the bartender in the blue sky bar was great and also the servers at the private beach

the bed was very comfortable, big room and the pool and snack bar were perfect

the snack bar a la carte food was delicious and fresh

same restaurant for breakfast and dinner and a beach bar open for lunch

room service, the min bar only has two cans of beer, two cans of water and two cokes

very nice room - very nice attention in front desk, restaurant, reception bar and tepanyaki - food was

snack bar food was great

the guitar duo in the sports bar was great and we really enjoyed listening to them

also the snack bar and pools by our room were closed for renovations but we knew this prior to booking

the snack bar is fantastic

staging for a tropical vacation: towering palms, lush foliage, views, pretty pool, outdoor bar and restaurant, beachfront

the pool bar served great tasting and reasonably priced food and drinks

staff was super friendly, hotel amenities (ie bar restaurant) good. well kept faciltitles

not too crowded, easy walk on the beach into town about a mile to restaurants and bars

marco, on the bar staff took very good care of my requests

room was on top of the bar with shows every night

great bar tender.

restaurants were closed, not enough chairs at the pools, coffee bar is open until 10pm but stops serving coffee at noon (coffee is not good), activity maps were

breakfast is top notch, buffet you have a bit of everything highly recommend

quality of the food in a la carte restaurants was good excellent breakfast

walls and remove paint splatters off the tile floor, install soap/shampoo holders and safety bar in shower

bar, entertainment, proximity to ocean beautiful

the pool area is lovely and the very new bar and its staff were excellent

i could not take relaxing dip in pool after 9

awesome pool

is not enough staff in the pools, in the bar and the venazu restaurant for breakfast, the service is slow

the food at the restaurant next to the bar was just

especially the guys at the valet who drove us back and forth on the golf carts and the bartenders at the bar at the bottom of the

we had to go to the bar for our own drinks 2 days in a row

really the only suggestion is that you not allow people to claim space and chairs at the pool or beach by placing towels and other items then not returning for hours

add some more tables with the chairs around the pool. maybe some new chairs too.

having a pool, beach and restaurant all right there, was awesome

private pool to cool you off or just let you float your day away

friendly and the pool is very nice

full kitchenette which we didn t need but had the option

a 2 burner stove top would be good in kitchen

booking el-la-cartes was next to impossible until someone told us to go in person to the hig bar beside the lobby before 8 am

there was lots of food options except for a barbecue at the beach

salad bar was almost empty and we were first in for the seating

the location was great. the bar staff are wonderful and activities staff are great too.

the lobby bar by the big banyan tree was absolutely beautiful and so comfortable

swim up bar is very fun and the pool staff were exceptional

no true bar in lobby area

the bar has no drinks other than margaritas and the sort no cocktails at all

the pools, the restaurants and quality of food, the gym, the gardens

well, the kids wanted more sun

the water park is great

food and amenities for my kids.

if you don’t have kids don’t go there hôtel need to be refurbished big time

just more attendance in kids area at the balinesa area.

restaurant was bad, the pool outside our room wasn’t maintained enough and there were always kids in the adults only

friendly employees, great food, snack bar had a good variety, nice beach, pools were

3 pools, 9 restaurants, super king beds, 24/7 room service, cafe - what is not to love, the taco bar was

the taco bar by the pool was great! love the set up of all the restaurants like a strip mall.

the mini bar had 4 opened drinks still in there and hadn't been restocked

maybe some type of waterfall in the bar pool to stand under with cool water to cool off would have been nice

should have had more bartenders on and more than one bar open during the day wait was too long for drinks

the bar staff worked hard but kept running out of coke light

to deal with the unsanitary environment caused by large flocks of birds landing the roofs, snack bar, and restaurants of the resort, eating off plates that were left unattended and pooping

need some work (bathroom faucet broken, smoke detector removed, bar sink smelled like septic due to no p-trap)

shout out to kaomi at the front desk for being kind and welcoming, and ivan out at the beach bar for mixing some mean margaritas

e breakfast is simply wonderful, with so

liked the most the bar at the pool, the pools, the variarty of restaurants

nice room service with bar available

some bar tenders were rude or really bad humor

oh, and all the bar staff and basically everyone that works there are amazing

to name a couple, felix, the pool concierge, and jorge, a waiter at the pool and lemongrass restaurant, were outstanding

cleanliness, room with private pool

the waiter with the hat on the pool was very nice and attentive

clean. large pool

all members of the staff from lobby, front-desk, room services, restaurant and bar staff, maintenance/facilities were all wonderful, friendly, and always greeted us with a smile

service of staff in hotel roof top area bar and restaurant and pool was slow or no service

after, each day you must visit the bar for room water

great rooftop bar & pool. great shower. really good internet.

the bar and restaurant have great cocktails and food at reasonable prices

service in the restaurants is very slow so clean out the mini bar snacks before you go if you’re very hungry

restaurant hours were not too convenient compared to bar

) in the only bar they had it the bartenders would act like they didn’t know what i was talking about

the food and the bar were excellent!

overall very good, the beach front,pool, restaurant (s) bar all very good

dinner is delicious always, room was clean. lobby is very comfortable, bar service is good.

