pool isn't big enough for adults. looks like a kid pool.

site needs updating- no mention of pet fee on web- site

breakfast, bed sleep great! great parking and very quiet

we were late for breakfast.

only issue no one ever mentioned a pet fee

breakfast great

full kitchen with dishes and silverware (perfect for families) and they allow pets

room was great! loved the mini kitchen.

spent over a week at this hotel with our two kids and our pets during the helene hurricane

modern, new room like a small efficiency apt with small kitchen

bed was comfortable and the breakfast was excellent. my family loved the pool.

checked to this hotel because it had a pool i got checking in and the pool was closed for two days for unknown reason's they didn't waylt

the pool and spa were well maintained

tub and indoor pool were nice, very comfortable and clean room, breakfast was hot and plenty of food available

room was large and well equipped having a small kitchen

the hot breakfast.

staff from the front desk to the kitchen staff were wonderful

the breakfast in the morning is lacking

good location, close to the highway. good breakfast. good value for our money.

no hot breakfast, no coffee in room

the breakfast was excellent with very good coffee.

teri the breakfast attendant has the softest and sweetest voice

the gym is small but adequate

breakfast was great,

wonderful staff wonderful room wonderful breakfast this is what i expect at hampton inn

room was spacious and our kids had a great time in the pool

room was spacious and our kids had a great time in the pool

clean, nice room, quite, comfortable bed, great staff, delicious breakfast

gym could use a wider variety of equipment, but it s a nice size and available 24hrs.

i like the lobby, breakfast options, quick elevators, pool although closed for this stay, convenience of the highway, gas and food

breakfast was excellent

breakfast was very good and very tasty,fall in love with the bed was so comfortable everything was

nice property with great breakfast and great outdoor space

would have preferred if breakfast was available

staff was so kind and friendly especially the receptionist at the front desk she was great and breakfast was super as

i love that they have a bar & a open kitchen on site!

the bar and drinks.

under construction and no indoor pool

very clean!! very friendly staff! clean pool!!!

we used the pool and had a ball. close by to shopping etc

the gym is fabulous, they even had dumbbells of all weights from 5 to 50lb

even though the pool was small, i managed to swim laps

love the indoor pool! the food and the door key opening pool, gym and laundry room.

we also enjoyed the breakfast and the pool

we had ing we needed with kitchen and living area.

staff at the breakfast bar was very welcoming & friendly

newer, clean hotel with a nice staff and good breakfast

no towels for pool

breakfast was very good! it more than meant my expectations!

good breakfast, great customer service!

the gym was nice as

we did not eat breakfast. the pool was great.

my kids swam in the indoor pool and somewhat like it although they said it was cloudy

the property is designed to be welcoming and upscale in every detail, including awesome pool, amazing restaurants/bar, perfect room w/ luxury bed, linens and tv

the indoor pool is the highlight for me

to the people who left beer cans in the parking lot: don't be so nasty and clean up after yourselves

i enjoyed having the gym directly across the hall from our room and i was impressed there were laundry facilities available for guests

everything was clean and kept up well. we enjoyed the breakfast. more than we could eat.

the breakfast was better than expected

parking lot needs more lights

arrival, we requested a late check out, and the lady at the desk said we could check out at 12 pm

late check out and i can stay in the same room ea wk i stay

gym was clean and nice. morning staff very helpful and kind. (womsn with red hair)

clean place & great breakfast

our beds were comfortable and breakfast in the morning was good

great location, wonderful breakfast & customer service, updated rooms with plenty of parking!

there is some work being done to the facility and the gym was closed but that was not anything that changed the value of our stay

needed updating, the gym was closed

gym facility was awful and not well maintained

pool was under maintenance

breakfast we fine (waffles and eggs etc

breakfast was wonderful and the hospitality we received from david was even better

breakfast was cold.

that the pool was dirty

nice breakfast

that we did not like except we had requested parking directly outside the room to make unpacking and repacking of the car easier

minimal parking with lighting

pool wasn’t open

we didn't use the pool but it looked like it would be lovely

bed very comfy breakfast tasty and variety awesome staff very helpful

good service, greay breakfast

was not crazy over the breakfast that was offered. when else where for breakfast.

breakfast was great

i didn't like that there was no pool. the breakfast didn't have much of a variety.

breakfast choices

sanitary wipes in fitness room

the fitness center was small but efficiently put together

we used the pool and fitness area and were very well pleased

pool, hot tub & fitness center were closed for renovations

cleanliness, staff and free breakfast

location was very convenient. breakfast was very good. all employees were pleasant.

the gym is actually quite nice

clean, comfortable, nice staff, nice to have a little gym!!

breakfast food is not good food is cold

some delays happened with laundry services

sorry did eat breakfast

breakfast only waffles n cereal and water down juice

breakfast was not great. coffee was yucky

and the breakfast was good and had a variety of choices

there could have been more on the breakfast bar like biscuits and sausage!

hot water or water pressure when taking a shower, only luke warm, and no stopper for baths for my kids

breakfast

couldn't even shower here, had to go to my parents the morning of thanksgiving with all 4 kids to get ready

breakfast was good

staff was super helpful, and the breakfast was okay

breakfast was excellent. the location was awesome, close to restaurants and other shops.

