendly & the food

breakfast was great and the hostess was very helpful and friendly

wish they had an indoor pool.

had a free shuttle to duke university which was very convenient, and they were very nice to check me in early

the elevator is quite a distance from any parking areas (front, pool side or back)

dining facility, room, clean pool was warm, just shy of bath water, so we enjoyed hours during our stay

web check-in, digital key, gym with modern machines, parking.

the breakfast was very good

not much breakfast, but i was late, so that is partly on me

quiet, continental breakfast, next to restaurant

breakfast not severed until 7am.

my wife wife was very pleased with the room and the breakfast

were board games available and the the pool kept our children busy

the pool was small but nice and even had pool toys which is super rare for hotel pools

the water bottles provided ,refill fountain , cookies ,breakfast , pool ,fridge size ( especially the freezer ) ,breakfast ,staff ,parking

also had a full kitchenette with dishes etc and a nice bathroom - water pressure was on the high end

room very comfortable with lots of storage and kitchen equipment

both the room and breakfast were excellent

the whole hotel is very neat and clean with an excellent gym

it was clean and updated. people were nice, gym was good. room was perfect. parking was good.

breakfast included was very good snd a great value

the heated swimming pool is very nice. it would be great if there is a spa pool as well.

pool wasn’t open. could use more blankets.

quiet, dog friendly, very nice staff has a outdoor pool ,fire pit, laundry facility on site has an awesome italian restaurant across the parking

no inside pool

no shuttle service on weekends.

bar poorly run, did not open when they were suppose in the morning and were not prepared to open

the automatic doors that are in the majority of hotels now (i travel by myself with my two small kids

i have 2 kids and we felt completely safe here

the gym and the breakfast

a bit noisy next room. no breakfast to go bags like other hotels.

very clean. great breakfast. comfortable mattress. friendly staff.

room was clean and well appointed. bed very comfortable. breakfast was great.

pool and spa area was very unkept

was green and spa not working floors are super creaky and pop when walked on, can hear people walking above (pop

breakfast was good for the price i paid for staying there

staff was horrible and rude, breakfast served was disgusting and we paid for a room with a spa in the room, nothing

the room and gym were very clean and the gym was spacious and had all the equipment needed for a good workout

tapas at bar were very good

hotel is well maintained and breakfast was decent

breakfast was very good and staff very friendly

accommodating for us since we were moving from another hotel that had cold showers and he got us early check in

customers service was excellent/room service excellent breakfast

the pool was green enough to hide dead bodies in it

only thing that is difficult about our stays is the parking and that is a small issue given the other positives

plenty of parking on site

shuttle service was not explained and available at times that i needed.

didn't eat breakfast. found parking space easily. van shuttle was great. thank you, john!

also offered a convenient shuttle to take us back and forth

breakfast was delicious and like staff

courteous staff. comfy bed. great breakfast buffet.

good gym with early access

hotel was great overall. gym was better than most.

the hotel itself was beautiful, i loved your gym

the bar area could be a little bigger.

the gym was extremely clean as well

good wifi

pool and fitness room were top notch

the bar serves up excellent potions at a fair price

t not breakfast)

no shuttle to the airport

t not breakfast)

especially head waitress and shuttle driver, went out of their way to help me

the shuttle bus was excellent and extremely helpful

team could not get into fitness centre as could not find key t

she set up the kitchen area in the mornings

i asked to be close to the fitness center and they upgraded my room and allowed me to workout off hours because i am training

loved the staff in the kitchen area

the breakfast was very good and much to choose from

the kitchen was well equipped

nice kitchen area with a full sized refrigerator

kitchen made it easy to have a quick breakfast and evening snacks if i had known there was free

well maintained interior, good functioning appliances, and above average breakfast

loved the room. lots of space. kids really loved the breakfast. it was nice and quiet.

beds are comfortable, rooms are clean, breakfast was good.

ask 3 times for room service

breakfast was simple, with eggs, but no fruit. the gym was good but small.

