beds were very comfortable and we had a nice view of the pretty pool area

lied to about an early check in

wifi good all around

booked this room for two reasons—proximity to airport and the pool for our kids

went for the kids to have a great time

the facilities were amazing including all the pool areas and the spa too.

was very upset with room service with the over charge

pick up car with valley parking more fast more the time they are super slow

the pool close too early

i liked the pool area n beach area. room service was awesome ud83dude0e

along both shuttles drivers are 10 stars in our books

staff all around, the shuttle driver  was great, the ladies at the counter and housekeeping were all fantastic, will

full kitchen and spacious with a laundry and gym!

full kitchen and spacious with a laundry and gym!

staff,cleanliness,breakfast,gym laundry room and pool were exceptional.

location of the pool

breakfast was awesome airport shuttle and driver was great

the offer free shuttle service

new facility with airport shuttle

the breakfast was descent and tasted good

pool was amazing! room was spacious. bed was very comfortable. perfect location for the airport.

we even got shuttled to and from our evening dinner for free

there was everything you would need to use the kitchen

the pool was nice and the gym was clean and they also had laundry facilities

breakfast was okay hotel was good they were very accommodating and had a early check in

hotel offered breakfast which they had a great selection, they also offered shuttle ride from airport and to the

wonderful. breakfast setup

very convenient to our destination, friendly staff, easy parking, comfortable room, and breakfast included

loved the pool, a/c, the breakfast, staff were friendly, and everything was beautiful!

bed was amazing and the spa tub was the best

breakfast pool service all excellent

laundry it had guest

the staff was really kind. they were really attentive. the pool is very nice.

adjoining rooms and early check in 9 months in advance

towels by the pool

not close to dining and no restaurant at the facility, no bar on week ends

restaurant shuttle left us stranded. otherwise perfect stay.

a lighter color scheme in the kitchen and rooms.

big comfortable bed, big tv, internet, kitchen, dishes, stove, and i can keep going

clean hotel, beautiful pool, easy access to airport

convenient airport shuttle, courteous staff

the property was clean & loved the pool area

pool area very peaceful to sit and talk

close to the airport for early flight. shuttle service to the airport.

made me nervous with kids , having such an insecure window on an upper floor

appreciated the laundry available so we could wash all of our dirty clothes before boarding our cruise after

laundryyyyyyyyyyyyy, is the worst

charged 50cents fora fork that was free at breakfast

have to call the company to get our money back because it’s third party and that the nearest laundry was 15 minutes away

laundry facility

they were very clean, large options for breakfast and laundry room and workout room were together and made it very convenient to work out and know when

free shuttle,staff,comfort,free breakfast

location did not allow ease of getting to restaurants but shuttle was available.

clean and neat amenities friendly staff great breakfast affordable

know this is a tough position for the staff but it was nerve wracking because i kept thinking the kids were going to fall- of course the parents were oblivious

great value, very comfortable room, good food and shuttle service was great

gym was great and room was stunning. very modern and clean with great bathroom

staff were all very nice and helpful. pool was nice! food was good!

gym equipment needs maintenance

was modern, clean and spacious- like the amenities - tv , fridge, pools but sadly didnt get to use them since only stayed to sleep for a few hours before had to go

room with comfortable bed, amazingly friendly and helpful staff and shuttle service to airport very prompt

location, free shuttle to airport and cruise terminal

receptionists,lobby, hotel, comfort, breakfast, furniture, decor, cleanliness, staff

loved the airport shuttle staff, housekeeping team, the hot breakfast (paper used, plastic

good sized room, good breakfast, loads of parking. excellent desk staff

the pool was closed & i was not told it would be.

loved the pool.

clean with modern decor. nice conference facilities. bar tender was very nice.

comfortable beds and clean rooms. restaurant and bar was good.

