was disappointed the pool was not heated and didn't use the beautiful pool for this reason

just the wifi was a bit weak - everything else was amazing!

wifi in the room but wasn t a big deal

wifi connection in the room was patchy and unable to sustain video calling.

well paced, kind staff, good parking

main bar was closed to guests twice during our 4 day stay for promotional events, once for pretty much

nice view from room perfect bar and terras to finalize the day comfy big bed

i did not appreciate; -cleaning was spotless but one day it was not done properly; -the hotel bar was nice and silent but when it had events the noise was a bit disturbing; -not all facilities

the michelin restaurant (next to hotel) was unfortunately closed at sundays and mondays and the bar was booked for the some private event

restaurant was closed at sundays and mondays and the bar was booked for the some private event

was great, property is very beautiful, the open bar and food served late are very appreciated

hotel is very clean and they have several rooms to relax, meet with friends and a nice small bar cozy

bar is expensive - not just for liquor but for coffee pods

the bar and terraces are very well appointed

restaurant, bar no atmosphere.

chickens waking me up at 5am. bar was not staffed and only severed you if you asked nicely!

bar was never open but perhaps there was not much demand

the bathroom was spacious, the breakfast is really good, and i love that the hotel has an evening bar (pedro makes the best fresh sangria

no decent beer in the bar - only mass-produced lagers, etc. obviously no real ale!

no kettle (tea facilities) in room. also bar was not open

needed a mini bar and snacks in the room

the icon rooftop bar is a must

so clean and large rooms. lovely bar area.

gorgeous rooftop bar (a bit breezy when we went up but that can't be helped), the staff were absolutely delightful

the rooftop bar was very nice - music was a little too loud to allow conversation :)

this is a bar offering coffee, tea, juices etc

the hospitality of staff n the coffee bar people

is no bar and they don't serve alcohol, even with meals

not sure if there was a bar or swimming pool

food at the burger and shake bar was good

the breakfast was amazing and the room was so comfortable

breakfast was basic not too many choices

facilities were exceptional - the library, rooftop pool, garden, galleries etc

restaurant and breakfast are very good and reasonably priced

and also waiting time for breakfast could be shorter

the pool area got really busy, small bar in reception got very loud at night.

you could also order food from the bar at the pool, which was helpful if you arrived between the restaurant opening time

thing i didn't like were the high bar prices

pool bar was not open

stay here again, and now that we live here, we'll be back to visit the very kind alina at the bar

it has entertainment near the bar at night which is truly opera

the bar staff is so very kind and patient (we only speak english) and the drinks and food was top notch

and comfortable the bar menu very nice and accessible, the staff are very friendly and very helpful, they made my son

the mini bar in the room should be clearly explained that it’s not covered.

at the bar was very slow i

the dining rooms and bar along with the plethora of sitting rooms are remarkable

service for food in their bar area can be slow

staff very friendly especially (forgotten his name) music producer bar man in main bar

the breakfast, room service and bar were also very good

only complaint was the bar manager, or supervisor

good way for single travellers to meet others in the bar or terrace of the restaurant

restaurant kitchen was not open on some days

kitchen is really extremely basic, i can not cook a meal for my family in it for a few days in a

basic but well equipped kitchen cozy bungalow. very close to the beach.

the hot water and the kitchen was fully equipped

we ordered breakfast in the bedroom and got room service for all the meals

good breakfast

we ordered breakfast in the bedroom and got room service for all the meals

lot of items in the breakfast

the rooms are large and comfortable. there is free parking.

and same management runs the hamburger snack bar and a couple of other restaurants near the market (direction away from the beach)

restaurant and sandwich bar was incredible quality and value

great restaurant and also stylish bar (a 'must' to visit) in same

the breakfast was also perfect

breakfast was grand

the bar area offers a nice menu and the food is well prepared and tasty

thank you to all & particularly the reception team & female bar manager

comfy lounge area with bar food, very helpful staff, it was all

the hotel was clean, the bar was nice to sit and chill

is amazing , straight from entrance welcoming you amazing scent and sound of piano bar and pool indoor and outdoor also apartments itself very modern and comfortable

staff, moderately clean rooms, very safe location, outdoor was locked all times and a decent wifi

breakfast could have been improved

good buffet breakfast with fresh and varied options

excellent staff, varied breakfast with hot options, and good transport connections

room, attentive staff, and a diverse breakfast including hot selections

however many facilities such as roof top pool and bar were closed due to covid-19

pool and bar was perfect

only fault was that there was no bar on the beach front, and guests had to pay for beds and umbrellas

a wide array of food - closely located to surf schools - clean pool - useful having a mini bar in the fridge - very large

perfect location . beach front. very nice late night cocktail bar just outside hotel door.

