parking is a struggle

the bar closed at 9

the bar and library where great. the service was amazing and i had a great time.

staff when dining and bar staff very accommodating with unexpected arrival of large party

when i couldn t get room service because i couldn t get through to the restaurant (they were slammed (-)is weak (both delivered and room brewed), valet does not assist with opening the vehicle doors, room service was a little slow, showers are average (+) room service was quick and easy (+)the beds were super comfortable and we ordered room service from an ipad in the room! awesome! (+) room service breakfast was delicious, although we had issues with the accuracy of our order (and room service) was closed on sunday evening, there is currently some construction noise from next (-)i could get something delivered to my room from the restaurant, imagine my surprise that there is room service

breakfast was delicious

breakfast, no cleaning for room plus can not used the pools and the gym but they charged the same

we even had a full kitchen

clean, good location, friendly staff, and good breakfast.

room size was great and breakfast delicious! everyone was very friendly too.

enjoyed the breakfast variety and the in lobby bar was convenient. room was comfortable.

i realize it's only april. but wished the pool would had been open.

shuttle bus and the friendly drivers

we all loved the complimentary breakfast

also, it had an ev charger

usually, the checking time is 3 pm across the board but they let us in very early

features were not operational, with the gym and the pool area shut down and breakfast bagged (typically was a muffin, granola bar, and

the rooms are clean and spacious. kids loved the indoor pool

breakfast is pretty tough if you have anyone with food allergies

the staff was very nice. the location was great. i loved the gym and the pool.

nice indoor pool

cheers to the bar tenders

hotel was clean and pool area was clean as well as gym

the hotel shuttle was easy, the room was very comfortable, and the breakfast was good

nice rooms, great breakfast, shuttle service and very nice staff

loved the clean and modern look! absolutely loved the pool!

the pool was not open, and there were no signs posted

i was very surprised about the pool table area

the pool is very small. not a varied wine selection at all - just poor 'house' wines available.

pool table cleanliness

the staff at the bar was excellent, both tamika and ashley were phenomenal!

well equipped gym

the bar in the lobby was nice, the people were friendly, and offered breakfast.

was horrible and the only other problem was the hot water in shower wasn’t that hot in the bar the tap beer choices were not good and beer was

only down side is that it says it has an open bar but it wasn’t open they said they’re usually slow so it only opens on weekends if i knew

loved the bar / restaurant area.

open indoor pool and decent gym

the pool and restaurant was closed. i was not given advance notice about this situation.

the cleanliness and how helpful the staff was. i loved indoor pool.

the pool wasn’t heated as listed

room service was excellent. great staff.

restaurant was closed for remodeling, unfortunately i was unaware that the room service times were limited

i also found the breakfast bar and coffee very good

swimming pool, gym and a fire place outside on the terrace

was amazing, bed was comfortable, my children loved the pool, and the staff were always happy and smiling

eggs on sunday's breakfast

pool was good for the kids and hotel was well kept

the property it was clean pleasant smell nice breakfast buffet and night time bar for

indoor pool

no complimentary breakfast but there is a nice small dinning place and a bar on the first floor which look very nice

breakfast fantastic. staff friendly

great breakfast and staff for that area

the gym is quiet.

the breakfast was great with lots of options

nicest, most accommodating staff ever! room and pool were very clean.

the breakfast is very nice

every day it was the same greasy breakfast, also the gym facilities was outdated and there was no water

gym

not many options for waffle toppings, too much shock in pool, small fitness center.

breakfast was plentiful

bar was closed... restaurant was closed... pool was closed due to covid...

was nice having a balcony over the pool

the pool area is very nice too

pool was quiet and when another hotel customer played music they were told to turn it off and it

the pool is outdoors so it is out of season

laundry facilities were nice & very convient

breakfast left a little to be desired, staying eight days a variety would have been nice, not the

very dangerous for kids

outdoor area around the pool was great

some workers kids were swimming in the pool unattended.

location, pool, lobby, room

it had a hot breakfast, and the hours were perfect for the weekend

there's even balcony seating for breakfast upstairs by the kitchen

free breakfast and comfortable room for the family.

amenities, pool, breakfast, 24 hr coffee. big suite with private bedrooom, kitchen

stayed here during covid-19, and therefore can’t comment on the restaurant, breakfast, bar, pool, etc

no shuttle available

night time shuttle driver was fantastic

the pool

the bar closes too early.

breakfast was great

the gym wasn’t in service.

