the swimming pool is really small.. still good to refresh.

they did whatever was in their hands to ensure me and my kids had what we needed

purpose / comfortable / welcoming personnel / nice breakfast / good restaurant / nice swimming pool area for working or resting / good bed and pillows / few shops and restaurants around / looks

the pool water was not warm and also looked like not so clean.

they did whatever was in their hands to ensure me and my kids had what we needed

the room was clean and when we ordered room service once, the food was good.

then call and order room service

older reviews say they do not have breakfast, but that is not true anymore

the breakfast had few options, the room had few outlets. towels were old

they threatened us by telling us we could not take our car out of their private parking lot, if we didn t pay for staining a cheap crusty towel

second night the was no wifi in my room

wouldn't accept credit cards; guy at front desk didn't tell me up front the wifi password

clean room; comfortable bed; good wifi; large bathroom and shower; good a/c; quiet

their indoor pool was warm, and we loved swimming there throughout our stay

the restaurant was closed due to the pandemic, but room service was available and we loved the menu

room service available late which was great for a late arrival

the pool was great, the room was clean.

place, quiet, nice pool

nice staff, good pool, beautiful gardens. very good wifi

swimming pool was not heated

the staff was so friendly and helpful! loved the service! complimentary breakfast was great too!

breakfast at the hotel was overpriced and not very good -- too salty to enjoy

parking and everything was very handy. nice and quiet.

od thing as hotel restaurant grim looking and/ or

swimming pool was not heated and we only found out when we arrived

pool was dirty and less water

seating area around the pool

it has a beautiful garden and pool with sculptures and the two-story units with bedrooms over a kitchen and living room are well

huge restaurant and bar facilities

nice rooms cozy beds nice bar with area to smoke

the room mini bar is not filled

very good breakfast, very nice gym.

a 5-star hotel with great amenities, including top notch spa, gym, steam and sauna facilities

great room. bar / restaurant really nice.

the bar was a bit noisy a couple of times at night

centrally located, nice bar and restaurant

location, friendly and helpful staff, great breakfast and bar service

i was not able to buy breakfast so i had to buy external

the amount of time it took them to handle my room service requests

free wifi in the room ,no wifi in the lobby

wifi wasn t good and bed sheets weren t very clean

staff very helpful and even the restaurant and bar of the hotel were excellent

the price was so fair, and the room service food was so delicious too

wifi is not too strong, gets disconnected quite often

has not ramps in the parking

or dinner, friendly and helpfull staff which allowed me early checkin without additional fee, big parking available for free, location in close distance to other business and big shopping mall

the room was big and they have a gym that actually works

there was a menu in the room where you could order from their restaurant(room

the breakfast was limited, but good. the staff was nice.

spa suites are always amazing

the wall around the spa had humidity issues

to the hotel was through the unstaffed parking structure which is dark and just gives off a bad vibe knowing that someone could be hiding

we had room service at night and the food was great

felt safe and comfortable. had private parking.

room service was rude, i had to request 3 times for extra blankets and towels because they didn't

it was nice and clean, room service was nice too

good restaurant. good room service. great shower with strong pressure and lasting heat!

the breakfast was very simple, the room had little light, the last one had no room service.

like the gratis breakfast in the small restaurant every morning, and the evening reception attendant was very

breakfast is good. i regret restaurant did not serve dinner. there are no restaurants close by.

breakfast included was excellent

very clean excellent service great breakfast

11u bar closed ud83dude01

the lobby was beautiful and had a nice bar in it

the hotel didn t even open the bar as there was little point without many guests

really nice breakfast!

t it on the

comfortable bed, clean room, room service. gym and sauna.

no decent restaurant, bar or anything within walking distance

we ordered room service, which was delicious, and everyone we interacted with at the hotel was exceedingly

wifi worked poorly in our room, this was a little bit frustrating

- wifi performance was unsteady - sometimes loud traffic on the side of the main road

the wifi.

we didn't make use of it, but it was amazing to have the option :) the wifi worked phenomenally and the staff was always friendly

location near bus station central mexico north. great wifi ! great value.

wifi connection seemed stable, although i didn't use it for work purposes

from central norte bus station and it's metro station - decent street food options nearby - hotel room service and food is good -good wifi - good

the spa bath

was comfortable, the staff were bright and friendly, the wetroom/bathroom was spacious and the room service was varied and well priced

weak wifi signal

wifi connection freezing room at night

far as the restaurant, breakfast was great but dinner wasn't the best, it tasted good but as for timing it took almost 2

ey forgot to give me the extra blanket i requested) only

wifi is ok but not the best

and the room service and house keepers were

got there around 3:00 am and the receptionist kindly offered me a late check out

wifi was good

i think it came from inner courtyard/parking