the swimming pool is amazing!!!!

no microwave available at night the warm up milk for little kids

the wifi works great and there are free parking lots right in front of the entry

wifi signal was not strong. i had to sit outside the room to use my notebook.

the place was nice & clean room was small but it was worth the money & the breakfast was great

the setting is beautiful. the grounds and the pool were lovely. the staff were friendly.

the tropical location, the amenities, the food, the plunge pool in our room, the beach, the architecture, and most of all the staff, everyone was was friendly

incredible property, rooms, pool and beach all fantastic

loved the pool at the room, i saw the employee who cleans it and checks the levels of chemicals

the beach and pool

staff around the beach and pool were very friendly

needs ac in lobby, laundry room and elevator. also needs better parking accommodations

they let us do late check out by 1 hour which was appreciated

staff were excellent, providing suggestions, helping with parking and laundry

they even allowed me to use their laundry facilities free of charge

streaming services, there was no clothing steamer (though the cleaning staff did provide a great laundry service for tips), the odor of the chemicals used to unclog the shower saturated the room

hopefully when the pandemic is over the beach and pool area will be very lively

the pool is awesome for kids

the bar and restaurant were not open as advertised

property is big and loved the pool for the kids is a great family hotel.

no bar no restaurant no small fridge in the room

wifi in room not great but everywhere else perfect

pool, wine and cheese area,interior courtyard and breakfast

on the hotel website it list 24 hour room service but the hotel has no restaurant and no store, it only has a bar

gym and pool is so small

next time i would book a room that had a separate space for my kids.

the main king size bed was incredibly comfortable (sofa bed only suitable for kids)

no consistent wifi, no internet, no tv. shower water was nonexistent.

nice kitchen and comfy beds

it was a struggle given the fact that i had suitcases and both kids

ssing towels, toilet

water cooler for your use in backroom with laundry facilities and very dirty

there was a water cooler with no cups - no coffee or laundry facilities as indicated on their website

careful using the laundry

no coffee provided but did have filtered water in the laundry room

although the listing says there is a self service laundry, only the washer will accept your money and work

the rooftop restaurant and bar was a wonderful place to go to overlook the city i accidentally forgot a pair of pants in our

super friendly staff, clean and on site bar and restaurant.

cruises in port, we could not get a seat for dinner time, although we could have hung out at the bar later in the evening we chose not to

location with a cool rooftop bar that serves excellent mojitos

roof top bar was excellent. staff was great!

pool

the only thing was the pool. i was expecting a little bit more but it was nice..

the gym is a bit small but has quality equipment and a good view

decor, staff, tterrace bar overlooking the bay

gym was next to the pool too, also a plus

the plunge pool was small but great to cool off after walking around all day

the location is was walking distance from the festival sound of puerto rico, local restaurants, bars and shops

the pool area had an event with a dj in place one night had an amazing time with drinks available in

the facilities were beautiful and the pool area is really nice; the rooms were huge and very comfortable; and location was great too

the pool is clean and not too warm, even in the summer

i loved the view of the pool

the rooftop pool although small was nice and had an amazing view

from the check inn, the staff that was very attentive, the room and what it included, the breakfast included in the room rate, the mini-bar

breakfast was very delicious and very accurate on the time given

the service was excellent. the rooftop bar was amazing.

bathroom was a bit small but this is a stay i recommend very lovely rooftop bar and pool and stunning

rooms are nice and the rooftop pool area is nice too

side and the patio), and live piano on thursday night was fun and invited

love the rooftop pool, wow what a view, and great lighting at night

the breakfast was good

the kitchen is equipped with basic essentials

breakfast was a scam

exceeded expectations, breakfast system could be improved. pancakes were raw.

poor breakfast

the breakfast is good but the prince is much

bathroom door handle is not well attached (room 555), breakfast was included but not good ( please get better quality food on every type of bread and

breakfast wasn’t hot and the eggs were unpeel which made them hard and rubby and guest show be

liked the availability to have complimentary breakfast and have the beach and restaurants close by to the

pool was too green. laundry room was too tight and more expensive than the hilton.

the laundry facilities i felt were over priced, and the elevator was a little sketchy

walking distance to lots of restaurants, bars, and a casino

the pool and the pool table were really fun and there's also a piano in case you want to use it

rooms are super comfortable, the night staff was so helpful, location was great, pool was nice.

the pool looked nice but i never used it

close to the beach, easy check in, good location, friendly staff, pool

the convenience of the surrounding, i loved the pool, close to a lot of stores n restaurants

it is also just one block from multiple bars, restaurants, cafes, casinos and a gym

is very hard to find and the gym is located next to the hotel

good location, at the beach, access to a big gym.

the location was perfect, right on the beach. loved the restaurant and bar downstairs.

gym

fresh breakfast

beautiful clean rooms, strong wifi!

small pool that wasn t warm enough.

the staff were very accommodating with late check out, continental breakfast was good, shower great, bed comfy and great ac

poor wifi

but the hotel did have a nice kitchen area for guests to eat and store food in the refrigerator

the hotel has a cosy little garden and a shared kitchen

they have really cute courtyard and a communal kitchen with a water cooler

convenient to kitchen area for shared refrigerator space

i mean, i do wish i had my own microwave and refrigerator but they have a kitchen on the second floor

room is spacious, bed is so comfy, yum free coffee and tea everyday, self service laundry which is easy to operate and the bathroom is nice

my kids really enjoyed the rooftop pool as well

used the gym and loved it also the pool to die for

modern, large rooms, comfortable beds great service from friendly staff, good gym and pool area on the roof

friendly staff, great location, nice pool, good gym, all was very nice

sign for laundry said $3

not a bad terrace laundry machine available for a small fee, on premises parking space

the staff is very helpful and the hotel has its own little kitchen and laundry room

not bad price not bad great, helpful staff convenient parking space laundry machines