wifi could have been better in room but absolutely fine elsewhere in

food is great good room service will 100% going back many

location with safe parking

superb breakfast and evening meals. very friendly and helpful staff. parking free at hotel.

toast at breakfast, comfy bed, friendly staff, their pussycat ange, hospitality tray

the bar and restaurant was very good too, food fabulous and drinks reasonably priced

also the staff working kitchen and in the hotel were lovely honestly one lady was joking with the kids she made them so happy every morning for the day ahead, after a crazy year and the kids

it has its own bar on the site serving local and continental beers, with excellent food

trickys bar great food and staff, can't wait to return

were at opposite ends of the property when i booked as a family - o had to leave the kids in a room across other side

- hot tub - under 16 s not allowed, appreciate safety hazard and that some people have paid for spa experience but with no-one in the pool area why it mattered i do not know

we used the indoor pool, sauna, gym and had a couple of drinks at the bar

great facilities for kids

cabin was next to where they kept the lawn mower, so often woken, as well as the golf players were usually loud walking by

the indoor pool smelled strongly of chlorine

exceptional room. very pleasant team and breakfast quality was also exceptional

fridge would have been nice but the room service was exceptional

helpful staff, great pool facilities.

loverly restaurant the staff where exelaint pool and gym where great very relaxing

nice spa and although seems away from anywhere busy, is accessible to the town easily

and accommodating, added breakfast due to an error in booking, young lady very helpful, all bar staff polite, had a joke and laugh with some of the staff in the evening, will defo stay again

easy to find plenty of parking great food and friendly staff

location, lots of parking available in their huge carpark

went that little bit further than expected particularly with laundry

yu don t have to pay for the parking

outside pool was freezing

and a great choice of restaurants on site and a luxury spa with outdoor heated swimming pool

location is phenomenal with the view, beach and short walk to st ives - facilities such as the gym, pool, jacuzzi and sauna were great; never too busy that we couldn t use - staff were

but our room was cleaned and refreshed with towels/drinks/toiletries when we were at breakfast

cleaning equipment and laundry left in corridors

roudy bar at night with lot of staff but great place

breakfast was high quality and delicious with great coffee and the bar area looked lovely

the facilities were also nice, including a relaxing lounge area, bar and restaurant

make sure to use the spa facilities at carbis bay, this was lovely

from the excellent rooms to the excellent food, to a well stocked bar with friendly locals and a pool table to while away a couple of hours - absolutely first class

the indoor swimming pool just seemed a bit dirty in the water and outside the pool

gym was much smaller than when we had visited before and did not open until 9am

the bar is great and the staff friendly and efficient

castle, garden and parks do not extend to the house but it was spacious, it had two bathrooms, a kitchen, perfect parking facilities which is in itself a luxury item in st

we stayed in a large one bedroom apartment with a kitchen and lounge- it was superb

restrictions for kids

spoke to in hotel had the same complaint, consider the the cost and clientele they attract, not kids, we will definitely go to padstow or salcome i’m future as these hotels are right in centre

well appointed spa, pool, gym

spa wasn t managed well, as big kids were jumping in the pool during adult swim times

great leisure facilities, spa etc which you don t have to book a slot for and all included in price

and bar staff appeared to be overworked and stressed

evening meal was excellent and so was the breakfast,staff could not do enough for you,and the manager neil also makes everything run so

think the owners need to look at getting more staff in the dining and bar area

good to have a bar for a quiet drink before dinner

it was great that there was a bar open for a couple of drinks before bed after a very long day

loved the restaurant and bar area. gym and pool

also next to laundry room for any guests

breakfast and pool

a different menu in the bar from the one in the restaurant.

drinks,we have previously stayed and eaten in the hotel,this was my 4th time 8 have stayed ,the gym and pool are perfect for me,each time i have stayed i have come away with the same opinion

beautiful location, glorious gardens, great parking

t allowed at dinner)

spacious, comfortable with a great view over the grounds and golf course

free ev charging is a massive benefit

we used the swimming pool, lovely and warm, clean, well stocked shower facilities

all i would have liked was to be able to sit at the bar rather than a table.

bar and restaurant were excellent (good variety and excellent food)

quiet rooms. restaurant for evening meal and breakfast. on a bus route - convenient for station

staff very helpful and professional, especially reception and at breakfast

the restaurant and bar next door had a good ambiance and again the staff made every effort to accommodate us

views everywhere, very attractive bar, lovely restaurant, choice of places to eat with different menus and fab bar downstairs

parking although free finding a space a little awkward however this could be due to the sea shanty

wifi didn't really work in our room

wever understand this is out of the hotel s control) - perhaps more food choices on the room service menu

we ordered room service one evening and we had such great service

it had swimming pool gym and other facilities

details in room of restaurant , if you could have room service ect quite impersonal

and pool was excellent- lovely decor and cleanliness was top rate staff were friendly and very

room, it seemed noone was working there since there was noone at reception and no room service and cleaning

our room was near the gym/pool, which was noisy.

