slight downside during our stay was that the restaurant and bar was closed, but had nice breakfast in the palace cafe 100 metres away

no sparkling wine available at the bar & staff could or would not find any.

great parking

very good breakfast

excellent staff and breakfast

breakfast maybe started yearly or another option for help people had yearly checkout.

cleaning breakfast

very good breakfast also, the coffee was better then in may 4 stars

everything was very clean and the hotel staffs was very friendly the breakfast was very good

breakfast is simple but very tasty and freshly cooked everyday

the bar and restaurant were also lovely

there’s no kettle / glasses / drinking water / mini bar in the room

was clean staff were friendly and helpful breakfast was excellent bar - food and drinks were

we arrived as the bar was shutting but the barman very kindly got us a drink anyway

room we were offered was not wi-fi signal at all, second room we were offered - mini bar was not working, because of it was unable to keep some product in during one day, then it was

no restaurant or separated cafe / bar area from entrance hall

the bar is very limited.

small bar in reception/breakfast area

fan in bathroom could be a little more powerful the bar could be mannered with better staff, poor staffing a wider selection on morning

the bar was open for drinks and coffee even though no food was available sunday evening

bar a bit small, but nice staff and not too overpriced

the tables at the bar are higher than the chairs making it a little bit uncomfortable

he had to wait me in a bar

the bar in the hotel has weak list of cocktails (no spritz aperol, no pina colada).

we even had a late meal at the bar the evening we arrived

the bar area offers a nice menu and the food is well prepared and tasty

we had ample on site parking and the gym to make use of, as well as a well stocked bar with friendly staff

the hotel was clean, the bar was nice to sit and chill

swim up bar was closed though

thank you to all & particularly the reception team & female bar manager

arrived on a monday restaurant and bar were closed but we understand everybody needs a day off

to lack of staff the restaurant was closed, the bar closed earlier and also less time for breakfast

didn't seem to be much staff around. food and bar offerings were poor and not really encouraged.

t it was out of

it s also a pity that there s no mini bar in the rooms

nothing to report. would be nice to have mini bar in the room.

outdated rooms uncomfortable bed bar only had 4 glasses so could not even serve out whole group a

the bar man did not know how to serve

second, they could send you a bar code for parking if you requested and that manage the parking allocation for guests

breakfast was a typical continental which i prefer the rooms are excellent there is also a bar and vending machines there is not much around the hotel but a ten-minute walk gets you to an

the lobby and bar are as equally beautiful and spacious

the pool area was exceptional, with a handy bar serving drinks and snacks

pool bar is not cosy at all

complimentary breakfast each morning with a wide selection of food and drinks

your luggage up a flight of stairs and then take 2 separate elevators to get to the room with 4 kids and 4 suitcases that was challenging, lucky we had someone to assist

the restaurant and bar was fabulous and the good delicious

was excellent, staff was very kind and helpful, breakfast was excellent and the bar was open all night

we arrived later in the evening, and the bar was still open, which was a plus for a nightcap and some food

yet i was told by the bar staff member that they couldn't be in the dining area

one staff (girl)on in the night bar never say tbank you allways with bad face.

cleaner than usual ibis hotels nice staff bar downstairs if needed

foods provided at hotel bar are below average.

the bar onsite and restaurant are fantastic and very nicely decorated

took a tray from the bar to my room with a tea and a sandwich

people everywhere and the smiles from the reception and bar /restaurant and breakfast was great,, tututours

bar could have a little more atmosphere other than the sports or news channels constantly on

restaurant opened a little late and food not so great. bar meals fine.

bar and restaurant are ok, food is fresh and tasty

remote so no other restaurants close by however you had a choice of food at the restaurant or a bar snack which were both very nice

staff super friendly. good bar meals

restaurant, bar no atmosphere.

the bar and terraces are very well appointed

was great, property is very beautiful, the open bar and food served late are very appreciated

the bar was lacking in atmosphere but it may have been because we visited out of season

bar is expensive - not just for liquor but for coffee pods

no decent beer in the bar - only mass-produced lagers, etc. obviously no real ale!

was no complimentary water in the room, the mini bar was empty and the bathroom window lets a lot of light into the room as the door between the

chickens waking me up at 5am. bar was not staffed and only severed you if you asked nicely!