house keeping not upto the mark also no room service

great value. complimentary breakfast is convenient.

shuttle

it would be great if there is different routes of shuttle.

clean room, quiet environment, shuttle service, gym & great breakfast ud83dude02

the bed was very comfortable. the breakfast was good.

breakfast was great, pool was nice!

bedroom separated from living area and loved full kitchen, and delicious breakfast

our room was quiet and had enough of a kitchen that we could easily prepare breakfast

the beds were comfortable and the breakfast had a good variety

and breakfast was awesome

the suite was very roomy and the kitchen was well-equipped

arranged for early check in so i could shower as i ve barley left my son at the hospital

had to wait in lobby with 3 kids

clean, comfortable decent breakfast free parking, good choice in cable tv, excellent wifi and a 24 hour fitness center

the only concern i have is parking

i wish the pool and hot tub were working at the time but it's ok. no biggie.

the ammentities were the best i have ever encountered. free guest laundry and more!

it was so nice to be able to relax in the living area and also have the convenience of a kitchen

very polite and helpful staff. breakfast was very good the next morning!

free guest laundry facilities and daily breakfast was the cherry on top

the pool doesn’t seem to be cleaned often.

room service.

great gym!

the gym is great.

the service at the restaurant and bar were horrible

no 24 hour room service

breakfast food was worth the price

laundry!

had to miss out on a good breakfast and the pool

comfortable, modern, clean, spacious with a clean kitchen area

i especially loved the shuttle service

the lobby bar was closed

additionally, we ordered room service for breakfast and were surprised that it arrived in a paper bag with plastic utensils

great food, we enjoyed b-fast appetizers and room service dinner

related - the bar was open, but the bartender didn't do a great job wearing a mask - sometimes it was on,

there was no safe in the room, the hotel gym was a joke, no room service, a hotel restaurant that served, limited breakfast, nowhere on the hotel premises to

no free continental breakfast included

bar scene was brilliant, with the pool lit up

shrimp and grits for breakfast, yum!!! comfy bed, clean room. staff very nice.

dog-friendly, incredibly comfortable room, well-supplied gym facility, friendly staff, morning coffee

the breakfast sandwich surprisingly good for a premade item

rooftop bar with sunset

rooftop bar was nice even on a windy day. fresh ground coffee. staff was friendly and helpful

incredibly comfortable vibe, and the rooftop bar and restaurant is a big bounis

i had grouper for dinner by room service and it was absolutely excellent

room service food not great

spa not completely open

very comfortable. helpful staff. great bar and restaurant. a really excellent hotel.

breakfast was delicious. atmosphere/decor fascinating. staff was friendly and efficient.

swimming pool was small and not very sunny

only bummer was the hotel has shut down the pool, gym and room service due to covid-19

excellent location, artistic decor, great staff. fun bar in the hotel.

only bummer was the hotel has shut down the pool, gym and room service due to covid-19

it wasn't necessarily bad but an indoor pool would have made it even better.

staff on the front desk and bar were very friendly and helpful

also no mini bar or room service for in-room dining

very friendly staff, nice gym

also the gym was good, with modern fitness-equipment, towels and water to freshen up

room was really nice! the hotel staff was very kind to accommodate a late check out for me.

everything and the breakfast is awesome

the pool was great

the breakfast in the morning was excellent and the customer service is good

we were hoping the pool would be open but we were too early in the season.

breakfast wasn't bad due to all the options

very accommodating and excellent deluxe continental breakfast

breakfast was extremely convenient

i didn't try the breakfast as we were there for a wedding and it was very busy

pool was clean and relaxing

great breakfast and location

the manager and kitchen staff arranged a birthday cake for my husband

no cleaning supplies in the gym to allow one to exercise safely

the gym facilities were nice

the beds were wonderfully comfortable and the pool was clean

gym is excellent.

gym facilities would be nice.

