modern hotel with smart rooms and a lively attached bar with a good spanish breakfast included in the price

plenty of parking beside hotel

not buffet but a real spanish bar and breakfast

dedicated reception to check in - wait at cafe bar for attention

ich is an us problem not a them problem) we all got by there is plenty of parking and a lift we would and will be staying there

good place on the way to granada, quiet room and big, comfy beds, parking seemed secure.

there was plenty of free parking space

helpful staff and the convenience of a bar open all hours

and comfortable with plenty of free parking and excellent attached restaurant

bar service man was talking all throughout the night and disturbed our sleep as we could hear it on

it was a good location and easy parking.

nice decor, lift up to floor good air-con, helpful friendly staff, lovely restaurant onsite, parking directly outside, nice view value for

we stayed for 1 night in a family room, which was very convenient with 2 small kids, as opposed to 2 double rooms that other hotels in the area offered

nice rooms, car parking

good parking, comfortable bed, good restaurant and tapas in bar

lack of information on pool facilities. half pension meal options limited.

spa available if you wanted it

no swimming pool

spa facilities were nice, but charged at €18 for 2 hours to just use the pool

spacious room with a stunning view

the bar had no food except for olives

the onsite bar was good and there was food available

i suppose, if i were to be very picky, i would just mention that it would have been nice if the bar staff had been a bit less grumpy

the bar is quite basic

apart from the hotel, cleanliness, staff, bar etc, parking was easy

clean great bar and cafe,

the bar staff were slow

rushed to get there before the bar closed only to be told the bar and restaurant does not open fri, sat or sunday

we got back from the city we were told the bar and restaurant closes on a saturday night however there was an excellent chinese restaurant 2

the restaurant and the bar are in the same building.

eating options to a good standard especially breakfast

everything was fantastic, perfect room, bed, the breakfast 2 very good restaurants.......

breakfast, the pools, our junior suite, lunch, dinner, smoothies, mountain biking, dirt buggies,

it would be nice if the pool bar offered small lunches, snacks alongside drinks

felt it would have been nice to have a pool bar food option rather than the sit-down restaurant

only thing that was bad for me is that when u call the room service they don t know how to speak english, well i know that this is almost everywhere in

nice bar & great food & drinks

the pool quickly becomes to small when there are a few people.

nice reconstructed rooms, strong wifi , great staff

was only one thing i disliked it was the swimming pool the ladder getting into the pool was broken,the left handle was lower than the right therefore

kitchen and outside prmises are spacious with pool

swimming pool is good for kids

the pool.

pool not open. a bit noisy as a school group was there. a bit far from restaurants and bars.

there is a bar and a comfortable lounge area

it has an open reception 24h, offers breakfast and has a restaurant for dinner, rooms have some amenities, has underground parking,

value for money and the kids loved the small pool after a day’s site seeing

parking excellent and a lovely tapas bar next door

staff were very friendly and helpful. the pool was great for the children

a lovely bar next door and great park just down the road dog friendly

nice bar downstairs

perfect location.lovely bar which serves good tapas.would definitely stay again.

good hotel in prime location with a nice bar and terrace.

lovely bar with brilliant tapas free with every drink and nice restaurant menu

lots of bars/cafés close by

kids has no discounted price which was strange as other hotels usually offers half price for kids

friendly staff, great location and with secure parking. comfortable room with first class wifi.

room with beautiful balcony, very strong wifi , within walking distance to a mall and also to most historical

great business style hotel. high quality and solid service. good wifi.

very spacious room and comfy beds. gym available but too bad didn't manage to use it.

was coach loads of school kids on skiing trips when we were there , so meal times were a bit chaotic

even gave us back toys the kids left in the first room

very helpful staff on reception,in the restaurant, at the bar and room attendant.

location seems to me safe and can go with kids as well

single beds were forced in one room, no room to walk for 2 adults and 2 kids

spa you have to pay €19 per person

and the gym are very poor made us

not fault anything the roof top is a lovely area to relax and the pool is lovely and cold

nice gym for a hotel, well planned

coffee and tea in the room lights not working properly very little gym with obsolete equipment in general, not what is expected in a 5 star

location, comfort, breakfast, safety, temperature, bed

no treadmill in gym

the gym looks ok but i have no time to try, swimming pool not opened, very convenient to the city it is

the breakfast was exceptional, again probably the best breakfast of all among about a dozen hotels on

good sized room, good breakfast and gym. the bathtub is a bonus

a few more essentials in the kitchen - olive oil, coffee, tea bags would have been good.

