pool was big , clean amd fun, breakfast was delecous , we stayed in the suit room

it was very clean. the staff was helpful. the breakfast was very good.

there wasn't a lot of seating for the breakfast.

we loved swimming and the breakfast

good breakfast, friendly helpful staff.

i advised no because i have kids who want to swim

fitness room was very lacking

breakfast was good, and coffee was available all day

staff is out standing. hall ways and lobby are clean. kids had a great time at the pool.

warm clean pool

only great thing is no pet fee and my dog was with us

early check in nice staff

love that you have a bar and restaurant on premises and being right on the lake

breakfast

beautiful setting. sat in bar to watch a ballgame and eat dinner....was really nice!

loved the location, breakfast, bar and the staff were so nice and welcoming!

didn't take advantage of the breakfast, but dinner in the restaurant was wonderful

we didn t like that the breakfast attendant is the front desk attendant

the hotel had only a continental breakfast option, but it was

continental breakfast was good

the breakfast was very limited offering no hot items

the breakfast was very sparce and not one staff in sight our entire breakfast.

breakfast selections, considering how small it was

i was told that there were not any clean and i would have to wait until someone came in to do laundry

breakfast needs a bit more hot options. the rates could go lower to attract more people.

only complaint would be that the pool is closed at this hotel

breakfast was really good laundry facility was also

the fitness center was really nice too

the layout of the hotel

the hotel has a restaurant and room service available until 11 pm

was comfortable, room service was very nice, breakfast was excellent

the food for room service was just ok

next door to our room was a bunch of kids and woke my family up between 2-3am, jumping and doing cheers, very frustrating

was hard for the price, should offer free breakfast kids running around hallway and yelling

they have an exercise room, hottub , pool, and onsite parking

the pool/spa area was even better than we had pictured and fortunately we had it all to ourselves

and the pool was warm compared to others

room service was also great

calls were not forwarded to the room), the same goes for maintenance; also last but not least the wifi in our second room sucked so bad we had to get an extra data add-on for our phones

you like wifi, don t accept room 213 - while there isn t any

nice decor & furniture. bed comfortable, shower good and the gym area was decent.

historic hotel in pleasant downtown location. very large room. wifi worked. comfortable.

pool looked nothing like the pictures

they did give us a drink brochure to go to the bar to wait until our room was completed

ok, nice staff, ok rooms, great breakfast. our kids enjoyed the pool.

great front desk staff, large room and excellent location for bar examinees.

love the restaurant on the 2nd floor & gym/pool is below ground level, felt very safe

then getting home near midnight and having to immediately do laundry and shower + wash our hair

family had everything that we needed for breakfast, fresh waffles, eggs, sausages , yogurt and fruits

breakfast was hot and plentiful, had available space for seating

breakfast was included and quite good and varied

large clean breakfast free coffee

pool was closed

construction was still going on and no buffet or pool

gym and lobby

a lot of noisy kids, expensive to park, mini fridge didn't work

called to get room service and nobody answered the phone

were a lot of kids and breakfast area always very crowded, the 000 suite rooms located near the elevators were

especially in the bar and kitchen

thing i didn't like was there was no knock for room service & when we left the beds were not made

adults a chance to take a break and enjoy the evening and the hot breakfast is a winner with the kids

they were available to be used in the bar between 5-7 if i recall correctly but it was a nice surprise everyone was really nice, great

trouble with wifi rooms not cleaned until late afternoon and on day not at all

the free wifi was much appreciated

there was a night club directly below us, the gym was right beside us

we did not have breakfast as we went to a wedding brunch

bed was to cold and bed was hard the view sucked had to pay for wifi and coffee

very friendly staff and the bar down stairs had amazing drinks and appetizers

the hotel is spotless clean staff very friendly and helpful hotel bar and staff excellent

shower head , location. gym, pet policy

great location, nice big room, nice bar and resto.

comfortable clean room, and had great bar food and drinks in the lounge.

the price and i couldn't utilize the pool

the pool was nice and we also enjoyed the steam room

no actual breakfast served

i was not able to use the pool

no toiletries and breakfast.

+ free parking +complimentary chauffeur service + first drink of each night included, friendly bartender + free breakfast, and one of the best tasting hotel breakfasts i've ever had

+complimentary chauffeur service + first drink of each night included, friendly bartender + free breakfast, and one of the best tasting hotel breakfasts i've ever had

would have preferred traditional breakfast items like eggs, pancakes, fruit.

breakfast was amazing and we enjoyed sitting on the outdoor patio

happy hour and breakfast were great. their driver ian was great.

gym could improve its offer but still it was decent

kids loved the bird in the lobby

the gym had an unpleasant odor.

with kids you microwave more than many things

free parking and breakfast, and microwave oven and fridge in the room.

highly recommended, breakfast was good, the entire was place was very clean too

breakfast was good ud83dude0b

continental breakfast was well varied and fresh

nice room, pool, parking

the continental breakfast was delicious

modern and clean laundry (credit card)

had an old laundry smell

it was clean, room was spacious. hotel had a laundry room and it was easy to use.

hallway smelled like smoke and laundry

allowed an early check in after a long haul flight

qualities of welcome shuttle to move in the city big size of bedroom breakfast

no hot breakfast kitchen is not operational for that, only cold breakfast items and a toaster

breakfast was just passable

great breakfast options, courtesy shuttle, spacious room, commies bed, friendly courteous staff.

waitstaff compensated for very slow kitchen service by bringing a complimentary appetizer

the case then they need to put more than two bath towels in the room—especially given the spa tub

clothes were black they basically stole 100 dollars from me not to mention the room advertised a spa bath there was none

just amazing beds were soft and comfortable tv was huge also the bathroom and shower was like a spa perfect air conditioner was at the right temp the room is set up with coffee fridge there is a

the bed was very comfortable and the spa tub in the kennedy suite was nice.

room & spa bath

the location is amazing. everyone is really kind. free parking.

wished the bar and restaurant had been open.

would like more breakfast offerings. only service at the bar offered.

there was no room service and no staff to help with luggage or respond to requests for a bottle opener or

i went to the onsite bar and the staff, drinks and food were very good

the bar and restaurant were excellent

super upsetting to know that they cut corners on laundry

loved the layout so we could watch the kids in the pool from our rooms

comfort, pool breakfast staff is respectful and friendly

the shuttle bus driver was so awesome, he drove us to the airport and back

and hot tub were out of order, kitchen had no flatware or dishes, tv did not work, and bathroom door was broken

wish the pool was fixed

they leave the kitchen door open and the kitchen was a mess the whole time i was there

also they don't offer anymore continental breakfast

the pool wasn't open and 'breakfast' was very disappointing

kids don't have chocolate during packets for morning coffee time

enjoyed the fitness center and bar area

with kids, we can't buy all our meals at the hotel

kids were disappointed

i was up since midnight the night before and the staff was able to accommodate an early check in which was very kind and i appreciated it tremendously

deep cleaning to the cracks of the walls, however someone did clean, as you could see them doing laundry and it smells like bleach with out a swimming pool

location to the airport and so easy to get a shuttle

friendly front desk staff cheap laundry room allowed urgent clothes washing

personal concern about shuttle to & from airport. changed our room at our request .

the shuttle

amazing staff nice pool and spa washing machines good location

the pool or the hot tub was out of service.

the kids and i enjoyed the spa pool and swimming pool

pool not available.

key worked for room but not for pool or outdoor patio reentrance