el late check out

clean great bar and cafe,

rushed to get there before the bar closed only to be told the bar and restaurant does not open fri, sat or sunday

we got back from the city we were told the bar and restaurant closes on a saturday night however there was an excellent chinese restaurant 2

the bar staff were slow

the restaurant and the bar are in the same building.

easy to access from the motorway. good bar next door for food. free parking. friendly staff

great location plenty of parking bays good tavern next door for dinner and breakfast

didn t say a word about anything wifi passcode, checkout time, breakfast option

great people nice hotel clean and large free parking for our tour van.

bed was a small double. no wifi reception in the room. couldn't get the tv to work

man on reception spoke good english and was very helpful and friendly, there is also a great bar and restaurant in the hotel,would definitely stay there again, thanks tina and tony

i expected the wifi to be better in a hotel this size.

the wifi is very weak in the room

free secure parking and wifi. buffet breakfast was included and there was a good choice.

fast wifi

wifi was weak in the room and the walls were a bit thin as you could hear your neighbours.

and chairs the only service was a bakery next door that never opened till very late and a bar

bar next door for beers and coffee

friendly we asked for iron machine to iron our clothes and they helped us within second , the wifi is so good and the cleannes of the room and everything is so great and i loved the mint smell

nice pool not too busy

would have liked there to be a bar vending machine for food and drinks expensive

the rooftop pool is stunning and the views were great

the bar was closed (covid measure?). there were a coffee and candy machine instead.

the staff and the swiming pool

there was a bar where we could get tea / coffee as well, and a small restaurant

room (junior suite) that came with tea making facilities, fridge, two tvs and a spa bath

spa ok

jose , the hotel bar staff has excellent customer

gym doesn't open until 10

wifi was slow

clean and a good set of weights at the gym

all spoke english communal areas light and airy meals good value and wide selection excellent wifi

check in, car parking, laundry service was fast, padel court was awesome

breakfast cereals would have been nice , kids evening food was a little expensive and silly hats for swimming

very spacious room and comfy beds. gym available but too bad didn't manage to use it.

pecially for bike storage)

the staff are outstanding from the reception, maids and bar staff made us so welcome and gave great guidance for tourist locations and how to get the most

pool was closed

he enjoyed the room service a lot :)

easy check in and late check out

nice bar in lobby

single beds were forced in one room, no room to walk for 2 adults and 2 kids

poor bar staff never about

very helpful staff on reception,in the restaurant, at the bar and room attendant.

location seems to me safe and can go with kids as well

nice bar downstairs

tram from bus station or train station leaves you 50 metres from your hotel spacious room lounge bar in hotel services good food till 11 pm ideal if you arrive late staff at reception good english

perfect location.lovely bar which serves good tapas.would definitely stay again.

lovely bar with brilliant tapas free with every drink and nice restaurant menu

lots of bars/cafés close by

the location the beds were comfortable the size of the room was great for a family with 2 kids

didn t get the wifi password till the next morning and mobile signals were very weak

bed is hard noise mainly from neighboring guests no place to dry laundry despite having a washing machine

wifi didnt work at all

only reason we dropped one star was because the very modern electric stove top and laundry machine with digital touch screen were not quite user-friendly and had no instructions to

they give us early check in

the kitchen was really high quality and there was a small balcony, standing room only really, but you

kitchen was set up with microwave, refrigerator, plates, etc

staff was very helpful and available 24h room service breakfast in the city center

loved it! kitchen and 2 balconies in our premier suite.

free wifi

- good price - perfect location to explore the city - clean - good wifi - modern room

wifi worked fine

the shower, the vending machine (the coffee one), the air conditioning, the room service

price and location are great. clean comfy and the wifi worked well.

good wifi

good restaurant, very nice bar and excellent breakfast

wifi not good

full amenities of qualities, excellent room service every evening remake bed and chocolates with a courtesy note

free wifi was very slow

the reception, excellent food at the restaurant and great wine selection, very nice staff at the bar along the historical inner

i very much enjoyed the spa (i paid €40 extra for use of the steam room, hot & cold pools & the half-hour massage (which

staff are exceptionally helpful and organized and the opportunity to experience their spa a delightful option to include in your stay

also the spa was nice after walking all day and the massages we got were really nice

very nice staff, good location, spa in the same building.