nice foyer and bar area

was no fridge in in my toom and had to keep my drinks at the bar in reception then go and get them which was annoying

restaurant was closed at sundays and mondays and the bar was booked for the some private event

main bar was closed to guests twice during our 4 day stay for promotional events, once for pretty much

the michelin restaurant (next to hotel) was unfortunately closed at sundays and mondays and the bar was booked for the some private event

i couldn’t find a bar with any atmosphere

i did not appreciate; -cleaning was spotless but one day it was not done properly; -the hotel bar was nice and silent but when it had events the noise was a bit disturbing; -not all facilities

apartment, good shower, good but small kitchen area, two outside sitting areas

chick oasis within easy walking distance of the palaces of sintra with plenty of free parking in the public car park opposite the property

fully equipped kitchen

our kids loved exploring the small garden/pond as well

room were extremely cold, as we are family with kids it was not an acceptable situation

pool water was colder than expected. pool bar could have been cheaper.

nice bar area - several areas to sit by tv or away from tv, reasonably priced drinks

the swimming pool is very nice, also the bar beside

staff attitude, facilities and cleanliness. location. bar satan particularly helpful

hotel pool bar was lovely

this was at breakfast, the bar and reception the façade of the hotel is very tatty and all over the hotel there needs to be

feels a bit rushed with the staff seeming to want to shut up before 10am bar area upstairs is pleasant but should stay open till after 10pm

the bar at the poos was closed

the lounge and bar area had an excellent ambiance

the rooms didn’t have fridges or a kettle but the staff at reception and the bar helped to store food and to heat up things (essential when travelling with kids) the staff were

no bar fridge.

they have honesty bar and you can serve yourself free coffee and tea all day long

i saw in the past they had an honesty bar which would have been a nice touch, especially as they have a beautiful library area that you

we ended up ditching an idea of a drink in a bar and instead came back to our hotel's garden in the evening to have a glass of wine from their

the trusty bar was too expensive (€15 for a gin was a bit steep).

the breakfast, room service and bar were also very good

breakfast was excellent and the bar staff were very friendly and made us very welcome

service for food in their bar area can be slow

only complaint was the bar manager, or supervisor

all but the suites are outside the palace itself, the breakfast/dining room is inside as well as bar and many rooms to relax and enjoy the grandeur

staff outstanding. bar and restaurant were very nice

beautiful outside bar

staff and the feeling of hotel the whiskey in bar was 40 euros a glass a bit expensive

hotel has an outside bar ‘soul garden’ which plays music until 1am, not a huge issue (and normal for a lot of

the price in hotel bar to expensive(two small biers and one bushmils shot 0.3cl)=38 euro?

cozy bar / restaurant with

the cosy bar , music and the warm croissants at

little bar (drinks were so cheap) with log fire in the basement, which also served a breakfast room

breakfast was great, and the staff welcomed kitchen or bar requests well into the evening

the rooms are large, there's an assortment of rooms to relax in, a bar with snacks, a satisfying breakfast which was included, a large swimming pool in a absolutely

the bar very nice and the buffet, sublime

staff member in tapas bar very friendly. clean. good pool.

breakfast pool executive room staff location bar rooms views

the decor is lovely, rooms comfortable, great bar and restaurant, breakfast was excellent, pool lovely, with a great playroom for the children

lack of stocked bar in room.

bar shut too early

staff at reception and bar was friendly. was clean and nice hotel

room without me expecting it, i got a plate of chocolates delivered to my room and free mini bar coffee machine and a discount voucher for future stays

the staff was amazing, from checking in and at the bar very friendly.

the staff were extremely friendly, from the bar staff, receptionists and cleaner

gorgeous rooftop bar (a bit breezy when we went up but that can't be helped), the staff were absolutely delightful

the icon rooftop bar is a must

so clean and large rooms. lovely bar area.

the rooftop bar was very nice - music was a little too loud to allow conversation :)

needed a mini bar and snacks in the room

service at the pool bar / restaurant was great

this leaves two options - bar snacks (good quality but very limited menu) or a shockingly bad (both service and food quality)

bar food was over priced compared to spices

very expensive prices in the bar and restaurants

there was little space in the bar and someone from the conference also told me to leave the church area , when it was a public

just found the coffee at breakfast a little but soft, din`t loved it .

breakfast was basic not too many choices

very new, modern and super clean. great breakfast!