really love this place, it had such a beautiful courtyard, piano, gym, restaurant and bar although oh, the restaurant wasn't open because of covid they did serve us

sucked so only was able to take the kids the first morning and if i would of known how low quality it was we would have not went

close to everything, quiet, nice pool area, great little bar with a great bartender, dennis!

we like the swimming pool, kitchen.

space and comfort although i dod not use the kitchen it was clean and absolutely gorgeous

the breakfast was enjoyed by all

we did not receive a breakfast

pool looked well kept and had towels

parking was available and convenient

sparsely furnished

was great from fitness center beds bathroom staff food was overall great stay will definitely stay

airport so not much around and need car unless you just plan to use their shuttle to the

no ventilation in the pool room.

i'm assuming the garbage was placed out there for pick up since the facility has kitchenettes, however it's a eye sore

very clean and good morning breakfast

reception and very friendly shuttle driver

laundry is completely complementary ( no

our kitchen sink leaked and was shut off under neath

pool was a little dirty

room was nice and big, had a sliding glass door to outside and my room happen to be by the pool so that was nice

the view over-looking the pool on the forth floor was amazing

pool was nasty

pool opened a bit to late and closes a bit to early

breakfast could be more varieties .

shuttle service was excellent

airport shuttle runs certain hours, not 24/7, as shown on the website

location , breakfast , airport shuttle

being able to take the shuttle to the airport

the hotel is the same status as 4 or 5 star with hardwood floors, a real fitness room and outdoor pool

very clean, nice gym, close to airport

we left too early to enjoy the breakfast

to the elevator and i especially didn't like the fact that my keys stopped working in my room and laundry room

liked the price of the accommodations and the reasonable pet fee

staff was nice, accompanied an early check in and close rooms

there is a gas station right next door to grab any snacks or drinks and the breakfast is basic but filling

i liked the location and the free breakfast was great

size of room, looked decent. gym, coffee and cookies.

breakfast is delicious.

i would say to have less processed foods in the included breakfast.

food was incredible for breakfast

the shuttle driver was very nice and i will definitely come back again whenever i go to raleigh

the hotel has nice amenities such as complimentary breakfast, outdoor pool, exercise room, elevators, etc

convenient, clean, indoor pool

and the breakfast was superb

i appreciated being able to have breakfast and the always-available coffee

the pool was a little smaller than other hamptons i've visited

good breakfast

mins from airport, easy access to major interstates, impressive complementary breakfast selection each morning, friendly staff, comfortable bed, pillows and bedding, flexibility

only thing i could point out is that there aren’t any changing rooms in the pool area, so getting changed was difficult and probably why there was never anyone in the pool

laundry facility was out of order.

we stay here when we need a break. the hot tub and pool are what we enjoy the most

free breakfast was above average,can't wait to come back again

reasonable pet fee and full breakfast options

shuttle is 24/7 so arrival to airport departure is in

super clean, shower was updated, free breakfast.

the buffet breakfast was

shuttle to airport right on time

parking was plentiful and shuttle guys were great

room was clean and bed very comfortable. a nice selection of food for breakfast.

suite with a bedroom door and tv viewing area in kitchen, baby playpen available

the shuttle driver was 30 min late

very disappointed that the pool an gym was not available which we was totally unaware of, cause that's another reason i booked this

location and shuttle to airport. nice breakfast

we were greeted by the receptionist immediately and i noticed a bar to the side, small intimate in the lobby- serving basic drinks

small television in bar area.

gym was quite minimal.

everything was great. even have a little food. concession with salads and a bar open until 10.

gym open, put me at end of hall in an empty hotel- wasnt sure why

i was able to utilize the shuttle bus to go back and forth to the airport and the drivers were courteous with great

very clean, close to the airport with a shuttle available. tyrell was great and very helpful!

my only issue was that the pool was much tinier than it looks in pictures

just loved every detail of the place from the front entrance, bar area, room service, rooms and even the shower

then the restaurant doesn t offer room service anymore

an went beyond for all my needs ,, hotel employee was outstanding along with d the hyatt shuttle driver would definitely for sure recommend for anyone to stay

full kitchen, with family sized refrigerator/freezer, dishwasher, full set of kitchen dishes, silverware

airport shuttle, super comfy bed, friendly staff. amazing!

beautiful view of the pool

room were beautiful and clean. breakfast was amazing, made to order omelets.

hotel, amazing staff, great location, amenities were fantastic and breakfast was excellent

breakfast was varied and good

breakfast buffet was great

not enough variety for breakfast

breakfast offered variety during the three days we were there

needed more of breakfast options but it was still really good.