the staff are fantastic, loved the bar and service

cleanliness ; excellent location, decor, bar area, bathroom set up

to be fair, the staff were able to provide glasses from the bar by request, but they took it back after on the next cleaning

the breakfast was excellent!

was spacious always super clean - even the gym breakfast was tasty super comfy bed good

the pool is surprisingly large for a city hotel, the bar and fumoir are very elegant with an old school style which i loved

the staff were beyond exceptional with a particular mention going to the pool bar staff

hotel, the property, the bar and restaurant along with its fabulous staff are simply amazing

i am from humble stock so bar prices looked high to me but all this good service has to be paid for so you pay your money and

20th century palazzio set in lovely gardens with an infinity pool, and within, has an atmospheric bar with a fine pianist from mozambique (oscar) and a fine dining restaurant and spa with pool

lovely grounds, staff so fantastic, lovely room, complimentary 1/2 bottle of red wine, mini bar if you need anything

it was nice to have a mini bar in the room

no bar and no food available other than at breakfast

breakfast was excellent, place is very well kept

breakfast with products from their farm

also a small bar fridge would be a nice touch

outdated rooms uncomfortable bed bar only had 4 glasses so could not even serve out whole group a

the bar man did not know how to serve

breakfast was a typical continental which i prefer the rooms are excellent there is also a bar and vending machines there is not much around the hotel but a ten-minute walk gets you to an

the bar and reception staff were all friendly and helpful

very comfortable, clean and spacious. lovely staff, great breakfast.

nice staff. swimming pool and outside area. breakfast included. easy parking outside.

can't comment on the breakfast or pool as i didn't use those facilities but the areas i was in were clean and well decorated

wonderful breakfast and the staff was so friendly

pool not big, but good to have

but there are plenty of places to sip and drink from the honesty bar and enjoy views over the river

we loved their honesty bar and all the staff were so friendly and relaxed

honor bar was a treat and snacks were left out all day

bar drinks are on honesty bar

the library bar is cozy

rooftop pool and bar are such plus points

convenient location to explore the whole area, clean and spacious room and an awesome rooftop bar where you can enjoy a nice drink watching the

decor was amazing, the staff were so helpful and friendly, the rooftop bar was just the coolest place to spend time

great energy, lovely staff, nice breakfast and after a day of city exploring the rooftop bar and pool is fitting daily wrap

the rooftop pool and bar is also great

at the desk and there is no possibility for a quick check out if you have not used the mini bar or have no particular request

the local bars were more music/dance focussed that we'd like, but it was easy enough to walk to other areas

have an excellent courtyard but it’s a shame they have a minimal bar offering and it closes at 10pm

bar would have been good, the staff were happy to bring drinks but there was a room that would have

the hotel bar, a cozy beautifully wood paneled building that once featured high quality port and wine, was

the restaurant and bar was fabulous and the good delicious

yet i was told by the bar staff member that they couldn't be in the dining area

one staff (girl)on in the night bar never say tbank you allways with bad face.

music in the lounge bar would have been nice.

we arrived later in the evening, and the bar was still open, which was a plus for a nightcap and some food

never ending waiting game to be served a complete breakfast meal

2) total lack of sympathy from the maid at the breakfast

cleaning of the room and welcoming people at breakfast week-end far below acceptable.

the breakfast buffet is simple and could have more options.

a big thanks to the staff, from the front desk to the restaurant to the breakfast that made our stay more than perfect for all the stay

was clean staff were friendly and helpful breakfast was excellent bar - food and drinks were

great stuff, nice bar and not so far from city

the bar and restaurant were also lovely

room we were offered was not wi-fi signal at all, second room we were offered - mini bar was not working, because of it was unable to keep some product in during one day, then it was

we arrived as the bar was shutting but the barman very kindly got us a drink anyway

rooftop bar was superb eith great views

beautiful rooftop terrace bar / restaurant with an amazing view

rooftop bar and restaurant has the most amazing view

the terrace bar could be kept open little bit more during night time.