front desk staff very friendly. nice pool

very nice older man show me how to check out towels and walk me to the bathroom so i could get me kids changed to use the pool

we were traveling with grandparents, a baby and young kids in the florida heat

that we got a room to the back near the laundry room next time would rather a better location for the room

not to mention the onsite laundry facility

the room was by the pool so that made it easy to keep an eye on the kids and the room at the same time

location, very polite and accomodating reception staff who allowed and early check in and 12pm checkout

laundry was broken and you had to leave a card to have sheets cleaned

johnson did her absolute best under stressful conditions, we arrived at 10 am hoping for an early check in, she was swamped but maintained a friendly and confident demeaner and was always

friendly front desk staff and bar staff

you must visit the bar with kenny

not get a chance to try the breakfast however the location was really good i had was to share my experience with family and

one laundry machine and drier were broken

pool beautiful hot tub very nice rooms are spotless bar is great employees are respectful

smell and outdated rooms , room service came into our room at 9 am without knocking and woke us all up

no free breakfast and free shuttle service to port terminals.

the pool, fitness room, lounge areas, bar were also nice

beautiful outdoor pool

liked the bar area; sit inside or outside

the pool, fitness room, lounge areas, bar were also nice

nice pool and surrounds

to airport,pool patio area was lovely

pool area was not as clean as it was the previous week we stayed at this hotel.

very comfortable bed. very low noise level. laundry facilities. great value for $$$.

great breakfast, fast service, close to the airport and the cruise port

staff was very nice breakfast was very good room was like i was home .

the bar on premises and the food for purchase. and of course, the staff were outstanding!

shuttle service from airport and to cruise port a great convenience and and from cruise port to

gym could have an extra seat for muscle exercises. it just have one.

limited breakfast selection. gym. pool.

and also allowed a late check out, and stored our luggage for us until our flight later that evening

he was always upbeat and very good with my kids

directly next to the hyatt place you can use amenities at both locations such as the bar/restaurant

shuttle service to and from the airport on time

the kitchen in the room

the breakfast was good and the hotel room clean

clean and comfortable. cooked breakfast and bar for evening.

clean good location nice lobby nice employees good laundry facilities

friendly staff. great location. well equipped rooms. gym available

enjoyed the free 24 hour shuttle service from the airport

that there isn’t a free shuttle to and from the cruise terminals.

gorgeous fish in the lobby, nice gym and movie theater.

was great, i also loved the smell of the lobby, lobby was beautiful, loved the spa pool, loved my ph room #804 was quiet, clean and spacious, didnt have many interactions with the

ok because the hotel provided shuttle

there are beautiful tanks with exotic fish in the lobby as well as ponds outside near the pool

pool is small.

everything it’s new in a good location, safe, beautiful lobby and pool, great room

size, comfort of bed, pool area with bar and food, lobby bar, seating area in downstairs

nice bar and huge lounge area

very clean rooms and nice pool

roof pool. cleanliness of rooms. quiteness. neighborhood.

staff was welcoming, has gym, outdoor seating next to pool

like that i had to pay for parking, had to pay for packages delivered for me and there was no room service because of the every other day policy the price was expensive and all the additional

traveled with a soccer team and needed laundry facilities after games

room & pool

gym nearby, basically everything what you could think of are less than 2 minutes away

price was ok. the layout we had with the kitchen and fridge was the best part.

he made me and my kids feel welcome

i loved the fact there was a separate bedroom and kitchen area which made me feel like i was in a 1 bedroom apartment

staff, the location was amazing it accommodated my kids

breakfast could have had a little more variety.

area had a bar with very poor acoustics- loud- too bright- needs to be more intimate with some form of noise

enjoyed my stay everything was perfect i used the shuttle service to the hotel from the fort lauderdale airport we had a late flight but the

the restaurant bar had great meal options, everything i ate was made with care, and i cleaned my plate every time

location to everything! restaurants and shopping center. airport shuttle at no cost.

breakfast was excellent and the hotel was convenient to everywhere

the room was very nice and breakfast wàs good

from driver,front desk and definitely the lady setting up/cleaning all the breakfast,daily

the shuttle driver was absolutely amazing

pool was closed and for a family with young kids on vacation that was a disappointment, there were bugs in my room so that was not great to see

location for nearby restaurants & cinema & easy access to interstate highway only 1 hour to miami laundry on

the breakfast was just grab and go due to covid but it was still good

pool was great

breakfast was good, each day there was something different that was hot, but still had waffles and

they hotel has a nice gym and all my special requests were fulfilled

upkeep. great breakfast. perfect. staff was exceptional.

