pool not open

friendly staff, wonderful breakfast, and helpful to have a laundry facility on site

the breakfast room attendants were always cheery and kind also

the breakfast is excellent and the people who make it every day deserve extra credit

the kitchen was well equipped

gym and pool facilities were quite good

the service at the restaurant and bar were horrible

gym equipment needs an update

great gym!

the gym is great.

with a grandmother, 1 year old and 4 year old kids, was provided with a crib free of charge, the pool was amazing and had some float noodles provided

the pool

were people outside in the pool/fire area at 4 am who were loud and obnoxious

i love the room accommodations with the separate bedroom and kitchen/living room area

very comfortable and spacious suites. well stocked kitchen. friendly staff. very clean.

was a little noisy at times only because of other guests at the pool which was below our window, but short lived and easily drowned out by the ac fan

either they don’t know how to properly do laundry or they are cheap to order new towels

it would be great if there is different routes of shuttle.

the pool floor was very rough and kids feet got rather cut up

the breakfast was really good!!!

and helpful staff, delicious breakfast

great hotel was nice to have a full kitchen

staff very helpful, gave me room next door--toilet paper holder broken, kitchen sink water drainage problem-otherwise fine

i just didn't like we didn't have a oven in the kitchen.

laundry room would need a bit of attention but overall experience was good too

parking and the pool could be a bit larger but it might work for them.

clean and modern. there was plenty of parking.

unattended kids in pool area...

good breakfast and coffee.

had to wait in lobby with 3 kids

property is quiet and has all the amenities you could ask for including a nice pool area, washer and dryers, free snacks on each floor and friendly staff

very helpful staff, nice location, hotel provides a shuttle to nearby places, very good breakfast

everything was great, comp ice cream and laundry were nice perks, great fitness center

no restaurant and bar did not open until 5:30 pm

great location to unc-chapel hill dean dome! shuttle was a plus!

booking didn’t disclose the pet fee associated with the hotel and maintained my room would be $135/night… i paid about $225

hotel for the price and they had a late check out (noon) which was great since we were at a wedding past midnight

staff was friendly overall. no additional pet fee.

late check out accommodations

the bar is so nice and the bartender was terrific

had no breakfast, no room service cleaning, no pool or hot tub

the hotel's room service needs to be requested at the front desk, but they didn t inform us about this at

though we did get it working to do one load of laundry - we were

breakfast was very good

didn't look all that appetizing and would have preferred some room service after hours

i liked the bar and location

room was really nice! the hotel staff was very kind to accommodate a late check out for me.

bed was super comfortable, nice lobby with bar area, lounge and outdoor lounge space.

also no mini bar or room service for in-room dining

has a lovely small bar to have a drink in the evenings, and has fantastic breakfast choices

the waitstaff in the bar were friendly and knowledgeable

i especially love the outdoor seating area at the bar with fire pits

great place right on campus. the bar is great.

they provided a shuttle to the dean dome and information on how to get back to the inn after the ballgame

i loved that there was a small gym at the hotel

pool was a little cold but they said the heater was broke and was working on getting it fixed

gym but it was perfect not a lot of people using it - staff was really friendly, our room was clean

pool was tiny but still nice!

due to covid ..... no breakfast and no pool! it’s time to open amenities again

the gym didn’t have a lot of equipment and the pool was very small

the bar was fantastic and they serve coffee in the morning, i cannot recommend this any higher

front desk and coffee bar employees were above and beyond hospitable

gym could be bigger

gym facilities would be nice.

the gym does not have water to drink nor towels

gym smelled, could not use

breakfast was great and location was great, the gym was great was able to do my daily workout!!

nice gym(closed due to governor) i would definitely stay again

breakfast

breakfast was great and location was great, the gym was great was able to do my daily workout!!

daughter has asked for a shuttle to unc in the morning for her interview

liked i/rfridge and microwave convenient access to amenities and nice complementary breakfast

the breakfast the next day and all the employees were cheerful

grab and go breakfast was the best

the room was very clean and the breakfast was excellent

the kitchen staff provided me a high chair for my infant which was appreciated

breakfast was good. the breakfast had a lot of choices and the area was clean.

