slight downside during our stay was that the restaurant and bar was closed, but had nice breakfast in the palace cafe 100 metres away

no sparkling wine available at the bar & staff could or would not find any.

great parking

very good breakfast

excellent staff and breakfast

no restaurant or separated cafe / bar area from entrance hall

wantedxto grab something to eat at around 11 ( the bar was open till midnight) but only had a choose of

fan in bathroom could be a little more powerful the bar could be mannered with better staff, poor staffing a wider selection on morning

small bar in reception/breakfast area

the bar is very limited.

we arrived as the bar was shutting but the barman very kindly got us a drink anyway

room we were offered was not wi-fi signal at all, second room we were offered - mini bar was not working, because of it was unable to keep some product in during one day, then it was

great stuff, nice bar and not so far from city

no kettle or any other facilities in the room to make a hot drink, so if the bar and restaurant are shut you don't have any options of getting a hot drink

there’s no kettle / glasses / drinking water / mini bar in the room

the bar and bar food is great and the breakfast has all you need full or continental 5 star.

bar a bit small, but nice staff and not too overpriced

he had to wait me in a bar

the bar in the hotel has weak list of cocktails (no spritz aperol, no pina colada).

the staff from the front desk to the bar inc chamber maid were all fantastic and really wanted to help

t it was out of

bar was not open for the evening on arrival due, we discovered to staff problems

the view from the restaurant and lounge bar area were exceptional looking over the sea and towards lisbon itself

the staff were friendly, professional and very helpful at the reception, the dining room and the bar

arrived on a monday restaurant and bar were closed but we understand everybody needs a day off

the pool area was exceptional, with a handy bar serving drinks and snacks

pool bar is not cosy at all

the lobby and bar are as equally beautiful and spacious

indoor pool and gym are rather small, but in general it was not a big issue

view lovely pool and kids area

we had ample on site parking and the gym to make use of, as well as a well stocked bar with friendly staff

is amazing , straight from entrance welcoming you amazing scent and sound of piano bar and pool indoor and outdoor also apartments itself very modern and comfortable

swim up bar was closed though

the bar area offers a nice menu and the food is well prepared and tasty

the hotel was clean, the bar was nice to sit and chill

good breakfast

easy to find. staff was really polite and helpful. good breakfast provided.

the hotel rate included a wonderful buffet breakfast

cleaning breakfast

beautiful rooms, delicious breakfast, and outstanding staff

outdated rooms uncomfortable bed bar only had 4 glasses so could not even serve out whole group a

breakfast was a typical continental which i prefer the rooms are excellent there is also a bar and vending machines there is not much around the hotel but a ten-minute walk gets you to an

being very picky no mini bar in room. however i didnt need for the 1 night stay.

second, they could send you a bar code for parking if you requested and that manage the parking allocation for guests

the bar and reception staff were all friendly and helpful

the restaurant and bar was fabulous and the good delicious

was excellent, staff was very kind and helpful, breakfast was excellent and the bar was open all night

we arrived later in the evening, and the bar was still open, which was a plus for a nightcap and some food

yet i was told by the bar staff member that they couldn't be in the dining area

one staff (girl)on in the night bar never say tbank you allways with bad face.

was great, property is very beautiful, the open bar and food served late are very appreciated

bar is expensive - not just for liquor but for coffee pods

the bar was lacking in atmosphere but it may have been because we visited out of season

hotel is very clean and they have several rooms to relax, meet with friends and a nice small bar cozy

the bar area was lovely and had a nice outside area for when it was sunny

main bar was closed to guests twice during our 4 day stay for promotional events, once for pretty much

nice bar with river view, great food and drinks

nice view from room perfect bar and terras to finalize the day comfy big bed

restaurant was closed at sundays and mondays and the bar was booked for the some private event

i did not appreciate; -cleaning was spotless but one day it was not done properly; -the hotel bar was nice and silent but when it had events the noise was a bit disturbing; -not all facilities

no decent beer in the bar - only mass-produced lagers, etc. obviously no real ale!

no kettle (tea facilities) in room. also bar was not open

bar was never open but perhaps there was not much demand

chickens waking me up at 5am. bar was not staffed and only severed you if you asked nicely!

nice foyer and bar area

nice hotel, would have been very nice to use the restaurant, bar and gymnasium and pool if it had been during normal

it is a very well-organized hotel (nice kitchen and bar - swimming pool), very clean rooms and friendly personnel

staff attitude, facilities and cleanliness. location. bar satan particularly helpful

hotel pool bar was lovely

pool water was colder than expected. pool bar could have been cheaper.