breakfast area very nice; good location; very clean

this one happens to be literally 2 minutes up the road from our new gym we just opened, so very convenient since we don’t live in the area

we stayed 3 nights and the breakfast was different every day with great choices

breakfast could be improved on

i requested an early check in so i could decorate the room (it was my partner’s birthday) and they were so

limited hours for bar and food service.

were there on a holiday weekend labor day the bar and lunch we not available at the normal hours

great staff, room was clean and the pool area well kept.

restaurant and bar are closed due to cv-19

beds, very clean and the breakfast had several options even for picky eaters

i liked that there was a pool and gym

breakfast so good

pool was not open.. but that was due to the timing of my trip.

didn't have a chance to use the pool but it looked fabulous

breakfast setup was a mess at 945.

most ridiculously expensive hotels don’t even do breakfast and given we had to hit the road at 8 am we appreciated the conversation of the breakfast

didn't have breakfast. staff was very nice

of the hotel, the beds were comfortable, the housekeepers are fast and very detailed the breakfast was great really loved the cranberry juice lol and the staff were patient and

excellent breakfast

was good location was good laundry facilities was easy to use parking garage was

breakfast was very good

we didn’t wake up early enough for breakfast but the convenient/snack shop at the front desk was nice for a nighttime snack and ginger

the best was so comfortable, breakfast was good as well and it was in a great

breakfast was great

pool

pool only open until 9

the breakfast was extremely tasty and warm.

by the pool

the kids enjoyed the pool

accommodations to include access to the fitness room

the accommodations and more importantly, around the clock access to the fitness room.

the breakfast was great and the room was excellent

broken, however the desk attendant quickly remedied the issue by providing us with ice from the kitchen in the lobby

the full kitchen was great. the room was spacious. breakfast was wonderful.

i didn’t eat breakfast but i did enjoy the fitness center and the location was perfect.

limited breakfast options, especially for small kids. no milk, cereal or biscuits

the breakfast was good and there was overall cleanliness.

people were friendly pool was great an we'll maintained

toilet shower was also broken they told us breakfast was from 6-10 but i t was over at 9 so kids missed

family next door to my room, had so many kids in the room

we had a great room and the grounds are beautiful! pool area is very relaxing.

nothing really maybe that the bar closed to early

have stayed a few times at the aloft since my kids go to nc state

if i have to say anything, it would suggest to open the bar area a little earlier

perfect location, super friendly staff, bar and terrace were awesome way to end busy day.

don’t hire kids that don’t know how to work in customer relations

you might want to have a bagged breakfast for early departures shuttle service was really

my daughter enjoyed the pool very much

has an airport shuttle

the shuttle bus driver was knowledgable of the area and super careful in ensuring that i got where i

shuttle was a no go

this hotel was nice and clean. the breakfast was also good as well.

the breakfast was amazing. close to the mall and restaurants.

breakfast was great and easy access to get back on the highway

perfect location and excellent breakfast

didn't have breakfast at the hotel but the workers were extremely helpful and kind

tables need to be washed between usage at the free hotel breakfast

the pool is small but it is enough for a soaking

clean, plenty of space, really nice breakfast

longer breakfast hours

i liked using the gym (i had it all to myself both times)

i loved the modern feel. i loved the bookshelves in the lobby. the pool is amazing.

the pool was also a big hit as well with the weather that we have been receiving lately in charlotte

great location and wonderful pool area with fire pits for cooler evenings

no room service or anything

room service didn't bring all the food and by the time they did we were finished

restaurant or bar or room service; no paid movie channels- or extended channels- just very basic cable with hbo

the shuttle driver in particular, was excellent and really helpful

the breakfast was great

shuttle service was nice and prompt

the pool area is undergoing some work, but i wish that area was updated prior to my stay.

pool was not functioning properly, the kids area was turn off and the cement was peeling off from

there were younger kids running around indoors and outdoors

there were younger kids running around indoors and outdoors

parking lot was full and there were drunk guys

it was very quiet and the room service was excellent.

while working out in the fitness center you will see a view of the pool with no water and

loved the free parking

parking at times

i like everything about the property besides parking

very comfy bed, great shower, good parking

called room service but couldn t get through

the breakfast and the staff were very prompt with any request made

specifically kristina in guest services & evelyn the hotel bar manager

breakfast was great staff was helpful and u had plenty to eat

it wasnt room service

5 for the hotel overall and 100% for the breakfast area

breakfast and pool

nice staff, comfortable beds, good breakfast, shuttle.

