man on reception spoke good english and was very helpful and friendly, there is also a great bar and restaurant in the hotel,would definitely stay there again, thanks tina and tony

friendly we asked for iron machine to iron our clothes and they helped us within second , the wifi is so good and the cleannes of the room and everything is so great and i loved the mint smell

and chairs the only service was a bakery next door that never opened till very late and a bar

bar next door for beers and coffee

el late check out

didn t say a word about anything wifi passcode, checkout time, breakfast option

free parking

the wifi was quite good too

great location plenty of parking bays good tavern next door for dinner and breakfast

easy parking, plenty of space

clean great bar and cafe,

the bar staff were slow

the restaurant and the bar are in the same building.

rushed to get there before the bar closed only to be told the bar and restaurant does not open fri, sat or sunday

we got back from the city we were told the bar and restaurant closes on a saturday night however there was an excellent chinese restaurant 2

the bar had no food except for olives

i suppose, if i were to be very picky, i would just mention that it would have been nice if the bar staff had been a bit less grumpy

the bar is quite basic

the onsite bar was good and there was food available

apart from the hotel, cleanliness, staff, bar etc, parking was easy

helpful staff, underground parking and strong wifi in rooms makes a deal

great for parking. great wifi. great for a stopover on motorway

wifi lidl on door step free hot drinks really comfy beds staff are helpful over all i ws happy with

fast wifi

the wifi is very weak in the room

spa ok

i ended up taking a taxi after walking a little bit with kids

spa area

gym rowing machine was broken.

the breakfast was exceptional, again probably the best breakfast of all among about a dozen hotels on

the swimming pool - on the roof was increadible too

would have liked there to be a bar vending machine for food and drinks expensive

the staff and the swiming pool

group of school kids left to run around making a noise. not good for guests

bar and restaurant staff especially felix and marona were very attentive and friendly

we especially appreciated having access to both the on-site gym and a partner gym outside the hotel at no extra cost

they have 1outside and 1inside pool , kids corner , spa

they have 1outside and 1inside pool , kids corner , spa

facilities are good and the kids love the pools

wifi was poor

great business style hotel. high quality and solid service. good wifi.

gym needs some equipment

room service were fast to respond and quality of food was lovely

ac very quite and efficient, all the staff were very friendly and the breakfast was first class, bar food was also very good

the room was clean and offered a lot of additional services

perfect location.lovely bar which serves good tapas.would definitely stay again.

good hotel in prime location with a nice bar and terrace.

lovely bar with brilliant tapas free with every drink and nice restaurant menu

tram from bus station or train station leaves you 50 metres from your hotel spacious room lounge bar in hotel services good food till 11 pm ideal if you arrive late staff at reception good english

lots of bars/cafés close by

very helpful staff on reception,in the restaurant, at the bar and room attendant.

even gave us back toys the kids left in the first room

poor bar staff never about

was coach loads of school kids on skiing trips when we were there , so meal times were a bit chaotic

noisy every night with people standing outside the bar yelling and talking from midnight until 3-5am

easy check in and late check out

didn t get the wifi password till the next morning and mobile signals were very weak

the location the beds were comfortable the size of the room was great for a family with 2 kids

wifi was not very good

bed is hard noise mainly from neighboring guests no place to dry laundry despite having a washing machine

only reason we dropped one star was because the very modern electric stove top and laundry machine with digital touch screen were not quite user-friendly and had no instructions to

they give us early check in

staff was very helpful and available 24h room service breakfast in the city center

the room is huge and there is an equipped kitchen

v quiet and huge rooms with lounge kitchen bathroom and bedroom

the wifi was weak.

the kitchen is small.

friendly staff, good location, wifi, clean room, comfortable bed and good value for money.

