the room was prestine and the pool was a welcome sight after a long day

the breakfast had various options for different tastes

loved that the room was clean & set at the right temperature, also the breakfast staff was excellent

we ran late for breakfast a little but they held it over for us

need more breakfast and early check in

the breakfast area is large, clean, and offers lots of great options

the entire hotel was very clean - from my room to the fitness center and the breakfast area

very clean and the breakfast was exceptional.

friendly staff, very clean, excellent breakfast, quiet and safe

good breakfast from

were ready to take a nap at 4 when i called at 12 and they said would send over while we were at pool

main pool was dirty

the shuttle did not pick up at airport like internet said, nor to other amusement parks like said

breakfast was sub par and tasteless

i requested a shuttle they called me a few hours before we were supposed to leave to cancel

i was there for 4-5 days pool was closed the entire time

sliding door in our room and that looked out to a full closed pool at all times.

of the building could be better, pool wasn't working if you have it fixed if not working do not advertise in the amenities

pool was closed with no mention of that on the site when i was booking.

pool was on the cold side, not a big deal, more variety for hot breakfast would have been nice, but it was very good anyway

loved the breakfast buffet

and the gym was pretty ok and clean

loved the hotel, it was very clean. i felt very cozy. nice gym and good breakfast.

pool was closed for maintenance on a friday which was disappointing but other than that everything

beautiful house, tasty breakfast, very good hospitality, feel at home

the breakfast was perfect

the breakfasts every morning were amazing and the conversations over breakfast were heartwarming

the pool deck has super comfy chairs and is nicely enclosed with plants for privacy

the kitchen facilities are quite good to prepare meals

we didn't take advantage of the breakfast

the room was huge, everything was new and sparkling clean, great breakfast and service

location, pet friendly, kitchen, friendly staff

i would have liked the gym, spa and hot tub within the facility

swimming pool not heated/ or broken pool heater.

fun area with lots to do. convenience of everything you need in site and room service.

room service expensive and incomplete

also we could get room service very late

the pool was clean and refreshing

pool

pool , sauna, river, gym excellent

it had a big pool, the gym was good and the rooms where big, had fridge and microwave.

breakfast not available due to covid , gym not working .

excellent location. staff very helpful. good gym. warm and colourful decor. .

convenient room layout, ammenities, and clean rooms. work out room was nice. nice pool area.

pool was great. staff very friendly.

the rooms were very modern and well designed. i was able to use the gym.

the outdoor areas are also pleasant - we enjoyed a quieter time sitting near the pool

great pool with lazy river

the room, the facilities, the bed, the complimentary chocolate, the food, the spa facilities, the pool, the guys and gals who make the leave wonderful

there was lots of kitchen space so cooking was a dream

love this resort. great location and outdoor pool area is stuning .

the room, the facilities, the bed, the complimentary chocolate, the food, the spa facilities, the pool, the guys and gals who make the leave wonderful

the pool was not usable it was green

at her with a smile on his face and said to her that she shouldn t leave the jeep there in the parking lot at night

our parking was far to say our room was upstairs

didnt eat the breakfast

and did not have wifi in our room just near the office

great for families, kids game room, water rope course is terrific

overall it was an awesome get away for my husband and i from the kids ud83dude0a

we were looking for simple chicken tenders for our small kids while we (the parents) wanted to enjoy a drink and sushi in the bar

only thing i didn t like is that it was no spots available for the spa ud83dude16 other than that i loved

room service cleanup could have been better

shuttles advertised to the theme parks are few and far between so don't rely on these when booking

loved everything especially the pools and ritz kids

the staff was very friendly as well as the gym facility was well equipped

pool was fun and loved the ritz kids playground/ sprinkler area

daily room service was not great, i still came to my room with my bins full of rubbish

could hear our neighbors next door as their kids would scream and play in the morning (i’m guessing the walls were a bit thin) other than

outdoor seating area was beautiful the pool was definitely a plus

location pool n gym

location, hotel was perfect for kids to stay and play in the pool for the day

the pool way very relaxing

kids pool out of order

if they even checked it out they did not call me or offer me to move or any compensation i had kids with me

there is no way to get the coins to do the laundry

proximity to airport. gym. pool.

if you’re traveling with kids stay somewhere

extremely clean room. friendly staff. great breakfast.