we loved the rooftop bar and sitting up there for breakfast everyday

they also gave a complimentary drink in the bar and wine in the room too

mini bar included in the price

there's endless restaurants, shops and bars all within a short walk

parking is 5 min away and expensive 30e per day bar in the front is noisy but if you close the window u hear

was popular for its japanese infusion menu,which looked delicious…we had a night cap in the bar two nights and found the wine to be good value and delicious

the staff were superb and the food available at the rooftop bar and restaurant was excellent, the daily complimentary cake was a very nice touch

beers and wine available from mini bar !

the room was impeccable and the views from the rooftop bar are spectacular

make sure to get a drink on the roof top bar to start or end your night

drinks in the roof top bar late at night were a great way to finish the trip

backyard setting is fantastic - and encourages you to meet and chat with others, and the small bar is welcome

we spent a few hours every day in the pool and bar area, and loved every second of it

the bar area is lovely to just lounge around in or chat with the staff and other guests

the employee of the bar called “joao” was just amazing and i can’t talk about the two lovely cats

super close to the bar and restaurant neighborhood

also there was no bar area although the staff would always be happy to serve drinks

cup but in the public area of the hotel there was no tv with the games and haven't noticed any bar service

there wasn’t a bar area as such and no outdoor space.

there was a mini bar in the room

very modern facilities , excellent breakfast !

mini bar is expensive but i just got my own stuff and put it in the fridge

downside is that this is right next to a bar street and even though our room did not face the street, we heard the thump from the base

lovely smell inside hotel, beautiful resturant / bar attached to hotel

the staff are extremely helpful with absolutely anything you require, whether it be a good bar to watch europa league matches, help getting a tv channel or suggesting and making a restaurant

the location, cais do sodre was brilliant with the time out market minutes away, load of roof top bars including the java bar, free viewing areas you could grab a bottle and watch the sunset views

and very nicely decorated, location was good if you don't mind about the noice coming from the bar street below your window

between bars; not a problem but could imagine it is odd at busy bar hours

is situated on a busy bar street that goes til 6am but it is a great location for all touristing activities if you can

excellent food in restaurant. great fado on bar tv monitor.

great bar and most importantly great staff

complimentary snacks both in the room (minibar) and in hotel reception

including a spa, massage service, gym (gym is a bit small, but got everything you need), bar with great food and drinks, fancy restaurant, and to top it off, and a really nice lounge area

free mini bar with soda beer and water was included

service, complimentary items from mini bar to late night snacks and other goodies

hotel offered free massage which was fabulous and fresh fruit in room daily with free mini bar with soft drinks and couple of beers

there is also a small restaurant and bar located beside the hotel with amazing food, great prices and live music in the evening

many wonderful amenities like the amazing wine bar with wine barrels to help yourself

i great experience and very helpful staff esp the young bar manager

the beautiful decor, elegant breakfast, wine and cheese, full service bar and live music

the bar is always open if you want cocktails

there was no veggies/salad bar at breakfast, but if requested, it was provided.

also, incredible sushi place and bar in the hotel

noise at night from the bar on the street is unbearable

be great if there were additional facilities like a gym, and the breakfast was very basic for a 5 star hotel

we were there in january, and they let us have a late check out free of charge, very kind and generous of them

also don’t like the breakfast concept of eating at a bar table

for a 5 star: - no breakfast / restaurant (not even a coffee machine in the room) - no mini bar - no gym - worth noting that toilet products are solid soap/shampoo/conditioner bars - there is

breakfast experienceis like an open kitchen / bar and they cook for you while you chat with the chef

the bar on the corner gets a little rowdy late at night

there is no front desk, no 24/7 service, no restaurant, bar and room service, no minibar e

the room was perfect, the communal area with kitchen, honesty bar was so peaceful and the breakfast was fantastic

coffee juice was offered when checked in and drinking water provided and loved the lovely little bar of

friendly, fantastic communal space downstairs, the honesty bar and amazing food was a huge plus