- good price - perfect location to explore the city - clean - good wifi - modern room

next, the wifi is useless in the rooms

price and location are great. clean comfy and the wifi worked well.

no soap for sink, choppy wifi

are completely no wifi signals in my room at all which is very disappointed

no restaurants close by. only a snack bar available

the rooms are very dated and could do with being redecorated and the wifi is very slow.

room service

slow wifi

wifi was not working. the breakfast was very simple. i missed vegetables.

good size room, wifi and ac

possible at ground level was really nice, being able to order drinks sent up to the terrace from room service was a great addition

the room was nice and clean and the wifi was working well

wifi bit slow

the reception, excellent food at the restaurant and great wine selection, very nice staff at the bar along the historical inner

wifi not good

good restaurant, very nice bar and excellent breakfast

full amenities of qualities, excellent room service every evening remake bed and chocolates with a courtesy note

staff without exception from reception to valet parking to room service were of very high levels of professionalism and spoke very good english

very nice staff, good location, spa in the same building.

also the spa was nice after walking all day and the massages we got were really nice

i very much enjoyed the spa (i paid €40 extra for use of the steam room, hot & cold pools & the half-hour massage (which

staff are exceptionally helpful and organized and the opportunity to experience their spa a delightful option to include in your stay

victoria was delightful managing the banos area and all the staff in the spa were great

breakfast a location were perfect. beds was comfortable and check in and out easy

a fair few sun lounges and the little bar / snack area near the pool was also great

they let us have late check out with no extra!

location , room, laundry service . staff

great location and free communal mini bar with pastries and fruit

sauna and spa were under renovation. area has quite a few pickpocketers.

nice and modern (i would say “new”) fast wifi nice gym and sauna+steam room nice and well equipped room friendly staff breakfast was good enough at a

spa and facilities

we liked that there was a gym, sauna and steam room

we booked a room with a pull-out sofa, which worked well for kids staying with parents

friendly service & early check in

the location is perfect, the facilities are brilliant, the bar is lovely, the spa is luxurious, the breakfast was top notch

the atmosphere in the restaurant/ bar area in the garden was very pleasant

room service breakfast was good

the breakfast was wonderful and the staff very attentive

weak wifi

nice beds. bar service superb. fine housekeepers.

the gym was very good, incl yoga mats

we were a bit upset that the spa was closed for renovations over the weekend we stayed.

best part was the rooftop pool w view

gym is poor (few machines and very warm)

was excellent fit visiting sights in grenada the rooftop bar was special with great views of alhambra and cathedral the breakfast was wonderful most of all

roof top bar was excellent and a nice place to have a drink at sunset before dinner in nearby restaurants

everything :) were beautiful and spacious room, friendly staff, lovely spa facility

the gym and spa facilities are a bit small but very nice

roof top bar earned its reputation as the best in the city…and the view

excellent value for money - even the room service prices were great value

best room service prices i've ever seen, a coffee was only 1

lousy wifi, average breakfast

have been good if they kept some coffee and tea in the room rather than us having to call room service for it every morning

the bed very old and not comfortable. wifi

small hotel with friendly staff & a nice bar area to have a coffee or a glass of wine

didn t have wifi in my room for the first day and it didn t get fixed till second day so a little annoying

if is something to mentioned the slow wifi but it was not a real problem

we had 3 rooms: a triple room, has a sofa bed perfect for 2 kids and separate large double bedroom, and large bathroom a twin room,

wifi was very erratic

the roof terrace bar is a must to visit

in the other hand, the hotel is clean, room service is excellent, and the hotel close to all transportation

it had a tv and wifi

great roof top bar with view of the alhambra

excellent in room wifi

breakfast is good and personnel good

poor breakfast options

breakfast offered there for a price

breakfast limited

wifi as advertised also no bar open as advertised because there were not many guests the food was

small, clean pool, although some of the beds need changing

breakfast was delicious

breakfast + clean rooms + comfort + spacious room + location + quiet room we had a pleasant stay at

hotel and great breakfast

the size of the room, the spa in the room and general cleanliness

convenient location. nice and cool ins. plenty of room. 2 story with loft for kids.

appreciated the mini-fridge, elevator and able to have prompt laundry service

staff was very nice, they give us bigger room since we had kids with us

great location, good breakfast and very friendly staff

had a family room, with a mezzanine upstairs for the kids, which they loved

i have not manage to use coffee maker but the coffee in bar was likely much much better.