breakfast was very good

restaurant and breakfast are very good and reasonably priced

bar area open all night

i can have a coffee at the bar in the midnight.

the bar restaurant had good pizza and inexpensive wine

apparently, available from 4am if you book ud83dude32 and, the bar and lounge area are great

the place and the people of the bar a great to help and serve good food, all of them help

beautiful especially the bar area breakfast is excellent with variety and good quality near to metro and a convenience shop

there was live music one night and the bar is ok

felt the expense of a cocktail at the bar was well expensive

very nice and polite bar staff

the bar and restaurant are wonderful too

would have been ideal for the pool snack bar to be open but i think this was just the time of our stay, we would need to venture out to the

large bedroom and bathroom, fabulous bar and restaurants - great value for money.

warm food (pizza, burger etc) is provided throughout the day from the inside bar area and evening food can be purchased

parking is paid and also stuff in the fridge mini bar its called is paid rest all

then you closed so we had to move to mercure on the monday very sad and the bar and eating areas is not as pleasant as the novotel we have spent a lot of time in your hotel

in the bar are ridiculous, really tainted our experience, more expensive than the centre of lisbon

it was clean & comfortable. staff was very friendly and great service at the bar restaurant.

the bar area comfy and service great

in comfortable bed bath robes and slipper good quality bath products free welcome drink at the bar clean and spotless room good and enough free drinking water in the room replenished daily

the breakfast was rich

the facilities are excellent - lovely outdoor pool (although unheated and a bit chilly in april, it was fine once you are in

lovely pool and friendly staff.

enough parking facilities on premises

the breakfast was of a good quality and the staff were very attentive

big plus with available parking and electric car charging capabilities

it has entertainment near the bar at night which is truly opera

at the bar was very slow i

the mini bar in the room should be clearly explained that it’s not covered.

and comfortable the bar menu very nice and accessible, the staff are very friendly and very helpful, they made my son

the bar staff is so very kind and patient (we only speak english) and the drinks and food was top notch

a fully stocked mini bar and tea and coffee making facilities in the room, for some reason a rarity in portugal

to metro, the excellent port served in the bar

the evening staff at the bar near the reception were professional and fun

location for airport and metro good bar and restaurant

small minor incidental things not worth mentioning (like the mini bar not seeming to be cold but we could have mentioned if we had needed it

suite had four large windows, very large bathroom with heated towel bar (good for drying clothes), king bed, and lots of room

no bar for drinks.

have been nice to have a bar to meet up with friends for pre-dinner drinks and a nightcap but the lack of a bar did not take

the hotel has a wine bar where you can relax after a tiring sightseeing

coffee maker/tea, water, and mini bar included

we arrived at the parking place and realize that we are ok there

ooh and swimming pool is nice with its lovely view

out beyond the large pool and expansive grass area, i enjoyed lounging in a private gazebo for hours one day to just

the wifi is strong and coverage is perfect

you arrived right downtown to explore - without traffic or more expensive parking

only suggest that there be coffee making facilities in the room ;-) and just a warning, there's a bar across the guesthouse, so at 2:30 am you can expect some loud laughs and voices

is a bar across the road which made for a lot of noise until 2:30 am on saturday night (sunday

is a bar around the corner of the hotel which is open late

nearby bar locals were a bit noisy but did in no way spoil our stay

only thing i did not like was that downstairs was a bar open until 2am and you can hear the noice clearly in your

were available, but there is no bar or restaurant onsite, although there are plans to add these facilities later this year

was no apparent bar to get a drink on arrival

the honesty bar down by the pool is a lovely idea

the swimming pool was rather tired. a bar for a relaxing drink would have been a good addition

maybe have the honesty bar nearer to the rooms for an option for an evening drink

lovely rooftop terrace bar along with a good restaurant

lovely outside bar on a high floor with a great view

lobby bar was also good

rooftop bar had a good atmosphere and was reasonably priced, nice staff there too good equipment in the gym

i travel a lot and stay in different hotels, but carolina and anny really raised the bar of my expectations for other hotels

some of the lifts were often n/a the downstairs bar area is not too welcoming/designed/relaxing

rooms equipped with modern conveniences including wet bar and coffee stations

property was beautiful, rooms were very comfortable, shower was great, breakfasts and bar drinks were great

the bar area could be a little cozier in the evening with a change of lighting and maybe a rug.

