pool water was cold for a indoor pool

large room,clean,good breakfast selection

breakfast was simple, but nice

variety of choices at breakfast, the promptness of the staff, the pool, wifi and gym

breakfast was served early and was very good

the pool room was a little noisy with other people on it but that is my only complaint.

clean, bed very comfortable, staff very friendly. excellent breakfast!

my 81 year old mother and 6 1/2 year old son enjoyed the pool very much

breakfast buffet had a huge selection for everyone, even the kids enjoyed it

the staff, breakfast and pool

the pool had too much clorox my 5 year old twins eyes where really red and it was hurting them they

super hot on first floor and in pool room. you can hardly breathe it’s so hot

the breakfast was wonderful & staff was very helpful and friendly!

this particular time i was in no hurry and was able to enjoy the breakfast and pool

morning breakfast was excellent with a variety of food choices, hot and cold

staff breakfast was great

our kids loved the pool too

we took advantage of a king suite that came equipped with a full kitchen and pull out sofa

conveniently located. ev charging stations.

my kids did enjoy the french toast sticks

very clean and free breakfast and everyone that works here is very nice.

there was no breakfast due to covid 19 but they had hot water with tea

no continental breakfast as offered

few breakfast choices no business center

no bag breakfast we had it at our last visit

we love staying here because of the kitchenette, laundry facility and it’s close to everything

the size of the room, the frig, on site laundry, etc

very close to the airport. easy to find. excellent parking. good gym.

staff were very nice ' from lady at front desk to housekeeping to shuttle staff all very

complete kitchen facilities

the staff and breakfast

location to airport and their 24/7 shuttle service

beds are so comfortable and the breakfast is delicious

location, offered breakfast, swimming pool and gym access

it was clean, close to the airport, breakfast was great, staff friendly, and room awesome.

included hot breakfast and dinner

i have also enjoyed the food from the kitchen which is included in my room fee

room very clean, breakfast great, staff very helpful

i liked the kitchen equipment, the bathtub size, the bed/pillows and location of the place

free laundry, breakfast and dinner

pool was closed, gym had one machine, bar was closed

hotels provide free breakfast now, this hotel did not

a breakfast would have been nice.

was clean and definitely met my expectations; however, could offer more options for breakfast

the breakfast was really good.

i didn’t realize the pool was an outdoor pool.

the person driving the shuttle the morning we left was rude and careless with our items

staff and room and breakfast are great!!!

breakfast was delicious

no more shuttle to the mall

easy parking

parking lot was little small but was able to get a spot

plenty of good parking with close and secure entrance

restaurant at the hotel offers room service

horrific near the laundry room and gym

the machines in the gym did not work, the tv was difficult to use, the room was extremely dim.

but there is a restaurant and bar on site

gym had no lights and every machine requiring power was unplugged

bar was out of milk

size room with mini frig & coffee maker, great location to syracuse airport and university, free parking

lots of parking spaces, could easily park my 15 foot

and the shuttle

tub, how ever there was loud music people yelling and what appeared to be drinking while having kids in there site

clean, specious, friendly staff, free parking, free wifi, bets are not allowed, free tea and coffee counter at the lobby

pool was closed and no normal breakfast because of covid, but that was out of the hotels control

very friendly staff. beautiful rooms, nice pool and jacuzzi. nice gym and bar area.

it was clean, room was large, and breakfast was fantastic.

they offered kids eat free with adult purchase in the hotel restaurant

and comfortable room close to the airport great breakfast shuttle service to destiny mall drink

the lobby has coloring and games for kids

breakfast was excellent. my kids loved the pancake maker.

late check out

hospitalities, shuttle service,convenience from the airport to name a few.

if you have kids with you, dont stay there

the breakfast area was so full we couldn't find a table.

nice hotel. breakfast was good. peaceful room.

free breakfast was excellent

- #1 the gym did not have an bicycle (i'm in physical therapy and it's part of my routine for my bad knee)

breakfast was excellent, the room was large, comfortable and very clean

the pool wasn't open ud83dude2dud83dude2dud83dude2d

clean, nice room. pool and fitness room were appreciated.