breakfast schedule could not be located anywhere on hilton app or hotel website and was not

location was great. room super clean, facilities outstanding. really good breakfast

breakfast was great as well

only thing was that i wished the breakfast menu was different each day

pool far away from the

the breakfast and traffic pool was cold

the pool

the breakfast had a variety of choices and gives you a 4 hour window to enjoy it

the pool place needs works

were in walking distance, food at the grill, coffee shop and pool bar were all excellent

they put us up on the highest floor with a view of the pool and everything was conveniently located by the store and bar

golf course next to the resort, nice outside fireplace

enjoyed the kitchen with laundry facilities very convenient

i felt as though the pool lounge and bar areas were just for me and my new friends

clean and friendly, had room service, staff made up hide a bed for my grand daughter, very nice

breakfast

spacious rooms, breakfast, gym, location, design

free open bar clean room and no smells

have liked the breakfast served till 10

gym was out of service for remodeling

the gym was unavailable and broken

even the laundry room didn't work for the whole

clean rooms nice front desk great breakfast close to everything

don’t think that i would have made a complaint about if how early the breakfast

the pool and rooms was awesome

the room was very clean and large, the included breakfast had a nice variety.

clean, so comfortable, great breakfast and pools/amenities, excellent deal

the breakfast and pool

breakfast was real good and had a good variety of items for a diabetic diet

i enjoyed the comp late checkout and the staff was friendly and accomodated me with early check in which i greatly

very nice hotel with amazing lake view, the bed is comfortable and big suite good for family with kids

had an issue trying to order room service using the scanned website.

you’re traveling to disney with kids and arrive to airport late this is a perfect place to stay before heading onto magical express

you re traveling to disney with kids and arrive to airport late this is a perfect place to stay before heading onto magical express

don’t like that the website advertised a shuttle available but shuttle schedule is so limited that they shouldn’t even list it as should

the staff was very friendly and we all loved the pool

shuttle to disney was almost non existent, went one time after opening and one time before night

very clean room. very comfortable beds. nice breakfast. free parking. close to the theme parks.

water park, great extra.

tiki bar prices were a little pricey may have gotten more business if they were a little more

there was a tiki bar on an adjoining property that you can walk to to get a refreshment and something to eat

hotel was clean and i used the laundry facilities

to disney, clean, comfortable room, staff extremely friendly and helpful, wonderful breakfast

many activities right outside the hotel, such as a zipline, miniature golf, and 3 separate pools, all included

love the property all the activities that they have for the kids are amazing and i felt like we were home it was private gated community i loved it your staff

love the bar at the pool also a restaurant

size of the room was great, having the kitchenette was wonderful

they offer swimming, a swim up bar, fun activities every night of the week, golf, a spa, tons of things for the kids and so so much more

the gym is a great facility, very clean and plenty of varied equipment to use

kiko and marcus at the bar are the best

pool area was amazing

and provided information about the property such as directions to your apartment, activities, shuttle times, etc

quiet, plenty of things for the kids to do and a bar near for the parents lol

i loved how they had so many games and activities for the kids and treats

the pool was clean and the room was comfortable. the fitness center was very good.

facilities are nice with a pool table and other fun games in the lobby

24hr pool table and snacks

clean, the back area was full of fun and games , the bar staff was great as well !

we enjoyed the chill atmosphere and playing pool

there was a nice gym and a pool outside but unfortunately no hot tub

free ev charging

the kids loved that

pool was always empty and open late (11pm)

personnel, gym, swimming pool, breakfast, rooms, property, parking, …

we used the laundry room and it was nice and clean

the breakfast was really good and a plus

was good, breakfast, room and room service, 24h reception, ice machines, coffee and also laundry (paid)

we checked-in there was kids screaming so loud and running up and down the hallways, we had to call front desk within 1

the breakfast

so kids slept with no sheets, blankets or pillows and used the towels we had

warm breakfast.

great staff, & breakfast. clean rooms, and very welcoming. definitely worth the money

and if i was wanting that to request a double bed bc that is the only rooms with access to the pool view and have a patio

wouldn't recommend it if going with little kids

nice looking grounds, pool was clean, park for kids was kept clean

wifi was weak & sketchy. coffee maker & toaster oven didn't work well!

liked everything... very independent and comfortable..kids loved it

nice looking grounds, pool was clean, park for kids was kept clean

the hotel is great! very good rooms, the wifi is great!

pool was small

updated and modern, very clean, and the cinnamon rolls are so good at breakfast. a good gym too.

the shuttle service to the airport was such a bonus considering taxis and uber’s are much pricier

the breakfast was also pretty good

the gym was great too

the shuttle service never showed.

the pool and lazy river so relaxing. thank you to the staff especially pura for your help.

i likes the gym and the room

35 dollar pet fee

5, for those without cars, could use more than the 1 time for free shuttle to come and go - check that with any hotel before you book

chilled out poolside with drinks every night and the kids got to play

the room was big enough for the kids.

the kitchen was well supplied, great master bath with jetted tub

did not like that the arcade closes at 10pm or the gym as well, wish it was open later.