no cleaning supplies in the gym to allow one to exercise safely

no concerns for details throughout the property - no towels or mats in the gym, broken dryers so we couldn’t dry our clothes, very little food in the kiosk, dirty furniture

actually decent gym

waffle bar was not available

great outdoor space to hang out with a big pool for the kids.

they were so kind to my three kids and went out of their way to spend extra attention on me since i was outnumbered 3 kids to 1

position close to the mall. rooms are modern and clean. gym is fine.

the hotel was close to everything! the room was spacious and the breakfast was really good!

breakfast was really good

breakfast was also really good

bar facility was not staffed

addition to the usual hotel breakfast food)

breakfast is good and there s no issue finding parking at night

breakfast bar could’ve been better

he was very polite an kind,the young man that ran the bar area was nice as well

breakfast was good. shower was great.

i do wish we could of enjoyed the breakfast and pool area but do to covid 19 this hotel took proper precautions and that didn’t go unnoticed

i chose this hotel because of the ev charging m

good wifi

very clean, everything was excellent including room service

pool and fitness room were top notch

wish they had the swimming pool outdoors. somehow we don't seek it out where it is.

staff -especially the room service staff

gym was well equipped, excellent showers, great location made it easy to walk to cameron indoor

good restaurant and bar. nice gym and lounge areas. plenty of work spaces.

the breakfast was good and dinner at the restaurant was excellent

hotel was great overall. gym was better than most.

the staff! the cleanliness and comfort of the room. delicious breakfast.

pool was so cloudy that we couldn't see a black sock that my kids were using as a football

searched chapel hill for a hotel with a pool and paid a premium to send my wife and kids to a hotel with a pool

the gym facilities were clean and nice

bar lounge was great i enjoyed a great conversation with the bartender who recommended places to

pool was closed

breakfast was $15.00 and not very good.

here with wife and kids we had a great time, the pool was fun, our room was clean, staff was great i really can't

the kids enjoyed the pool

every time i fell asleep it woke me (and the kids) back up so my rest was very interrupted all night because we couldn't turn the air off or it

disappointed that they are now charging for use of the pool and gym, free wifi and free parking under the extra fee you pay when checking out labeled 'resort fee'

the room and gym were very clean and the gym was spacious and had all the equipment needed for a good workout

tapas at bar were very good

the parking lot was a little tight getting in and out for myself, but manageable.

shuttle to duke hospital

to be able to park our car there early so that we could avoid paying to park in the hospital s parking garage

they also have a shuttle available

plenty of parking on site

nice to have a shuttle available to get around

very nice staff and the bar and lounge was nice

nice gym , comfortable room

free in town shuttle service

nice and clean shuttle service restaurant and bar inside

breakfast not severed until 7am.

everything was great, except they need to add a meat to their breakfast.

not much breakfast, but i was late, so that is partly on me

staff are very accomodating and helpful. worth of the money, great breakfast

nice breakfast, big bed, clean hotel, quiet area

the ev charger in the lot was very convenient

clean!!!! excellent breakfast selection.

gym and indoor pool on same level

lovely large area for for long term residents to play cards, watch tv, swim, exercise and do laundry

did not get a chance to use the pool or workout facilities, but will next time

also had a full kitchenette with dishes etc and a nice bathroom - water pressure was on the high end

the pool was small but nice and even had pool toys which is super rare for hotel pools

the pool and gym were also both well kept and the lobby and lounging area was clean and comfortable

love the pool and workout room

were board games available and the the pool kept our children busy

shuttle to duke medical center was very convenient

central location, free ample parking, close to restaurants and shops

the shuttle bus was excellent and extremely helpful

staff was courteous--met my every need--and the shuttle drivers were fabulous

there is a full service restaurant with nice large bar and room service for dinner

andrea was awesome. also, all of the shuttle drivers were very helpful.