the rooms didn’t have fridges or a kettle but the staff at reception and the bar helped to store food and to heat up things (essential when travelling with kids) the staff were

the lounge and bar area had an excellent ambiance

the bar at the poos was closed

feels a bit rushed with the staff seeming to want to shut up before 10am bar area upstairs is pleasant but should stay open till after 10pm

the breakfast bar could have had more of the portuguese breakfast versus the continental breakfast

remote so no other restaurants close by however you had a choice of food at the restaurant or a bar snack which were both very nice

bar food was lovely

vegetables at the breakfast the fact that the restaurant was closed, not to many choices at the bar quite expensive, when i changed the reservation for the weekend (due to flight cancelation),

bar could have a little more atmosphere other than the sports or news channels constantly on

staff super friendly. good bar meals

people everywhere and the smiles from the reception and bar /restaurant and breakfast was great,, tututours

the bar onsite and restaurant are fantastic and very nicely decorated

took a tray from the bar to my room with a tea and a sandwich

foods provided at hotel bar are below average.

cleaner than usual ibis hotels nice staff bar downstairs if needed

the dining rooms and bar along with the plethora of sitting rooms are remarkable

fabulous breakfast and piano bar too

all but the suites are outside the palace itself, the breakfast/dining room is inside as well as bar and many rooms to relax and enjoy the grandeur

service for food in their bar area can be slow

only complaint was the bar manager, or supervisor

you arrived right downtown to explore - without traffic or more expensive parking

view is stunning, great sunset-watching location and there are horses on the premises (great for kids)

ooh and swimming pool is nice with its lovely view

ough it's a good place to disconnect)

was perfect - the suite was spacious, comfortable, and super clean, we enjoyed the garden with pool and the incredible view, and the breakfast was delicious

needed a mini bar and snacks in the room

the icon rooftop bar is a must

the rooftop bar was very nice - music was a little too loud to allow conversation :)

so clean and large rooms. lovely bar area.

gorgeous rooftop bar (a bit breezy when we went up but that can't be helped), the staff were absolutely delightful

quiet place and breakfast is amazing

the breakfast offered a wide variety of delicious options, and i highly recommend visiting the same

breakfast was amazing, tasty and with many options to choose from

good breakfast

lot of items in the breakfast

restaurant and breakfast are very good and reasonably priced

breakfast was very good

very new, modern and super clean. great breakfast!

the rooftop swimming pool provides welcome relief on a sunny day

the food is delicious, breakfast, snacks and evening meals are all memorable

and comfortable the bar menu very nice and accessible, the staff are very friendly and very helpful, they made my son

the restaurant, room service, and bar were convenient and tasty

it has entertainment near the bar at night which is truly opera

at the bar was very slow i

the mini bar in the room should be clearly explained that it’s not covered.

good way for single travellers to meet others in the bar or terrace of the restaurant

restaurant kitchen was not open on some days

overpriced for the offer - for 40 euro you receive facilities outside of the bungalow - no common kitchen, no opportunity to cut a fruit - very small room - very old furniture and facilities, i

kitchen is really extremely basic, i can not cook a meal for my family in it for a few days in a

wolde have liked a bigger bungelow for the price, with a kitchenet

the cocktail bar at the groundfloor has a lovely terrace, great place to hangout at the end of the day

the price in hotel bar to expensive(two small biers and one bushmils shot 0.3cl)=38 euro?

staff outstanding. bar and restaurant were very nice

beautiful outside bar

hotel has an outside bar ‘soul garden’ which plays music until 1am, not a huge issue (and normal for a lot of

the staff was amazing, from checking in and at the bar very friendly.

room without me expecting it, i got a plate of chocolates delivered to my room and free mini bar coffee machine and a discount voucher for future stays

bar shut too early

staff at reception and bar was friendly. was clean and nice hotel

the staff were extremely friendly, from the bar staff, receptionists and cleaner

mini bar empty in the room check in 4pm

lack of stocked bar in room.

staff member in tapas bar very friendly. clean. good pool.

breakfast pool executive room staff location bar rooms views

the decor is lovely, rooms comfortable, great bar and restaurant, breakfast was excellent, pool lovely, with a great playroom for the children

i can have a coffee at the bar in the midnight.