value with ample room space and full kitchen

beds, pillows and sheets were not comfortable, the bathroom was not very nice, the mini frig and kitchen was not great

rooms are really big, beds very comfortable, staff really friendly and helpful, very clean, breakfast was

pool is not extremely big, but it is very good for small children because is not too deep (less

they have a workout room, pool and even a laundry room

did fix it and provided me with the appropriate room upon going to the room i loved it had a kitchen stove and i was able to provide food for my kids the beds were comfortable plenty of space

breakfast was good with excellent entertainment by the balloon animal artist to entertain the kids

was no ice and the laundry wasn't working ,the parking shouldn't be extra if we are staying

she left a note and my kids wrote back and she responded

and the pool area was great for kids and adults

breakfast could be improved with a more variety of choices.

were very nice and clean, pool area and bar were very nice, but definitely needs more shade

room service every other day

everything. the breakfast was amazing. cleanliness awesome pool fantastic

laundry machines only 2 were working and dryerer only 3 were working,,,,prices of detergent and

the gym. the breakfast area. the room. the lobby. everything was great

and hanging out outside there units, which made us feel not safe but there was also security in a golf cart going around and it only happened on the weekend

loved the pool and hot tub room was perfect for our one night stay

love everything about the resort what you see in the pictures is what you get the drinks at the pool were good and the were cheap i love this

kids had fun too

pools, mini golf, game rooms, basketball courts and much more

bartender amazing , fast and kind with the kids . 10 to 10.

the hotel was right across from seaworld. convenient location! clean hotel and very nice pool.

comfort, breakfast, kitchen, laundry at $2 per wash, staff and very close to sea world and aquatica

the kids enjoyed the pool

the cleanliness and updated decor. pool up to 4 feet. great for little kids.

late night dining options/room service was available and the food was actually very good

the spa, gym and pools were exceptional

bring their kids by the boat load

the different pools were great because you could relax in a more quiet area or if you had kids there was a fabulous pool for them

i left $6 to complete a load of laundry later that day, it was gone when we returned

access to a laundry room

the front desk gentleman was very nice. breakfast was great!

helpful wrt attractions transportation breakfast was fabulous and outstanding service from the kitchen staff

they need to get better detergent for there laundry

missing things, instead she started picking things up because time was passed so after waiting in kitchen for 30 minutes we ended up not being able to have full breakfast

room service , different coffee kerug choices maybe ? and another roll of toilet paper.

it connected to the mall with lots of things for our kids to do as a stopover the morning of our disney cruise

we loved the gym, the pool, hot tub, and cleanliness of this property

for these newly renovated clean rooms which came with starbucks breakfast each morning and free parking

pool and gym were a nice addition

the pool area was nice

shuttle to/from the airport

pool temperature was not maintained to use in dec cold. also there is no restrooms near to pool.

convenient to the airport. the shuttle service was also very good.

breakfast could have been little better

breakfast area could be a little bit bigger, nonetheless, i’m very grateful breakfast is included

keep the pool clean.

cleanliness, breakfast,.

old mattresses and paint peeling around the pool made it look trashy

the following morning i woke up and breakfast had ended

the gyms were also very clean and had several exercise options

the actives every day were good and the gym was good

the gym and the little market shop were very convenient

the breeze bar and grill is expensive

pools/faculties were great. two gyms to use multiple pools. really good.

the breakfast was nice

the scrambled eggs were way overcooked and dry (but the rest of the breakfast was fine)

parking, free breakfast, nice staff; especially the ones that worked breakfast and the desk

room was big enough, great breakfast and very close to the airport.

was great, room was large and clean, amenities were good (gym, etc

sausage at breakfast was burned

never givé enough towels for everyone staying with me, laundry mat stinks like dead mouse.

phone or laundry until we asked ( phone was faulty ) hot and cold water ( faucets were opposite to the

floor overlooking the pool, laundry room, elevator, free coffee 24 hr

the price was way too cheap for this hotel! great room, great location, and nice pool.

coffee in the lobby and the pool was nicely maintained

the wifi was very slow.

the tv, wifi don?t work , there?s mold in the ceilings

the first morning of room service the room attendant failed to restock the in room coffee

of check in, very clean rooms, convenience of laundry facilities, mall and convenient store in walking

to airport with included shuttle and convenience to work a few hours in the morning with reliable wifi

also, machines to buy laundry soap broken

no bar or lounge although advertising that facility

wifi password was in our desk in the room

the kitchen staff was rude

room was quiet and facilities were great, including good laundry facilities

the poolside bar and grill

valet took us to our villa even at midnight via golf cart which my kids absolutely loved

the pool and bar area.

trip here love the place, fantastic pools great gym you can hire bikes, play basketball and tennis, great restaurants and lobby area with 2 arcades