staff allowed an early check in and explained facilities and amenities

the gym basketball quarter fire pit the breakfast

swimming pool too small

breakfast and hospitality from workers

pool, hot-tub, and mini basketball court for the kids was great

the outdoor pool was lovely, too

pool & gym closure breakfast options were horrible room was in need of deep cleaning

breakfast was excellent! room was fantastic very clean! price was a bit high.

5 days, got room service once

outage for a night, no one asked us how we spent the night in the hot room with young kids

room service was great

felt damp carpet, furniture & electronics old and dated, worn down and not in good condition the gym also smelt and felt damp carpet in room wasn t vacuumed very well, still lots of pieces of

also liked how the provided shuttle service to both broward and saw grass mall

my father wanted room service, but complained that it was not good on both occasions

the parking garage was a bit far from the door. pool closed due to covid.

the water in the pool was warm and the breakfast was delicious!

washing machine in the laundry room.

the pool is a nice spot to relax and has a good gym to workout

nice gym clean pool great breakfast

was easy to find; clean; free parking; friendly staff; good breakfast selection; laundry

really good breakfast, friendly staff

the complimentary breakfast and shuttle service to the airport.

albert, gerard (shuttle), arim and valentina (front desk) not only professional but kind, helpful, respectful and

us to have a late check out

provided complementary shuttle service to and from the airport

pool and pool area was quiet but enjoyable

is the best shuttle driver ever

pool area very nice

bar and entrance are nice

pool was closed early and i was looking forward to a swim

no free breakfast

liked the pool area, the room itself, the gym, waiting area and the peace of mind i was able to obtain while

the location was within a 20-30 minute walk from the casino, grocery store, bank

pool was amazing and clean

while we went to have lunch and even let us borrow detergent when we wanted to do a quick load of laundry

i was traveling with small kids who were tired, hungry and became nervous

clean, close to port, great complimentary breakfast and a free airport shuttle.

and spacious lobby, clean hotel (room, halls, elevator, and pool) and good breakfast

very large gap under the doors, could hear everyone’s kids yelling

breakfast was better than most hotels i have stayed

the pancake machine and all the toppings were a highlight for my kids.

very friendly and helpful front desk associates. the breakfast was also on point!

also, the pool seemed heated

clean and the kitchen

the rooms were very spacious and full kitchen

decor, location was amazing, bed was super comfortable, plenty of towels accessible for pool and were also very soft

excellent location and great shuttle service from fll airport

airport shuttle made it convenient

the breakfast and the airport shuttle

is under construction and there is no pool but honestly we were there to lay our heads before a cruise so it didn’t bother us

i wish the breakfast had more fresh fruit options

hotel was clean with friendly staff and breakfast was great

have good time, my grandkids enjoy alot the pool area

we also asked for a late check out at 1pm, they locked the door at 12pm wow

location. clean, easy to get to. the breakfast was terrific. the staff was kind and helpful.

the room was very clean the pool was also clean very quite .

the timing of the shuttle. it runs every hour not as needed

i had two little kids who were sleepless, and she ensured i checked in properly and received the assistance i needed

large shower stall for mom and kids to shower after pool

signed up ahead of time to do early check in, we flew in around 10, they did add us to a wait list, but we still had to find

early check in was available even though check is was supposed to be

the rooftop pool was beautiful and had a great view of the city

the pool area was clean and beautiful

i really love the roof top pool and bar.

our family of 4 (adult kids) stayed very comfortably in a very large room

very convenient location near airport with shuttle service.

there is a gym, 4 people and it feels packed, i found after lunch was best as it was empty

parking under the influence. lol

the people at the front desk the room was big and great work space and the parking lot was liteb

there is an outdoor pool which is quite nice

i think they should have more variety for breakfast

they didn't have smoothie for breakfast.

