the tranquility pool area for over 16-year-olds was lovely, and the vast infinity pool was great for longer swims

room service was excellent for eating in the room

pool side customer service could have been abit better as we had to chase staff to order food.

love everything about this hotel especially the breakfast, the rooms are fantastic and the staff great

on all accounts; service, food, cleanliness, facilities, and entertainment - both adult and kids

nice restaurants around, gym and beautiful beach make your stay more interesting

the train to the beach, valet parking, etc

we really liked the area by the beach, including the bar and

gym was the best hotel gym we have ever had

room service is excellent

kids are everywhere

the spa is phenomenal, the heated pools and amazing thermal showers are a must

the breakfast/room service food/restaurant food is all fantastic

wifi and tv stopped working twice in my diamond suite.

our child loved the kids and teens club, along with the football and basketball fields, mini golf, and the lively heated swimming pools with djs

kids had fun. food was good.

the equipment in the gym was rusty and the ac there was not as powerful as would have been ideal

location and breakfast

it would have been nice if at least one of the pools was open past 6pm but didn't bother us hugely

the staff was amazingly helpful,food was great, infinity pool even more amazing

families with small kids kept sun loungers reserved although not being used by their kids

breakfast excellent

everything was great. the staff was friendly, great hotel for families with kids.

room location great as well as room it self, lobby and the bar were breathtaking

kids water pool was amazing

breakfast was amazing more than enough for breakfast and lunch

pool is far too cold

free parking is a great bonus

also when we booked we thought we had free access to the activate gym but when we arrived we realised we had to pay for the padel courts and rackets

the breakfast boxes are great idea really good

the pool was amazing to include the pool staff, room staff, bar staff, and buffet staff.

restaurants are very nice with view to the sunset, to the pool

wonderful place gym swimming areas towels room - private garden / hot tub

there's hardly any reason to leave it for more than a short trip to a zoo or water park

loved the pool and loungers, the food in the restaurants and buffet, the spa (massage was heavenly

at the pool some people claim a bed before breakfast

the breakfast is very good, everything you could wish for, even if you sleep in, there is still enough

rfect for fitness and very clean), a perfect staff, location is perfect, also they have free parking area, and the most impressive thing was they have lot of plants and trees, like in a

pool bar didn t open until 1 so as we were having breakfast at 8 that was a little late for us

hotel but these would improve it; • life guards need to actually watch the kids in the pool, they never even look at the pool never mind guard it • kids shows could be in a

breakfast was great, and the breakfast room felt like a movie-set, just gorgeous

a lovely beach and nearby shops very nice evening atmosphere free and flexible kids club lovely breakfast and outdoor

perfect location,beach , fresh water kids pool, nice breakfast.

the aqua fitness was excellent

location, territory, breakfast - all great

evenings were lovely ,great food and service and the bar situation and service were second to non

liked every thing, friendly stuff, nice music in a bar, very good breakfast, very nice garden area, see view in my room, princess apartment, very well cleaned every

the spa was closed due to refurbishment, but nothing to complain about.

we also enjoyed the spa a lot

super clean, rooms are perfect, staff is amazing, breakfast is great, pool area is very relaxing, and night entertainment (9-11) is enjoyable

spa was closed

very good buffet breakfast

room service menu is limited and pretty basic

this is the only thing could be improved or indoor pool for familys will kids

room service

acua gym was fun, plenty of sun beds, resturant by the pool for dinner vas very good

the breakfast is huge and also there is another kids' room so parents can eat while kids are playing

pools, for families with kids it's the perfect place, the spa is perfect for having a family 60mn session

gym was very inadequate in comparison to the size of hotel

no pool tables

everything is ok. one of the best place - big swiming pool area

kids and adults got nice gifts for christmas

gym was very small, could have been bigger with more equipment and kettlebells for example

comfortable bed and, very high quality wifi

bar staff could be better the shower attachment was loose and badly fitted the spa area wasn t convenient and wasn t brought to our

night; when staff clean adjoining rooms they let doors slam coming and going; breakfast area for adults only is a bit pointless as you have to go to main breakfast area for most options so its not

location and very quiet and private setting, excellent breakfast and some nice treats served throughout the day, the butler service was useful although

breakfast was lovely

breakfast was incredible especially with the view and everyday a pastry chef would make something

quality small hotel, cleverly positioned within a much bigger hotel (so we had the quiet of the 'adults only' with all the facilities of a bigger resort

