their indoor pool was warm, and we loved swimming there throughout our stay

room service available late which was great for a late arrival

the pool was great, the room was clean.

the restaurant was closed due to the pandemic, but room service was available and we loved the menu

second night the was no wifi in my room

wouldn't accept credit cards; guy at front desk didn't tell me up front the wifi password

clean room; comfortable bed; good wifi; large bathroom and shower; good a/c; quiet

parking and everything was very handy. nice and quiet.

location, friendly and helpful staff, great breakfast and bar service

centrally located, nice bar and restaurant

great room. bar / restaurant really nice.

the bar was a bit noisy a couple of times at night

also gym was good but could be better adding more

the room mini bar is not filled

huge restaurant and bar facilities

nice rooms cozy beds nice bar with area to smoke

a 5-star hotel with great amenities, including top notch spa, gym, steam and sauna facilities

very good breakfast, very nice gym.

no breakfast nor other meals provided, paid or free.

the room was clean and when we ordered room service once, the food was good.

then call and order room service

the breakfast had few options, the room had few outlets. towels were old

cleanliness, hot water, plenty of parking. there is good food right outside.

wifi wasn t good and bed sheets weren t very clean

the amount of time it took them to handle my room service requests

free wifi in the room ,no wifi in the lobby

staff very helpful and even the restaurant and bar of the hotel were excellent

or dinner, friendly and helpfull staff which allowed me early checkin without additional fee, big parking available for free, location in close distance to other business and big shopping mall

the free parking place helps a lot, and you can count on parking service

easy and free parking

sement) to drag the luggage

the room was big and they have a gym that actually works

there was a menu in the room where you could order from their restaurant(room

the pool water was not warm and also looked like not so clean.

purpose / comfortable / welcoming personnel / nice breakfast / good restaurant / nice swimming pool area for working or resting / good bed and pillows / few shops and restaurants around / looks

they did whatever was in their hands to ensure me and my kids had what we needed

they did whatever was in their hands to ensure me and my kids had what we needed

the swimming pool is really small.. still good to refresh.

we had room service at night and the food was great

breakfast can be delivered by room service.

it had a great breakfast choice too

spacious cleanliness supportive staff good parking and checking at comfortable time

the service at breakfast was very professional and friendly

it was nice and clean, room service was nice too

room service was rude, i had to request 3 times for extra blankets and towels because they didn't

good restaurant. good room service. great shower with strong pressure and lasting heat!

felt safe and comfortable. had private parking.

breakfast included was excellent

the breakfast was very simple, the room had little light, the last one had no room service.

very clean excellent service great breakfast

like the gratis breakfast in the small restaurant every morning, and the evening reception attendant was very

facility was old, sheets had holes, breakfast was not very good

the lobby was beautiful and had a nice bar in it

11u bar closed ud83dude01

the hotel didn t even open the bar as there was little point without many guests

breakfast was decent, but the waiting staff was a bit strange and rude

attitude, room service past 11pm, i ve order something on sunday, left my tray outside my room and today

comfortable bed, clean room, room service. gym and sauna.

breakfast at the hotel was overpriced and not very good -- too salty to enjoy

nice staff, good pool, beautiful gardens. very good wifi

the breakfast was ok

the free breakfast was delicious

one had towel provided for two guests and one bath towel each which had to be used also at the pool

no decent restaurant, bar or anything within walking distance

everything was clean and safe and it was a good location. there was secure parking.

the wifi.

tiny gym with little equipment

wifi worked poorly in our room, this was a little bit frustrating

we didn't make use of it, but it was amazing to have the option :) the wifi worked phenomenally and the staff was always friendly

wifi was not reliable

clean and comfortable for a couple nights. 10 minute walk to bus station. wifi worked good.

metro station - decent street food options nearby - hotel room service and food is good -good wifi - good

location near bus station central mexico north. great wifi ! great value.

good wifi

weak wifi signal

the parking is perfect, convenient and free

amazing kitchen and breakfast

the location ..the breakfast

pool was dirty and less water

seating area around the pool

grounds and pool good security ability to cook own meals

pool was dirty- plastic cup and dirt on the ground and less water in the pool

it has staff during the afternoon and a gym within its building has staff who can call to bring a staff member to assist one

wifi is ok but not the best

and the room service and house keepers were

got there around 3:00 am and the receptionist kindly offered me a late check out

wifi was good

i think it came from inner courtyard/parking