the shuttle to and from the mall was wonderful after a long day, i didn’t have to worry about traffic

breakfast was

the construction and dust in the adjacent parking lot.

pool was not open. room service was unavailable due to covid.

feeling frustrated due to the unexpected extra charge of $55 per day for room service, damages , etc at the hotel, it significantly impacting my trip

room service, friendly staff, location, amenities, cleanliness

limited amount of parking

was surprised that there was not a safety bar on the shower

location superb facilities bed comfy great food and bar great staff great price

the property is clean and has a beautiful out side patio and inside seating area and bar

airport called the shuttle for me, it arrived within 20 minutes

i liked the breakfast.

breakfast

courteous staff, a well clean appreciated environment, very well kept cleaned rooms daily, gym equipment was very much outdated for the most parts, the complementary early morning breakfasts

didn't like the shuttle driver who took us to the airport

due to lack of people breakfast was just ok. everything was overcooked

the free breakfast was

the breakfast was ok.

laundry room should be upgraded.

though the breakfast was under par

bed was comfortable. shuttlebus was new.

in the pool, they came to treat it and did not say what they were doing

we went for a family wedding and we’re picked up at the airport by the shuttle driver

the shuttle service to and from the airport great.

location, close to the airport and rtp office buildings, helpful and smiling staff, great lobby bar area to hang out with friends/colleagues

terrific breakfast and a very convenient location.

didn’t get some breakfast, but we rested and slept well during our at the hotel

the pool was a bit small. and any noise from other guests could be clearly heard from my room .

pool is small.

pool was indoors.

rooms were not insulated well, i could hear kids play fighting and dogs barking.

breakfast was excellent

liked that the shuttle took me a few places so i did not have to pay for an uber because whatever i needed was

clean, great staff, comfy beds, big rooms, love the kitchen - great coffee machine and coffee in the rooms - this is important

nice new and clean. free airport shuttle and nice bar downstairs for a night cap.

no uber needed for fun nite, plus a full service bar on site open

reception, storage, shower, comfy bed, clean, supplies stocked in shower, coffee, location and pool

24 hour shuttle, greatest staff

layout was great! pool was great! relaxed atmosphere!

rooms were spacious pool was at a perfect temperature.

the staff was super friendly and loved that they have food and a bar open for decent hours

there is a nice cocktail bar right across the street

the bar soap provided was awesome

hotel employee at the bar is also wonderful

location and comfortable bed, nice gym

the pool wasn't available, josh johnson went far beyond the call of duty to accommodate my family

love the breakfast,the staff was great helpful,the area was exciting

breakfast was pretty good to bebgrab and go and persia did an amazing job checking me

the pool was closed

breakfast choices and all tasted amazing, the pool was great and everything was very

i had to go to the kitchen and get ice, which looked unclean

the breakfast was good and the room was very spacious

the breakfast had a lot to offer and the hotel amenities pool, workout room were nice

breakfast was great

mold in pool

the staff was friendly and the complimentary breakfast was superb

breakfast was not hot but lukewarm but had a good variety of egg and meat dishes.

breakfast was delicious

being a duke patient they allowed us an early check in which was greatly appreciated

wish the shuttle took you other places than the airport

the rooftop pool area was very relaxing

the ambiance, the rooftop pool, the room

also, the rooftop space was very nice, but the pool was really small

very nice new hotel in great location. nice roof top pool.

staff was amazing and respectful, i love how the pool is on the rooftop as well

wish the pool was a location where you get more sunlight

breakfast was plentiful and good

the hotel comes with a lot of extras including a pool, free breakfast, and ev chargers

pool tucked into the center courtyard

the property is new and very nice. good kitchen facilities for making your own food.

of the amenities were out of order-pool, gym, even the escalator was broken

comfortable beds, great location, good gym

housekeeping or room

gym cleaness

we ate at the bar which was fantastic, great bar tender and food was delicious

the room setup was good for working in the evening. the kitchen was a wonderful amenity.

location, room size and amenities, staff, breakfast, cleanliness

very spacious and had a wonderful kitchen area and even a full sized refrigerator

breakfast was excellent, parking was very convenient and the property location was very good.

full size kitchen

pool was closed the entire time which was very disappointing

the young lady at the bar delightful great conversation and provided

had to pay for breakfast. no free bar available

in bathtub, tissues not restocked, vendor deep cleaning carpets barged into my room even when locked insisted on cleaning carpets while i was in the room, carpets

from the filled dirty pool, to the bathtub in our room