victoria was delightful managing the banos area and all the staff in the spa were great

wifi was faster than other european hotels that i have been at

possible at ground level was really nice, being able to order drinks sent up to the terrace from room service was a great addition

for their customers needs with things like comfortable beds, plush towels, soap in the bathroom, wifi included

having laundry service in the hotel was a welcome, and much needed, surprise

place has good wifi connection, lovely terrace on the rooftop and possibility to get a breakfast was very

clean and well maintained in a great location in the centre of granada, nice reaturant and bar attached to the hotel with pleasant helpful staff

safety bar needs to be fitted in the bathroom above the bath as a safety measure when using the shower,

it is attached/part of the bar next door, which was initially confusing, but actually having breakfast there and drinks every

are completely no wifi signals in my room at all which is very disappointed

no restaurants close by. only a snack bar available

delicious breakfast with different foods to try each day

great location and free communal mini bar with pastries and fruit

breakfast was reasonable and worth the value

perfect location to explore granada. great breakfast and very nice clean boutique hotel

room perfect,very clean and tidy breakfast good ,

it's a full service hotel, including a restaurant (didn't try it), a spa and an underground parking, which is expensive but precious if you arrive by car

great little gym sauna and steam rooms

sauna and spa were under renovation. area has quite a few pickpocketers.

there is a gym and sauna. it was good. bed was very confortable

in bath tube is sufficent to fill it and have a proper bath free of charge sauna facility and gym downstairs sometimes a 15 euro per night can really make the difference guys muchas gracias

everything :) were beautiful and spacious room, friendly staff, lovely spa facility

the gym and spa facilities are a bit small but very nice

good to chill out after a long day but would not be good if busy, plus a sauna and small gym

the gym and spa facilities are a bit small but very nice

staff beautiful property great location very good gym . spa average

they also make a good cup of tea and do room service as there are no facilities in the room

the wifi was superslow. impossible to use.

wifi reception very poor.

best room service prices i've ever seen, a coffee was only 1

wifi reception in the room was almost non-existent

the onsite bar was good and there was food available

the bar had no food except for olives

apart from the hotel, cleanliness, staff, bar etc, parking was easy

the bar is quite basic

i suppose, if i were to be very picky, i would just mention that it would have been nice if the bar staff had been a bit less grumpy

friendly service & early check in

we are a family of four and the loft room area for the kids was fabulous

kids loved it

kids loved it

breakfast not so good

breakfast had a nice selection

wifi and breakfast was also okay

everything was great! wifi not super fast, but fast enough.

wifi was a bit spotty but we were in the top floor.

excellent location. comfortable beds. free efficient wifi

were there for business and we really needed the wifi working

the wifi is poor

also as we travelled in winter the spa bath was amazing

request it twice since the first day we realized it seemed as if they forgot to send someone or room service to bring us that, so on the second day we had to wait for the maid to knock on our

room service every day

the room was very clean, smelled good, and the room service was adequate

i've got a room adapted for people with disabilities, therefore it was spacious with a big bathroom and a big shower

spiral staircase upstairs room for kids

water from the toilet, doors closing, doors opening, somebody sneezing, kids talking, playing etc

the staff were very friendly and did laundry for us for a very reasonable price

it was nice to have a laundry service -very reasonable price

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and even got bbc news - first time on our trip

nice extra to have spa bath in the room

the spa bath was a treat to relax in at the end of the day

liked the kit for the kids

wifi was slow and didn t work very well in our corner room

wonderful staff, great bar downstairs and excellent location

we had 3 rooms: a triple room, has a sofa bed perfect for 2 kids and separate large double bedroom, and large bathroom a twin room,

i like in-room service, but i do like more coffee (only one was possible) (+) the breakfast was exquisite, and we got it in a basket as a room service

the wine bar adjacent reception is a great place to stop before dinner for a glass of wine and tapa

room service food was average

bad wifi and clunky room keys

the location is perfect, the facilities are brilliant, the bar is lovely, the spa is luxurious, the breakfast was top notch

the staff was great. the hotel is an old palace. breakfast was excellent.

room could have been nicer

room with everything needed, including water and tea for free, and adequate priced mini bar 3

the bar and restaurant were excellent

the location is perfect, the whole hotel was spotlessly clean and very comfortable and the bar and restaurant are lovely

many restaurants nearby and a good tapas bar behind which unfortunately didn't open until 8

many restaurants nearby and a good tapas bar behind

poor wifi

everything in the room worked very well: wifi, air conditioner, shower, etc

the wifi kept cutting off.