plenty of children friendly activities and well organsised kids mini disco

snack bar closes at 3:30pm

facilities and very good buffet breakfast

ideal for families with the siam water park only 10 mins away my free bus or 5 mins (5 euros) in taxi

for a holiday with kids

fantastic service for rental towel for pool

good amenities for kids, including the pool and play area downstairs

the location is fantastic and the facilities are very good with multiple pools, a rooftop, a spa and a gym plus kids play areas and music/entertainment

swimming pool for adults and the ones for kids are great

property is located at about 10 minutes stroll from the beach, and 5 minutes from the parking where the weekly market takes place

perhaps the gym could be a bit better equipped but i’m just being fussy now ud83dude04

location g324 was not as good as expected balcony was close to upstairs bar which played music directly onto balcony 10am to 10

breakfast was amazing

gym could use an upgrade, but i considered that a minor issue

sunbeds were reserved every morning at 7 or 8 by guests and no one cared the spa was very small but cost like 20 euro per 1 hour

breakfast is amazing

traditional canarian hotel with antiques,hidden rooms and polished floors we arrived by bus early ,check in is 2pm but our room was ready and we were allowed an early check in which was great

beautiful building, great location, amazing breakfast and lovely staff

excellent breakfast

very nice breakfast with homemade cakes. eggs as you like , on demand.

the gym could be better and have a little more free weights equipment

location in the caldera with lovely facilities, the pool and sauna were very welcome

the acoustics in the room makes all sounds so loud - if there are kids in the pool, you might need some earplugs to relax

also, there's a small indoor swimming pool which is good for cooling off after a hike, but it would be nice if they put some loungers or

loved the swimming pool

breakfast was great as well

r family owns a banana plantation) in the smoothies for breakfast

the hotel accommodated my dietary needs with gluten-free bread at breakfast

breakfast & staff were amazing

even get to try her home-grown bananas

there was a steam room, sauna, solarium, plunge pool, jacuzzi and a decent size swimming pool which looked like it opened to outside in warmer

very fast wifi

there was lovely sitting room but a bar would have been a good addition to the facilities.

spa and pool facility is incredible

the bar and restaurant staff were helpful and the food and wine delicious

good location friendly clean quiet. nice breakfast.

i planned to leave early in the morning, before breakfast time, and he arranged few things so i could start my cycling journey with something in my

good continental breakfast was served every morning

good breakfast and perfect atmosphere

nice canarian house, renovated, tranquil, great breakfast

only could we wifi access in the common area wich i find quite

big parking in the city, walking distance from hotel unless you have very much and heavy luggage

wifi signal did not reach to our room

my mom and my three kids, aged 11, 13 and 15, had a wonderful stay at rural vilaflor

she allowed an early check in for my father's room

we enjoyed the pool too - an added bonus

pool was cold, but we were told heating was being planned, and it was november

breakfast of cereals, nuts, fruit, yoghurt, eggs, meats and pastries was superb

room, very big pool, amazing service and extraordinary view from hotel

menu was delicous, the views were stunning and all the staff was very nice, was sad ti miss breakfast but i had a great evening

room with views, lovely small pool, restaurant set menu was really good

we did some sightseeing, made use of the hotel's spa and had a lovely dinner there

breakfast was good if you stick to the continental stuff

a fine complete breakfast and nice staff

fully equipped gym, very clean and enough equipment for a regular gym goer to get the job done

the hotel has an enjoyable spa and a great restaurant

ich we did not expect in january beside the little pool)

make the awareness/availability of drinks from the bar on the terrace more obvious.

there's no bar in the hotel, and the

sit and look at the stars)

at the check-in location breakfast gym cleanness of the room comfy mattress and pillows great view from the balcony bathrobes heated

breakfast was amazing

our room was located in front of the pool so it made it super easy for us to go the pool and back to the room again when needed

they follow strict covid safety measures, good for vaccinated adults who can relax

the gym could do with modernisation, as some of the equipment was broken

i highly recommend it for families, staff is very polite and helpful, the swimming pool and kids activities are grrrreat

perfect for hens and stags i wouldn’t take kids there as this is so near the strip but was perfect for us

staff, kids clubs, adults activities, bars and swimming pools

breakfast was great

main pool was under renovation, but all was clean and tidy it was closed

brilliant especially jarvi he’s been there for years and it’s one of the reasons i take my 3 kids thanks for everything i stayed there for 13

good kids animation,the lady from animation team from italy vas the best

pool a bit warmer.

