restaurant is only open for breakfast from 7:30-10:00am and there is no bar as advertised

great big room, wonderful grounds and perfect pool. breakfast at the pool bar was good.

check-in took way too long. restaurant and bar area was not open during our stay.

it has a lovely pool area (that we didn't take advantage of) with a swim up bar and a little cantina style restaurant (we chose to uber out to another restaurant)

swim up bar nice

fantastic bar and dinner. delicious breakfast.

coffee maker, bar fridge and bottle water in

lobby area and bar area was comfortable and clean breakfast in the morning was excellent

building is great - fantastic open lobby, great gym, quiet and nice, clean rooms

breakfast was good, just wish they fixed sausage or bacon sometime, it was just ham everyday

liked. michael pool side bar service, cleaning staff

liked. michael pool side bar service, cleaning staff

really lovely place in the water park is amazing

activities for kids

the kids loved the water park and so did my wife and i

to name a couple, felix, the pool concierge, and jorge, a waiter at the pool and lemongrass restaurant, were outstanding

cleanliness, room with private pool

the waiter with the hat on the pool was very nice and attentive

clean. large pool

service of staff in hotel roof top area bar and restaurant and pool was slow or no service

all members of the staff from lobby, front-desk, room services, restaurant and bar staff, maintenance/facilities were all wonderful, friendly, and always greeted us with a smile

great rooftop bar & pool. great shower. really good internet.

after, each day you must visit the bar for room water

the bar and restaurant have great cocktails and food at reasonable prices

the food and the bar were excellent!

service in the restaurants is very slow so clean out the mini bar snacks before you go if you’re very hungry

overall very good, the beach front,pool, restaurant (s) bar all very good

restaurant hours were not too convenient compared to bar

) in the only bar they had it the bartenders would act like they didn’t know what i was talking about

some bar tenders were rude or really bad humor

there is only one bar open for most of the day which is so far from everything

e breakfast is simply wonderful, with so

liked the most the bar at the pool, the pools, the variarty of restaurants

was really good, smiling and polite working people, make us feel like in home, specially woman bar tenders from la cantina maria and veronica, very nice attention

we loved the vip feeling of royal, with access to bar with better liquor, vip pool and beach booths, vip check in with welcome drink, and vip

bar off the lobby was great except it adjoins the smoking area which is the open area towards the

dinner is delicious always, room was clean. lobby is very comfortable, bar service is good.

the pool and entertainment staff were wonderful, the bar and drinks satisfying

the pool bar staff were awesome

the bar staff worked hard but kept running out of coke light

long line ups at the bar to get any sort of refreshment, including water

shout out to kaomi at the front desk for being kind and welcoming, and ivan out at the beach bar for mixing some mean margaritas

need some work (bathroom faucet broken, smoke detector removed, bar sink smelled like septic due to no p-trap)

should have had more bartenders on and more than one bar open during the day wait was too long for drinks

the mini frig with honour bar was a nice touch

minor thing...no pool.

bigger pool, but that is just dreamland

the pool is very small, like a wading pool but does the trick to get cooled off

room service breakfast was quick and tasty

drinks from the snack bar on the beach are clearly watered down

they close the bar to early sadly because to get a drink you have to do a reservation on the bar on top and pool

beach was excellent and the bar and food service was always there

no nice patio bar to have a drink on the beach during sunset

copan skybar is absolutely beautiful but a complete joke

proximity to the pool and ocean

pool, cafe, and access to the ocean were nice.

the pool and ocean were a hop, skip from the lobby

the view from our room over to the sea was awesome and the pools were lovely

on the roof with swimming pool and on the main floor there’s another restaurant along with the bar and live music

the hotel is right on the beach. love the bar service.

overall, this noise made being anywhere near the beach, beach bar and snack bar extremely irritating

also the smokers sitting at the bar beside the kids pool, all the smoke was going towards the kids

the music from the beach bar was way too loud, and very unnecessary to be that loud.

large tile rooms amazing breakfest bar and coffee great service super clean

the alta restaurant and bar .....the service and attention from the waiters was top notch. wow.

the continental breakfast bar is huge while the eggs and fruit etc are in a cramped space

more food options in your bar would have been good

there was also a restaurant and bar on the rooftop

would be nice if it had a little lounge bar area

better bar facilities, but not essential

the only thing missing was a mini bar fridge which would have been helpful for storing my husbands insulin

the included breakfast bar was pretty good

was no bar fridge in room and no cream or sugar or filter to use with the in-room coffee maker

the mini bar had 4 opened drinks still in there and hadn't been restocked

maybe some type of waterfall in the bar pool to stand under with cool water to cool off would have been nice

the taco bar by the pool was great! love the set up of all the restaurants like a strip mall.