everything. views, space, kitchen & bathroom facilities. accommodating staff. peace and quiet.

the kitchen and living room areas were really well equipped and had everything you could need

good shared kitchen and dining facilities

the bedroom is comfortable and there is a common area with kitchen and seating to lounge around in, and commune with the other guests

the bar was closed (covid measure?). there were a coffee and candy machine instead.

nice pool not too busy

from the great location to the beautiful rooftop pool overlooking the sierra nevadas the staff the breakfasts and proximity to the bus stop and

staff at hotel bar were rude on first contact, however later with different staff it was fine

group of school kids left to run around making a noise. not good for guests

rooms, roof swimming pool, location

very nice hotel - modern, renovated, clean, with very comfortable bed, selection of pillows, good wifi, spaciousbathroom, good ac

though google shows a picture of a pool, very expensive for what it is, far away from old town, room service is a 10 surcharge

minor observation was that the room service telephone operator spoke in broken english so perhaps this could be improved for the

wifi is not good

breakfast was delicious

very pleasant stay. great breakfast.

was lots of different things to choose from for your breakfast with each dish replenished when needed

- more parasols for shade would be nice at the swimming pool area.

the rooftop pool is wonderful for a dip in the afternoon when the heat gets a bit much

in the presidential suite and it had great facility and space for my family members 4) fast room

room service touches

room could have been nicer

did not like the 10 euro charge for a small bar of chocolate that we thought was complimentary we also did not like the charge for our very

location, staff, pool

easy check in and late check out

the bar next door which belongs to the hotel does a good breakfast our stay here was terrific value

room service was prompt

the wifi was extremely slow, sometimes not even working.

safety bar needs to be fitted in the bathroom above the bath as a safety measure when using the shower,

no restaurants close by. only a snack bar available

place has good wifi connection, lovely terrace on the rooftop and possibility to get a breakfast was very

intermittently unreliable wifi

wifi was faster than other european hotels that i have been at

wifi is good

wifi was not working. the breakfast was very simple. i missed vegetables.

excellent in room wifi

location is perfect, it is right in the centre of granada in the midst of shops, bars and restaurants

the roof terrace bar is a must to visit

very clean. good wifi. downtown location. check in staff were excellent and friendly.

in the other hand, the hotel is clean, room service is excellent, and the hotel close to all transportation

poor breakfast options

breakfast was nice and included in our stay

with parking nice breakfast on the roof of the universal following morning

the breakfast included

perhaps more selection at breakfast. our room was a bit small, no temp control.

didn t get the wifi password till the next morning and mobile signals were very weak

laundry machine and the shower

wifi was a bit slow at times.

the location the beds were comfortable the size of the room was great for a family with 2 kids

the location the beds were comfortable the size of the room was great for a family with 2 kids

room perfect,very clean and tidy breakfast good ,

breakfast was lovely too

free wifi and mini bar (no

breakfast a location were perfect. beds was comfortable and check in and out easy

very friendly staff and excellent breakfast as well

friendly service & early check in

they give us early check in

wifi was slow and didn t work very well in our corner room

small hotel with friendly staff & a nice bar area to have a coffee or a glass of wine

the wine bar adjacent reception is a great place to stop before dinner for a glass of wine and tapa

clean and tidy. great location. bar prices very reasonable for hotel

wifi was good and the room very

where cars and motorbikes go very fast and can be dangerous walking as little space , mind the kids

convenient quadruple room for a family with kids but advise that shower provides no privacy

noise from the street all night long which did not allow us to sleep, terrible for 3 young kids

breakfast, location, value fir money, screaming school kids

the apartment was spacious, quiet, clean and the kitchen was well equipped

the kitchen and room was very clean has everything you need and the staff very helpful.

convenient location. good lounge and bedroom and good wifi. polite staff on reception.

good wifi

loved it! kitchen and 2 balconies in our premier suite.

we loved the spa and the fact kids were also allowed in, brilliant touch

it was a decent walk into town- fine for us, as found a fab little bar nearby

have to pay extra to use the pool, but i suppose this is normal for a spa hotel.