liked the michael jordan decoration, the basketball court and the gym

location, ev charging, bar/lounge

the bar was fantastic and they serve coffee in the morning, i cannot recommend this any higher

the gym does not have water to drink nor towels

there's no pool to cool off in or anything fun at the hotel for kids

breakfast was nice

my son and i also enjoyed our breakfast

my kids were so disappointed because they love hotel breakfasts and the waffles

breakfast bar was so good

the room next to the gym is loud from people banging weights (7am, 1am).

free shuttle service historical pictures on the walls / decorations for the upcoming christmas holidays

great place right on campus. the bar is great.

everything was great except for having the room next to gym (loud).

the fire pit area off of the bar was amazing on a cold december night

nice gym

bed like a cloud. grab bar in shower. everything provided for in that department.

thought there was bar and restaurant in house, but it wasn’t staffed.

no pet fee

the bar is so nice and the bartender was terrific

property is quiet and has all the amenities you could ask for including a nice pool area, washer and dryers, free snacks on each floor and friendly staff

gym and swimming pool

was lovely, ice cream was a super neat treat, pool was great, exercise room wonderful, room was perfect

location was perfect for our needs. good pantry items and buffet breakfast.

we also ate in the bar lounge the night before

i was disappointed the pool was closed, but i understand.

it was a bit loud up until 10:30, but i think it was from kids playing in the pool

the gym didn’t have a lot of equipment and the pool was very small

was perfect for a little getaway, with beautiful and clean rooms, late check-out time, and a nice pool/hot tub combo

due to the cornavirus the pool was closed, but this was understandable.

breakfast was great and location was great, the gym was great was able to do my daily workout!!

very clean, great breakfast. cool looking pool…

ready to see the pool open as they are in other states

it has a decent gym

breakfast was great and location was great, the gym was great was able to do my daily workout!!

breakfast location was fine but small... food was not the greatest.... beds were great.....

breakfast better than most space was clean

liked i/rfridge and microwave convenient access to amenities and nice complementary breakfast

looks like new, clean. allowed late check out !! hot breakfast

grab and go breakfast was the best

i chose this hotel because of the ev charging m

breakfast was good. shower was great.

i expected the pool to be open and was a little disappointed by that

staff was very friendly, close to unc chapel hill, bar in hotel!

he was very polite an kind,the young man that ran the bar area was nice as well

great location friendly and supportive staff room very clean fantastic breakfast

breakfast is good and there s no issue finding parking at night

breakfast was really good

breakfast bar was lukewarm at best

the lobby was beautiful. plenty of parking

had requested an early check in but had to wait till 3:00 because the room was not ready

one more thing, the landscaping behind, and alongside the hotel, and the pool, all made for a restful and enjoyable stay

location, cleanliness, and breakfast

free continental breakfast

nice size gym as well

the shower bar needed to be fixed. the curtain would not stay closed.

the pool area is spacious, a great place to hang out and have family time

in the sink, the shower went from icy cold to scalding hot without adjusting anything and the wifi constantly cut

love the ambiance of the courtyard and pool

had an amazing free breakfast & excellent fitness center

the pool.

was a little disappointed with the breakfast amenities

i booked the hotel i planned on spending my last day at the pool as my flight was not until 8pm

was clean, gym was wonderful, location to elon was wonderful

limited breakfast due to covid

free parking is the main reason for the booking here - i didn't want valet parking in the center of

was a missing curtain so it was impossible to keep the light from the parking lot

lots of over the road trucks in the parking lot, so finding a spot was tricky

be happy when they have hot breakfast again.

lots of parking lot / street noise

offers great amenities that pretty much cover anything you would need such as a bar, snack bar, gym, laundry room, pool, and business room

bad pool area.

pool was not operational and that is the only reason we chose this location

limited parking due to commercial area around property.