3 pools, 9 restaurants, super king beds, 24/7 room service, cafe - what is not to love, the taco bar was

friendly employees, great food, snack bar had a good variety, nice beach, pools were

having a restaurant and bar onsite is genius

friendly staff

an honesty bar as the bar/restaurant closes at 3pm, an honesty bar would be great just for basic drinks before

and good to have the little cafe and bar on site

cocktails and soft drinks during the pool bar operating hours were reasonably priced

no true bar in lobby area

swim up bar is very fun and the pool staff were exceptional

the bar has no drinks other than margaritas and the sort no cocktails at all

breakfast through room service wasn't up to the standards the other restaurants were, our food was cold by the time

he was particularly great with our kids

person after person went beyond the call of duty from the restaurants to the pool bar to the reception staff

person after person went beyond the call of duty from the restaurants to the pool bar to the reception staff

outstanding landscaping

say enough of the rooms , staff , food if you want to relax , avoid the noise , masses , crowded pools and feel special , this is the place for you

further, i didn't like the private pool area set up at all

the float up bar was super fun

pool was not vibing. more music and they close bar way too early.

bringing their own music to the bar which conflicted with the resort music

the pools were clean with plenty of lounge chairs in the sun or shade

enjoyed the breakfast almost every day of our stay

had a few of our meals there and they were very gppd, bar tender was excellent

also had a nice bar area with great prices on their promotional offerings

acelets were assigned for different

restaurant closed at 10 but the bar part was still open i assumed since daily music and people singing and laughing continued when

drinks at the bar were inconsistent depending on who was the bartender

amazing staff, beautiful pool. the bar by the pool is also very good. we eat very well.

the swim-in bar is so sexy, you can just spend hours in the pool and order food and drinks whenever you wish to

breakfast buffet, the pool and bar area were amazing

the room, the views, the staff, the restaurants, the value, the location, the walk-up bar at the pool, and pretty much everything

property is somewhat dated and some of the restaurants

the lobby bar by the big banyan tree was absolutely beautiful and so comfortable

there was lots of food options except for a barbecue at the beach

salad bar was almost empty and we were first in for the seating

the snack bar needs to have more selection of foods

the snack bar was great as we arrived between lunch and supper

also, even the hotel is all inclusive, having a mini bar or fridge in the room would be great

we didn’t eat lunch at the cafe, but opted for the snack bar by the pool & beach

fact that the lobby bar didn't open until 6:00 p

resort itself is massive, with two pools—one right by the beach with easy access and a snack bar open for lunch

staff was friendly and the three pools, all with a swim up bar and two by the ocean were great

by the pool christian and margarito looked after us really well and were very friendly the bar upstairs with the billiard table was a hit with my family and alex was very attentive

had a conflict because only one person from the bar pool was refusing to refill drinks in our yeti cups

swim up bar should have been located in an adults only area of the pool

pool was fantastic, the bar is great, beds are comfortable

pool needs maintenance, furniture in the lobby and bar area and theatre are very

pool and swim up bar are great

it was very nice. the margaritas at the bar were delicious

the pool bar has very slow service

all food at restaurant and pool bar is fantastic

erly busy) and the drinks are mostly juice.

the lobby bar open until at least the closing time

draft beer at any bar or restaurant

and the bar tender made an excellent fresh skinny margarita as requested

staff was excellent. breakfast buffet very good. outdoor bar staff was excellent.

love the pool with swim up bar and hot tub

friendly and the pool is very nice

a 2 burner stove top would be good in kitchen

good location in bucerias. nice pool and beach.

staff, location, pool, room

private pool to cool you off or just let you float your day away

add some more tables with the chairs around the pool. maybe some new chairs too.

the pool area is lovely and the very new bar and its staff were excellent

walls and remove paint splatters off the tile floor, install soap/shampoo holders and safety bar in shower

bar, entertainment, proximity to ocean beautiful

full kitchen with ocean view and a large bonus patio in addition to the balcony overlooking the pool

some of the rooms could use some updating in the bathroom/shower situation and also the kitchen.

e doesn't speak any

the snack bar by the beach was really convienent

service was excellent and we really enjoyed our evenings at the bar because the bartenders were really entertaining

the unsung hero is the rooftop bar and pool, and trafalgar bar - both not busy when we went and perfect places to hang out for a

our 8 year old daughter loved the fries at all the snacks bars

dinner reservation system was a little challenging and the breeze bar was just below our room and stayed pretty loud and lively into the wee hours on our last 2

we loved the pool and bar on the 7th

were on the adult only side and the pool bar closed at 5 and pool closed at 9

hotel employee and his team at the bar on the beach were amazing

pool/bar massage on the beach special restaurants fox sports channel thatch roof bar our maid

the bar serves top brands of booze

food, drinks, photo session, but especially the attention of all the staff, the guys in the pool bar super friendly

there’s also a snack bar by the pool for when the main restaurant is closed between meal times

breakfast was very good there were many choices including an omelette bar and lots of fresh fruit

the snack bar could use a bit more variety - the options were usually hotdogs, fries, and burgers

to the pool and then you had to see minors with lounge chairs while you have to sit under the bar area

saul at the bar pool went over above and beyond for my daughter and myself

really liked the beach area, the main pool bar with the super friendly and fun bartender giovani, he was made that bar an easy place to make