everything from the check in person. the cleanliness of the hotel and the pool.

booked this certain place for the pool area for the kids and we were unable to use the pool because it was closed for the day

clean, nice room. pool and fitness room were appreciated.

sheets or blankets at 11pm we had to go to reception to request them also we choose this for the pool which was permanently closed

comfy bed. having the kitchenette. 1st floor room available. location.

for the breakfast add more choices. add a blender to the kitchen.

the kids loved it as well

staff was very nice, bed comfortable, pool and hot tub was fantastic

machine was broken for breakfast

oh and the breakfast was awesome, loved the chef

it was very clean room were nice and a awesome breakfast for a hotel

the continental breakfast exceeded my expectations

the breakfast was excellent. we enjoyed it.

great hotel. very nice people, breakfast was awesome. location strange but hotel great

we liked the pool, hot tub, fitness center and breakfast

room 426 also, the fitness area needs more weights

clean comfortable beds room service every day with new towels

pool was clean, fitness room clean, hallways, elevator the bedrooms, all very clean

staff helpful. rooms great. spacious bathroom. breakfast good.

free breakfast was great for me and the kids, one less thing to have to think of.

the pool

we enjoyed time in the indoor pool, relaxing in our room, and free breakfast

pool not heated

elevator for entire facility, and it's between the pool and the lobby- so between the kids coming and going from the pool to snowy boots tracking in

didn’t like that i didn’t get to check out the pool

elevator for entire facility, and it's between the pool and the lobby- so between the kids coming and going from the pool to snowy boots tracking in muddy puddles, the constantly wet,

its not a place i would stay with kids again

the pool was closed for renovations during our stay ud83dude29

was friendly, everything was very clean and breakfast was wonderful

friendly staff. clean comfortable room. fully equipped kitchen.

the room was very spacious and offered a home away from home feel with a whole kitchen set up.

breakfast buffet was outstanding

the rooms were clean, breakfast was good and the front desk people were great

breakfast was fantastic! the room was very clean and the bed was very comfortable.

my kids enjoyed the pool and the staff were very friendly. i also love the location

the noise in the hallways of kids running up and down

was great, had something all my kids liked (with 4 kids this is not always the case) the pool was great as

indoor pool was perfect for my kids

pool , gym or regular breakfast

breakfast was only fair...institutional.

pool was tiny and there was no hot tub

breakfast was terrific

breakfast had a wide variety and the staff was amazingly friendly

in shower, reddish brown stuff running down side of bed (not mine), and the treadmills in the gym do not work

free laundry if you bring soap

large rooms, free laundry, full kitchen, nice breakfast

my kids had a ball breakfast that was great the lady

we had a last minute hiccup and had to bring our kids and they upgraded us to a larger room so everyone was comfortable during our

their had to be 18 kids in it and 4 adults

continental breakfast and swimming pool

clean, quiet, great breakfast

part of the reason we picked this hotel was for the pool for our kids

clean. good breakfast served early at 6:30am

didn''t like the long walk from the parking lot to the elevators

my sons loved the pool and the breakfast

was exceptional, the pool and hot tub were clean and great for the kids and the breakfast was so delicious

the pool area and the gym were nice and clean.

clean and easy access to hwy's. staff at desk friendly. free parking was nice as well.

so we can watch something different than the kids

was a perfect stay with nice room with free hot breakfast in the serving and full speed wifi

bed and pillows were comfortable. breakfast was good.

big beds, best breakfast

i wish they had juice boxes at least to give to the kids

the breakfast in a bag was very well done

breakfest was good room was clean perfect for 2 adults 2 kids

this place also includes a gym, laundry facilities and free breakfast

beds were comfortable. staff was really nice. checking in was quick. breakfast was good.