products in the bathroom from the spa smelled nice and were a nice touch

parking was awkward sometimes but staff was always there to offer help

parking on site

easy to find, friendly staff, warm bar area, breakfast, food, room, views

breakfast was lovely and the way it was done to avoid contact worked very well with the separate

loved the spa at the hotel

very warm welcome from all staff, nice room , amazing pool/steam/ gym, breakfast was delicious

location swimming pool, jacuzzi etc... views comfortable bed clean friendly staff

downsides; kids menu v limited and service was very very

one of the mornings at breakfast was chaos

early check in was agreed and no extra cost so i made a donation to the staff tip box

we were surprised how expensive it was to do a load of laundry.

breakfast was lovely plenty to choose from and very friendly staff

good breakfast which caters to everyone from gluten free to vegan

very friendly staff continental breakfast was outstanding

nice location lovely gardens and sea views. play area for kids. dog friendly.

old world style hotel with modern spa in a fabulous location parking , sea front lovely

wifi in the room i had was very drop in drop out

we didn't use or see the spa so unable to comment on that

the breakfast food was a let down , croissant were not fresh no hot chocolate available for my kids and poached eggs came out like boiled eggs

lovely spa and sauna too and great value for a sea front

staff was amazing very friendly and helpfull from waiters to bar staff and cleaners

very good breakfast the spa facilities were a great bonus

loved the spa pool, very accommodating

the room was modern and a good size. the breakfast was superb with plenty of choice

staff very professional lovely welcome at reception beautiful surroundings fabulous breakfast very comfortable nice spa and

there is a nice little pool and sauna

the pool area was wonderful - plenty of towels everywhere, always nice

lovely friendly staff, exceptional breakfast and wonderful pool and sauna.

food in the restaurant and bar was very good and well priced

i found the bed to be uncomfortable needs more seating in bar area

breakfast was excellent

of room - a better placed mirror

first class faculties, bar and restaurant

breakfast

they have a bar as well if you crave for some wine or beer

happy hour between 5-6pm top quality restaurant for evening meals and breakfast

the bar was closed rather early.

and comfortable rooms and delicious breakfasts; the yoghurt and fruit compote was really good as were the eggs florentine and the full

think breakfast should be included in the price

bar and restaurant downstairs if needed

coffee machine in the room was a tassimo.....perfect. the bar was cosy and very comfortable

the bar is gorgeous they even had the log fire going which was such a treat on a slightly chilly

detail - could have done with a menu for mini bar (no prices) or maybe a little summary of what is available in the room more generally

lovely bar area and restaurant

breakfast buffet with a fairly wide selection of dishes for different tastes

staff was very friendly and helpful and the breakfast was very tasty and quick

the rest of the team were fab (mike - bar manager, keith - chef, liam - breakfast chef and tina - waitress/breakfast/bar assistant)

comfortable bed lovely bar area and building friendly staff

everything about this hotel was excellent, beds, food, bar, bar food and location.

a bit of revamp the inspector needs to put back some love and care the bar is very sparse breakfast is disappointing, expensive and very small

besides the staff- the lounge sitting area and bar in the hotel are extremely quiet, to the point to where you could hear a pin drop and it’s a

disappointed with no safe for valuables and no mini bar in room

bar area no atmosphere, and you had to use the same steps

the bar could be in a better place

we had a great breakfast and dinner there

secret cinema and kids play room were a great bonus for our 2 year old

great bed and room service staff

hotel in the lovely fishing village of st mawes excellent staff, comfortable room and beautiful breakfast

7 bedroom hotel on the harbour, recently refurbished, the lounge and breakfast room recreate the atmosphere of a private home, mini movie theatre for 25

good bar and restaurant - very good food if a little expensive

in either the main council parking (5 min walk), or the limited space car park 1 min away (with ev charger)

breakfast was excellent

the breakfast was too class but the dinners were outstanding

ev charger is on site but it was £1

wifi could be better

in the island suite, overall it was great but there were lots of greasy finger prints on the kitchenette doors, also a coffee/tea spill on the wall in the bedroom that was missed

the cleanliness of their kitchen can be improved further.

the breakfast was awesome as well

spaces for sitting relaxing or doing stuff pool and hot tub were lovely and quiet outside of the kids

the breakfast and the food at the restaurant and the bar were extremely good

food was excellent waiting and bar staff deserved a medal keeping service going under extremely difficult conditions following

when you want to relax after days of exploring for instance st michaels mount, you can hop in the spa and jump in the pool

excellent breakfasts, bar and restaurant food top notch

we had wonderful massages at the spa at an amazing location

plenty of parking and well located to enjoy our weekend in penzance

we didn't hear anything from our room despite the bar on the ground floor

superb food dinner, breakfast very tasty and good quality, ideal location for getting around, parking on premises, very comfy bed indeed, excellent stay

clean accommodation friendly staff fantastic bar food - generous portions and beautifully cooked a lovely local pub in an a quiet village with a

parking ,food, cleanliness

little personal kitchen with all you can need

excellent location friendly helpful staff good swimming pool and quite

we had a studio apartment and particularly liked having the kitchen facilities

views delicious breakfast and dinner spacious room dog friendly friendly, helpful staff a 5 minute walk to a

breakfast was amazing ! staff were brilliant! decor was divine !

