pool was beautiful and well-kept

i needed: a comfortable bed, good internet and cable tv, a reasonable shower, a reasonable gym and swimming pool and a very good service

i interacted with bianka (front desk), diana (housekeeping/breakfast),

breakfast was very good

laundry was also super useful during these hot days

hotel offered breakfast which they had a great selection, they also offered shuttle ride from airport and to the

very convenient to our destination, friendly staff, easy parking, comfortable room, and breakfast included

breakfast was a good surprise with egg and sausages along with a lots of other choices

i was not fond of the breakfast, area was also cramped.

also i was able to get the late check out for about $10 an hour

breakfast, wifi not stable, phone didn t work, and refrigerator didn t work, misleading menus/room service

we are from miami and we needed a little gateway from kids

the facilities are in great condition, the gym and pool are top-notch, and the location is perfect for getting around the area

the pool with restaurant and gym on the 6th floor is excellent

the pool wonderful

great stay for short visit with enough gym equipments for workout

the bar restaurant was closed. but makes sense cause of the abundance of other options nearby.

location, friendliness of staff, cleanliness, laundry machines on the 10th floor

the hotel has a laundry room with washer and dtyer, so it fits for along stay as well

the pool was awesome

though i didn't have time to use it due to my limited hours, i've checked the gym and it could be developed with some more equipment

staff clean rooms great breakfast with plenty of options plenty of parking location to the

great pool and clean area

very little gym equent

the pool was shaded all day

the gym was another pleasant surprise

areas, including gym

so i'd say get your breakfast early ( because you paid for it) and try to eat by the pool

the pool had plenty of towels available at all times and the gym has plenty of machines

everything about my stay here was amazing from the friendly staff to the gym and pool facilities to my room and shower

the concierge, bar tenders

the girl at the bar forgot her name very friendly

we were offered late check out at no additional cost due to the extensive sanitization after check out

i did not like that there was no hot tub at the pool area

loved that there were big towels at the pool to use

i liked rooms, breakfast and specially staff. your shuttle bus us also very good.

see above. also room service in the card bused boxes was a notch below

comfortable love the big social area that it is perfect also to invite some friends to join the bar pool area very good my only recomendation to the property manangement is that they need to

would have liked shuttle to run until later wifi was rather poor

not much action in the bar but the best hotel in the direct proximity to aventura mall

good-size suites with kitchen facilities, two tvs, refrigerator, microwave and safe

they only had an outdoor pool and the weather wasn't the best. wish there'd been an indoor pool.

pool area, small and not too clean

very friendly staff excellent breakfast

the pool is poorly situated, in the shade most of the day

the water in the pool area was not sparkling clean on any of the days that i was at the pool

the pool and loved the gym and access to pineapple infused water

we love the water park and the pools

nice accomodations and water park

loved that there is a golf course and a water park on the premises

just for the f1 race days… the locations was close to the shuttle station… the charged me for early check in 50$ and 20$ for make my check out a couple of minutes later… the hotel is terrific

like a weekly hotel, no early check in, will not keep your luggage prior to check in time, was not satisfied with the

couldn’t early check in

old style motel layout focusing on pool - sometimes noisy

i was also kindof disappointed with the breakfast

decor, location was amazing, bed was super comfortable, plenty of towels accessible for pool and were also very soft

breakfast bag, staff helpfulness

i remember she was from bar (bahhhh) harbor (habaaa) because we are from boston and she gave us the accent lol

hot water in the bathroom kitchen sink don’t work pet control issues cigarettes smell poor customer service not internet at

needs a little more cleaning the kitchen.

no silverware in kitchen.

pool and staff

pool was always clean, the cleaning staff was also very nice and did a great

called and shuttle showed up fast

had to call room service took forever

airport shuttle

no free breakfast and free shuttle service to port terminals.

breakfast

i did like the location. the pool area and gym area were nice. some of the valet staff were cool

pool

outdoor pool is beautiful with lots of great lounge areas

the rooms were nice and clean. there was a very nice view. the pool was wonderful.

i did like the location. the pool area and gym area were nice. some of the valet staff were cool

the hotel facilities are good , the restaurant is good the gym and pool.

they gave 2 free beers ud83eudd28ud83eudd28 well other than that i spent an amazing time with my kids and my husband

gets too busy on weekend with kids playing games in the pool so cannot relax - gym was too

we did the daily amenities which included all sorts of snacks which the kids loved

we love going there and so do our kids

great lobby bar and area

paying for the wifi

good facilities excellent wifi

also, wifi does not work in the business center, you have to pay separate fee-not ideal-not even for

staff were extremely nice. very clean very welcoming great amenities big pools nice beaches

el room service was pesimo worst

i wished room service was more frequent and some restaurants on the property were open

wifi downstairs gets no signal for some reason

areas, paint chipping on walls) and my daughter had a camera stolen in less than 5 min from the gym bathroom

the beach and pool was awesome.

right on beach, amazing service, beautiful suite and view. restaurant and bar on site.

the pool could be nicer

amenities specifically pool and beach amenities were amazing!

spa area near the pool and beach, wonderful view on the ocean

everything_ the food, the staff, the ocean, the pool, and room.

great location. beautiful hotel. staff goes above and beyond. best hotel pool in miami.

good room service and good food

loved that we were able to have a late check out at 12:30pm and we received complimentary 45 minutes in a cabana to shower and get

are rather high for eating at the hotel - room service, pool side or at one of their restaurants

we did not use the on-site restaurants nor the spa/gym

typical breakfast

only improvement point was that the pool had not recently been cleaned and had bugs and debris floating on the surface

airport shuttle service and sitting area by lake

shuttle service top notch free convenient parking and internet

the park near by had several homeless people so unable to enjoy with kids.