we ordered snacks at the lobby bar and they were delivered frozen in the center

definitely recommend a visit to the hotels terrace bar as beautiful views and happy hour drinks

to having great evening meals and be able to return during the day and relax in the lounge with bar facilities

there is even a cute bar and restaurant to enjoy

wanted a cocktail but the bar didn't have the ingredients for all those listed on the menu

thank you to the helpful and friendly reception staff and to the bar and restaurant staff for looking after us so well

to the airport and within walking distance to the football ground, bar food was

restaurant and bar always open for quick snack or leisurely breakfast

the hotel has a good bar and restaurant

the staff was wonderful. bar relaxing. just what we were looking for. restaurant extra-ordinary.

we grabbed a drink at the hotel bar and i couldn’t have asked for a better bartender

the available bar and gym was a plus

bar staff were very attentive and friendly

the rooftop bar is wonderful with tasty cocktails, breakfast was very good with variety of choice, and the food

was a shame the rooftop bar wasn’t open yet

food at the pool bar was also excellent with friendly waitress

rooftop pool was amazing with knowledgeable bar staff, great breakfast and relaxed vibe throughout the hotel

surprised not to have a mini bar though and the carpet and furniture a little worn

mini bar in the room.

roof top swimming pool and bar looked good

we saw a young child stand on the infinity wall to jump in from the bar and were very relieved he didn’t slip

the bar and restaurant staff were very attentive and the cocktails were amazing

the lobby, dining area, bar and bedroom suite were very nicely appointed

restaurant and said she would have to check whether we would be able to get a drink at the hotel bar as ‘it gets very busy’

beautiful property. incredible staff. lovely bar & restaurant. we will definitely be back!

some reason they charged me 25 euros for the mini bar despite me not using it

bar and breakfast restaurant are immaculate

nice clean room with airco and bathroom. it had a bar downstairs. very friendly personnel.

prices in the bar were exorbitant

they have a bar at the lobby, a wonderfull possibility to relax after a whole day of sightseeing

additionally, the bar at epic sana pombal is a highlight with its wide selection of premium brands and an impressive

good breakfast with portuguese tarts and healthy options as well

varied breakfast with good hot options and fresh products

excellent staff, varied breakfast with hot options, and good transport connections

the breakfast was varied and also included hot dishes

the breakfast was tasty and well organized, the wi-fi was fast, and the room was very comfortable

the hôtel is quite perfect the only problem is that the rooftop bar is not open everyday.

bed and pillows really comfortable bar staff excellent

cocktail bar had excellent

the bar furniture is very old and depressing...and the bathroom lighting is depressing as well

very good fish meal in restaurant and excellent cocktail bar tender.

we loved the facilities and were able to have drinks and snacks both nights at the rooftop bar that added to the special occasion

are equipped with tea/coffee facilities (we didn’t have any, but you can buy coffee from the bar downstairs) and iron/ironing board

the rooftop bar is great, but it would be better if it offered more finger food options.

they have a sauna and pool which i tested and loved

the bar in the lobby has an amazing sushi menu do not miss it and tomato soup was phenomenal

most comfortable bed ever.great rooms fabulous bar and terrace

especially the staff at the bar the manager alex was great and everyone

bar food round the pool was very expensive

the ritz bar is very nice and drinks are great the room is spacious and comfy the concierge is great

and so helpful the rooms were so clean and turn downs in the evening ud83dudc4dud83dudc4d the bar area was so cosy and congenial you didn't want to

when the kiosks were operational and the hotel is in walking distance to fab brunch spots, wine bar etc

quaint bar and lobby restaurant was so cozy and the park across from the hotel felt like its secret garden

breakfast, served in a stunning bar area or garden, was wonderful

fantastic bar and breakfasts

lot of items in the breakfast

the breakfast was amaizing, the hotel is verg close to the beach, the pool is good (not big but not

we ordered breakfast in the bedroom and got room service for all the meals

breakfast wasn't great

the breakfast was amaizing, the hotel is verg close to the beach, the pool is good (not big but not ridiculously small so fine for me) the room was clean and personel (+) nice swimming pool area and restaurant (-)pool was too cold. almost felt refrigerated. (+) grounds are well kept and the pool looked inviting (+)the rooms were nice and clean. the outdoor pool area was amazing for group activities. (+) the pool was quite small but nice and clean (-)surrounding area limited restaurant options pool was smaller than expected beds weren't as comfy as we'd hoped so didn't get as much rest as we (+)clean, close to the beach, had a pool (+)very peaceful place with nature, beach and swimming pool all together (-) the swimming pool is closed from 7pm