it's very hard to use your hair dryer and other appliances in the kitchen

the kitchen area was also large with a coffee maker, toaster, sink, apartment-sized refrigerator and a

the breakfast was delicious and the staff was very helpful.

clean rooms, friendly staff, great breakfast

pool was small.

nice gym. surrounding location

no real restaurant, just a bar that you had to pick up food

lobby bar wasn’t open all hours

i prefer outdoor pools to indoor ones b/c the chlorine odor is overpowering

breakfast was really noisy - attendant banging chairs while cleaning, etc.

pool wasn't open for the kids

breakfast was good

drove 1 1/2 hours to the hotel with my husband and 4 kids

my kids were pretty disappointed as we were there for 4 days and the pool was a reason we wanted to

breakfast bar and fitness room were quite acceptable

wonderful staff, clean, good location, pool, breakfast was great!

staff were very friendly, the breakfast was amazing and the rooms were not only clean but super comfortable

i also appreciate that they had to fill hot breakfast open

breakfast was great there were, so many choices

the kids enjoyed the pool and loved the fact that it closed at 11pm

also, the kids loved the indoor pool

the breakfast wasn't very good

had an awesome time clean comfortable affordable and convenient awesome indoor pool

also, the kids loved the indoor pool

to cold to use the pool but that’s a timing issue.

i liked that the hotel has a bar & restaurant on premises-very convenient

outdoor seating & pool-nice

our room was next to the pool and people were out late talking loud, so be aware of that

desk staff went out of their way to accommodate our request to lower the temp in the gym for us; great value and quality on breakfast and cocktails

smoking in pool area and smoking by front door so it came into pool area.

i liked everything, even the breakfast was nice.

the pool was closed even though they told us online it wasn't

the breakfast was delicious - best biscuits i’ve ever

they also provided complementary breakfast in the morning which was awesome

the gym on the 8th floor, overlooking charlotte is nice

the newest of the property. the entertainment at the bar was nice. staff was very professional.

the bar and sitting areas were nice

the location was great, and the staff was very friendly. went to the bar and she was amazing.

rooftop bar was an awesome place to hang out and have drinks with my girlfriend.

wish the pool was heated but the spa was great :)

i did also go to the spa i never received my complimentary drink but my sister who accompanied me did

the room service was phenomenal, great burger

quality staff in every aspect, dining, room service, front desk

great property, always clean, fab pool and bar.

breakfast is awesome

wasn’t that we didn’t like it, just minor inconveniences, pool was out of towels everytime we went

pet fee for my little 8 pound toy rat terrier was a little pricey

very comfortable and spacious. gym facility was very nice

i enjoyed the privacy and the pool and breakfast and the full kitchen

and bar closed to early for

1 tiny bar of soap,no type of shampoos,and no waste basket in the shower area

liked the property and the young lady at the bar who had chase step aside so the she could accommodate my reservation from a month in advance

the pool was a little chilly, but other than that, everything else was great!

so many renovations. couldn't use gym or pool

i loved the room and my kids had a great stay

the helpful and friendly front staff, beautiful and clean rooms, comfortable bed, able to get an early check in and loved the bar/pool table in the

pool gym lounge area excellent

great location and indoor pool for the kids!!

pool table and bar in the lounge area are great features

he was making my kids extremely

breakfast was great and beds were very comfortable

- the sliding bathroom doors pinched the kids' fingers between the handle and the wall

enjoyed their breakfast and public spaces

very comfortable. good location. great breakfast. great staff at front desk.

the breakfast was exceptional and my kids loved it

the complementary breakfast had plenty of choices

the pool warmer?

location, very quiet, very clean, friendly staff, good outdoor pool, hot breakfast, self cleaning elevator buttons, lots of parking, great shopping and restaurants around

smaller gym and pool, but overall very

the breakfast

cleanliness,the comfort of the beds, breakfast and michael the front desk guy

clean property, comfortable beds, nice pool

kitchen , living and bedroom i absolutely love it … but the main reason is the heated pool

we participated in the breakfast each day

great room with separate bedroom and full kitchen we enjoyed watching the kids play basketball

the pool and jacuzzi were great!

speaking loudly and kids running from room to room

didn t like the fact that the pool closed at 10pm

the pool was closed

the beds were very comfortable. the breakfast was great with a lot of variety

enabled cooking, reheating of delicious bbq leftovers, making breakfast early

the parking lot, to the lobby, to the room: the entire hotel was very clean

laundry room could certainly use some cleaning

the gym was never busy and well equipped

having a kitchen with all of the essential appliances was awesome

also sunday morning staff wasn’t prepared for all the people for breakfast

breakfast ended to early so we missed both days

loved the large windows and kitchen, even though i didn't need to use it

that the pool was no available at least to lay in the sun.

it also has guest laundry, which we needed traveling with a toddler

has a pool that is outdoor with a portion that goes indoor as well

longer hours for adults at the pool because during the day the pool and the jacuzzi is full of children

hot tub. pool. breakfast. clerksawesome

indoor/outdoor pool was heated.

