bar area opp the front desk is only good

must-do: be sure to watch the sunset with a cocktail at the rooftop adults-only bar before heading off to dinner

of being at an all inclusive was so you can just grab and go but every time room service, any bar, at the pool bar everywhere it was so annoying

liked better service at the adult pool bar, the only area we didn t feel the service was extra special had to actively ask a

location of the breakfast facility was central and easy to locate

ana at the rooftop bar at the garca blanca was also so kind and attentive

the breakfast was incredible, we had it every day by the pool

the gym is really big and complete, not to mention the incredible view as well

room service did not restock wet bar or always leave hand towels or face cloths

miguel and manuel from the japanese cuisine bar were super friendly and would always make sure we had a drink in our hand

of entertainment or anything to do in the evenings no bars open after 11pm including sports bar and nothing close to hotel also limited food options

definitely consider this property again and bring the kids

kids loved the pool, the beach was nice and clean

the pool is amazing and the sky bar pool area provides a million dollar view and ambience you can’t experience anywhere else

i especially felt welcomed by freddy (bartender) and jorge from the detalle bar

an early breakfast as they get claimed quickly speaking of relaxation, the cocktails at the hotel bar were absolutely delightful

the food exceeded my expectations and we enjoyed going to the coffee bar in the morning

that made our stay so great, kevin and hervey on the entertainment side and tomas at the pool bar and christian at maria dolores particularly

thing that i didn t like was there wasn t a main bar on the adult side at night, had to go where the families was

also the sports bar have karaoke

was only one beach grill and bar and it was for the elite members so you either had to walk way over to the far side of

my wife is allergic to fish but 2 choices were fish or sushi leaving us with a sports bar or indian food

the sports bar is by far one of the best spots in the location

the bar attendantls were very nice, also sergio mathias and 2 others whose names i can't remember

food was not even halfway good in the buffet or snack bar

rooms lead out on to the beach, bar staff were great

but the food was not even halfway good in the buffet or snack bar

i really appreciated the service of guadalupe at the pool bar and reyna in the restaurant

are: - rethink obligation of dress code all over the restaurant, but specially ate the poolside bar (does it really make sense (-)poolside bar food isn't that great but it's just a quick/casual place to grab a bite to eat after being at (-)resort but often children monopolized many of the large pool areas to include the swim up bars (+)at the beach bar was the best (-) some of the bar tenders at the swim up bars were not friendly

amazing staff. so much to do for kids and all. tons of options to eat and do.

pools were really nice, pool bartenders were really nice, the beach location was really nice

the best food is the room service

room service took more than one hour to deliver

the prefer to serve the no name bar rail unless otherwise specified

sometimes a bar or restaurant would not even have one of the top shelf liquors asked for

then at bar it swingers we re talking about sex orgy

there are great bar facilities at both areas, a lovely beach bar with swings, and a swim up bar at the pool

the pool bar closed at 5

massage, sauna, steam, healthy juice bar by infinity pool

jorge at the pool bar to luis from room service; everyone was absolutely pleasant and amazing

stunning views, bar at every corner

bars/nightlife: on the trs coral side of the resort, we had a few lobby bars and a rooftop bar

sports bar that’s open 24 hrs doesn’t serve food 24 hrs

perfect, maybe my only suggestion is to have own music in the eclipse bar and try to boos the mood

we usually just walked around the mall area or had a drink at the rooftop bar while we waited

was able to indulge in the silent party by the pool bar aqua that night and get some food from 24hrs sports bar

the pools and bar service were awesome and all the people were really nice

also, the sports bar food is inconsistent

mini bar was often not restocked on a daily basis

by waiters and bar tenders could improve

hector on the 9th floor preferred lounge bar was the best bartender i've ever had

the cleaning staff and bar service is excellent

your name in - they will tell you it will be an hour during the busy times - and go to the lobby bar for cocktail hour

the beach bar and beach area were perfect for my family as it is a bit removed from more crowded areas of the

i also liked there was a bar available with food for munchies

the breakfast (continental only) and bar food could use some improvement, but it was ok and there are so many nearby options you can

the staff was very friendly and chichis beach bar was right out front so you didn’t have far to go to get relaxing spot on the beach

would be nice if the attached bar had coffee in the morning

is that no one was at the bar they should had always someone

pool area was big and comfortable with bar and restaurant right next to it

breakfast was great, pool bar with bartender romy was fantastic

air conditioning, privacy, everyone very helpful, free water to fill water bottles, restraunt and bar on site

romy at the pool bar is awesome! the food was very good

we loved the bar near the pool and all the staff in general

what i mean by that is there isn't any bar & grills or restaurants close

hotel's bar is not next to the beach. a little bit inconvenient.