honesry bar in place

the tapas bar recommendation was the perfect introduction to portuguese food

also loved the bar area in the first floor that i didn’t realize was there

great view from the windows, very clean and updated decor, helpful staff, excellent reception, bar and tapas in the evening, amazing breakfast in the morning

the bar is extremely nice - a hidden gem

the bar was always open as well

location is super and the hotel bar is exceptional

lovely rooftop bar overlooking the river , and great patio for breakfast

great rooftop bar and breakfast on the terrace was fantastic

we thouroughly enjoyed our stay ! roof top bar was exceptional

great, repeat visit; the first time since the refurbishment. great bar on floor 6

the rooftop bar is great for an aperitif

the evening bar open with a good choice of wine and non alcohol drinks, and soft drinks

there was no grab bar on the wall to steady me getting out of the tub and the sides of the tub were too high for my

the water in the bar fridge was €3 for 250ml which is crazy

property was beautiful, rooms were very comfortable, shower was great, breakfasts and bar drinks were great

we ordered snacks at the lobby bar and they were delivered frozen in the center

when the kiosks were operational and the hotel is in walking distance to fab brunch spots, wine bar etc

and so helpful the rooms were so clean and turn downs in the evening ud83dudc4dud83dudc4d the bar area was so cosy and congenial you didn't want to

breakfast, served in a stunning bar area or garden, was wonderful

the bar and breakfast area was wonderful

the bar decor and colors are very sharp and the ode to vintage james bond was fun

we had a birthday dinner at the downstairs restaurant bar where a live band sung happy birthday

rooftop pool was amazing with knowledgeable bar staff, great breakfast and relaxed vibe throughout the hotel

the room we had on the 9th floor was very comfortable and the outside roof top pool and bar looked lovely - unfortunately it rained while we were there so we weren’t able to use it

the rooftop pool and bar was amazing with views over the city out to the river tagus, with a mix of nice cabanas and sun

surprised not to have a mini bar though and the carpet and furniture a little worn

rose wine and two slices of cake as a welcome gift and when we checked out we received a lovely bar of personalized soap

wished there had been a cosy bar to sit in at the end of an evening, that would have made the stay perfect

nice but fairly basic for the rate i was paying at £250 per night and no mini bar or

they upgraded us to a suite, no extra charge didn’t have breakfast, but had a few drinks in bar would definitely stay there again, recommend as not in hilly

they left a postcard and bar of soap from their collection they sell at reception

everything quiet location comfortable great bar and super breakfast

rooftop bar worths a try, too

no pool but the rooftop bar was nice.

location was great. staff very helpful and friendly. breakfast and rooftop bar were excellent

although understandable that the rooftop bar is only open seasonally

the hotel restaurant / bar also had really cool and popular live music and cocktails every day of the week

the room design, the roof top bar and restaurant.

the staff was extremely helpful! great rooftop bar with music!

a short walking distance there are a few restaurants, cafes, supermarkets a lovely cocktail bar and a metro station

love this hotel so much, quiet and clean but with good vibes in the bar downstairs or rooftop if you want them

the restaurants rocco, crudo bar & gastro bar, all in connection with each other, were absolutely nice, again beautifully

gastro bar was the most wonderful bar/experience i have ever been too

bar was one of the most fascinating places to have a drink we ever been into

only negative was a bit of weirdness at the restaurant with sitting at the bar when it was completely empty with 25 chairs open asking us for reservations

the restaurant and bar facilities are top-notch

everything you’d need from a hotel. clean, comfy, a bar and very nice staff.

there’s also bar opened till midnight

if i need one bottle , i can go in the bar and buy one

everything was good. there's good restaurant and bar right in the hotel.

it has a bar with good service too

the bar and restaurant space was fantastic

the bar wand bar staff are really good fun

wonderful bar downstairs with great staff

it was stunning, great location, amazing bath and amenities, on-site bar and spa were fantastic

location is phenomenal - lots of food and bar options nearby

roof top bar is lush breakfast great selection room big and nicely decorated beds a very comfortable they

the rooftop bar was a major plus

i loved the rooftop bar and the interior of the whole hotel

didn't know there was a rooftop bar with beautiful morning and evening views of the city

breakfast could have a wider choice but it is decent enough. food quality is fine.