breakfast at restaurant was excellent

only thing that i wasnt a big fan was with that the hot and ready breakfast is not included and the pillows got flat pretty quick

location was great. did not eat breakfast

breakfast is not self serving

we used the pool the first day and the second day it was closed

it was a clean hotel with excellent breakfast setup

very clean,good breakfast and awesome staff

rest...and breakfast staff

there was an odor in the hallway by the fitness center.

i liked the convenience of having a fitness center

inside pool

best part of my stay was having my grandchildren swim in the indoor pool with my family and i

it also had a small kitchenette with a refrigerator, sink, microwave, and plenty cabinet space

indoor pool, wonderful breakfast and front desk staff; very helpful and extend themselves to be of service

kitchen sink stops up

breakfast

maybe some snacks on the bar. enjoyed the bar area and staff was great!

did not eat breakfast there.

chose this hotel for the pool

stay there before familiar with most of it, nightcap bar ice is convenient bed is great.

couldn't figure out the scale in the gym, but that could have been an operator error, lol

breakfast. central location. wonderful and friendly staff.

hallways smelt like w33d -they only had two housekeeping so they were behind on laundry -the room was stocked with one washcloth and no trash bags -pool water was extremely

there is no laundry facility or laundry service in the hotel.

about laundry was told there was no customer laundry facility desk attendant very abrupt and

pool hours should start before 10 am and bed could be more comfortable

well appointed rooms, welcoming and accommodating reception staff and a great bar lady , alisa.

entire staff from the front desk to restaurant & bar were extremely professional and friendly

salt water pool was definitely the win

bar was very convenient and the location was great

the free breakfast was very limited.

i hate there isnt breakfast anymore because of the rona

breakfast

spacious, had a kitchenette, bed was comfortable, everything worked as it should.

laundry $4 to wash and dry ridiculous and no special rates for one's with extended stays wow that's

the pool area was rather small but it served its purpose.

free breakfast and great water pressure

pool room bed bedroom

very friendly staff members, clean over all, great breakfast, good location!

outdoor swimming pool. it is april to bad they did not have an indoor pool

fitness center

staff first put us across from the laundry with 3 staff who we asked if it would be loud

wifi to work , also eggs were fake.

running all day an night loud bottom floor near door that you hear open and close an any wanna do laundry you get enjoy that no sound proof at all wasn't move to a different room because they where

fitness room stationary bike seat was broken

easy early check in

everything was great including the continental breakfast.

gym could have some free weights

breakfast was kind of a mess

breakfast was extremely good and hot

great room and service! after bring at carowinds for the day the bar was perfect!

and a small bar for those inclined

and we showed up actually on time so the kids could swim in the pool and it was closed

breakfast was good, could have been better especially with the huge lobby there. more offerings.

the staff was very friendly, the pool was nice and the bar was an added bonus

unfortunately pool was closed but it’s ok

the breakfast was also good

pool being closed

rooms were clean. breakfast was great. location was in a nice area.

pool needs updated.

the utensils in the kitchen were not clean

have pool towels available

only downsides i noticed were that the wifi could be a bit more reliable, and the pool hours went quite late into the night

pool was out

on kitchen counter,all tables for eating, bathroom counter, shower,on night stands, in the bed

i also liked that there was a small snack bar located in the lobby

the pool was lovely and the trees were amazingly beautiful

i had a 3rd floor room overlooking the pool (which included a small patio perfect for my morning coffee)

there was a balcony overlooking the pool

pool was in an inner courtyard, which helped it be more relaxing (away from parking, road noise)

only thing i was disappointed in was when we went to breakfast this morning and found out that you stopped serving at 9

the nosey kids....lol

it also had a separate desk/work area that was convenient for my kids to hook up

rooms, staff was great, very patient with the kids, went out of their way to take care of us and be

the gym was poorly

called before i arrived to request an early check in, the staff said yes there are plenty of rooms available for early check in

me and my husband received 2 complimentary drinks from the bar upon arrival

they accommodated my request for an early check in

breakfast and rooms were spacious

everything but breakfast was best

it had a small pool

the bar was open and staff was helpful and friendly.

the bar wasn't open

the pool hours

the pool wasn’t open… i wasn’t made aware of incidental fees.

no indoor pool

excellent selection for breakfast!

comfortable room, nice pool but we didn't have time to use it. breakfast was great,

the staff was lovely, the pool was so nice

our kids enjoyed the large, outdoor, clean pool

nice breakfast, comfortable room and good restaurants within walking distance.

pool area was small

we did not eat the breakfast due to our special diet.

and their breakfast is so much better than other places

the pool wasn’t working the only part i didn’t like ud83dude14

room was spacious and quiet, perfect for a family with young kids

free full breakfast, gym and two pools,free parking, a dinning area to chill-out later

service desk they were rude and could not provide the same answer to my question for a late check out when i got the room they said 1 was the time then when i needed the late check out

more than i expected and saved us from having to leave and go out to dinner which was great for kids that had been traveling all day

also wonderful swim-out pool