room, breakfast, pool, bar

i had a full mini kitchen in my room (sink, stove, dishwasher, full fridge, toaster, microwave, utensils, and

great breakfast and bar at the pool floor

the property was great we they were so accommodating to all of our request and we had a late flight and the manager

having a full kitchen was great

thought the spa services extraordinarily costly

spa manager and her entire staff was extremely kind and did everything they could to make me feel

have a better pool for families didn't quite have clear if there was a better option for a family of 5 with small

we also chose to have spa treatments, room service and ate in the restaurant one night

pools, pool staff were very helpful, love that there are staff to set you up at the pool and beach

laundry free of charge, it had next to my room, private

forget about room service, it doesn t exist

the pool while smallish is very good for kids

kids were splashing around on other customers, balls were being thrown every where, and there was

no room service because of covid-19 sometimes its hard to get a staff on the phone

chairs on balcony or the efficiency of elevator or old gym

chairs gets removed at 5 pm, also the pool bar closes at 5, maybe because thats when the inside resturant opens, butyou wont walk in

front desk, concierge, pool attendants were all so friendly and accommodating

gym was closed

there is a pool with ocean view, a steam and sauna room and a gym as well

the beach , pool ,new rooms

the handheld and ceiling showerhead options, the pressure was great, the water got hot, the pool and beach were perfect

location is great and the pool and privet beach are great

the pool area and beach are amazing

pool is gorgeous and excellent service

we were charged $3 for opening a kitchen sponge, but the dish soap was free to use

much stuff like bottle shampoo bar soap for sale in bathroom and kitchen

villa sinclair even has free guest laundry, his wife folded our laundry for us

the outdoor kitchen was nice to use, and the hot tub and sauna felt so good after a swim

each room has a full kitchen and tropical patio out back that i took full advantage of; grilling steaks and asparagus

getting late check out was a rip off.

the pool and the view!!

coffee shop; gym is good (better than most); staff is friendly; room was sparse (not stocked well in the kitchen

rooftop pool and bar was excellent with amazing views

loved the roof top pool!

location but to be expected since hollywood beach 4* gym with everything except spinning cycles spa looked nice but didn't

is awesome, lots of things to do, the hotel offers free bike rental, heated pool, awesome gym, great views

a kid pool, adult pool, adult only bar, and great beach access

my mom had food positioning from the either room service or the pool side delivery service

the pool is absolutely beautiful, rooms clean, beach is five seconds from the pool

there was no laundry bag, tissues had barely any in the box, there were only 2 towels for a three day stay

got a pre-arranged shuttle to the hotel from cruise port and arrived at about 10:00 am

very large rooms, friendly staff, free airport shuttle.

receptionists,lobby, hotel, comfort, breakfast, furniture, decor, cleanliness, staff

location, free shuttle to airport and cruise terminal

clean, great food and staff and amenities (gym, pool).

ud83dude0b we also loved the gym

location did not allow ease of getting to restaurants but shuttle was available.

clean, kitchen in the room, pool

kids going back and forth between rooms

king suite was very spacious and it was nice to have a kitchen

and i loved the kitchen

no sheets and pillows for my kids for the pull out couch

price was ok. the layout we had with the kitchen and fridge was the best part.

check in and check out was easy. the kitchen in the room was a bonus.

i didn't get a chance to see the gym

my kids slept with us in the king

the location is perfect, right next to the airport with a free shuttle bus

airport shuttle was very efficient

laundry problems

the exit ramp of i-95, about a 10 minute ride to fort lauderdale airport, plenty of restaurants, casino, and beaches minutes away

great value, very comfortable room, good food and shuttle service was great

nice pool/hot tub/gym

couldn’t get in the pool because it needed to be cleaned but other than that nothing else.

short distance to shopping center and casino

staff, rooms. pool breakfast

we arrived very late so we couldn’t use the pool or benefit from the amenities (we knew that when we booked)

was very nice, clean with a nice pool and gym

the swimming pool really enjoyed it also enjoyed some visits from some iguanas that was really cute

also, the breakfast staff need to work on being a bit more friendly

the pool area was beautiful

bar also available

clean and comfortable. cooked breakfast and bar for evening.

24/7 shuttle from the airport to the hotel

no garbage can or laundry bag in room

loved the shuttle to and from the airport

the early check in was requested upon booking, but we were aware that it was not guaranteed

the pool, the room and the area around the property.

everything was on point kids had a blast

we also had a small kitchen, which we never used

shuttle from airport was fast and efficient even at the middle of the

and has an airport shuttle

the pool was nice a warm as well as the restaurant you can order food and take it back to your room

offers a shuttle service (additional fee), it was very convenient

shuttle was available for a fee but hat was no problem

was not comfortable the room was very clean the staff was very friendly very helpful the room service i order the young lady was very well mannered even when we checked out and we're going

would highly recommend hard rock hotel & casino in hollywood, florida

complicated relationship and well nothing that can be done about it, but the smoking in the casino is irritating, but it

i loved the watermelon sangria over at l bar

smoke filled casino.

very polite and confusing phone conversations regarding room service and request for help with luggage

to many kids and over priced

pick up car with valley parking more fast more the time they are super slow

when i arrived at the hotel, i was informed that all the parking spots were reserved for players and there were no spaces available for my car

pool beach, doo pool a, restaurants