the continental breakfast bar is huge while the eggs and fruit etc are in a cramped space

large tile rooms amazing breakfest bar and coffee great service super clean

the alta restaurant and bar .....the service and attention from the waiters was top notch. wow.

more food options in your bar would have been good

there was also a restaurant and bar on the rooftop

comfortable beds and pillows, excellent checkin, bar and restaurant service and complimentary breakfast was great

was no bar fridge in room and no cream or sugar or filter to use with the in-room coffee maker

no bar fridge, but not a big deal.

better bar facilities, but not essential

slow service in the bar area

restaurant closed at 10 but the bar part was still open i assumed since daily music and people singing and laughing continued when

drinks at the bar were inconsistent depending on who was the bartender

love the bar and restaurant

also had a nice bar area with great prices on their promotional offerings

bar & restaurant very good

liked. michael pool side bar service, cleaning staff

the food ate the park is not the best and also the breakfast was limited options buffet style

rooms, good little gym, nice pool for guests a part from waterpark, good price, close to

it’s clean and it has a lot of intertaiment for kids.

the boat in the kids pool is falling apart and the whole park is in desperate need of investment

having a restaurant and bar onsite is genius

and good to have the little cafe and bar on site

cocktails and soft drinks during the pool bar operating hours were reasonably priced

friendly staff

an honesty bar as the bar/restaurant closes at 3pm, an honesty bar would be great just for basic drinks before

person after person went beyond the call of duty from the restaurants to the pool bar to the reception staff

the pool is amazing, the food is great and the location is perfect

our suite was spacious and we loved all of the little extras - borrowing a beach bag, sun loungers on the terrace

the pool is gorgeous

further, i didn't like the private pool area set up at all

great location and cleaning, restaurant and bar staff.

resort itself is massive, with two pools—one right by the beach with easy access and a snack bar open for lunch

we didn’t eat lunch at the cafe, but opted for the snack bar by the pool & beach

i just think they could have changed the hours of the lobby bar to open earlier and provide a bit more service for people sitting at the lobby lounge

fact that the lobby bar didn't open until 6:00 p

was nice having starbucks coffee at the lobby and the girl at the bar was incredibly nice

pool and swim up bar are great

from 3 to 4 pm they have happy hour at the pool bar where a selection of drinks is priced two for one

all food at restaurant and pool bar is fantastic

it was very nice. the margaritas at the bar were delicious

was not free unless you were in the lobby or in the bar near the lobby

draft beer at any bar or restaurant

would enjoy if the availability of the pool and bar were more present at later hours or that breakfast was provided for those staying

the lobby bar open until at least the closing time

we went to the bar on the 3rd floor there was one guy there that was not very nice

restaurant is only open for breakfast from 7:30-10:00am and there is no bar as advertised

it has a lovely pool area (that we didn't take advantage of) with a swim up bar and a little cantina style restaurant (we chose to uber out to another restaurant)

swim up bar nice

great big room, wonderful grounds and perfect pool. breakfast at the pool bar was good.

check-in took way too long. restaurant and bar area was not open during our stay.

lobby area and bar area was comfortable and clean breakfast in the morning was excellent

coffee maker, bar fridge and bottle water in

fantastic bar and dinner. delicious breakfast.

the room was great, clean, with air-conditioning, and the breakfast buffet was very good with a great selection of food

rooms and gym

the snack bar i witnessed a man using his hands to pick out lettuce for his hamburger

swim up bar should have been located in an adults only area of the pool

pool needs maintenance, furniture in the lobby and bar area and theatre are very

had a conflict because only one person from the bar pool was refusing to refill drinks in our yeti cups

pool bar open really late ... half of the day is almost over

amazing staff, beautiful pool. the bar by the pool is also very good. we eat very well.