the gym was great-available 24/7

the cleaners came around to clean late afternoon ( after 3) there is a dishwasher in the kitchen which is great, but why do the staff use the dishwasher for 2

i also liked the full kitchen

breakfast food was worth the price

the hotel is clean and the breakfast was very good

breakfast bar was so good

early check in without

the breakfast was delicious. the room was nice and comfortable.

the breakfast was on par with a restaurant

a very nice bar area as well in the lobby

room was large, shower was great, gym small but perfectly formed

freezing cold swimming pool

bar should be open later during dpac events

staff - nice bar in the hotel - great location for restaurants and seeing the bulls - room was spacious, quiet,

clean quiet and a very nice casual bar open early and late for drinks, snacks and meals.

price ($220/night reunion weekend) for average room and no lobby bar or food throughout the day

due to covid the pool was closed and the bistro was also closed

the pool was cold but clean and clear

the meeting area/ bar was very nice and inviting.

parking

cleanliness. kitchen staff was wonderful

also, its worth noting that the breakfast buffet is about the same price as the room service; better value probably

all of the staff was amazing!!! front desk pool and bar/kitchen staff!!!

the shuttle service was definitely helpful

there was a confusion with the kitchen staff when ordering room service.

the gym was filthy and all the disinfectant bottles were empty

spa services are limited

breakfast was delicious. atmosphere/decor fascinating. staff was friendly and efficient.

i like the gym and sauna, the pillow and bed is comfortable too.

no breakfast provided, but still a great stay!

i loved the rooftop pool

only bad experience my friends and i had was at the bar (black short guy with dreads and glasses) on the roof top

shrimp and grits for breakfast, yum!!! comfy bed, clean room. staff very nice.

only complaint would be the pool hours and restricted in children access to swim

ideal location great bar for food next door

the room service was excellent, and the employees did try to

pretty bland - decor basic & room very generic; restaurant & bar food uninspired & basic; bathroom partially updated but bath/shower dated and

beds; good restaurant/bar area; free valet parking; coin-operated washer & dryer with free laundry soap & dryer sheets; location pretty good with a few restaurants

excellent customer service .. free wifi code was given... parking close

rooftop bar was nice even on a windy day. fresh ground coffee. staff was friendly and helpful

incredibly comfortable vibe, and the rooftop bar and restaurant is a big bounis

rooftop bar with sunset

be a covid safe hotel but allowed entire families to hang out in the couch area with no masks and kids running around everywhere

tv had very limited channels — only a small handful of news, sports, and kids’ shows

the staff at the front desk was very gracious in giving us a late check out as our plans changed throughout the day

the only good thing i can say about this hotel is the fact that pets are allowed

the fitness gym was well maintained

lightbulb was out, and the breakfast wasn't up to the same standards as the rest of the hotel

cheerful staff members. appreciated the breakfast choices.

value for money and courteous staff. breakfast was very basic....

breakfast upon request. the exercise room is open. friendly staff. pet friendly

the breakfast was very good

i that they have breakfast included

just wish breakfast comes back

the parking lot was terrible and very dangerous

breakfast room laundry facilities

didn t use the gym or the pool, everything else was great

hotel is well maintained and breakfast was decent

one nite stay. breakfast was great! very nice place.

the rooms were great, along with staff. the breakfast was great too!

the pool was an extra bonus

breakfast was very good and staff very friendly

breakfast was great

the free breakfast was really good,the pool could be warmer but that's it

was perfect for what we needed as an o right stay, clean, people were very courteous, breakfast above average

the breakfast was very good and much to choose from

9 miles away from duke regional hospital, and they offer shuttle services

couldn’t eat breakfast due to surgery restrictions

breakfast was good. options were good .

