the property is very clean. the staff is very friendly. i liked the secured parking lot.

the hotel has a central position, and a convenient to parking parking connected to it.

wifi and restaurant. convenient parking. security bar in shower.

the pool was amazingly warm (thermal)

wifi and restaurant. convenient parking. security bar in shower.

breakfast you have only two options and start 8:00 am too late for those who go to work early.

good breakfast and clean place

breakfast was excellent, the staff was exceptional, the room and overall hotel was beautiful

decent internet, close to taquerias open late and farmacia, pretty furnishings, good price, good laundry

the booking platform showed the reservation had breakfast included but the hotel did not receive that requirement; it may have been just me, but i

breakfast, tv, parking, spacious hallways and room, kind staff, dog friendly and clean.

breakfast quality is good, a la carte but too little options if you stay longer and do not prefer

everything was amazing, the hotel, the view, the place and breakfast and price, i love it!

breakfast was very good

breakfast is very poor, coffee was most likely a water. not tipical for mexico.

the staff was very nice and room service was great.

a strange feature is that the elevator doesn t go to the parking garage below

the wifi was good and that was helpful to me

hotel with stylish rooms and confortable beds, good shower as well, great breakfast selection, parking available in the basement, located at the edge of the city

swimming pool cold

there s no elevator from parking to the rooms

the wifi works well and the location of the hotel is very central for my stay in pachuca

netflix, free wifi

hot shower and good wifi

wifi was weak. not much insulation between rooms

parking was easy

location, free parking under the hotel and the staff are all excellent

we did not eat breakfast at the hotel.

location, rooms, facilities, breakfast, prices

there is also a popular restaurant in the hotel itself, especially for breakfast

very big room, yet to be renovated. good price. nice pool.

swimming pool was very warm and pleasurable

was not working just ventilation and you can not open the windows pool was not clean internet is slow because of the design of the building you hear the noise from

the pool was freezing - unusable

swimming pool was under maintenance for several weeks, even though it's something they promote for the hotel

the gym is very small but has the essentials.

it was clean and the room was spacious. it did have parking and the staff was nice.

free parking is a great bonus

maybe the parking

spacious parking, heater in the room, good wifi.

poor breakfast - you even have to choose between coffee or tea, you cannot have both

the breakfast buffet too much heavy meals as meat in despiste of light foods

breakfast spread was the plus though

service, super friendly staff and the breakfast was very delicious

necessities right next door - just 10 mins drive to the center of real/mineral del monte - decent breakfast included - ca

- breakfast only starts at 9am

everything was great, attention, breakfast and spa treatments. will come back for sure!

surprisingly good breakfast buffet

t goes till 12)

location

parking is available in front of the hotel, no size/height limits

the plus side, one of the front desk workers came out to meet us when we were having trouble parking

everything was very clean and the wifi was fast enough for work

ry close to main square), during my staying very quiet, parking directly at the entrance, nonstop

breakfast was not included, but it was possible to order room service from the serranillo restaurant or go directly to the serranillo restaurant just next

the pool is clean (but the weather was too cold to swim)

understaffed , no towels in the bathrooms and the main pool wasn’t so clean

and safe place in the middle of a nice nature and area nice swimming pool and garden with restaurant a great place to relax and calm down specially after getting robbed