the pool and entertainment staff were wonderful, the bar and drinks satisfying

we loved the vip feeling of royal, with access to bar with better liquor, vip pool and beach booths, vip check in with welcome drink, and vip

bar off the lobby was great except it adjoins the smoking area which is the open area towards the

the lounge and bar service was really excellent

they close the bar to early sadly because to get a drink you have to do a reservation on the bar on top and pool

no nice patio bar to have a drink on the beach during sunset

later hours bar and restaurants

copan skybar is absolutely beautiful but a complete joke

bikes- competitors are $11 for a full 24 hour period and much better bikes your drinks at the bar are the worst i have ever

the mini frig with honour bar was a nice touch

the pool is very small, like a wading pool but does the trick to get cooled off

small pool warm pool was a bonus

room service breakfast was quick and tasty

would have liked pool, but the wagon provided with umbrella chairs and beach towels made it convenient to enjoy the

the hotel is right on the beach. love the bar service.

also the smokers sitting at the bar beside the kids pool, all the smoke was going towards the kids

the music from the beach bar was way too loud, and very unnecessary to be that loud.

the bar had no change for mineral water

on the roof with swimming pool and on the main floor there’s another restaurant along with the bar and live music

proximity to the pool and ocean

the pool and ocean were a hop, skip from the lobby

the view from our room over to the sea was awesome and the pools were lovely

pool, cafe, and access to the ocean were nice.

the rooftop pool and bar were amazing

bar tender service was great

rooftop pool and bar were very inviting

the food is top notch, and gary at the rooftop pool bar makes wonderful cocktails

we enjoyed the upstairs pool, deck and bar with expansive views

great big room, wonderful grounds and perfect pool. breakfast at the pool bar was good.

it has a lovely pool area (that we didn't take advantage of) with a swim up bar and a little cantina style restaurant (we chose to uber out to another restaurant)

restaurant is only open for breakfast from 7:30-10:00am and there is no bar as advertised

swim up bar nice

check-in took way too long. restaurant and bar area was not open during our stay.

lobby area and bar area was comfortable and clean breakfast in the morning was excellent

fantastic bar and dinner. delicious breakfast.

coffee maker, bar fridge and bottle water in

beautiful lobby and nice gym. the breakfast was good. friendly staff.

the room was great, clean, with air-conditioning, and the breakfast buffet was very good with a great selection of food

liked. michael pool side bar service, cleaning staff

we didn't realize that there was a separate pool with lounge chairs at the back - we went to the splash park by mistake to read and relax and

they are giving traditional breakfast or pancakes + orange juice or coffee

really lovely place in the water park is amazing

add said water park it was included and breakfast but neither was included we had to paid extra for the three days and we only wanted to

the communal fridge and bar area were pretty dirty

location, slightly out of town with an awesome sports / games bar next door

get a little loud due to the bar next door, but isn’t late and doesn’t prevent you from sleeping

the bar next door is very loud, we hardñy slept

the bar next door was quite loud until 11-12 pm but manageable with ear plugs - if you want a quiet

the rooftop & bar made our stay perfect, we enjoyed many hours in and around the pool

rooftop pool is great and gets the sun all day, cool bar area there too

comfortable hotel with a fabulous rooftop pool and bar area, not too far but far enough from town that it was very quiet

there is a bar area without that thumping loud music that seems so common

restaurant was't operating and the upstairs bar was rarely available for drink service

also, jonathan in the restaurant bar was the best

pool was amazing, the restaurant and bar were impressive in their offerings and the food was amazing

the pool bar also did great food and drinks at reasonable prices

kitchenette was missing knives and cutting board so not much cooking happened breakfast was ok

kitchen could have used a few more things--like a spatula and sharp knife

they also have a great little bar downstairs

make sure you have ear plugs as the bar noise is very loud

and the bar attached zouave is always a fun and eclectic scene :) the rooftop deck has stunning views of

this is not their fault but the bar music and noises shake the whole building, so if you are going for peace and quiet this would

very loud due to music in bar below, motorcycles/cars driving by, people walking

the bartenders and servers in the rooftop bar were amazing as well

the rooftop pool and bar were our favorite parts

beach and downtown proximity, rooftop bar and pool, general aesthetic, friendly staff

the cocktsils at the pool bar were top notch

the rooftop pool and bar area is stunning, vibrant and relaxing

this guy robertino is incompetent for a bar job

restaurant and bar were great, location was awesome and staff was very nice!

the atmosphere is calm and relaxed, the beach bar is super chill and the bungalow was spacious

josue made our time at the restaurant and bar very special and personable as well

a bar and beach on site were incredible

there’s a bar and food near the beach with super friendly staff

food at pool /beach bar was very good

needs: more pool chairs, +/- microwave, laundry services, pool bar or restaurant

we had a dinner and breakfast here, they also have bar service in the restaurant and in the pool

wish i had a kettle in my room but bar staff was more than willing to help me out thanks guys

plenty of chairs, umbrellas and a little bar very close

with a beautiful view, incredibly friendly and helpful staff, large room and balcony, poolside bar and good quality food and drinks

the pool bar staff were very attentive and made great drinks

it was nice that there was a bar there in case you got hungry

bar was nice with good drinks