the family room was nice and spacious with an extra bedroom for the kids

the bar and restaurant are super cosy; just right for winding down in the evening

excellent spa and outside seating/leisure area

asked to change my breakfast in the restaurant to a room service order

lovely hotel, very clean and kids loved the swimming pool.

spa facilities good food nice staff no children

room: was clean and comfortable. breakfast was good view was good

a shallow swimming pool and a bit too cool for us

and balcony - staff were very helpful and friendly as well as the quality of the breakfast and room service

the food in the bar area on both nights was 1st class

delicious buffet and choice of freshly cooked hot choices 3 dining venues plus room service options attentive staff but not over

looking forward to the new extension with pool and wellness center being completed in august 2019

buffet breakfast could have been cooked better ie browned sausage and cooked bacon

the parking was good, plenty of space

parking was very hard as the facility was full of non residents also booking a seat at the

amazing view, epic location, friendly reception and bar team

broken bar fridge, unearthly repeating noise before 8am, rude staff

it has basic facilities, no parking and when i stayed there no functioning restaurant, bar or indeed lounge

we ask for a blanket for our kids and they dropped a dirty blanket on the floor in front of our door and left

bar staff seemed a little overwhelmed by the combined footfall from several christmas parties at

young lad behind the bar was very nice and polite and the older lady

hadn’t realised you had to pay an extra to use the pool (£30 for 2 adults and 2 kids)

issue card payment only at the bar only brought cash down with me meaning they would take cash but no change given so ended up

location, free parking and allowed us an early check in which really helped

nice room really clean good facilities, lovely lunch in the bar when we arrived

the bar was a lovely place to sit & have drinks and the food was just delicious

has a bar and restaurant as well so all you need onsite

it has its own bar with great prices and great food

the bar was fantastic and really baby friendly

we had pizza room service which was awesome

it did get cooler as we arrived on one of the hottest days and could hear some noise from the bar downstairs if there was a match on and we did have the security light shinning in on us

nice restaurant and bar area with fantastic views

the extra charge for a tray for room service . no onsite parking unless pre booked and reserved.

didn’t know until we got there that the gym/pool had been closed

it’s not bad for the price but it’s not 4 star as my booking agent claimed, especially as all spa etc are closed and the wifi only works in the tv

the gym needs updating

tried to use the gym but it was a glass room

the spa wasn't open due to covid

booked it for the removal men and they said they loved it, especially the breakfast, gym and

we went to in the spa but found it smelt very bad we got straight out

i think we have all gone past the point of viewing wifi as a

fantastic food. kids loved the pool. staff efficient and polite.

it's really nice hotel , with nice quiet pool and brilliant location.

loved the rooms,food.veiws, pool and location was perfect for us

check out the estrella tapas bar near the beach, amazing

large room and very clean. very good breakfast.

location, welcoming friendly staff, excellent breakfast and i felt that nothing was too much trouble

hotel breakfast wonderful staff very friendly pool clean and sun loungers bar staff friendly would book

live music and bar noise might upset some residents but we weighed up the location, room, staff and cost and would

beds comfy, allowed us early check in.

excellent hotel, lovely staff, excellent breakfast

wonderful hosts, great breakfast and unique surroundings.

bar snacks like a cheeseboard for two would

excellent breakfast

the bar could have been warmer, but it was very cold the week we visited

breakfast was fantastic and the bed was absolutely wonderful

lovely room, lovely staff, great breakfast and optional evening meal

has a restaurant, bar and a hotel in one

very relaxed with outside communal space for table tennis or just chilling

resident bar was very relaxing with good quality drinks

the wifi signal is also pretty dire

there is also a mini bar to purchase chocolates and extra drinks or treats if you wish but also some free goodies like

plenty of parking views

room temp was too hot, the bar would not serve us at 12

there's a lovely cafe and restaurant and a good pool

heated indoor swimming pool and steam room helped us relax in the evening

if i had to suggest one improvement, adding a sauna and steam room to the swimming pool area would make the experience even better

were lovely and spacious, had all you needed and a small fridge which was great for some snacks

perhaps you could have a separate section for quieter adults who are travelling without their kids

the room service was prompt and efficient, ensuring a comfortable stay

the receptionist was very friendly and welcoming, the kids loved the playground and

the food for breakfast/dinner and the bar is what you'd expect from a high-quality hotel too

waiting staff not so well trained but very helpful. wifi signal weak in bedroom.

couldn't send emails on your wifi

lots of activities for adults/kids staffs where brilliant in providing information at the hotel

room service was prompt, burger was cooked beautifully - slightly pink and every detail with

there were plenty for kids to do, and the view was amazing

so our night away from the kids and first lie in for years, never materialised