breakfast buffet, the pool and bar area were amazing

the swim-in bar is so sexy, you can just spend hours in the pool and order food and drinks whenever you wish to

the room, the views, the staff, the restaurants, the value, the location, the walk-up bar at the pool, and pretty much everything

love the views- the pool - sunset and the location. good food. they lend you beach toys for kids

bringing their own music to the bar which conflicted with the resort music

pool was not vibing. more music and they close bar way too early.

the float up bar was super fun

we enjoyed the beach cabanas most, and the pool

pool was not vibing. more music and they close bar way too early.

staff don't help you, they have a very bad face when you ask for something, for example on the bar they didn't smile, it make us to feel bad for ask something, i don't said all the staff because

service was excellent and we really enjoyed our evenings at the bar because the bartenders were really entertaining

the snack bar by the beach was really convienent

walking distance to the beach, and they have a bar there

e doesn't speak any

breakfast was very good there were many choices including an omelette bar and lots of fresh fruit

they were inconsistent about closing times , on some days bar on beach open longer or closed early, same as bar on hotel

the bar serves top brands of booze

there’s also a snack bar by the pool for when the main restaurant is closed between meal times

breakfast was very good there were many choices including an omelette bar and lots of fresh fruit

all the workers and bar tenders are so nice and you even get free drinks at check in

the bar staff were amazing

dinner reservation system was a little challenging and the breeze bar was just below our room and stayed pretty loud and lively into the wee hours on our last 2

location, they have a different restaurants in the same place and also the have a bar by the beach which it was so

we loved the pool and bar on the 7th

really liked the beach area, the main pool bar with the super friendly and fun bartender giovani, he was made that bar an easy place to make

often with both hot and fresh food, then for in between snacks you could get sushi at the rooftop bar (w an infinity pool) and drip coffee/tea and fruit/cakes from a couple of smaller cafe kiosks

the sushi bar serves ready made sushi, but when we asked, they sent us to the main buffet restaurant who were

the bar was awesome we said suprise us and they made awesome drink that we couldn’t get enough

(sometimes up to an hour) we sat at the snack bar for almost 40 mins+ waiting on simple food like guacamole and eventually our tacos

i like the resort coffee shop and you had a stocked bar fridge which was a nice touch

swim up bar is fantastic and the food was great

we especially like the omelet bar, the pineapple and yogurt

family chose this all inclusive resort primarily for the newly installed kids water park and the location

evening entertainment was appropriate for kids which we appreciated

in la cantina bar (external facing restaurant) was just ok (+)dont want to leave the room cooked breakfast a few days the hotel is very kid friendly, sports bar downstairs was good and the mini market that is inside the hotel has everything you need if you (+) there are several restaurants inside as well as a sports bar and a minimarket (-)food was ok, we had a terrible experience at the sports bar for one meal (+) the sports bar food and staff (-)not enough chaise lounges-had to get up early to secure them. also, no nice bar to hang out in (+) breakfast bar was really good, great omelette chef (+) bar offers happy hours, so we've got all service we want

we ordered room service & got a whole pot for under $100 pesos, tipped the server $200, no problemo, but that

a lot of options for food outside of the hotel and inside as well great beach and pool area, safe parking, most of the staff was super friendly the kitchen in the room had everything you need if

we stayed in tower 3 on the 5th floor which over looks the parking lot

location. had a nice ocean and pool view. room was comfortable and clean.

the staff from reception to bar to housekeeping were outstanding

roof top lounge bar area was beautiful comfortable and lovely

they said there was bar and good service there

rooftop pool and bar was beautiful

but jacuzzi s and outdoor bar make up for it

the best thing is the bar and the pool on the terrace, where we enjoyed the sun and some delicious cocktails

restaurant has a good selection of food , excellent service nice pool area and bar great

the room was so big, comfortable and nice. the rooftop pool and bar was nice and fun.