love the huge room, location to beach, shopping, pool, bar and restaurant. excellent

i had an issue with the bar and beach service.

great location! beach bar was amazing.

the beach bar is kind of sad and the food is not

noise some nights from the small bar which is located on the north end of the hotel building but that wasn't too late into the night

had a nice beach bar 50 ft from our room on the gorgeous beach

had to go to the pool or bar to get wi-fi

the bar and restaurant staff were lovely and made a great first impression of mexico

pool, restaurant, about a 20 minute walk to downtown, other shops and restaurants 5 minutes away

the pool was usually very cold, but nice to have as an option on a hot day

the hotel has a decent swimming pool and air conditioning. breakfast was good.

secure building and parking

no alcohol is permitted from outside, no pad locks to rent, bar prices for a beer are good (30p) but opens at 7

super helpful staff, very nice place, there is a bar (restaurant) by the pool

the pool and bar were all a great addition - a great stay all round

pool area, location, bar restaurant, the bungalow area.

the bar was amazing and it was a two minute walk to the beaches

the breakfast was extremely basic to say the least, and the bar closed 2 hours earlier than advertised

the bar staff was a little slow. too much socializing between staff causing slow service.

the beach bar has great cocktails and good facilities

club time was over and if we wanted more action we walked down the beach to other beach clubs to bar hop

breakfast was delicious....... even for the continental breakfast very generous portions

breakfast was in the beach bar - lovely food, friendly staff and an incredible view

the reception staff and the beach bar staff were all incredibly welcoming, service oriented and friendly

had a palapa room - 2nd floor and it was very loud at night - it was like the nearby bar was in our room

little tiki bar next door was a healthy hippy option for

the bar next to na balam is very noisy and disturbs a bit.

nice restaurant and bar poolside with live music, various bands during my stay were all good

wifi can be a bit spotty in your room but down stairs in the lobby and bar is excellent

the bar was so much fun, great entertainment for all

restaurant and bar is very welcoming and has good quality of food

the vibe is very relaxed with a nice bar and restaurant at the ground floor, and very close to the town centre but also very quiet in

music from the bar behind the hotel but took earplugs and used app on my phone to mitigate it

they have a small cozy bar that offers 2 for 1 beer from 4 to 5

pool closes at 6 bar hours

convenient to ferry, had parking ( we actually had a rental car), nice staff, welcome drink at bar and super helpful bartender with great suggestions, and convenient

they don't offer breakfast nor have any restaurant or bar in the building to have one.

all of the staff were friendly and very helpful, especially the manager and the bar attendant

facilities were real nice and its a short walk to the main beaches or to the restaurant and bar strip

there is a bar outside by the pool but it's rarely open

simple bar with great drinks

poolside bar not open

activities in bar area were great ie

the drinks were delicious and the staff (loved jonathan at the bar and royer with entertainment) were all very friendly and helpful

a bar, pool, beds, two different areas for beach chairs

specialty restaurants, specialty item with buffet, and bar were very good

the bar close too early (at 11pm)

most of the bars were out of the good liquor

there are two sinks in the bathroom, which is nice, but only one bar of soap, only one soap dish, and only one hand towel

the beach was clean with plenty of seating, lazy river was my favorite part especially with the bar in the river

day at time makes it hard to plan your week no pillow service/bed turn down twice/ stocked mini bar 3 times /poor cleaning of room our butler was hard to find or get service from him never got

excellent bar staff service

we then went to the bar after 6pm to redeem our “invitation” drink tickets

the bar and restaurant staff were exceptional.

when we went, we were told (not nicely) that this was only possible at the indoor bar where it was very cold

of the staff at the beach bar had that attitude of “oh you’re a foreigner so doesn’t matter what things cost”

there is a beach bar that serves excellent food and drinks

i loved the large pool with swim up pool bar and access to the beach with comfortable loungers

three cold jacuzzi by the huge pool, with constant waterfall and very large pool bar, two hot jacuzzi on the roof, great infinity pool on the roof, amazing for sunset, and complete

drinks at the bar were superb

also, pool bar would not charge our room for the drinks so we had to carry our credit card with us to get

the beds are very comfortable, a gorgeous view from the rooftop pool, bar and cabanas

bar tenders and waiters were very nice

main bar seemed to close too early at 11. drinks were not strong unless asking for a double.