outside area very spacious , very comfortable beds , food was good, staff great and bar prices very reasonable

the property had a lovely pool area and gym , the bar and reception are are very nice

hotel was lovely and clean, pool was nice and warm and spa was amazing.

there is a hookah lounge, smoke cafe , supermarkets , japanese restaurant , water park and much more very close by

gym could do with an upgrade

the breakfast was good too lot of choices

would revisit and it’s close to siam mall and water park

when we arrived, the bed was 1 double bed and we were told as it was an adults only hotel that they normally had couples

a day for some minutes otherwise some sewage smell would come out, the trash bin underneath the kitchen sink is too large and touches the siphon so you cannot properly close the cabinet (once the

the room itself had kitchen facilities, but no table and only 1 chair in the room (very very basic room)

the bar snacks, are of a very high standard too, with a lunch menu which far exceeds expectations in

is very quiet which is perfect if you need some rest and thanks to the fact that the hotel is adults only, you won’t be disturbed at all

pool on the roof is good but you need to be quick to get a sun bed, great views though

pool side bar but nothing said regarding bring your own drinks in

should provide free wifi in rooms not just the foyer

it was my first time in an adults only hotel and found it so quiet and peaceful

to use wifi in the room it is necessary to have blinds open, also one day we did not have wifi signal at

heated jacuzzi pool was great, gym and spa also good

clean, spacious, lots of options at the breakfast buffet

rooms were clean and tidy, pool area was nice and staff were pleasant. wifi was also reliable.

owever you have to pay) good

also the gym has all you need to make your stay that little bit more active and burn all the calories

room was clean, overlooked pool. nice hotel great location & staff. will return.

are brilliant in this hotel they go above and beyond for the people staying there, tom behind the bar is exceptional at his job and includes

place staff were brilliant especially tom in the pool bar lovely friendly helpful guy food was amazing and so reasonable

bit dated and tatty, kitchen cupboards pealing and very dusty / dirty under the beds

balcony door doesn't lock, kitchen facilities like kettle and toaster can't reach the plug socket unless you put them on the

pool, 24 hour room service, enough sunbeds for everyone, aqua aerobics in the morning, piano and champagne at

problems with parking places.

the room was beautiful, i loved the spa and the pool

childrens club is open everyday and you can choose without furher notice were kids want to join, and my younger

spa pool jets excellent for joints

great for families and kids

recommended for family with kids

parking 20meters above the finca

great location . fabulous breakfast & very friendly staff

location and amazing pool oh and breakfast

plenty of space, a well equipped kitchen with one less wine glass

my kids enjoyed

we missed a playground or at least something to attract the kids to stay outside more

only reason for 9/10 points is the quite rudimentary kitchen, which falls somewhat short of the standard of the house

i was especially impressed by the kitchen

the private dip pool rooms are fantastic, they also really looked after us.

the upgrade for the plunge pool room was not worth anywhere near the extra charged for the week

the pool, clean, warm and great support staff next time i may upgrade to the rooms with a rooftop

breakfast was good , only slight complaint was waiting staff at breakfast not vey

i had to say something it would be the lack of music around the pool

i wish the pool times were extended so that they close at 8pm

helpful and always smiling, the rooms were immaculate and beds really comfortable, slept well, wifi throughout the hotel and rooms

if you want to use the wifi - be ready to put in your passport info for the registration and it still does not work

friendly staff excellent choice at breakfast lovely and clean

water in the heated pools and jacuzzi can be warmer when the weather is not great room service food was not the best but they sent another plate to rectify the coffees that i took

staff very nice at both the reception, bar and restaurant

beautiful breakfast, great location and friendly service.

i liked my room was the sight of the swim pool and intertainment also my floor was not high

exceptional staff and an excellent breakfast

pool area and bar all new and freshly painted

the pool area was perfect

are beautiful, great wifi everywhere throughout the hotel

gym equipment old needs updating

my elderly mother here as the facilities and the staff do there utmost to cater for less able adults as well

i will definitely recommend this adults only

parking was also easy on the road outside the hotel, we could always find a space

they're no parking on site at the hotel, but plenty of free parking just down the road near the casino

parking can be a challenge as in centre of village and so not much close by

a free parking is available very close

close to centre and plenty of 'on street' parking close by