booked this hotel because it had a pool

the view was really lovely. room was big. staff were very pleasant and the bar was quiet

hotel has the best location, bar none

the bar in the hotel isn't the coziest, but there must be literally 350

the restaurant was not open for dinner but they served some of the same menu items in the bar and they were very good

i have not manage to use coffee maker but the coffee in bar was likely much much better.

has in the room nespresso, and a mini bar (so you have a little fridge)

wifi was great

the bar was fantastic with the best sangria we had in all of our spanish travel

full amenities of qualities, excellent room service every evening remake bed and chocolates with a courtesy note

free wifi was very slow

wifi not good

no soap for sink, choppy wifi

the shower, the vending machine (the coffee one), the air conditioning, the room service

wifi worked fine

next, the wifi is useless in the rooms

price and location are great. clean comfy and the wifi worked well.

parking onsite (€19) gym booked for hubby and i for 45min slot

spa and facilities

the treadmill in the gym was not plugged in (power cord missing) and the tv was also not setup with no remote control to

- friendly and helpful staff -gym -sauna -perfect location - big patio

the staff, the rooms, the location, the gym and sauna area

great rooftop pool area

gym needs updating, avoid the mini bar (expensive), and the pool is rather small, usually busy

small but comfortable and relaxing pool area on the rooftop

lovely bar area and fabulous small pool plus jacuzzi on rooftop

the staff were very helpful and the waiter from the bar was excellent.

staff are exceptionally helpful and organized and the opportunity to experience their spa a delightful option to include in your stay

victoria was delightful managing the banos area and all the staff in the spa were great

i very much enjoyed the spa (i paid €40 extra for use of the steam room, hot & cold pools & the half-hour massage (which

also the spa was nice after walking all day and the massages we got were really nice

you should also try the spa , which is a gem

perfect location, good breakfast, ok wifi/air conditioning.

en light web use was tough) don t try to work remotely here.

this is my only down point as i was travelling with kids

traveled with my husband, 3 kids and 2 parents

did not use gym and spa, closed because of covid

nice room with equipped kitchen, very friendly reception, it's a warm and good place to stay, good location, really

the public kitchen is very nice and you can see the beautiful scenery outside through the large windows

kitchen lacked proper dishes for eating and utensils for

the location except for the fact that getting anywhere close to it with the car - to drop off the kids with the suitcase - was a disaster

really like this place, i was traveling with two kids, so the apartment was just for us, huge and comfortable

very generous room size for two adults and a pull out bed for two kids 5 and 7

given to kids upon check-in

warmly after a long challenging journey and arranged for us to get a couple of beers just as the bar was closing while he did our check in

great location, lovely room and nice with a small rooftop pool!

rooftop plunge pool and terrace was small but really comfortable and great for cooling off and resting after

room lighting (according to kids).

i would love them also to have couple of more equipment in the gym such as elastic bands maybe but overall happy that there was a small facility to use as a

the gym is really nice

good breakfast and serviceable gym

everything but especially the terrace bar and the breakfast

liked the kit for the kids

spa has steam room, bath and massages available

ideal location, rooftop bar excellent and the staff / service were exceptional.

the breakfast had a wide variety of options and was delicious, and the rooftop bar was out of this world

hotel, really welcoming staff, great rooftop bar and excellent breakfast (including the

roof top bar was excellent and a nice place to have a drink at sunset before dinner in nearby restaurants

the breakfast was lovely with plenty of choice

brilliant location, great breakfast, large bedrooms, very clean. helpful staff.

the street it’s livated on has many good tapas restaurants and places for breakfast

the breakfast

breakfast buffet

beautiful rooftop bar that had amazing views of the city

stylish rooms; friendly and helpful staff; excellent central location; free late check out.

the bar off the lobby was never open

was full of kids and cloudy

great rooms and top floor bar/gym/pool area

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was perfect staff very

person, and they do not come with water heater/water/coffee/tea

wifi reception very poor.

u'll have to order those from room service for extra charges)

good wifi for getting my work video calls done

best room service prices i've ever seen, a coffee was only 1

we are a family of four and the loft room area for the kids was fabulous

r small fee)

the kids liked how it split into 2 levels with a small spiral staircase, adding to its outstanding

kids loved it

we had a family room for 4 people and kids got their own