our butler fonsi made sure we have the most exceptional stay and the bar staff especially jarib were all helpful and quick

there were different pools designed for quiet and social areas with a lovely swim up bar

the one at the sports bar was nice, shaded under the trees with a large beach umbrella but the table was always full of

enjoyed the rooftop scenery which includes bar & rooftop pool, play area to watch game and play pool

hotel and rooftop bar staff are awesome, and the facilities are very nice, mainly the pool area

surprised for the price you pay, clean well kept, great location in old town, roof top pool and bar is quite fantastic

the hotel has also a really nice rooftop bar and pool

staff were nice, good value for money has a open bar above

clean, modern, with 2 restaurants on site, 2 pools, as well as an adult only rooftop bar and pool

music from the bar was loud and lasted until 9:00 pm. needed more drinkable water.

the private beach, beautiful view, bar with excellent service next to the large pool on the beach was perfect

tacos and drinks, all of which were brought to the cabanas and deck chairs by the lovely pool bar staff

property was clean and well appointed. roof top bar was excellent for sunset drinks

the is s great snack bar with delicious faitas and drinks in front of the hostel

the bar on the rooftop was very expensive

cheap, but brand new and modern beds and rooms, with nice bar and pool, central location and great free food for dinner and breakfast

the staff attentive and the shared kitchen, bar and pool social and not crazy

swimming pool and bar area were also lovely

room had incorrectly listed as having a refrigerator and although the rooms don't come with mini bars, the staff made sure to get one for me the same day, which was great

no blinds in my room, breakfast was located in sister hotel. hot water didn’t work

received 3 single beds , tv & internet didn’t work , breakfast was served @ different hotel 2 blocks away ,balcony for fresh air was permanently closed

breakfast was ok but could have been better, that is presentation and taste

the noise at night from the bar and the smell from the bathroom.

i didn't eat at the restaurant or drink in the bar, but would have if i didn't have my dog with me

is a very good hotel for people they like to sing karaoke until 2 in the morning or listen to a bar singer until 3 in the morning

air con is extremely noisy so unable to use whilst trying to sleep, wifi is intermittent, bar had an event which went on until the early hours which could be heard in my room

that they promoted, but at the end we didn’t get them, they said we arrived too late and their bar was closed, even though we arrived exactly when we told we would (around 22:40)

loud noise from the bar across the way would probably annoy most people

it s not really a problem but the pool bar service ends at 11 pm.

beer and wine selection at the bar was very limited

although the restaurant was closing at 10pm on thursday, martin in the bar was awesome and we had a few drinks there before going to our room

we were quite pleased with the mini bar and the deluxe comfort of the bedding

they did not even have a bar of soap inthe room and their towels were stained

during my stay, the main pool had no water, and the kids’ pool was also not operational

the pool was almost always filled with a ton of kids so if you aren’t going here as a family might be worth going elsewhere

the wifi worked well

location. room and kids pool. very nice and a great price.

there is a tattoo studio that adds to the vibe and a bar restaurant with excellent food and amazing staff

it had a bar which served breakfast, lunch/dinner, and cocktails

the staff were friendly and helpful, particularly the bar staff who provided breakfast

the shower is large with good pressure and the hotel features a co working space, bar and restaurant, tattoo studio and pool lounge area

we enjoyed the bar onsite

so nice to have bar and restaurant on site

good bar with nice drinks

place, great atmosphere; staff is very friendly and helpfull; the bar is quite nice; breakfast and dinner are very good (u also get dinner at the hostel); perfect

common section with the pool, the bar excellent location makes everyone to enjoy together and make friends

wish bar food was open earlier

on site bar v friendly shame there was no free water to fill up water

easy parking, friendly staff, awesome friendly bar on site

of loud at night from the bar with live music at the front of the building

it has a bar and has a restaurant in the entrance of the hotel

music blaring until late from the bar next door

frozen drinks from the bar were very watered down with large cubes of ice in them

lastly, we just wanted to call out alejandro at the beach bar who was absolutely incredible during our stay

only thing that could perhaps improve is the quality of food at the snack bar - in comparison to the amazing restaurant, it was average

enjoyed food and drinks. liked the nightly activities. liked the pool volleyball games.

staff, nice rooms and pool area was very well laid out food was excellent and service was as

the staff is barely competent

some neighbouring bar was playing music that thumped the room from 12am to 3am

very noisy. loud music in bar outside until late.

room over bar making it noisy

the bar downstairs was great