then call and order room service

the breakfast had few options, the room had few outlets. towels were old

they threatened us by telling us we could not take our car out of their private parking lot, if we didn t pay for staining a cheap crusty towel

no breakfast nor other meals provided, paid or free.

older reviews say they do not have breakfast, but that is not true anymore

second night the was no wifi in my room

wouldn't accept credit cards; guy at front desk didn't tell me up front the wifi password

clean room; comfortable bed; good wifi; large bathroom and shower; good a/c; quiet

room service available late which was great for a late arrival

the pool was great, the room was clean.

their indoor pool was warm, and we loved swimming there throughout our stay

the restaurant was closed due to the pandemic, but room service was available and we loved the menu

parking and everything was very handy. nice and quiet.

centrally located, nice bar and restaurant

location, friendly and helpful staff, great breakfast and bar service

the bar was a bit noisy a couple of times at night

great room. bar / restaurant really nice.

i went to the order your own breakfast window and the food was good, but it also took to long; the 1 cook was overwhelmed with

the room mini bar is not filled

nice rooms cozy beds nice bar with area to smoke

huge restaurant and bar facilities

a 5-star hotel with great amenities, including top notch spa, gym, steam and sauna facilities

very good breakfast, very nice gym.

they did whatever was in their hands to ensure me and my kids had what we needed

the pool water was not warm and also looked like not so clean.

they did whatever was in their hands to ensure me and my kids had what we needed

the swimming pool is really small.. still good to refresh.

purpose / comfortable / welcoming personnel / nice breakfast / good restaurant / nice swimming pool area for working or resting / good bed and pillows / few shops and restaurants around / looks

the amount of time it took them to handle my room service requests

free wifi in the room ,no wifi in the lobby

wifi wasn t good and bed sheets weren t very clean

staff very helpful and even the restaurant and bar of the hotel were excellent

free parking and valet service

there's enough parking space and the hotel has a restaurant, room service and an elevator

the free parking place helps a lot, and you can count on parking service

wifi speed is good when it's working but stability leaves a lot to be desired disconnects and

the room was big and they have a gym that actually works

there was a menu in the room where you could order from their restaurant(room

nice staff, good pool, beautiful gardens. very good wifi

the staff was so friendly and helpful! loved the service! complimentary breakfast was great too!

breakfast at the hotel was overpriced and not very good -- too salty to enjoy

place, quiet, nice pool

swimming pool was not heated

we appreciated that, they respected our pool window room reservation even when they changed us

pool was dirty and less water

pool was dirty- plastic cup and dirt on the ground and less water in the pool

seating area around the pool

grounds and pool good security ability to cook own meals

it was nice and clean, room service was nice too

good restaurant. good room service. great shower with strong pressure and lasting heat!

felt safe and comfortable. had private parking.

room service was rude, i had to request 3 times for extra blankets and towels because they didn't

no decent restaurant, bar or anything within walking distance

- wifi performance was unsteady - sometimes loud traffic on the side of the main road

staying 5 times, i finally had wifi

such as shampoo, cream etc, quiet hotel even though situated on a very busy street, free parking, and restaurant

wifi connection

room service was good and

location near bus station central mexico north. great wifi ! great value.

the spa bath

wifi was not reliable

room service

breakfast is delicious

parking is avalable under the hotel

spa suites are always amazing

the wall around the spa had humidity issues

breakfast though limited is amazing

as far as the restaurant, breakfast was great

amazing kitchen and breakfast

breakfast included and easy check in/ check out

far as the restaurant, breakfast was great but dinner wasn't the best, it tasted good but as for timing it took almost 2

hot water, strong wifi, unique lobby decoration, economical, friendly staff, quiet environment.

breakfast included was excellent

have breakfast option

breakfast... it took way too long for them to prepare food

breakfast is good. i regret restaurant did not serve dinner. there are no restaurants close by.

like the gratis breakfast in the small restaurant every morning, and the evening reception attendant was very

the hotel didn t even open the bar as there was little point without many guests

11u bar closed ud83dude01

the lobby was beautiful and had a nice bar in it

i arrived on a friday room service trays that had been left outside rooms were still in the corridors when i checked out

breakfast and was not good at all

wifi is ok but not the best

and the room service and house keepers were

got there around 3:00 am and the receptionist kindly offered me a late check out

wifi was good

i think it came from inner courtyard/parking

comfortable bed, clean room, room service. gym and sauna.

restaurant and bar on site

had a pleasant night without noise even though the room next door had 2 kids haha

lady from the room service team was very kind

for start my working day, but i had salmon with asparagus, and chocolate cake for dessert for room service, but i had to call back and remind them of my request and the food was delayed, the

wifi was very slow and sometimes not usable

wifi is unusable

we were in the king room earlier which was not very well lit, was dated and did not get a good wifi signal