the bar was awesome we said suprise us and they made awesome drink that we couldn’t get enough

the sushi bar serves ready made sushi, but when we asked, they sent us to the main buffet restaurant who were

we especially like the omelet bar, the pineapple and yogurt

i like the resort coffee shop and you had a stocked bar fridge which was a nice touch

swim up bar is fantastic and the food was great

there was plenty of variety of food in the buffett for breakfast

kids club was limited

imposed limitations with maid service, pool, bar and location

the staff from reception to bar to housekeeping were outstanding

they said there was bar and good service there

but jacuzzi s and outdoor bar make up for it

rooftop pool and bar was beautiful

in la cantina bar (external facing restaurant) was just ok (+)dont want to leave the room cooked breakfast a few days the hotel is very kid friendly, sports bar downstairs was good and the mini market that is inside the hotel has everything you need if you (+) there are several restaurants inside as well as a sports bar and a minimarket (-)food was ok, we had a terrible experience at the sports bar for one meal (+) the sports bar food and staff (-)not enough chaise lounges-had to get up early to secure them. also, no nice bar to hang out in (+) breakfast bar was really good, great omelette chef (+) bar offers happy hours, so we've got all service we want

like that when we were checking in they were telling us that our two kids were not on the reservation when they were they did give us a hard time but at the end got

room service is only till 10pm

the pools were great for kids.

room service doesn't have sugar or substitutes ud83dude05 hotel needs service elevators.

bar a pool was amazing phenomenal views all around and the room was beautiful with a nice view of

the best thing is the bar and the pool on the terrace, where we enjoyed the sun and some delicious cocktails

the room was so big, comfortable and nice. the rooftop pool and bar was nice and fun.

the pool has a bar on the rooftop, from there the views are 360 degrees of everything, it is stunning

the rooftop pool and bar are excellent and a must visit

the mini bar in the room was always filled with goodies and lots of beverages

the lobby bar is

coffee bar staff are always great to deal with

loved the coffee bar with speciality coffees etc

coffee bar excellent

explanation was provided for this, even though the hotel main pool was clearly designed to have a bar accessible from the pool with underwater benches that are now sititng empty and useless

the bartender at the swim up bar was great too

loud music from the bar blaring past 11pm kept me up

best to upgrade to the private pool and bar and food

it was very cool and uncomfortable the swim up bar was nice the pool is in need of some renovations

noisy music from bar next door

2 pools with bars

access to ocean. food staff friendly. coffee bar and chill lounge.

pool bar stay open later.

food was good, and the staff was great, i also like the fact that it has 2 pools with the bar in it, also angel was the best bartender

bar staff were great

juan, david and armando in the bar were great, even with the drinks being

bar personal was very fun and entertaining

bar offerings are wide-ranging and copious

bar staff, awesome drinks

location beach , pool , swim up bar , great food , the rooms are so big

staff was super friendly, hotel amenities (ie bar restaurant) good. well kept faciltitles

front clean relaxing staff was amazing bar area was so fun gracias carlitos y las muchachas

marco, on the bar staff took very good care of my requests

not too crowded, easy walk on the beach into town about a mile to restaurants and bars

the bar tenders at the swimming pool area, the waitress from the mirador restaurant & pool area; as

bar tenders at the swimming pool are facing towards the sun the whole day is evident they have the

from the bar to

the beach isn’t the greatest but the swim up bar was more then enough for us

the staff in restaurants and at bar were fabulous. location and easy access to downtown area.

we loved the skylounge rooftop bar for a sunset drink

food is good both at buffet, snack bar and a la

the rooftop bar was amazing, as was the kind server, the views were phenomenal

the dine in resataurant for dinner was very very nice - michellan star the poolside cafe, and the bar and the oven was great - but there were timings where ther was nothing to eat and everything is

they had a good salad bar and desserts

pools are nice, some staff are nice and some are not. taco bar was superb.

bar is the place to be

excellent bar service

food was excellent, bar servers were top notch both inside and out and the concierge people in the premium club were ok

they were in the swim up bar area

at the lobby bar eduardo, ivan, caesar, sergio and jesus took good care of us

there is entertainment every night in the lobby bar which engages the guests with singing and dancing

also, no snacks with drinks in the reception bar - it d be nice to get a small bowl of pretzels or crisps with your drinks

service of the bar and wait staff was top notch

you can also order room service

a good place to stay i would recommend they give your dinner and lunch and breakfast and i like the

breakfast was average, location is good but the rest nasty

excellent breakfast. nice pool. nice restaurant. good meals.

i do believe there was a picture on web site about a restaurant/bar on property overlooking the ocean

at the bar at night, rigo and sergio were amazing

buffet restaurant and snack bar had lots of food to choose from yet not very tasty at times no bottled beer and no glass

staff only thing good - no decent bar or lounge - no decent lounge cots -

buffets, should accommodate more american dishes, but the snack shack was ok, & the salad bar was ok the bathrooms could of been a lot cleaner, as well as the