nice and helpful staff, great breakfast, quiet

it was clean and had a good breakfast also the staff was amazing

room was a bit cramped pool closed -no house keeping

the customer service was excellent as we arrived after the hotel's restaurent and bar had closed (and with an infant in tow) and they created us a creative spread that allowed us to (+) you can walk everywhere - shops, a couple of bars, restaurants - and hillsborough has a genuinely warm small-town vibe (+) nice bar an restaurant

was surprised that there was not a safety bar on the shower

location superb facilities bed comfy great food and bar great staff great price

the property is clean and has a beautiful out side patio and inside seating area and bar

restaurant and bar closed, no breakfast

do not drink so i’m not impressed by having a bar onsite m first room had no air and they had to move me that room would ace been satisfactory

beds are comfortable, the surroundings are beautiful, the food is great, the bar tenders are awesome, and the food is delicious

the indoor pool for the kids and how clean the rooms were.

there were no vending machines just a snack bar that a simple 1

i the free shuttle is also very convenient

customer service friendly and the shuttle was quick

from the filled dirty pool, to the bathtub in our room

the room was clean and room service was fast

swimming pool, but cramped in gloomy fenced enclosure

being a duke patient they allowed us an early check in which was greatly appreciated

wish the shuttle took you other places than the airport

the facilities were immaculate, the bed was comfortable and even the breakfast was delicious

customer service was fantastic, the room was nice and very clean, and the breakfast was good

breakfast shuttle bus took me to my visit place every morning

yes we all loved the entire breakfast

the pool water was salty.

breakfast was very good when the food was hot, which it often wasn t

pillows were soft and there was kitchen

everything was wonderful. the staff were excellent. we had a great breakfast. it was awesome.

the gym was nice.

all of the amenities on site. food. pool. outdoor walking gardens. restaurant.

shuttle from the airport to the hotel and to my conference ground around rtp

i am disabled and was in town for a doctors visit and was assured they could shuttle me to my visit less then one mile away

no charge and shuttle , i tipped both ways however , when checking in , the lady at desk cut me off rudely and

they were able to accommodate my shuttle request

think that they make enough to invest more in their gym room

everything from the property and the staff was exceptional right down to the shuttle driver

the gym was not clean and bugs on the first floor near the elevator

convenient to the highway. easy to get to pnc arena. also the free breakfast is very adequate!

breakfast need hot breakfast sausage eggs bacon grits

nope. (breakfast closed at 9:30 - which seems early for a sunday).

wasn't enough wash cloths in my room and i heard her tell another guest that there was no clean laundry and they would have to wait til morning so i knew not to ask

and the man incharge of the kitchen and laundry was very helpful

laundry room should be upgraded.

the pool area is undergoing some work, but i wish that area was updated prior to my stay.

had to wait for pilots on shuttle

the pool was not open but it was sunny and in the 80s

food from room service was not good

when i booked my room it said breakfast came with it,but the hotel said it didn't even though i showed it to her on the app

my daughter enjoyed the pool very much

was upset because i got told breakfast ended at 10 then came to find out it ended at 9

the pool and hot tub was excellent

loved the breakfast too

the location was excellent my family really enjoyed the pool

very nice place. clean and cozy. full size fridge was a plus. breakfast was good.

the breakfast could have been better but overall it was great

breakfast was varied and good

not enough variety for breakfast

hotel, amazing staff, great location, amenities were fantastic and breakfast was excellent

no indoor pool

they turned a very sad day into a relaxing, enjoyable, resting area with a wonderful free breakfast before our travels back home

room was by pool and i could hear screaming children all day

was surprised at the full kitchen; complete with cups, cooking utensils and even a full size fridge with separate freezer and

the breakfast could use more variety.

friendly and accommodating. free local shuttle service.

layout was great! pool was great! relaxed atmosphere!

location. parking. gym. pool.