amenities refilled every day mini bar fully stocked

the lounge cafe bar downstairs does a great cocktail and they will bring it up to your room for you too if

very expensive in my opinion at the check out they ask if we consume anything from the mini bar and we didn't

the adjoining hotel altis grand has a lovely rooftop bar which you can use

mini bar contained a wine bottle but there wasn´t any wine opener in the room so we had to borrow one

restaurant and bar excellent, good breakfasts

a great location , lovely rooms and bar and restaurant , staff are super friendly

bar terrace is great

stairs in the room mini bar limited no kettle in room

amazing restaurant bar and view

good aircon, comfy mattess, good water pressure, small but more than adequate bathroom, bar fridge

well stocked mini bar was a surprise &

the drain in the shower was clogging a bit. also i hope the mini bar had atleast an electric pot

there is a nice tapas/wine bar next to the hotel

wine bar next door

the view from the restaurant and lounge bar area were exceptional looking over the sea and towards lisbon itself

bar was not open for the evening on arrival due, we discovered to staff problems

to lack of staff the restaurant was closed, the bar closed earlier and also less time for breakfast

the staff were friendly, professional and very helpful at the reception, the dining room and the bar

arrived on a monday restaurant and bar were closed but we understand everybody needs a day off

the terrasse was accessible, but no bar yet

the rooftop bar was beautiful

there was a complimentary mini bar in the fridge with soft drinks, water, snacks and a beer

the little thinga like complementary mini bar was a nice gesture aswell as the welcome drink at the rooftop restaurant

hotel, staff so nice and helpful, rooftop bar is beautiful, minibar in rooms free and topped up everyday ( never had this before), great

the bar and restaurant staff were very attentive and the cocktails were amazing

some reason they charged me 25 euros for the mini bar despite me not using it

restaurant and said she would have to check whether we would be able to get a drink at the hotel bar as ‘it gets very busy’

beautiful property. incredible staff. lovely bar & restaurant. we will definitely be back!

the lobby, dining area, bar and bedroom suite were very nicely appointed

breakfast is served in a spectacular internal covered court, the bar is real little gem with also external tables diretcly on the square

nice room great breakfast nice bar good concierge service

it has set the bar very high for future trips

had super dinner in the restaurant on the lady night and had drinks in the bar each

cautioned the hotel while we were there that there needs to be a grab bar in the shower/tub

i like the roof top bar ,,, drinks were nice

we tried their two restaurants and the bar , and we ennoyed them every time

was a shame the 13th floor bar was not open until the summer, and if there had been children options on the menus (pizza

it has a great roof top bar with great food and drinks

cleaning staff, reception,door nen all polite and very accommodating omg the bar staff level 12 were amazing really made the stay so enjoyable will definitely stay

the hotel is centrally located in lisbon's old city. it has great roof top bar views.

the rooftop bar is fantastic

friendly and helpful staff, great breakfast buffet, short walk to the water, and a fun roof top bar and patio

rooftop bar is amazing w/ views of the castle, tags river & city of lisbon

the rooftop bar had the most amazing views of the castle and down to the sea

only available on phones not other devises tv service limited - couldn’t watch the world cup bar was more like a

very friendly and helpful the facilities were excellent nice big room and comfortable bed food at breakfast had plenty of choices typical european breakfast items dinner in the restaurant was

a great breakfast and very quiet (good soundproof) we loved it and recommend 100%

good breakfast

new, modern design. very comfortable beds and lovely room. very helpful staff. great breakfast.

water from the shower wasn't always hot and the noise from the bar across the street can be a bit noisy

reception + bar + restaurant 24h and literally 30 meters away from baixa metro station and 50 meters away from

bit noisy at night, due to the live music in the bar across the street

the noise outside from the bar till 2am

i could hear the phone call my neighbour was having and there was a bar in front of our room

have a restaurant and bar at the lobby

hurt my leg and the bar got what was needed

there was no bar or restaurant facilities past 3pm

friendly and helpful reception and bar staff

hotel bar was closed at 10.15pm one evening

coffee or tea making facility in the room and no bar service in the hotel as it had only opened up fully in august

more small tables for breakfast. perched on a bar stool is not compatible with my short stature.

they include the mini bar as well, nice touch

wasn’t a bar but we’d read that in some reviews so we were aware of it

a long day wandering about, it would have been lovely to have a bar i the hotel to hang out in early evening