location and facilities from parking to hotel

due to people smoking outside late at night, and it was confusing to access the hotel from the parking area

were a few men smoking right by the entrance, which didn t feel safe, and the elevator from the parking area didn t work without a special card something we only found out after a lot of

was perfect until wednesday night, there is a bar or party, or anything going on around the hotel, and it becomes noisy as hell at late of the

pool closes at 10, bar at 11:30, wish they were open later

courtesy of all employees was grateful except the bar attendant

the breakfast was not very good nor the food.

breakfast was awesome, the room was cool and confy, the bed great, bathroom relaxing, the staff

rooms , very nice hotel , everyone was nice , they have a bar inside and it was great

great location and breakfast

nice pool and gym

awesome staff. free airport shuttle.

the best hot mexican breakfast

the rooms on the homewood side have kitchenettes and feel a bit nicer

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

there's a mall across the parking lot with lots of food options and a soriana (similar to walmart or target) if you need to (-)the parking process.

they've got a great breakfast spread and the dinner options have all been great, along with the happy hour

breakfast was good, i think it can be somewhat better, but the room, the room was great, very comfy

overall cleanliness excellent breakfast buffet!

breakfast buffet was excellent!

the size of the room. the location. the staff. breakfast.

breakfast was great with plenty of choice and the young waiter on both occasions

best value in town for very good quality, clean and comfortable rooms, excellent breakfast, housekeeping ladies very friendly and excellent attitude, to many things to list ,

excellent service and great location. decent breakfast.

associates shower was spacious shuttle

layover with a very early flight so we appreciated the proximity to the airport and the 24 hour shuttle service

location, comfort, and last minute availability. the hotel also offered airport shuttle service

was great, they also had shuttle service that could take us up to 10km around, i liked that

the shuttle service was reliable to and from the airport

good breakfast, nice pool :)

food for breakfast was varied and delicious

liked that it has 3 restaurant options nearby and the ease of shuttle to the airport every 30 min

i requested a shuttle from the airport to the hotel and they were there within minutes

beds were super comfortable, the bar in the hotel is a plus

i like that it has a bar and restaurant on the entrance

at the restaurant, room layout and furniture, gym too small with old equipment, lack of water and

sink and shower in the room had a bit of a drainage smell, the pool needs keeping up, the tiles are coming off

internet

5 pm there were only 2 employees to provide service to the restaurant, room service and the hotel bar

i liked that there was a bar and restaurant area within the hotel

in the bar area is very good

safebox didn t work. wifi you need to connected in the lobby first signal is poor.

facility is clean, in good location, nice pool area.

very comfortable beds and really good breakfast

morning breakfast was good

free airport shuttle and breakfast

clean room, excellent breakfast, courteous staff!! checkout till 1:30 pm, can't beat that!!

the bed was good, and the breakfast

quick service, also in the bar and restaurant

wifi was spotty at

have a pool, but it's not working

bare pipes , shower no practical door away from faucet , if not carefull one can get burn, parking designed for mini cars, cones placed at main entrance blocking acces to main entrance

parking and pet friendly.

a us traveller, i was not impressed with the breakfast

free airport shuttle, restaurant next door, a short walk to a 7 eleven and comfortable bed.

parking space. i did rented a car and coming ba k at night was tuff to park

proximity to the airport and the available shuttle transportation to the airport

also, the view from our room was amazing, and it's so nice to wake up to enjoy an amazing breakfast, it was delicious

the indoor outdoor pool

location and shuttle services to airport

water in the pool was freezing

didn t like that during the weekdays they don t clean the pool

not working properly uncunfortable mattress dirty carpet wifi at room poor signal brrakfast not

location breafast was good nice pool

location, good parking lot, nice pool, great atmosphere

the breakfast was awesome and the staff went out of their way to make sure we were happy.

parking was a bit stressful but not too bad

hotel was great, and breakfast was hot, ready, and delicious

very clean very quiet. good breakfast.

odor in the room aisle without air conditioner really small and not friendly parking lot elevators were the worst part

need it some attention looks bad, wifi is garbage i been in this hotel 3 times and will be the last the 3 occasions wifi didn't work

a/c was very good, tv was okay, wifi was pretty good for my room, but i didn't try streaming anything

wifi did not work for me six days, tablet or laptop

wifi is never working i stay a lot in this hotel and wifi it's the only thing that does not work

and price, rooms were modem and spacious, bathroom was modern and clean, hotel has restaurant w room service and restrooms downstairs near lobby, staff very attentive and

room service was delicious.

bed was comfortable, a/c and wifi worked great, close to bus terminal.

wifi is useless, can't connect

no wifi for cell phones.

location in the barrio antiguo

from the valet to the bell boys to the check-in staff, servers, bar tenders all were exceptional

poor bar hours

wish the bar had party hats and favors since it was nye.

liked having a restaurant and bar on site

nice & well maintained property with onsite bar & restaurant

luis at the bar was excellent

the bar and resturant

breakfast was good, food in the restaurant was good, bar had a lot of good beers

bartender at the bar sierra madre

breakfast option at the bar is below average

only thing i would say is that the bar closed early haha

girls at the starbucks bar are rude they need a little more training

room service, restaurant and bar are just great and affordable

bar closes too early

no alcohol in the room. you can't bring everything from outside and hotel bar close early too

the bar don't have any kind of liquor

carpet was damp, the elevator is old and broken, the wifi sucks, the place is very old and shady

the wifi was very weak and the elevators weren't working all the time

need to change carpets they smell ugly and a/c it took 4 hours to get cold parking lot need more

was easy going and the parking was validated

the location, the bar and the history of the hotel

splaying an old time bicycle), a barber, a bar and jewelers

there is a loud bar downstairs that is active on weekends, may be hard to sleep if your room is above it

in full glory, together with piano, restaurant, museum

the bar was under construction

the treadmill machine was in good working order, and no one was using the gym, so it was pretty quiet

great location, very helpful reception staff, spacious room, good gym

nice little gym

the pool.. and the location.

we used a swimming pool a couple of times

water in the pool was still freezing cold

the swimming pool

pool area (the reason we rented here) was too small