bar in the hotel works 24/7

apparently, available from 4am if you book ud83dude32 and, the bar and lounge area are great

the place and the people of the bar a great to help and serve good food, all of them help

breakfast till 12:00 and 24h bar open

the bar/lounge could be better arranged - it was very noisy between the bar and dining room areas with

there was live music one night and the bar is ok

felt the expense of a cocktail at the bar was well expensive

beautiful especially the bar area breakfast is excellent with variety and good quality near to metro and a convenience shop

very nice and polite bar staff

parking is paid and also stuff in the fridge mini bar its called is paid rest all

then you closed so we had to move to mercure on the monday very sad and the bar and eating areas is not as pleasant as the novotel we have spent a lot of time in your hotel

the service was fantastic, from check in to the bar & restaurant. great location .

large bedroom and bathroom, fabulous bar and restaurants - great value for money.

warm food (pizza, burger etc) is provided throughout the day from the inside bar area and evening food can be purchased

the breakfast was tasty and well organized, the wi-fi was fast, and the room was very comfortable

varied breakfast with good hot options and fresh products

good buffet breakfast with fresh and varied options

and well-prepared breakfast, with hot options

the breakfast was varied and also included hot dishes

excellent breakfast; friendly and helpful staff, particularly in the bar area

a fully stocked mini bar and tea and coffee making facilities in the room, for some reason a rarity in portugal

the evening staff at the bar near the reception were professional and fun

small minor incidental things not worth mentioning (like the mini bar not seeming to be cold but we could have mentioned if we had needed it

location for airport and metro good bar and restaurant

we ordered snacks at the lobby bar and they were delivered frozen in the center

there was no grab bar on the wall to steady me getting out of the tub and the sides of the tub were too high for my

the bar area could be a little cozier in the evening with a change of lighting and maybe a rug.

property was beautiful, rooms were very comfortable, shower was great, breakfasts and bar drinks were great

some of the lifts were often n/a the downstairs bar area is not too welcoming/designed/relaxing

excellent sun terrace and pool and bar area

a nice poolside area for sunbathing and cooling dips, with cafe/ bar service during the day

breakfast and lunch at the poolside bar were really goid

days sunbathing and swimming in the rooftop pool whilst enjoying drinks and lunch from the sky bar

the bar tenders were great, especially the man who runs the bar at night

it was nice to have a mini bar in the room

lovely grounds, staff so fantastic, lovely room, complimentary 1/2 bottle of red wine, mini bar if you need anything

no bar and no food available other than at breakfast

exactly what we’re looking for, nice pool, helpful staff and kids friendly

staff was brilliant, the breakfast was great and they had gluten free options made for us

rooftop bar had a good atmosphere and was reasonably priced, nice staff there too good equipment in the gym

maybe at the bar you could have some other food options

i travel a lot and stay in different hotels, but carolina and anny really raised the bar of my expectations for other hotels

no qr code on the fridge so didn't use the mini bar thanks serge for going above and beyond behind reception

we liked the 6th floor outdoor bar and the breakfast area on main floor, both with very helpful staff

it was clean & comfortable. staff was very friendly and great service at the bar restaurant.

in comfortable bed bath robes and slipper good quality bath products free welcome drink at the bar clean and spotless room good and enough free drinking water in the room replenished daily

in the bar are ridiculous, really tainted our experience, more expensive than the centre of lisbon

the bar area comfy and service great

the breakfast excellent value with plenty of choice

it clashed with the music that’s already played by the bar and i was disappointed that the staff didn’t tell them to turn it off

the atmosphere was more of a bar than a place to have a nice dinner

), delicious breakfasts, amazing drinks at the pool bar

everything is clean and tidy, great shower system, a little bar with capsule coffee machine and refrigerator

i think the rooftop bar should stay open later instead of the main lobby bar

20th century palazzio set in lovely gardens with an infinity pool, and within, has an atmospheric bar with a fine pianist from mozambique (oscar) and a fine dining restaurant and spa with pool

the pool is surprisingly large for a city hotel, the bar and fumoir are very elegant with an old school style which i loved

hotel, the property, the bar and restaurant along with its fabulous staff are simply amazing

also, they have a lovely bar for cocktails with outdoor seating

the staff were beyond exceptional with a particular mention going to the pool bar staff

aqua bar could be better and needs an identity

there was little space in the bar and someone from the conference also told me to leave the church area , when it was a public

this leaves two options - bar snacks (good quality but very limited menu) or a shockingly bad (both service and food quality)

service at the pool bar / restaurant was great

very expensive prices in the bar and restaurants

the rooftop bar is wonderful with tasty cocktails, breakfast was very good with variety of choice, and the food