this place also includes a gym, laundry facilities and free breakfast

the breakfast was best i've ever had at a hotel

didn’t mention the fitness room or the wifi

did not like that the front desk worker told me the fitness room lock was malfunctioning and i could not use it, when the night before i was directed

very small but function fitness room

in the bag was one 8oz bottle of water, an apple, one crunch bar

came to syracuse for a college tour at syracuse university but got into town too early so we requested early check in

of covid, only one family per time is allowed in the swimming pool, which is completely understandable

the gym was packed with little kids

beautiful clean property, good breakfast spread, kids enjoyed the pool, nice comfortable beds

security coming to my room to ask us to quiet down when all we were doing was laughing with the kids because another guest was trying to put their baby to sleep on a saturday not even 9pm

great views of the harbor. early check in was much appreciated.

pool table. place looked great. room beds and pillows very comfortable.

hotels bar menu is very limited with options

the layout is gorgeous and the bar, outside lounge area, pool area and main lobby are gorgeous

loved the bed. it was so comfortable. my daughter loved the pool so warm

the pool being open but i understand cause of covid

it was very clean. the breakfast was excellent.

smelt great, easy & convenient use of laundry on site, great breakfast, workout room, & super friendly staff

pool, the breakfast , cleanliness, comfort, location, staff

pool was very small

the pool was also disappointing, but glad you had one for a quick exercise dip

breakfast was good and the location is perfect, lots of restaurants and pubs are reachable by

very very small pool

the location was near alot of places,free breakfast was nice and offered alot of choices

no wifi provided paid was extremely slow and very annoying.

the kids really enjoyed the science museum

close to dinosaur bar-b-que and the bar strip, made for an excellent group road trip.

the pool was great for the kids, location to our event was great

pool was closed ud83dude25

were nice, bed was awesome, hotel had a bar and a place for breakfast if wanted

the kids slept on the pull out sofa

the kids were not happy with me at all

to get outlets turned on (loose connections caused by the bed bumping up against the outlet), the fitness center is apparently closed indefinitely, there were no hot breakfast options provided, and

the breakfast was nice, it was quiet for a downtown hotel. very close to what we wanted to see.

large refrigerator, microwave, full tub bath, next to landmark, and the best free continental breakfast i ever had

the gym has great exercise equipment for a hotel along with free weights. bring your music

location was a not far from anything and shuttle was always available

free shuttle to downtown area.

location, shuttle, friendly staff, restaurant and bar

the hotel does not have a laundry service

the pool, the location

pool was chilly

wasn't so much the hotel, but there were a group of very loud and unruly kids in the pool screaming, so i couldn't go back swimming and the came down to the lobby barefoot, wasting

family loved the pool

the room was clean and comfortable. the breakfast was excellent with many options!

wifi was not very good. actually very slow

gym says 24/hours, it s not no room service bar closes extremely early

heard from other rooms - snoring, room service, people chatting bed was very firm wifi should be free in rooms - its 2019 people

ey do need to get a couple more bar options for the cable machine, for lat pull downs for instance

ordered room service and my pizza was gross

restaurant and bar located in the lodge

the noise level coming from the bar was a little too much while we were dining

the heated pool area as well as the fitness studio were in pristine condition

the heated pool area as well as the fitness studio were in pristine condition

very clean and nice beatiful hot tub and pool

laundry facilities were new (like everything else) and well kept

pool

was traveling with my small dog and the extra pet fee i thought was high

pet fee is high.

we had a kitchen with a dishwasher

breakfast and the pool

good breakfast

indoor pool was ice cold

breakfast was fantastic

pool and hot tub

kids running up and down the halls hitting walls and yelling

also it would be nice to have a turkey choice for breakfast meat for your guest that don't eat

great location! the restaurant and bar in this hotel was delicious. clean! breakfast was good!

nice location over looking the river; inviting restaurant and bar attached; very nice staff; good hot

friendly staff and excellent hot breakfast in the morning!

breakfast was good and the pool and gym facilities were great

pleasant location, very good gym.

on-site pool and sauna was nice

didn't have the opportunity to use the pool or gym, but the breakfast was above average, our room was clean, warm, and comfortable, and the shower

didn't have the opportunity to use the pool or gym, but the breakfast was above average, our room was clean, warm, and comfortable, and the shower was