could use lounge chairs around the pool

shower not down and up problem when have kids to take shower nothing on bottom need improved that soon please

big and comfortable bed. there are gym and swimming pool

the stairs to the gym were nasty, totally not clean

decent room, quite large with 2 big beds, ok bar and restaurant in the hotel

the breakfast was delicious and fresh

time, knowing clean comfortable beds, good showers and reliable wifi, friendly staff and a great breakfast awaited us

clean, friendly staff, very good breakfast in a colonial style hotel.

breakfast was simple but good quality

a delicious breakfast is included as well

please provide coffee and tea facilities outside of the breakfast time.

nd of like a semi-basement), looking out into a parking lot

great place for kids to run and play

distance from the airport, the staff, the cleanliness, the breakfast, the accommodations the staff made for us

the rooms are very nice and clean and the breakfast is in a lovely little courtyard and very delicious

the gym is ok equipped but the size is tiny

basic gym with universal and cardio equipment

like the restaurant in the lobby friendly staff and the breakfast bar so good, staff wearing guatemalan clothes makes you feel like you are in guatemala

gym is locked unable to access

common in guatemala to just give a bar of soap, but from a 4* hotel would have preferred shower gel, especially as nowhere in the

very cute, beautiful art and artifacts for decor; super helpful staff; good breakfast.

the wifi didn't work well in the room

so to go if you have an early flight), nice mall within 5 minutes walking, close to the

typical breakfast is superb

lovely garden with lots of plants breakfast was included and good

spacious rooms, quiet, comfortable, great breakfast buffet, bar, coffee, service is good, the location is great in a safe and bustling

information in booking and in the hotel, room service

breakfast had great variety, presentation was excellent and staff was friendly and attentive

the breakfast is located in a jungle setting with draping vines, tropical plants, rock caves and and a

parking inside hotel is a little difficult due to very narrow roads at basement

wifi worked very well without any issues

lovely hostel close to the airport with a free shuttle whenever you need it.

hotel very close to the airport, friendly staff, free pick up from airport, strong wifi, hot water, string wifi

great service. very clean. wonderful breakfast too!

beautiful breakfast

they actually offer breakfast but you have to move down to a restaurant which is located next to the hotel

it doesn't have wifi in all the building.

wifi on the entire hotel not only in the lobby

the staff is really nice and includes free breakfast with your stay

wifi just at the lobby,but no ploblems for the cost

loved the breakfast

breakfast needs more variety

the breakfast was very basic and same every day, fried eggs, with 2 pieces of plantain

the location is also excellent and having the different options to chose from for breakfast was also great

though there was no breakfast, the staff allowed us use of the dining room for food that we brought back

breakfast was great

the parking is right next to the lobby so that is more convenient than some of the big hotels

wifi was intermittent.

parking is provided onsite and the hotel is on a lovely quiet, upmarket street and close enough for

location, easy parking, small but nice courtyard, free breakfast, friendly staff, yummy room service

breakfast really good

the outside pool and patio was very pleasant

clean throughout, very comfortable room, great little gym, a few minutes away from the

don't have washing machine in junior suite and the hotel doesn't offer laundry service

the breakfast a la carte was great too, and the waitress was very friendly and super helpful

wifi did not work, when i called the front desk they said they would call me back but nobody ever

there was very good wifi and my room even had an ethernet hookup

they offer sufficient parking for 4 full sized cars (plus some extra room for a couple more motorcycles if needed- and it

they have indoor parking and a pool table. they have a clean kitchen to use.

clean, with a great kitchen, bathroom and super friendly staff

pool and jacuzzi were perfect

the pool and hot tub were lovely and warm

spa treatments were nice, waiter staff was polite and complimentary breakfast was good.

reception staff on last day very kindness, healthy breakfast

the facilities were tranquil but exciting for the kids and very relaxing and peaceful with calming spa music played along the walkways and within the