the bar in the hotel isn't the coziest, but there must be literally 350

super clean and beautiful rooms, lobby, and bar area

is a lovely old but renovated hotel with a nice bar area and spacious rooms (superior double)

the bar closed early so we used local bars

liked the kit for the kids

rooms, roof swimming pool, location

i did try to use room service the restaurant staff asking for 10 on top of my order for room service which i have

no swimming pool.

dangerous), room boiling, no view, no pool even though google shows a picture of a pool, very expensive for what it is, far away from old

to order room service two nights in row and no answer

where cars and motorbikes go very fast and can be dangerous walking as little space , mind the kids

noise from the street all night long which did not allow us to sleep, terrible for 3 young kids

breakfast, location, value fir money, screaming school kids

convenient quadruple room for a family with kids but advise that shower provides no privacy

excellent location. comfortable beds. free efficient wifi

wifi wasn't great, if you need wifi for business then have another option with you

were there for business and we really needed the wifi working

wifi and breakfast was also okay

everything was great! wifi not super fast, but fast enough.

nice to have a kettle in the room, there is also a communal kitchen upstairs

equipped kitchen, great view from the kitchen, nice atmospfere

were up graded to an apartment, and really appreciated the kitchen facilities, especially the kettle and fridge

nice room with equipped kitchen, very friendly reception, it's a warm and good place to stay, good location, really

really like this place, i was traveling with two kids, so the apartment was just for us, huge and comfortable

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was perfect staff very

the bar and restaurant were excellent

the location is perfect, the whole hotel was spotlessly clean and very comfortable and the bar and restaurant are lovely

a recommended tapas bar los manueles and restaurant is downstairs

many restaurants nearby and a good tapas bar behind which unfortunately didn't open until 8

hotel with great restaurant and bar used by locals and tourists

plenty of bars and restaurants in the vicinity

request it twice since the first day we realized it seemed as if they forgot to send someone or room service to bring us that, so on the second day we had to wait for the maid to knock on our

the room was very clean, smelled good, and the room service was adequate

location, staff and wifi

regrettably the hotel does not have a clients bar or lunch and dinner dining.

breakfast was well cooked with a wide range

the street it’s livated on has many good tapas restaurants and places for breakfast

the breakfast

brilliant location, great breakfast, large bedrooms, very clean. helpful staff.

breakfast buffet

perfect location, good breakfast, ok wifi/air conditioning.

the hotel room was spacious, clean, and modern

the spa water in the lobby was refreshing on the hotter days

it also has a small gym

disappointing considering the now much more relaxed covid restrictions in spain, and the fact that all bars and restaurants are open again throughout the city in a nearly

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and even got bbc news - first time on our trip

nice extra to have spa bath in the room

the spa bath was a treat to relax in at the end of the day

is that, due to my room being on the first floor and opposite the stairs that led down into the bar and restaurant, it was quite noisy for a few hours in the night, however eventually quietened

loved the large bathroom with spa bath.

the jacuzzi/spa bath was amazing

sometimes had to wait for the waiter of the bar to finish attending the tables, because the waiter was in charge also of the hotel reception

hotel well located and had all the facilities: bar and restaurant.

stayed in room 16 which is just opposite the laundry room

i've got a room adapted for people with disabilities, therefore it was spacious with a big bathroom and a big shower

there was a very good laundry service at a reasonable price

is a bit older, so creaking stairs inside the room made it hard to move around silently when kids were

spiral staircase upstairs room for kids

because the wifi was dreadful

excellent wifi

the excellent breakfast is served in a medieval basement crypt

reception staff was friendly and helpful, the room was quiet, clean, and comfortable, wifi was great, and the location is perfect for seeing granada

location , staff and breakfast

cheap efficient laundry service

slightly underwhelming gym - but all in all that s a very minor comment.

there is even a gym if you want to work out during your holiday

the facilities also were great, there was a gym, 2 elevators, and a coffee shop which was very convenient

location great. wifi worked well.

the wifi kept cutting off.

everything in the room worked very well: wifi, air conditioner, shower, etc

poor wifi

wifi in room not good, used data instead, if this could be beefed up it would be much better

great wifi also