there s no elevator from parking to the rooms

hotel with stylish rooms and confortable beds, good shower as well, great breakfast selection, parking available in the basement, located at the edge of the city

swimming pool cold

a strange feature is that the elevator doesn t go to the parking garage below

the wifi was good and that was helpful to me

very big room, yet to be renovated. good price. nice pool.

swimming pool was under maintenance for several weeks, even though it's something they promote for the hotel

one staff member was rude when it came to giving pool towels. everyone els was great!

the pool was freezing - unusable

swimming pool was very warm and pleasurable

wifi was weak. not much insulation between rooms

the wifi works well and the location of the hotel is very central for my stay in pachuca

hot shower and good wifi

netflix, free wifi

the staff was very nice and room service was great.

good breakfast and clean place

decent internet, close to taquerias open late and farmacia, pretty furnishings, good price, good laundry

breakfast was excellent, the staff was exceptional, the room and overall hotel was beautiful

breakfast not available on monday

mondays the restaurant is closed so the included breakfast is way worse than the normal one, which is not that good itself

breakfast was very good

breakfast, tv, parking, spacious hallways and room, kind staff, dog friendly and clean.

everything was amazing, the hotel, the view, the place and breakfast and price, i love it!

breakfast quality is good, a la carte but too little options if you stay longer and do not prefer

breakfast is very poor, coffee was most likely a water. not tipical for mexico.

location, free parking under the hotel and the staff are all excellent

there is also a popular restaurant in the hotel itself, especially for breakfast

location, rooms, facilities, breakfast, prices

enjoyed the breakfast, lots of choices, attentive wait staff

on site parking was a huge plus

the gym is very small but has the essentials.

it was clean and the room was spacious. it did have parking and the staff was nice.

free parking is a great bonus

maybe the parking

breakfast spread was the plus though

the breakfast buffet too much heavy meals as meat in despiste of light foods

breakfast great and true mexican

service, super friendly staff and the breakfast was very delicious

spacious parking, heater in the room, good wifi.

breakfast was not included, but it was possible to order room service from the serranillo restaurant or go directly to the serranillo restaurant just next

ry close to main square), during my staying very quiet, parking directly at the entrance, nonstop

the plus side, one of the front desk workers came out to meet us when we were having trouble parking

everything was very clean and the wifi was fast enough for work

location

parking is available in front of the hotel, no size/height limits

- breakfast only starts at 9am

everything was great, attention, breakfast and spa treatments. will come back for sure!

surprisingly good breakfast buffet

spa was great, rooms and restaurant left a very good impression

plenty of room, very fun to have fires in the cabin at night, and the breakfast was one of the best i've had at any hotel

water slide, pools, play areas for little kids and a field for playing volley ball, or soccer, 2 bar areas that were closed & the pools were closed off too

a big water slide, pools, play areas for little kids and a field for playing volley ball, or soccer, 2 bar areas that were closed & the pools were

hotel is truly beautiful, the breakfast was pretty good and good choices , the overall service was excellent and the people are

their breakfast that is included is excellent and abundant

were pretty big and clean breakfast was good

the breakfast was included and really excellent

the breakfast is huge and tasty

lovely decor, breakfast was delicious, staff was super friendly

the breakfast is good for the price you pay. it is tasty and the restaurant is super comfy.

my first breakfast they neither had fruit nor juice, even these were offered by the menu, but, when i had

breakfast. no american coffee... they charged us extra for chopped vegetable for kids...

very nice hotel with local climate. tasteful breakfast. very nice staff.

breakfast was good, the waiter was new

wifi and restaurant. convenient parking. security bar in shower.

the pool was amazingly warm (thermal)

wifi and restaurant. convenient parking. security bar in shower.

the property is very clean. the staff is very friendly. i liked the secured parking lot.

the hotel has a central position, and a convenient to parking parking connected to it.