my room was a little loud due to proximity the pool

breakfast buffet was killer

the food was underwhelming, and if you stay for only 1 night, you only get two meals (dinner and breakfast) since you check in after lunch ends

shout out to kaomi at the front desk for being kind and welcoming, and ivan out at the beach bar for mixing some mean margaritas

is also next to nothing to do during except sit at the pool or beach, good luck keeping your kids entertained

terrible wifi, pools hours, bar hours, cafe hours, room service had a fee and you have to go to the reception area to pay which is stupid because you

view was nice size of room was nice as well and staff that runs room service is very polite and

the food, pools , activities, breakfast

at the bars, at breakfast, in the restaurants and the cafe, all of them were amazing

location , staff, pool, view and breakfast buffet

the gym

the views were amazing, the spa was heavenly, and the beach was breathtaking

throughout was impressive; my room was always impeccably tidied, nice amenities, great wifi

amazing pool

great service kids friendly and great food and staff

needs tlc. pool was not clean

rds, turtles, iguanas, crocodiles), the friendly and accommodating staff,

no cushions or pool towels

pool, the aquatic life

the private balcony was gorgeous and the pool was kept very clean

i was able to enjoy the pool, i wish i was able to stay longer

beautiful pool area and nice well keep grounds and rooms

it has a nice pool (unheated) and the rooms have good kitchen areas

it has a nice pool (unheated) and the rooms have good kitchen areas

very clean , spacious room,quiet ,free parking

room was large- the bed was large and comfortable - parking was in front of the hotel and had a security guard all night - large balcony - the hotel

the 3 days i was there someone was alway vacuuming the massive pool

no creamer for the coffee in reception and the water park was a total waste of time, it had no water on slides, no dolphins shark/ aquarian closed

the pool was cold

pool is huge with an outside restaurant where breakfast service was held

the pool was clean. food was good. cleaning ladies were super nice.

nice little market on saturdays, other markets close by, we had a nice buffet breakfast included and it was very nice

the included breakfast was good with the usual eggs, potatoes various fruits and pastries and an egg/ hot cakes

breakfast came with our package

the breakfast buffet was quite nice and a great location

location! breakfast was great. would go back, the beach was amazing!

breakfast staff was incredibly nice especially blanca

24 hour front desk service and breakfast

the hotel staff were very friendly and helpful, and the pool area is large and relaxing

it’s clean, near the airport, swimming pool, breakfast

the breakfast did not have the same selection as pre-covid, but was good, filled the tummy and was

the food from each restaurant and room service was great

food was good, breakfast the best

we did, however, enjoy the breakfast buffet each morning

the pools were clean with plenty of lounge chairs in the sun or shade

bringing their own music to the bar which conflicted with the resort music

with my kids and they charged me 38

they don’t allow kids in the jacusi but they don’t have any sing that said ud83dude14

no hotel info on where the pool was located or ice machine, how room service works, etc

did have an unfortunate experience with the service i requested for laundry

i found the room to be modern and well-equipped with great wifi

breakfast buffet, the pool and bar area were amazing

the spa was wonderful, on- site dinning very good, we enjoyed las casitas beach front

the breakfast buffet was good and the gym well equipped but

minor but with kids that s is very

there were way to many chairs that were saved by a pool towel and never used all day

we recieved an excellent room by the pool and were able to get an early check in as we arrived at noon

the first time i stay at a hotel where you hear everything when triyng to rest: luggage wheels, kids running and crying when passing by, employees yelling at each other when in the hallway, etc

had to have business meetings in the lobby on side by side sofas (dirty), with kids running and screaming and very few people safe distancing or wearing face masks

the room, the view, the pool area, the quietness of the place, everything was great

we did room service a couple mornings for breakfast

with amazing cesar, sofia the concierge was knowledgeable, bell boys were friendly and fast, pool waiter was quick and kept checking on us, the fancy restaurant off the beach was our highlight

was good at the swim up bar where they have a wood-burning oven, but the pizza we ordered for room service was not all that great and the cheesecake was bad & not what was expected for new york

erly busy) and the drinks are mostly juice.

we did not try room service

the pool bar has very slow service

food was not so good. gym was terrible and no elevator yet in new building.

hours of the pool

the food was typical buffet style - better for large families and kids than for tasty variety

the activities for kids, the room earlier than 3pm....the area.

gym needs to be upgraded

there was plenty of variety of food in the buffett for breakfast

kids club was limited

breakfast was the best meal of the day

family chose this all inclusive resort primarily for the newly installed kids water park and the location

breakfast was great.

strong free wifi

amazing that it s an adults only hotel and exactly what we wanted for a couples getaway

nice hotel. big rooms. good pool. good service. reasonable prices.

there was parking on site in the parking garage which was very convenient

the restaurant food quality was excellent; very clean; centrally located; adults only is such a bonus

the lobby bar is

the gym was hard to get to and you had to find a staff person to open the door and let you in

nice views, gym, spacious pools, great walking to malecon, good food, early a.m. coffee

our granddaughter had a great time at the kids club

the gym was under construction and it didn’t give warning anywhere on the booking site

they made my favorite breakfast

down alcohol, to the point its undrink able, spa was mediocre, the food felt very salty, the asian restaurant tian was

like the breakfast, love the restaurants however i did not care for the lunch buffet

ilaquiles) just for me every day

the spa is also nice

good breakfast , omelettes, fruited etc

bar offerings are wide-ranging and copious

did not like the food, to many sauces, and who eats stews for breakfast

we would have liked to have our breakfast on our balcony and by the pool but were told we couldn't bring food out of the restaurant

breakfast best meal, lunch ok, dinners disappointing

good gym and spa too

bar tenders at the swimming pool are facing towards the sun the whole day is evident they have the

the kids club, while great when open, was closed when we arrived, and open for a short time before we

the kids club, while great when open, was closed when we arrived, and open for a short time before we

come back by mid afternoons for beach, pool, comida and cervesas

pool area and outdoor kitchen

we had the junior suite with the balcony kitchen

downside of our outdoor kitchen/diner was the biting flying critters

extra charges for wifi and water after a number of days is petty

wifi was lagging a little, going on and off

breakfast was simple, could be nicer with only a little effort.

were cheerfully accommodated with a very early check in

of the kitchen areas require a closer cleaning

breakfast is good but isn't not a big meal

rooms are very spacious and pool in the roof is beautiful and very relaxing

pools are nice, some staff are nice and some are not. taco bar was superb.

main buffet was good for breakfast but poor for lunch and dinner

the swim up bar on the now side was super quiet

they were in the swim up bar area

the breakfast was okay, not much of a breakfast eater.

pools were excellent - so relaxing

preferred at floor 8, jose joya at 6; amairini at coffee station and nereyda at the world cafe breakfast

we were looking for an adults only but secrets shares facilities with dreams which is crowded of kids

it was great but the food was just ok and the pool service wasn't great

the layout, design, architecture, gym, spa, restaurants, views… all incredible

the resort has its room service menu on a tv channel and it goes fast

i loved the fresh fruit at the breakfast buffet

also unexpected was the hard sell upon arrival for a welcome breakfast to go over all the secrets properties worldwide

no kids

breakfast was good but crowded

food was delicious, but could have benefited from more vegetarian protein options for kids

i had selected room service daily and after our second day our bed was not made

aspects of the property are very out-dated and a little bit sketchy for young kids

ey said 40 minutes tops)

it was quiet, centrally located, with an acceptable breakfast.