and this time looks like the employees has better training, everybody do excellent job, and the breakfast two tombs

very good breakfast!

douardo) was a

great location...clean facility. the food was great...kids had an awesome time..

excellent service and great location. decent breakfast.

beds were super comfortable, the bar in the hotel is a plus

i like that it has a bar and restaurant on the entrance

parking lot too small!

room service was not good, will call for ice

internet

water in the pool was freezing

hotel in monterrey wifi is fast, room is spacious you can use dollor in hotel so it's not necessary to change the peso

not working properly uncunfortable mattress dirty carpet wifi at room poor signal brrakfast not

location, good parking lot, nice pool, great atmosphere

setting of the facility is suitable for business trip men, i could use my nb on a desk and the wifi is stable

maybe they kept them open due to covid concerns but everything else in the breakfast area, many people touched to open and controlled other areas such as the bread- which

very clean very quiet. good breakfast.

parking

terrible breakfast

the service and location breakfast was great and the view was awesome i always stay in holiday inn

i liked the location, bar hours and the restaurant

would like a nice bar by the swimming pool also the breakfast is so expensive 250 pesos for an extra person too much

i could hear the loud music every night from the disco bar that is part of the small commercial complex the hotel is part of

bar options not great

the gym and pool facilities are also unmanned and under equipped

location in the barrio antiguo

need it some attention looks bad, wifi is garbage i been in this hotel 3 times and will be the last the 3 occasions wifi didn't work

a/c was very good, tv was okay, wifi was pretty good for my room, but i didn't try streaming anything

wifi did not work for me six days, tablet or laptop

wifi is never working i stay a lot in this hotel and wifi it's the only thing that does not work

bartender at the bar sierra madre

the bar and resturant

luis at the bar was excellent

breakfast was good, food in the restaurant was good, bar had a lot of good beers

breakfast option at the bar is below average

staff at bar gave excellent service even thought it is not well organized.

customer service was not that great except for the bar tenders, they rocked.

the hotel is nice and clean and the restaurant and bar were excellent places to dine and relax

no alcohol in the room. you can't bring everything from outside and hotel bar close early too

only thing i would say is that the bar closed early haha

staff, comfortable bed & room, nice gym, pool, good breakfast in amazing hall, nice historic bar with exquisite menu

there is a loud bar downstairs that is active on weekends, may be hard to sleep if your room is above it

a bonus is the bar of the hotel

the bar was under construction

the bar at the hotel is very nice, lady mixed one of the best martini's ever

the treadmill machine was in good working order, and no one was using the gym, so it was pretty quiet

great location, very helpful reception staff, spacious room, good gym

nice little gym

location and facilities from parking to hotel

due to people smoking outside late at night, and it was confusing to access the hotel from the parking area

were a few men smoking right by the entrance, which didn t feel safe, and the elevator from the parking area didn t work without a special card something we only found out after a lot of

the bar don't have any kind of liquor

attention were great, love the cleanliness, the view, we feel pretty safe in that location, the parking lot, we felt very comfortable and just love it

we needed to ask for the towels, parking lot is complicated

ee)

need to change carpets they smell ugly and a/c it took 4 hours to get cold parking lot need more

wifi did not work at all even though i had to work

i rented the spa room and it was great and accessible

and price, rooms were modem and spacious, bathroom was modern and clean, hotel has restaurant w room service and restrooms downstairs near lobby, staff very attentive and

room service was delicious.

bed was comfortable, a/c and wifi worked great, close to bus terminal.

the swimming pool is small and is being shared with another hotel.

pool area (the reason we rented here) was too small

the swimming pool

the pool is not big enough though.

pool was being refurbished, i wish they had mentioned something before as that was the one feature

bar person struggled to keep up serving our group and another group and it took at least 20 minutes

wish the bar had party hats and favors since it was nye.

nice & well maintained property with onsite bar & restaurant

the bar next to the garden was closed most of the time.

from the valet to the bell boys to the check-in staff, servers, bar tenders all were exceptional

the staff and food mainly the bar and food staff

location and bar view on 16th floor

very nice bar ( convid closed now)

star hotel, well located, nice building, exelent friendly staff, bar terrace, restaurant, pool, rooms very quite

the bar should open at 2pm instead of 4pm? but its fine..

-a separate bar / cantina area serves happy hour drinks and food for reasonable prices

we tried to get a drink at the bar but they were closed for the evening

the staff were really friendly, special shoutout to the bar tender who helped us out when we arrived late

had a restaurant and bar inside

i really like that they offered free parking

swimming pool

it has a/c and an excellent wifi signal

the pool, the price, location, felt safe ..

conditions of the room,pool,the overall ambiance of the run-down hotel.

they really set the bar high

breakfast is not that good

the breakfast buffet was just as amazing with a wide selection of options for various preferences

although nice, the pool water was super cold and smelled like too much bleach

the pool water was too cold despite summer and had strong smell of bleach

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

there's a mall across the parking lot with lots of food options and a soriana (similar to walmart or target) if you need to (-)the parking process.

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

the rooms on the homewood side have kitchenettes and feel a bit nicer

they've got a great breakfast spread and the dinner options have all been great, along with the happy hour

breakfast was good, i think it can be somewhat better, but the room, the room was great, very comfy

overall cleanliness excellent breakfast buffet!

pool and location

loved the view from my room and that there was roof top over pool

pool was cold, we had to stay at the jacuzzi all the time

ac kake a lot noise i needed turn off ,som people and kids make a lot noise they talk a lot and the kids running is the last time im stay here and the

wifi was terrible, sometimes in the late afternoon simply didn't

swimming pool was closed and i specifically chose that hotel for it

was little noisy ,kids running in the hall ,even adults making noise they tought they own the hotel ,playing music in

ramp to go down to the parking lot

location, ground floor with the lobby, restaurant, bar and garden

like the hospitality and also the beds. gym was very goof as well.

excepcional service , early check in and late check out with out problems. overall great.

they have a bar area and also they sell starbucks coffee

stayed the room with kitchen

the pool was beautiful

location was amazing, the gym center is well equipped

everything was great but the pool was out of service

rooms , very nice hotel , everyone was nice , they have a bar inside and it was great

breakfast was good

i also liked airport shuttle service

gym need to be upgraded

24 hours room service which was great especially after traveling for so long

quick service, also in the bar and restaurant

wifi was spotty at

clean, modern, comfortable. park next door to walk the dog. basement parking.

have a pool, but it's not working

bare pipes , shower no practical door away from faucet , if not carefull one can get burn, parking designed for mini cars, cones placed at main entrance blocking acces to main entrance

no mini bar

a nice, warm friendly vibe kind of hipster, with young families and kids in the lobby area plus a bar area with games

food at the bar was outstanding

the bar in the lobby was good

bar and restaurant are newly refurbished

i also had hotel staff come by the room 3 separate times for 3 separate issues---checking bar stock, replenishing water bottles, and third reason

restaurant bar looked nice but empty

the restaurant and bar needs to work on their menu

no pool or bath service not so great at bar everything closed at 600pm on sunday

is expensive and bar is also expensive

breakfast is exceptional - the gym's view is beautiful - the bar is nice and the employees are very friendly