great location, charming rooms, great wifi, helpful staff

limited 5g reception in the room, but free wifi.

sometimes had to wait for the waiter of the bar to finish attending the tables, because the waiter was in charge also of the hotel reception

the jacuzzi/spa bath was amazing

loved the large bathroom with spa bath.

is that, due to my room being on the first floor and opposite the stairs that led down into the bar and restaurant, it was quite noisy for a few hours in the night, however eventually quietened

hotel well located and had all the facilities: bar and restaurant.

wifi was working well

wifi was spotty.

location is perfect, it is right in the centre of granada in the midst of shops, bars and restaurants

excellent in room wifi

it had a tv and wifi

breakfast limited

wifi as advertised also no bar open as advertised because there were not many guests the food was

poor breakfast options

the breakfast included

hotel is in a really exceptional location, the room is small but nice, wifi works well

the bar closed early so we used local bars

is a lovely old but renovated hotel with a nice bar area and spacious rooms (superior double)

the bar in the hotel isn't the coziest, but there must be literally 350

i have not manage to use coffee maker but the coffee in bar was likely much much better.

super clean and beautiful rooms, lobby, and bar area

the public kitchen is very nice and you can see the beautiful scenery outside through the large windows

really like this place, i was traveling with two kids, so the apartment was just for us, huge and comfortable

nice to have a kettle in the room, there is also a communal kitchen upstairs

doors weren’t the thickest ones so in the morning there we some people coming to the kitchen and talking so loud that we could hear everything very

there was a common area on the top floor with a kitchen

location great. wifi worked well.

the facilities also were great, there was a gym, 2 elevators, and a coffee shop which was very convenient

i wish the gym had free weights :)

the wifi was good and so was the aircon

the hotel was really nice with lots of available facilities like a gym and massage if you wanted to book it

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was perfect staff very

where cars and motorbikes go very fast and can be dangerous walking as little space , mind the kids

convenient quadruple room for a family with kids but advise that shower provides no privacy

noise from the street all night long which did not allow us to sleep, terrible for 3 young kids

breakfast, location, value fir money, screaming school kids

the breakfast was delicious and enough to fill you up before a day of exploring the city

because the wifi was dreadful

superb breakfast, excellent service and a really quirky hotel.

the lobby was interesting, but we the robes and slippers provided were helpful, as was the laundry service, as we had been travelling light between hotels for some time

the tv did not have international news in english but as the wifi was good i used my laptop instead

the street it’s livated on has many good tapas restaurants and places for breakfast

brilliant location, great breakfast, large bedrooms, very clean. helpful staff.

breakfast was well cooked with a wide range

breakfast was delicious with plenty to select from

the breakfast

sure if there was a bar in the hotel but we didn't need it anyway as went out for drinks and meals

did not have wifi - only dislike

impossible to find with gps. slow wifi.

wifi was poor with no internet connection

air conditioning in our room didnt work well. wifi was weak signal.

- more parasols for shade would be nice at the swimming pool area.

small, clean pool, although some of the beds need changing

perfect hotel, super comfy bed and the pool area was great after hot day exploring

very pleasant stay. great breakfast.

breakfast + clean rooms + comfort + spacious room + location + quiet room we had a pleasant stay at

the room i’d booked in first place which was changed on second night also despite request, kids room was far

ngsize bed) toilet cleans automatically the spa was

cluding champagne) rooms are pretty and big

location was great, the staff were friendly and the room size for 2 adults and two kids was great

the pull out bed was queen size so two smaller kids can fit in well

the wifi was weak

a very popular local restaurant called bar los diamante is on the same street, going to feel the atmosphere and tapas

the kids loved the breakfast (a bargain

comfortable bed and good wifi

we had a room with the balcony and the wifi was terrible.

nice gym for a hotel, well planned

very nice rooftop pool and spa facilities

dinner and drinks served in the bar area was great

bed was amazing and we had a room with the view of the canal, had an amazing spa and was private away from the hustle bustle

rmally i don't use the pools but this time i did dûr to the heat wave, 44°c that day) the gym does not get air (very confines space) so i didn't use it