the rooftop swimming pool and bar was great and offered wonderful sunset view

bar a pool was amazing phenomenal views all around and the room was beautiful with a nice view of

coffee bar excellent

if i wanted to listen to bad versions of popular rock or pop songs i would go to a kareoke bar in alberta canada

coffee bar staff are always great to deal with

they added a kitchen and bar to the adults pool area serving drinks and cooked snacks

banana bread with lattes at the coffee bar, ice cream cones and fresh fruit at the ice cream bar and hot pizzas, mini burgers or fish

it was very cool and uncomfortable the swim up bar was nice the pool is in need of some renovations

we would start out at the beach, move to the club pool, then go to the swim up bar on a daily basis

like it was understaffed in terms of service at the pool bar as well as delays in ordering food at dinner with in their

best to upgrade to the private pool and bar and food

explanation was provided for this, even though the hotel main pool was clearly designed to have a bar accessible from the pool with underwater benches that are now sititng empty and useless

noisy music from bar next door

food was good, and the staff was great, i also like the fact that it has 2 pools with the bar in it, also angel was the best bartender

pool bar stay open later.

access to ocean. food staff friendly. coffee bar and chill lounge.

bar tenders wouldn't give me more than a glass of ice

hit the omelet bar at breakfast and taco bar at dinner

juan, david and armando in the bar were great, even with the drinks being

bar offerings are wide-ranging and copious

the bar closed at 1 am.

bar staff, awesome drinks

the staff in restaurants and at bar were fabulous. location and easy access to downtown area.

from the bar to

the bar tenders at the swimming pool area, the waitress from the mirador restaurant & pool area; as

bar stools in unit are too high for the counter

the beach isn’t the greatest but the swim up bar was more then enough for us

the activities were fun and the view from the sky bar was worth it

the dine in resataurant for dinner was very very nice - michellan star the poolside cafe, and the bar and the oven was great - but there were timings where ther was nothing to eat and everything is

they had a good salad bar and desserts

we loved the skylounge rooftop bar for a sunset drink

food is good both at buffet, snack bar and a la

food was excellent, bar servers were top notch both inside and out and the concierge people in the premium club were ok

the swim up bar on the now side was super quiet

excellent bar service

pools are nice, some staff are nice and some are not. taco bar was superb.

bar is the place to be

there is entertainment every night in the lobby bar which engages the guests with singing and dancing

at the lobby bar eduardo, ivan, caesar, sergio and jesus took good care of us

also, no snacks with drinks in the reception bar - it d be nice to get a small bowl of pretzels or crisps with your drinks

service of the bar and wait staff was top notch

room service food was lacking compared to what they offered in their restaurants but not bad by any

the mini frig with honour bar was a nice touch

pool, but we knew that going in

bigger pool, but that is just dreamland

the pool is very small, like a wading pool but does the trick to get cooled off

minor thing...no pool.

proximity to the pool and ocean

the pool and ocean were a hop, skip from the lobby

the view from our room over to the sea was awesome and the pools were lovely

pool, cafe, and access to the ocean were nice.

also the smokers sitting at the bar beside the kids pool, all the smoke was going towards the kids

the bar had no change for mineral water

the hotel is right on the beach. love the bar service.

overall, this noise made being anywhere near the beach, beach bar and snack bar extremely irritating

the music from the beach bar was way too loud, and very unnecessary to be that loud.

at the bar at night, rigo and sergio were amazing

staff only thing good - no decent bar or lounge - no decent lounge cots -

buffet restaurant and snack bar had lots of food to choose from yet not very tasty at times no bottled beer and no glass

i do believe there was a picture on web site about a restaurant/bar on property overlooking the ocean

buffets, should accommodate more american dishes, but the snack shack was ok, & the salad bar was ok the bathrooms could of been a lot cleaner, as well as the

breakfast was average, location is good but the rest nasty

excellent breakfast. nice pool. nice restaurant. good meals.