all of the front desk personnel, housekeepers, and kitchen staff extremely efficient and courteous

i really liked the suite & the breakfast is very good.

this hotel is not close to any beach and the pool is basic but clean

friendly staff, extra nice breakfast.

osed), or having any vending machines when convenient grab and go market is

breakfast was very good. the location is excellent. the staff is extremely friendly and helpful

and also the room service were very good at fixing our room

used the bar before bed and chatted with other guests, and breakfast was great and convenient

at the breakfast buffet there was people stuffing food in their backpacks and letting their kids stick their hands in the food

kids running around and screaming at 11:30pm

clean, nice and complimentary breakfast. great value for your money.

my wife and i had to use our pillow to give to our kids

hour before but i hadnt checked it i had made my reservation 60 days in advance and travel with kids and they re sell my book the same day my stay started, they just didnt

the property was great! the beds were comfortable and my kids enjoyed the pool!

breakfast, hour hour with 2 free drink vouchers upon arrival, outdoor pool area and bar/ restaurant

for parking when i wasn't told they where the pool area was nice but to many kids running around

i was there in feb they charged for early check in and the free airport shuttle was now a pay

cleaning, goood service , excellent breakfast, place really attractive.

the pool it wasnt clean

pool was too small and no hot tub

the breakfast is always a wide variety to suit everyones needs

the breakfast, location and the customer service. very friendly people

pool wasn't covered so on a windy day you got the dust from near by construction and the shower ran

very clean , nice pool but very little sun unfortunately

i did not get to visit the bar in the hotel or the pool during this visit

- well equipped gym and ample sunloungers/seating around the pool, which despite the high rise building around it

breakfast, fantastic location in front of the marina, great gym, great décor, wonderful

view, location, nice gym, big room, great sweatshirt robes, motion sensor night light in bathroom, lots of towels, nice

room service was bad dirty sheets water licks

waited at the airport on a shuttle not realizing that we had to request one

location, staff, airport shuttle, breakfast, keurig coffee maker in the room, big tv.

we informed the hotel of the number of guests( 2 adults and 2 kids) yet we only got one set of towels

they also had a shuttle to the cruise terminal, which was very convenient

we mostly used the swimming pool area and fully took advantage of the food and bar great service

everything was amazing. from the staff, the bar and even the beautiful amenities.

have preferred waitstaff for drinks served in the pool area however they did accommodate once the bar crowd died down

the elevator was broken. huge reunion going on with kids running in the hallways all night.

were given an early check in

clean and availablity of snacks, pool, gym and breakfast in the morning

market with snacks and drinks were a huge win, especially when we needed late night snacks for my kids

laundry area very clean

great breakfast, different food choice to chose from

good breakfast. we and kids enjoyed staying and pool too

awesome stay, pool, gym and room was really cool, nice desk for study, and decent size fridge.

the breakfast was also excellent and had many options

laundry facilities, interesting pool, outside bar restaurant, lawn chess set, activities in

very clean rooms, pool and gym

it was clean. they allowed early check in. it was an excellent experience from beginning to end.

no problems. late check out. hot breakfast

convenient amenities ( laundry on site was fabulous for a travelling mom with her teenage son in

everything especially the pool area

pool and room

i thought it offers hot breakfast.

the pool and hot tub were filled with kids :-( (-)just with the reconstruction it was noisy outside our window. woke the kids up. (-) bathroom is having bath where also to shower - not as convenient with kids and overall (+) it s clean and comfort for kids (+)wanted anything to drink which was a positive thing the front desk talked about that included kids and smoothies that my 11 year old was excited about (-)us adjoining rooms, which made it annoying to have to go out into the public hall to get to the kids room (+)a great hotel, staff was wonderful, loved the extras like the slushies by the pool for kids and champagne and snacks in the afternoon (-)hot tub was always full of kids (-) the pool was always crowded with kids screaming and horse playing (-) if i was alone with my kids i would not be able to bring all the stuff on my own

the pool and hot tub were filled with kids :-(

the room service menu is all very heavy and could use a few lighter options added

pool and hot tub clean

suffering from a jetlag with two children we hit the gyms really early which was no problem at all