restaurant,bars , coffee shops and a mall a walking distance

mini bar available at room which you can use and pay for later

i had my birthday during our stay and i accidentally mentioned about it at the bar when having our welcome drinks

perfect location, comfortable facilities, relaxing bar and great staff

the hotel proximity to bar and restaurants

no bar and no food available other than at breakfast

lovely grounds, staff so fantastic, lovely room, complimentary 1/2 bottle of red wine, mini bar if you need anything

it was nice to have a mini bar in the room

fresh breakfast every morning was a delight

besides alex, everyone else made us very uncomfortable to have our kids with us

service we received at the lobby bar was excellent

location is excellent to walk downtown, easy access parking, and the rooftop bar was nice

didn’t use mini bar but convenient to have

it’s missing a small and calm space for work that’s not close to the bar or the reception .

and the personnel is exceptional, from the lady at the reception to the attentive people at breakfast

staff was really nice and polite specially rosana, and all that cover the bar by the pool forgot they're names but all with great customer service

coffee bar or coffee/train the rooms

the rooftop bar looked so interesting

hotel with kind staff, parking, pool, bar and very affordable prices for a capital city

was great specially the stuff they are amazing breakfast was amazing bar is excellent close to public

would have liked a safety bar at the windows

very spacious room & it was great to have a little bar fridge

would have been nice to have the bar as it was last year

the bar could have been open earlier !

we also liked the small bar in the lobby which

the reception staff luie and bar staff luie were both very friendly and helpful.

luxurious, great hotel bar , comfy clean rooms

the snack bar just in the restaurant was really nice, the food was excellent, and very inexpensive

good bar in the lobby

bar staff (nuno) was exceptional- efficient, friendly and professional)

for instance, not a single waiter gave us attention at a bar while two or three were always standing around the group very attentively

bar food and drinks were fine for us

ordering food at the bar often felt rushed and the service unfriendly

the staff in the bar and dining room were attentive to every detail and recognized us from the moment we walked into

breakfast was wonderful, the bed was super comfortable & the staff were lovely

were very helpful when i arrived a lady from reception came out and took my suitcase to my room bar staff and restaurant staff were also very helpful the breakfast at hotel was great plenty of

there was a bar in the hotel lobby where you could enjoy various drinks

the staff was nice, and the hotel lobby and bar were beautifully decorated

good drinks at the bar

great breakfast and the hotel bar is unmatched

cordially staff at the reception, as well as the bartender

a nice intimate bar in the lobby

great location, spotless clean, very modern, great continental breakfast, lovely little bar that was a surprise for me

the bar area was delightful

breakfast bar was amazing..and onsite parking very convenient

if i need one bottle , i can go in the bar and buy one

there’s also bar opened till midnight

everything was good. there's good restaurant and bar right in the hotel.

everything you’d need from a hotel. clean, comfy, a bar and very nice staff.

it has a bar with good service too

so beautiful i liked the hotel atmosphere ( magical vibes ) i would like to thank fabiana at the bar who was extremely nice and amazing person, she made our stay so memorable

the bar staff were the best

close to the metro so very easy to get about and down to the sights, bars and restaurants

the facilities were great, nice rooftop, great bar and dj

i didn’t get to try any drinks at the bar but the food was amazing, overall i enjoyed my stay

also, they have a lovely bar for cocktails with outdoor seating

the pool is surprisingly large for a city hotel, the bar and fumoir are very elegant with an old school style which i loved

the lounge chairs are extremely comfortable and there is a nice bar right by the pool

i am from humble stock so bar prices looked high to me but all this good service has to be paid for so you pay your money and

hotel, the property, the bar and restaurant along with its fabulous staff are simply amazing

this hotel has a big breakfast variety, a nice bar and a heated rooftop pool

lovely big towels provided and bar service too

the bar was well kept and antonio constantly cheerful

the bar manager antonio is very accommodating will put you ease

location was perfect and the bar area and breakfast exceeded my expectations