the attached bar closed at 8.30pm

lost one point because the bar / restaurant was closed on the night of our stay

breakfast was excellent and the hotel also runs a bar with good home cooked snacks during the day

as out of season bar was closed otherwise all was good

there is a little cafe bar attached to the hotel which serves the most amazing burger and frites

the weather wasn't nice enough to use the pool

the pool is lovely

great location lovely pool and garden area

spacious room ; great shower ; pool ; friendly helpful staff; close to old town, bus stop and airport; wonderful food choices in

wonderful, excellent room nicer than i expected, nespresso machine in room a great touch, lovely pool, great ac in the

unfortunately restaurant was closed but bar service was good and very reasonable for 4* hotel

building is amazing and the rooms were very comfortable, breakfast was excellent, eating outside in the courtyard

fantastic breakfast and the terrace is a great place to relax overlooking the estuary

breakfast in the castle courtyard was a dream

or at least some bottled water included in the price rather than paying bar prices on top

good bar serving tapas and meals in the evening

the staff could not accommodate an early check in, but they helped us with our luggage and brought it all up by the time we came to

really easy for us, which is very much appreciated when you’re travelling with two little kids

staff was very helpful in booking taxis, arranging for laundry, and making our stay as comfortable as possible

a bar at hotel

very nice terrace with pleasant pool view

very new, room well designed and equipped balcony overlooking pool area (too cool to use

amazing hotel. great pool. fantastic restaurant. superb hosts.

we loved the pool and hot-tubs

good breakfast and bar open pretty much all day

restaurant and bar not open in evening (sunday).

the hotel is beautiful with many areas for relaxing and a bar if you fancy a drink

with food on the table and a beer from the bar we’re happy

no kettle no bar no food sunday evening

within walking distance of railway station & metro i did not try food, nor drink, nor look for bar or

private parking, 2 petrol stations nearby

close, safe parking. friendly staff. clean room.

easy access and parking

easy parking, great location when travelling france-spain or the other way

or bar not open on sunday nearest was a 10 minute walk which was fine for me but no mention for

breakfast the wifi connection cut out a few times

pizza was lovely and a very comprehensive breakfast which set us up for the next part of our long drive

30 and a bar which was much appreciated as we checked in at 21

location good did not have breakfast as early start

staff are so friendly and the food and bar area are a welcome relief after a long drive

location, parking (with ev charging station), … room was spotless clean and bed was very comfortable

we got two connected rooms for the kids and they were over the moon with their 'welcome sweets'

is only minutes from san sebastian and france, good for adults or kids

the ev chargers are a big plus for me

good location with parking and ev charging

parking is tight and a bit tricky to turn the car around if all the spots are taken

a two minute walk down the steps to the harbour, they were steep but there was ample parking if you wanted to drive down instead

parking was available :-) but i wouldn t want to drive a large car there.

wifi was good, the tea maker is a nice addition

parking is difficult ,or at least leaving is difficult as all cars are parked at an angle and the

very welcoming staff, excellent room service and very quiet rooms.

wifi didn't work but it didn't bother us

wifi didn t work the whole time i was there

when i went back down to reception to let them know and get the wifi password i got no apology and also was informed there was no wifi in the rooms despite this

the room is too small, the wifi didn t work , the shower head was broken

there was no water when we arrived and no wifi

swimming pool area should be sepereated with the gym

from the swimming pool to the great location to the beautiful room

hotel spa area

the lobby and bar area was comfortable and nicely decorated

the spa is nothing special.

free parking

the pool was quiet. great for family.

car park is over the road and shared with the golf course, no space when we arrived

the parking lot is across the road, which was our only concern, but there is someone who keeps an eye

parking is also right infront of the hotel across the road with plenty of spaces

lovely outdoor bar area and very friendly staff

kids have spent their time on the fronton, playing with other kids and enjoying typical basque

the garden lounge was an absolute delight and there was a nice bar with tapas available

bar and tapas platter available for aperitif time

studio apartment 2 had huge wet shower room, dining room with kitchen, bedroom with tv with some english channels, good wifi

the kitchen facilities meant we could cook our own food

there was no sofa just two hard kitchen chairs at the small kitchen table

kitchen area in the middle of the room

appartment style with kitchen

ol view) but then we were very late booking for a single night when the resort was full

the pool was amazing for us and the villa has a nice view as well

scenery of ocean from balcony car parking greenery

our room looking out to the pool was huge

property close to the see and nice walks around easy to park worm water outside pool and friendly

the location was central to all facilities, the swimming pool was clean

in hotel villa caterie is perfect the hote are in the center close of the best restaurant a bar of the city the room was very clean a good

comfortable,close to the best surf spot, parking ,cozy we will come back

parking on site

maybe clarity as to whether the pool was open in september but then i could have asked.

the staff were very kind and offered us a selection of high end bar food which was very good

stunning view of pyrennees but not many other facilities (other than nice bar and outside seating) restuarant is michelin starred and amazing - showcasing local basque

stunning view of pyrennees but not many other facilities (other than nice bar and outside

there’s no bar as it’s in a residential area and probably beyond walking to donastia, the area most would

go to the bar op down the road across from the michelin place, great

allowed early check in. room was basic but ok.

no bar !

and would benefit from a bit of tlc and also opening up to residents for the evening as a bar area and possibly

pleasant garden and swimming pool

not far from san sebastian, we drove up to the loiola train station, the last entry point where parking is free, and then it's seven minutes by train or thirty minutes on foot into the town

above all, a wonderful cider bar is just around the

i loved the garden feel of the grounds, pool nice and clean and felt tranquil

free parking, friendly stuff, clean.

lovely terrace area bar open till 2300 hrs

a lovely bar with a superb negroni before dinner was the perfect finishing touch to the day

i also had some spa treatments, wonderful as well

cosy bar with short but delicious tapas style menu in the evening

fairly limited dinner menu. gym isn't really a gym

the next morning we had a late breakfast (usual french fare) and the staff at the bar were sour and unfriendly, in particular the

the next morning we had a late breakfast

nice patio bar outside with plenty of space

bar prices are extortionate - - a beer over the border in spain is 70% cheaper - ditto wine at the

room and continental breakfast and taxes 114 euros

nice staff, able to host family of 5, indoor parking, comfortable beds, fully equipped kitchen

the kitchen well equipped

kitchen and kitchen equipment were fairly minimalistic in the studio apartment and the bed is

couple of kitchen items not spotlessly clean on arrival, but overall good

clean, with good kitchen area in the room - good-sized fridge

wifi was strong and free, and my shower had seriously magnificent water pressure

didn't) and did not screen capture them

staff were also very caring and accommodating with late check out as my girlfriend had food poisoning

wifi at evening not working very great but triedto find solution

very poor wifi

i was pleased that they accommodated an early check in when our flight arrived early in the morning

location locker luggage storage late check out easy check in

we had an early check in with no problem

breakfast is excellent! the staff is amazing!

we used the gym a lot and it was great for its small size

breakfast was excellent and the location was perfect

the gym is also tiny and doesn't have a lot of

the gym was small, but we made use of it

there is a cosy little bar which is a good place to take a nightcap and in good weather a great roof garden where you can

rooftop terrace and bar was excellent

early checkin dir to ongoing car problems great bar and terrace areas

the rooftop bar has great views and is a definite plus

also, the hotel has a small gym and sauna in the basement

she helped us a lot in arranging a possible early check in instead of luggage storage only as we will head to sanctuary of st

gym and sauna were broken for the full four days we were there, and the staff didn’t seem to know

the room was really spacious and the bathroom in the suite was like a spa in itself

there is just a sauna room next to the gym