24 hour shuttle, greatest staff

scenery, very comfortable bed, bar and lounge area, pool table, friendly staff

no pet fee rule

pet fee could be reduced.

there was breakfast included on our 10 day stay, there was a gym and inside pool

they have a nice gym, pool table, a bar for a drink in the evening, fireplace outside ( when you want to hang out

clean, great staff, comfy beds, big rooms, love the kitchen - great coffee machine and coffee in the rooms - this is important

continental breakfast was hot and delicious.

great staff wonderful room excellent breakfast great location

the pool was kind of small , and a little dirty

pool and hot tub need to be upgraded

the pool kept the kids entertained and the gym had the essentials needed for a workout

but finally next day got shuttled to other location w/ pool because i had to inquire about it next day

clean rooms and hot breakfast bar!

the only other thing was the signage was a little confusing about shuttle service

breakfast

breakfast was good and had a lot of choices.

my kids loved the indoor pool.

is horrible as hell i know it’s covid-19 but dang come on now that’s why me and my kids will be going to

no free breakfast:(

liked the bar downstairs with what looked like a small eatery

we went for a night away from the kids and enjoyed our stay

the shuttle guy was cool .. great attitude and knew the city ..

swimming pool not clean water and not hot

looked nice, plenty of parking and rooms were clean

pool,bar and workout room was closed and when we booked we were told they would be open with social

minutes

super comfy bed. front desk was supper helpful and they have a shuttle to the airport.

included breakfast is good

) basic carb breakfast

, the soda machine, the gym machines…

nice floorplan and good breakfast. friendly staff and airport shuttle.

we utilized airport shuttle service and extended parking

location and shuttle to airport , friendly

and the breakfast was superb

nice breakfast and very caring.

airport shuttle

breakfast was included with the room and not extra

the bar and food was exceptional, the pool was maintained and they treated me with respect

the gym smelled extremely sour and had a leak

no daily room service

i love the pool.

room was nice and large, had a kitchenette if you are there for longer periods of time

even the kitchen sink is there, so i can quickly wash the kids' bottles

the gym opens after 7am, which doesn't make sense because most people want to get a workout in before

room with desk, sitting area, and kitchenette

the gym was open but not the pool

great location, friendly staff, clean breakfast area and nice room

the shuttle driver was very nice and i will definitely come back again whenever i go to raleigh

cleanliness and breakfast were excellent

convenience to airport. shuttle. friendliness of staff, cleanliness

they keep the breakfast area really clean with plastic coverings for all utensils, same with tv remote

breakfast buffet in the morning was fresh

nice restaurant and bar 24/7

great breakfast selection. coffee was excellent! accommodating staff.

great breakfast! we liked separate sitting area in the room.

went to the bar area thursday night to watch football

kitchenette-very nice; showers-very good; loved having the shampoo, conditioner and body wash

very clean and good morning breakfast

i checked in i told the front desk that i needed the 4;30am shuttle and no wake up call

was great an breakfast was great my grandkids love it an the lady who was cooking was great also

reception and very friendly shuttle driver

that i missed breakfast!

the shuttle to the airport was great

all the amenities included, airport shuttle availability, breakfast, laundry, location

no indoor pool.

we left too early to enjoy the breakfast

good pool and gym, room was quiet, dark and comfortable with a great hot shower and wifi.

the staff was so nice and helpful. the shuttle driver was amazing.

pool was nasty

we stayed because we were flying out early the next morning and they offered free parking and shuttle service

nice staff, clean rooms and a shuttle to the airport, even when our flight was delayed until after

great breakfast included downstairs

shuttle service to airport was great also

room was very spacious, great bathroom and kitchen

the bedroom and bathroom was spacious. the pool and gym was nice.

pool was freezing for the kids, other kids were shivering

great location. easy to get to. very clean. nice bar and restaurant. quiet.

staffpool

the beautiful hotel and the food and bar at 6pm

the bar in the front always has guest enjoying a great cocktail and having a great time

i like the bar and grill. the pool was nice.

shuttles stop running at 11.

breakfast was limited to 7-9 only

it had a kitchen equipped with full stove and oven, microwave, full refrigerator, dishes, cooking utensils,

the breakfast and airport shuttle were very convenient for our early morning flight

no towel at the pool area

the staff was very friendly. i liked the gym. it was a quiet location.

the gym was exceptional for a hotel

nice breakfast too

location, comfort, amenities, breakfast, but most of all staff.

clean hotel , breakfast hot and good