pool was very small, even compared to other hilton garden inns, hampton inns, etc

plus laundry facilities

the washer and dryer area was being tiled so we were unable to do any laundry after being on the road for ten days

the breakfast was excellent also

i didn’t have breakfast just coffee

wasn't great, could have had more healthier breakfast options, only saw cheese as an option 1 out of the 5 days i stayed

need more bar options, better facilities

pool and staff

i think i had taken advantage of the bar area in the evening, that would have been fun

the pool experience was great

the bar to small

that it rained so pool had to shut down at times other then that it was great

staff was excellent, liked the free breakfast and dinner items.

near where my son and kids could stay with me

friendly staff, great dinner and drinks. pool and jacuzzi very clean.

dinner was great, especially for kids. staff was exceptional and very friendly. very clean hotel

cleanliness. kitchen staff was wonderful

i was concerned about different arrival days for a family member and had questions about the shuttle

would be great to have some utensils and a kitchen towel or paper towels in the kitchen area

nice to have a bar for the evening

pool and cleanliness

breakfast

lightbulb was out, and the breakfast wasn't up to the same standards as the rest of the hotel

breakfast

room was a little on the small side. included breakfast was not great.

didnt know they had breakfast until last day i still didnt go

all staff were friendly and attentive, breakfast was good!

great breakfast

breakfast room laundry facilities

staff, good breakfast options - ready ahead of scheduled time

the rooms were spacious and smelled nice- i was lucky enough to be beside the laundry room

had their kids and the kids ran wild, wasn't fun to wake up to the noises

pool not inspected but gym is open

pool was closed, which my kids were bummed about

the only good thing i can say about this hotel is the fact that pets are allowed

guests had smoked in my first room and in the gym.

hotel location was good, but it's not very family with kids friendly

beds are comfortable, the surroundings are beautiful, the food is great, the bar tenders are awesome, and the food is delicious

do not drink so i’m not impressed by having a bar onsite m first room had no air and they had to move me that room would ace been satisfactory

could not eat my food near the bar with my overpriced drink purchase.

the indoor pool for the kids and how clean the rooms were.

staff services, the shuttle services,and the breakfasts

in bathtub, tissues not restocked, vendor deep cleaning carpets barged into my room even when locked insisted on cleaning carpets while i was in the room, carpets

had to pay for breakfast. no free bar available

rooms needs to be updated, no room services, pool was closed.

the room was clean and room service was fast

coffee maker in the room, shuttle service to airport at 4:30am.

breakfast was not hot but lukewarm but had a good variety of egg and meat dishes.

the facilities were immaculate, the bed was comfortable and even the breakfast was delicious

the airport shuttle driver was above and beyond friendly and helpful

breakfast was delicious

not very clean - the carpets, kitchen area and air vents were dirty.

kitchen

i had to go to the kitchen and get ice, which looked unclean

the fitness room was clean and the breakfast area was clean with decent food

lol but they even offer a free airport shuttle service so you can go onto your next

outside sitting areas, pool and lounge

friendly , attentive staff & a nice gym

the room is very comfortable. the morning coffee is great. and i love the outdoor pool space.

the gym was nice.

shuttle over to the airport, was great

called the for the airport shuttle right when i got off tbr plane and they were there to pick me up in minutes

hotel lobby, room, breakfast area was very clean

everything from the property and the staff was exceptional right down to the shuttle driver

the gym was not clean and bugs on the first floor near the elevator

think that they make enough to invest more in their gym room

due to lack of people breakfast was just ok. everything was overcooked

and the man incharge of the kitchen and laundry was very helpful

the breakfast was ok.

the free breakfast was great

continental breakfast choices. have more options without carb.

pool was closed

close to the airport with shuttle service

location is amazing. breakfast for me.

no restaurant and no bar to speak off.

no hot tub or inside pool.

how friendly the employees were, how nice the pool and spa were. overall the best hotel.

the shuttle bus driver was knowledgable of the area and super careful in ensuring that i got where i

was upset because i got told breakfast ended at 10 then came to find out it ended at 9

has an airport shuttle

the location was excellent my family really enjoyed the pool