food at the pool bar was also excellent with friendly waitress

bar staff were very attentive and friendly

team, amazing breakfast, and this pool+ pool bar is just perfekt

the available bar and gym was a plus

for the first time during the low season, i felt the service from the staff (mainly at the bar and breakfast) decreased in quality (+) marco and wilson in the bar are just great at their jobs and with customers (+)pool, the spa massage pool and the breakfast feast both included in the room price, the friendly bar, the friendly and helpful staff who actually listen to you to make sure you are enjoying your (+) the main bar was very lively and felt like stepping back in time, and the servers were excellent and very (-) open the pool bar and don t let the pour servants run til they collapse, that way the guests will be able to (-) the decor in the bar could be a little brighter (+) especially angelo and wilson in the bar and by the pool (-)the hotel and it s grandeur, the bar is very dark and may benefit from a different lighting and a little (-)had the 2 floor and the terrace of the bar was under our windows

top servic level top location top spa facilities top swimming pool

pool area and service excellent

breakfast buffet with a vast array of things to pick and chose from

pool, extravagant lobby, very good breakfast, great concierge, very good room service, the food was amazing and there s service all 24/7

we appreciated the kitchen facilities since we had to leave early for the airport and we were able to still have an

room were extremely cold, as we are family with kids it was not an acceptable situation

accessible parking, incredible hosts, fantastic breakfast and daily travel planning advise

apartment, good shower, good but small kitchen area, two outside sitting areas

it was not so bad for my kids and i but my husband had difficulty sleeping with the heat and woke up during the night to

no fridge/mini bar in room.

even though there isn't a fridge in the rooms, they let me keep my lactose free milk in their bar fridge

bar in reception area reasonable too

great restraunts for breakfast and dinner also a lovely bar accross the street

close from the beach and the casino and restaurants, very good 2 stars

roof top pool and bar great rooms great staff

rooftop pool was amazing with knowledgeable bar staff, great breakfast and relaxed vibe throughout the hotel

the rooftop infinity pool and bar offer stunning city views, perfect for winding down at sunset

we saw a young child stand on the infinity wall to jump in from the bar and were very relieved he didn’t slip

the room we had on the 9th floor was very comfortable and the outside roof top pool and bar looked lovely - unfortunately it rained while we were there so we weren’t able to use it

the lobby, dining area, bar and bedroom suite were very nicely appointed

the bar and restaurant staff were very attentive and the cocktails were amazing

restaurant and said she would have to check whether we would be able to get a drink at the hotel bar as ‘it gets very busy’

some reason they charged me 25 euros for the mini bar despite me not using it

beautiful property. incredible staff. lovely bar & restaurant. we will definitely be back!

the pool area got really busy, small bar in reception got very loud at night.

you could also order food from the bar at the pool, which was helpful if you arrived between the restaurant opening time

stay here again, and now that we live here, we'll be back to visit the very kind alina at the bar

bar was nice, barman friendly

pool bar was not open

to be fair, the staff were able to provide glasses from the bar by request, but they took it back after on the next cleaning

cleanliness ; excellent location, decor, bar area, bathroom set up

the staff are fantastic, loved the bar and service

was spacious always super clean - even the gym breakfast was tasty super comfy bed good

the breakfast was excellent!

great restaurant and also stylish bar (a 'must' to visit) in same

restaurant and sandwich bar was incredible quality and value

and same management runs the hamburger snack bar and a couple of other restaurants near the market (direction away from the beach)

hotel, nice accommodations, excellent breakfast and very helpful/pleasant staff

breakfast was excellent

bar and breakfast restaurant are immaculate

nice clean room with airco and bathroom. it had a bar downstairs. very friendly personnel.

they have a bar at the lobby, a wonderfull possibility to relax after a whole day of sightseeing

there's a small bar and the breakfast spread was very good

we found some trash behind the mini bar fridge table when we had to pick up something we dropped behind

when the kiosks were operational and the hotel is in walking distance to fab brunch spots, wine bar etc

great location, cool vibe in the bar and spacious, luxurious rooms with comfortable bed.

the bar and breakfast area was wonderful

fantastic bar and breakfasts

quaint bar and lobby restaurant was so cozy and the park across from the hotel felt like its secret garden

they have honesty bar and you can serve yourself free coffee and tea all day long

i saw in the past they had an honesty bar which would have been a nice touch, especially as they have a beautiful library area that you

we ended up ditching an idea of a drink in a bar and instead came back to our hotel's garden in the evening to have a glass of wine from their

no bar fridge.

the trusty bar was too expensive (€15 for a gin was a bit steep).

very good fish meal in restaurant and excellent cocktail bar tender.