a good place to stay i would recommend they give your dinner and lunch and breakfast and i like the

later hours bar and restaurants

no nice patio bar to have a drink on the beach during sunset

beach was excellent and the bar and food service was always there

we ate at the pool snack bar whenever possible

they close the bar to early sadly because to get a drink you have to do a reservation on the bar on top and pool

esmeralda in the buffet restaurant and bartender benjamin and cocktail server annabelle at the lobby bar were fantastic

the pool bar staff were awesome

bar off the lobby was great except it adjoins the smoking area which is the open area towards the

the pool and entertainment staff were wonderful, the bar and drinks satisfying

there was no snack bar to get food outside of the buffets

the bar and restaurant have great cocktails and food at reasonable prices

after, each day you must visit the bar for room water

service of staff in hotel roof top area bar and restaurant and pool was slow or no service

all members of the staff from lobby, front-desk, room services, restaurant and bar staff, maintenance/facilities were all wonderful, friendly, and always greeted us with a smile

great rooftop bar & pool. great shower. really good internet.

restaurant hours were not too convenient compared to bar

service in the restaurants is very slow so clean out the mini bar snacks before you go if you’re very hungry

overall very good, the beach front,pool, restaurant (s) bar all very good

the food and the bar were excellent!

) in the only bar they had it the bartenders would act like they didn’t know what i was talking about

clean. large pool

food was great awesome people especially carlos ( guess services) and fernando mendoza ( bar by the pool ) thank you guys for give that extra (-) example the sky bar (+) the violinist in the sky bar was so talented, as well as the flutist that played at dinner (+)staff; many pools and nice beach; good restaurants; clean and comfortable room; excellent bar service (-)line up could be long could use more restaurant seating - upgrade offering by the pool bar location to distribute (+) the food at the sunset bar exceeded expectations, and the cocktail selection was surprisingly impressive

buena ventura offered the best breakfast ever the staff were so friendly and attentive treating me more like their grandad than a

we also didn't like that there was a pool designated for adults and a pool designated for kids, but the kids were in both

had to pay for room service delivery

was great awesome people especially carlos

extras like popsicle at checkin and chit for the poolside bar was a treat

the staff were so helpful and accommodating - one of the days the hotel bar was closed, so they allowed us to bring our own drinks up to the pool

the pool bar is great & the bar tender made me fabulous pina coladas

it is just a few minutes walking to the malecon and across the street is a beach bar and restaurant with good food and drinks

roof top pool with bar excellent

cleanliness, room with private pool

the waiter with the hat on the pool was very nice and attentive

to name a couple, felix, the pool concierge, and jorge, a waiter at the pool and lemongrass restaurant, were outstanding

restaurant and bar a little pricey.

restaurant bar on site

the restaurant and bar are nice, drinks and good

the rooms were clean and the pool and beach bar were nice and the staff were pleasant and accommodating

would only suggest poolside servers, having to go to the bar each time to order was only a minor inconvenience though

love the location the room, the couzines of the bar and breakfast place, but above all and beyond the amazing professionalism, kinda and caring

wifi and tv is good , hot water running perfectly , near a few nice bar and restaurants

breakfast was great,and that there was no noise at all coming from the hallway nor other rooms.

good breakfast

breakfast,location,room was exceptional.the lady who cleaned my room done an exceptional job.

restaurant and bar service was practically non existent.

they should have a ticket queuing system at busy times and then guests could wait in the lobby or bar area until their turn is called

staff at front counter and bar were amazing

rrstaurant and bar is excellent

restaurant & bar onsite a huge plus

2) was spotty

wifi was terrible

wifi in our room was sketchy but apparently by mid march extenders will placed at the end of the

despite, just about everyone at the hotel complaining about it, they never managed to get the wifi to work

wifi never worked

the pool was filled with algae and then closed

the listing also shows a pool, which hasn’t even been built

noise, unsanitary green algae pool wigh crumbling concrete walls and floor,,

pool looked awful

there is a nice terrace with a small pool

view, restaurant and bar on site, location!!

a supero dinner most romantic hotel i ve ever stayed at pool closes at 4 tho and there s no bar but staff will go out of their way to accommodate

all the team

elia and daniela from reception, alfredo and all the servers from the bar and restaurant) were so welcoming and professional

grab bar in the shower and the tiles are very slippery when wet