the private balcony was gorgeous and the pool was kept very clean

well equipped kitchen

full kitchen, and very modern bathroom, with great water pressure

the rooms are well decked out with kitchen utensils and comfortable furnishings

location, great pool, views spectacular . upgraded to suit, great kitchen.

the views were amazing, the spa was heavenly, and the beach was breathtaking

the service at the pool was spotty

day we arrived we found it hard to find a lounge chair at the pool since so many people had saved chairs and were not using them

in 2023, the pool was very cloudy and the water fountains weren't working

throughout was impressive; my room was always impeccably tidied, nice amenities, great wifi

the pool area looked like a waterpark full of kids

very big hotel. large pools, kids pool and adult only pool. bar everywhere and great service

at breakfast wasn t great

view was nice size of room was nice as well and staff that runs room service is very polite and

and for room service and cafe purchases you have to go to concierge to make purchases and even restaurant

as far as the pool service at the 6th floor we would like to congratulate gilberto his service was excellent

at the end the guy gave us our two rooms near by the sea and with at least swimming pool view and sea view

preferred at floor 8, jose joya at 6; amairini at coffee station and nereyda at the world cafe breakfast

the spa was exceptional as well

breakfast buffet, the bedroom size, the bed quality and the spa service

i enjoyed the gym and the walking spaces very much

kids activities daily, a great resort for families

the pools

we liked the activities and most of the food. great for our grand kids.

adults pool and bars service

great service around the pool too

felt crowded everywhere, the pool lounge beds were always full - people would wake up early to save them with a towel and then

the family pool was perfect for our kids who are not very confident swimmers yet

kids loved it

the upgrade of family selection is worth it for room service if you have kids

my room was a little loud due to proximity the pool

if you’re going with kids older than 5 years, they have a perfect kids club with marvelous staff (diana, thank you so

beach was the best part and ther masseuse luis miguel amazing lorenza breakfast wa the only food i enjoy and loved she makes the best eggs and

shout out to kaomi at the front desk for being kind and welcoming, and ivan out at the beach bar for mixing some mean margaritas

awesome pool, private beach, daily fun activities and kids club

rds, turtles, iguanas, crocodiles), the friendly and accommodating staff,

no cushions or pool towels

needs tlc. pool was not clean

pool, the aquatic life

very clean , spacious room,quiet ,free parking

room was large- the bed was large and comfortable - parking was in front of the hotel and had a security guard all night - large balcony - the hotel

on the roof with swimming pool and on the main floor there’s another restaurant along with the bar and live music

of the staff, the cleanliness in the rooms and hotel, the friendly mexican family atmosphere, big pool, great location, right on the beach

the music in the pool areas and some common areas was generally too loud for my taste.

nice little market on saturdays, other markets close by, we had a nice buffet breakfast included and it was very nice

location! breakfast was great. would go back, the beach was amazing!

swimming pool

great big room, wonderful grounds and perfect pool. breakfast at the pool bar was good.

breakfast is delicious, home made taste and it includes passes to the water park

pool. rooms.

plus, there is some kind of arrangement with the nearby water park, for discounted admissions, that i didn't have time to explore

food was great, breakfast and lunch served. great vibe and staff was exceptional.

the whole staff, from ama, yose, dani and javi to the rest of the kitchen and cleaning staff are the most polite and helpful staff that i have ever come across

very clean and spa like feeling

breakfast options included were light and easy

the kitchen also cooked up a custom meal for us with fish we’d caught

kitchen doesn't include a stove to cook but that didn't affect the quality of our stay as there are

there's no other real place to hang out except the kitchen

the 3 kids were in tight quarters, but nonetheless loved the hotel

the bar next door is very loud, we hardñy slept

- pool was great and pool towels are provided

- we had a little kitchen but not all supplies where there, eg only one fork and no dish soap

roof top pool was amazing

the room had a mini kitchen that we enjoyed

the rooftop terrasse with pool was the best thing in the world

pool, view, quiet, clean and really pleasant!

beautiful outside pool

small pool, but ok

the staff was friendly, the place was clean, the pool was nice with a view of the ocean

views from the room and pool were beautiful

the location was fantastic, and the hotel room was incredibly spacious with a private pool

beautiful spot. nice dip pool in the back. very clean and nice people.

it was extremely clean and comfortable, the pool is a lovely temperature and the staff were very nice

the pool is cool.

great communication. clean room. nice pool. easy checkin

was great, the room was super comfortable and exceeded our expectations, the pool was brand new and clean

lovely property, great rooms, adorable little pool that gets alot of sun

the swimming pool is a little small

loved the location loved our room and the pool in front of it

very clean, amazing view and pool.

you can see the ocean from the pool terrace and the elegantly designed boutique hotel has a beautiful garden surrounding it

when i came back after the retreat with a friend in tow, alex gave us towels for the pool and then brought my bags up himself once my room was ready

and the best view from the rooftop pool

great views from the pool deck and from our room, great location for one block to the beach.

the rooftop pool area had amazing views

beautiful property, well maintained rooms and accommodated early check in

great location, reception were very nice and they allowed for a late check out.

all of the staff, especially the breakfast staff and manager were so lovely and food was delicious

there’s a bar and food near the beach with super friendly staff

the location of this hotel and the pool was to die for

the included breakfast was a nice option, and there are lots of other breakfast options nearby