bed and pillows really comfortable bar staff excellent

the hôtel is quite perfect the only problem is that the rooftop bar is not open everyday.

the bar furniture is very old and depressing...and the bathroom lighting is depressing as well

the bar and the staff

the bar the. restaurant the concierge and reception were very hospitable and cooperative

especially the staff at the bar the manager alex was great and everyone

most comfortable bed ever.great rooms fabulous bar and terrace

bar food round the pool was very expensive

the bar in the lobby has an amazing sushi menu do not miss it and tomato soup was phenomenal

hotel with a rooftop terrace, honor bar and coffee/ tea station

we loved their honesty bar and all the staff were so friendly and relaxed

honor bar was a treat and snacks were left out all day

the library bar is cozy

bar drinks are on honesty bar

if i need one bottle , i can go in the bar and buy one

everything was good. there's good restaurant and bar right in the hotel.

there’s also bar opened till midnight

it has a bar with good service too

everything you’d need from a hotel. clean, comfy, a bar and very nice staff.

also there was no bar area although the staff would always be happy to serve drinks

there was a mini bar in the room

cup but in the public area of the hotel there was no tv with the games and haven't noticed any bar service

there wasn’t a bar area as such and no outdoor space.

there are many services (restaurants, laundry, pharmacy, atm, barber, groceries) and public transport (bus, tram, and metro) nearby

there was an open bottle in the mini bar

the local bars were more music/dance focussed that we'd like, but it was easy enough to walk to other areas

have an excellent courtyard but it’s a shame they have a minimal bar offering and it closes at 10pm

at the desk and there is no possibility for a quick check out if you have not used the mini bar or have no particular request

we also found a used bar of soap left in the bathroom but these are small things, that didn’t really impact our stay

however many facilities such as roof top pool and bar were closed due to covid-19

only fault was that there was no bar on the beach front, and guests had to pay for beds and umbrellas

location bar staff my suite cleanliness quiet octopus salad for lunch!

needs refurbishment sunbeds, very busy some sun loungers on the rooftop bar would be a good idea patio heaters on the beautiful rooftop bar would be nice, evenings get

perfect location . beach front. very nice late night cocktail bar just outside hotel door.

decor was amazing, the staff were so helpful and friendly, the rooftop bar was just the coolest place to spend time

the rooftop pool and bar is also great

bartender at the rooftop bar was not in a good mood at all and made a mistake with our order but

quirky rooftop bar & heated pool ud83dudc4cud83cudffc staff were super friendly & helpful especially duarte the

what a fantastic team from check-in, to the rooftop bar and pool, cleaning, always friendly and available

are equipped with tea/coffee facilities (we didn’t have any, but you can buy coffee from the bar downstairs) and iron/ironing board

we loved the facilities and were able to have drinks and snacks both nights at the rooftop bar that added to the special occasion

the rooftop bar is great, but it would be better if it offered more finger food options.

they have a sauna and pool which i tested and loved

cozy bar / restaurant with

a lady who was knitting in a room, was quite unfriendly at our requests to purchase items at the bar at night

there's a cosy reading room and bar in the basement with a well stocked library

the cosy bar , music and the warm croissants at

the rooms are large, there's an assortment of rooms to relax in, a bar with snacks, a satisfying breakfast which was included, a large swimming pool in a absolutely

appreciated the water machines in the hallway, coffee at the bar was great

pool and spa were excellent ! bar staff very friendly

the reception staff and bar / restaurant staff were amazing.

bar none the best staff of a hotel i have ever had, they answered all of my dumb american questions

friendly and professional staff. outdoor pool with bar was great. also not a bad hotel gym.

the buffet seems really expensive when you consider the good bar food earlier in the day

liked the decor and ambience of the bar and hotel in general

area coffee n reasturant just up and along the street nice cafe bar pirouette in the park near by great brazil restaurant close by as well everything

the pool, restaurant and bar are fantastic. the staff are amazing! highly recommend!

the bar food, up to 19:30, was excellent

the honesty bar is great for the the casual drink in the beautiful courtyard area

like a private bar or breakfast place

of the little necessities such as water, coffee, snack in the bar were expensive

there is an honesty bar and coffee maker here too

perfect location, comfortable facilities, relaxing bar and great staff

i had my birthday during our stay and i accidentally mentioned about it at the bar when having our welcome drinks

special thanks to elsa, joao and victor at the reception, leonel and bernardo at the bar and restaurant, and to the sweet lady at the buffet

the hotel proximity to bar and restaurants

mini bar available at room which you can use and pay for later