and this time looks like the employees has better training, everybody do excellent job, and the breakfast two tombs

very good breakfast!

douardo) was a

great location...clean facility. the food was great...kids had an awesome time..

excellent service and great location. decent breakfast.

beds were super comfortable, the bar in the hotel is a plus

i like that it has a bar and restaurant on the entrance

parking lot too small!

room service was not good, will call for ice

internet

bar options not great

would like a nice bar by the swimming pool also the breakfast is so expensive 250 pesos for an extra person too much

i liked the location, bar hours and the restaurant

i could hear the loud music every night from the disco bar that is part of the small commercial complex the hotel is part of

would like a nice bar by the swimming pool also the breakfast is so expensive 250 pesos for an extra person too much when you invite a

location breafast was good nice pool

not working properly uncunfortable mattress dirty carpet wifi at room poor signal brrakfast not

hotel in monterrey wifi is fast, room is spacious you can use dollor in hotel so it's not necessary to change the peso

location, good parking lot, nice pool, great atmosphere

setting of the facility is suitable for business trip men, i could use my nb on a desk and the wifi is stable

parking

parking was a bit stressful but not too bad

hotel was great, and breakfast was hot, ready, and delicious

terrible breakfast

maybe they kept them open due to covid concerns but everything else in the breakfast area, many people touched to open and controlled other areas such as the bread- which

loved the view from my room and that there was roof top over pool

pool was cold, we had to stay at the jacuzzi all the time

pool and location

location in the barrio antiguo

breakfast option at the bar is below average

breakfast was good, food in the restaurant was good, bar had a lot of good beers

the bar and resturant

bartender at the bar sierra madre

luis at the bar was excellent

the hotel is nice and clean and the restaurant and bar were excellent places to dine and relax

no alcohol in the room. you can't bring everything from outside and hotel bar close early too

girls at the starbucks bar are rude they need a little more training

only thing i would say is that the bar closed early haha

room service, restaurant and bar are just great and affordable

shame the bar closed over christmas

the bar at the hotel is very nice, lady mixed one of the best martini's ever

the bar was under construction

the location, the bar and the history of the hotel

in full glory, together with piano, restaurant, museum

nice little gym

the treadmill machine was in good working order, and no one was using the gym, so it was pretty quiet

great location, very helpful reception staff, spacious room, good gym

mini bar wasn't open - late night arrival without ease of use.

location and bar view on 16th floor

star hotel, well located, nice building, exelent friendly staff, bar terrace, restaurant, pool, rooms very quite

bar , workers didn’t had no idea how to make an old fashion

the staff and food mainly the bar and food staff

location, ground floor with the lobby, restaurant, bar and garden

like the hospitality and also the beds. gym was very goof as well.

excepcional service , early check in and late check out with out problems. overall great.

they have a bar area and also they sell starbucks coffee

personnel, bed, breakfast none

the the room was well organized and contained all the kitchen accessories we used

stayed the room with kitchen

breakfast was really good!

we used a swimming pool a couple of times

water in the pool was still freezing cold

pool was being refurbished, i wish they had mentioned something before as that was the one feature

the swimming pool

the pool is not big enough though.

the bar don't have any kind of liquor

the beds were comfortable, the room was spacious, the wifi was working well

wifi was good but had a couple spotty

it s a nice hotel, but the wifi is really slow.

ee)

we tried to get a drink at the bar but they were closed for the evening

had a restaurant and bar inside

-a separate bar / cantina area serves happy hour drinks and food for reasonable prices

the staff were really friendly, special shoutout to the bar tender who helped us out when we arrived late

room service is available 24/7, and you can request a taxi service from the hotel

they really set the bar high

, food was excellent , don't forget to try the margaritas and pina coladas ; service at valley parking great , stuff at front desk excellent and waiters top of the line

no ice machines on the floors, had to call room service to get ice.

good views, large rooms,, nice breakfast, good equipment in the gym. it is a new hotel.

location and pool

pool area and bar are closed, but is not the hotel fault, is the coronavirus status

poor bar hours

the bar next to the garden was closed most of the time.

pool area was crowded and bar was close due to covid 19

nice & well maintained property with onsite bar & restaurant

a nice, warm friendly vibe kind of hipster, with young families and kids in the lobby area plus a bar area with games

in took very long time could get a beer at the bar but no food

they had a restaurant and bar on site so we thought that would be helpful since we had to hit the road the following morning

the bar in the lobby was good

i had to go to the bar to get paper cups

due to people smoking outside late at night, and it was confusing to access the hotel from the parking area

were a few men smoking right by the entrance, which didn t feel safe, and the elevator from the parking area didn t work without a special card something we only found out after a lot of

location and facilities from parking to hotel

swimming pool

conditions of the room,pool,the overall ambiance of the run-down hotel.

it has a/c and an excellent wifi signal

the pool, the price, location, felt safe ..

wifi did not work for me six days, tablet or laptop

a/c was very good, tv was okay, wifi was pretty good for my room, but i didn't try streaming anything

wifi is never working i stay a lot in this hotel and wifi it's the only thing that does not work

need it some attention looks bad, wifi is garbage i been in this hotel 3 times and will be the last the 3 occasions wifi didn't work

no hotel bar and restaurant was confusing.

d to call three times for towels, water in lobby is old

the sky bar was unavailable

there is no bar in the hotel, service takes forever

no bar - only

is expensive and bar is also expensive

restaurant bar looked nice but empty

no pool or bath service not so great at bar everything closed at 600pm on sunday

i also had hotel staff come by the room 3 separate times for 3 separate issues---checking bar stock, replenishing water bottles, and third reason

the restaurant and bar needs to work on their menu

breakfast is exceptional - the gym's view is beautiful - the bar is nice and the employees are very friendly

food and bar need improvement

the bar hours are non existent

the bar was closed on nye afternoon/evening

and you should not miss brunch or a drink at the bar at the end of the day

the room setting,, the swimming pool and the space.

wifi is useless, can't connect

bed was very comfortable, bathroom stole the show with the spa suite - wow

bad wifi

bed was comfortable, a/c and wifi worked great, close to bus terminal.

i rented the spa room and it was great and accessible

pool and poolside bar are beautiful and comfortable

swim, we did not have full set of towels every day, the aircon is a little bit noisy, the mini bar is not included, we upgraded our room and the change of luggage has to be done by us, instead

would be nice to have someone at the outdoor bar to make drinks during happy hour

perfect there was everything what i need shopping , restaurants coffee shop we had a great time bar at the hotel was excellent and breakfast

the restaurants and bar was great and the service was really good

cluding where the bar and business desk is) can get very noisy

if you stay the 8th and 9th floor have their own breakfast bar it awesome

lobby bar was not in operation and there was no simple place to grab a coffee, drink or snack

they host a lot of events and the lower floors

room service took forever

they do not have room service and their 2g wifi is super slow as well

price paid didn't match what i had booked, pool dirty, poor customer service from front desk

wifi was terrible, sometimes in the late afternoon simply didn't

facilities like swimming pool and gym are present and are good

loved the parking; the place feels safe and super convenient location, easy to arrive driving; i like the

breakfast quality was good

there's a mall across the parking lot with lots of food options and a soriana (similar to walmart or target) if you need to (-)the parking process.

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

they've got a great breakfast spread and the dinner options have all been great, along with the happy hour

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

breakfast was good, i think it can be somewhat better, but the room, the room was great, very comfy

overall cleanliness excellent breakfast buffet!