it was clean and the room was spacious. it did have parking and the staff was nice.

free parking is a great bonus

maybe the parking

there is also a popular restaurant in the hotel itself, especially for breakfast

we did not eat breakfast at the hotel.

the parking lot, the entrance it's a little difficult to locate of you don't know the avenue

juice or bananas were not available on included breakfast

enjoyed the breakfast, lots of choices, attentive wait staff

breakfast spread was the plus though

the breakfast buffet too much heavy meals as meat in despiste of light foods

breakfast great and true mexican

service, super friendly staff and the breakfast was very delicious

spacious parking, heater in the room, good wifi.

breakfast was not included, but it was possible to order room service from the serranillo restaurant or go directly to the serranillo restaurant just next

location

ry close to main square), during my staying very quiet, parking directly at the entrance, nonstop

everything was very clean and the wifi was fast enough for work

the plus side, one of the front desk workers came out to meet us when we were having trouble parking

parking is available in front of the hotel, no size/height limits

necessities right next door - just 10 mins drive to the center of real/mineral del monte - decent breakfast included - ca

everything was great, attention, breakfast and spa treatments. will come back for sure!

the hotel has a restaurant but fails to mention in its profile that they only serve breakfast

breakfast needs more variety

the location is very quiet, the breakfast was excellent, the staff very friendly, i really recommend

the wifi works well and the location of the hotel is very central for my stay in pachuca

wifi was weak. not much insulation between rooms

netflix, free wifi

hot shower and good wifi

a strange feature is that the elevator doesn t go to the parking garage below

parking lot

there s no elevator from parking to the rooms

pool

swimming pool cold

one staff member was rude when it came to giving pool towels. everyone els was great!

was not working just ventilation and you can not open the windows pool was not clean internet is slow because of the design of the building you hear the noise from

swimming pool was very warm and pleasurable

swimming pool was under maintenance for several weeks, even though it's something they promote for the hotel

very big room, yet to be renovated. good price. nice pool.

the staff was very nice and room service was great.

breakfast not available on monday

the booking platform showed the reservation had breakfast included but the hotel did not receive that requirement; it may have been just me, but i

decent internet, close to taquerias open late and farmacia, pretty furnishings, good price, good laundry

mondays the restaurant is closed so the included breakfast is way worse than the normal one, which is not that good itself

breakfast was excellent, the staff was exceptional, the room and overall hotel was beautiful

breakfast, tv, parking, spacious hallways and room, kind staff, dog friendly and clean.

breakfast quality is good, a la carte but too little options if you stay longer and do not prefer

breakfast is very poor, coffee was most likely a water. not tipical for mexico.

everything was amazing, the hotel, the view, the place and breakfast and price, i love it!

breakfast was very good

the gym is very small but has the essentials.

water slide, pools, play areas for little kids and a field for playing volley ball, or soccer, 2 bar areas that were closed & the pools were closed off too

a big water slide, pools, play areas for little kids and a field for playing volley ball, or soccer, 2 bar areas that were closed & the pools were

hotel is truly beautiful, the breakfast was pretty good and good choices , the overall service was excellent and the people are

their breakfast that is included is excellent and abundant

were pretty big and clean breakfast was good

the breakfast was included and really excellent

the breakfast is huge and tasty

lovely decor, breakfast was delicious, staff was super friendly

the breakfast is good for the price you pay. it is tasty and the restaurant is super comfy.

my first breakfast they neither had fruit nor juice, even these were offered by the menu, but, when i had

breakfast. no american coffee... they charged us extra for chopped vegetable for kids...

very nice hotel with local climate. tasteful breakfast. very nice staff.

breakfast was good, the waiter was new

wifi and restaurant. convenient parking. security bar in shower.

the pool was amazingly warm (thermal)

wifi and restaurant. convenient parking. security bar in shower.

the property is very clean. the staff is very friendly. i liked the secured parking lot.

the hotel has a central position, and a convenient to parking parking connected to it.