the pool. big rooms. location. breakfast

the breakfast was amazing, the place clean and nice

location, kind and helpful employees, lovely rooms and grounds, good wifi, hot water, and delicious breakfast

great property. food was great during breakfast.

kind and helpful employees, lovely rooms and grounds, good wifi, hot water, and delicious breakfast

the breakfast is delicious and the staff are super welcoming

breakfast wonderful

great breakfast and coffee

good and complete breakfast included in price in a very nice terrace with an excellence view

breakfast was delicious and filling, and the outdoor seating was perfect to view the foothills and

use of the pool was nice

beautiful grounds, great breakfast options

i highly recommend this hotel, not just for the locale, environment, delicious breakfast and all the other perks but for the gracious hospitality

breakfast was exceptional, beautiful location

beautiful setting, amazing fresh breakfast, 2 minute drive to the pueblo magico - malinalco

breakfast was perfect

spacious and clean, heated and big pool, big and nice garden with trees, good breakfast, great

excellent breakfast

breakfast had a little bit of everything and it was very tasty

good for kids or couples

pool was heated to a comfortable temperature so we were able to swim in the evening and still enjoy

the lobby, starbucks, breakfasts options and bar service.

the garden view from the room was beautiful, the garden is a nice addition to the pool area, where there is nice and tranquil (especially since the company guest were not around)

like something left from the 90's, the play area was extremely noisy - the pirate ship at the pool was imo directly dangerous, as it was super slippery, i myself was about to slip when

were no rules for the common areas such as the swimming pool and breakfast

and that the tiles in the bottom of the children's pool were loose

except for a couple of times where we stayed at bed and breakfasts, my sister and i have pretty much always stayed with family in the town since we were

the pool an services

pool temperature, music

the heated swimming pool

the hotel was clean, pool was nice and water was right temperature. rooms were very nice.

isn t friendly or sensitive to your needs, the food was awful, the servers took too long the pool is too small for the amount of people staying, the shower and bed were super uncomfortable

the staff was very helpful, the kids club was great too

kids pool was cold

kids pool was cold

kids pool was cold

larger pool with slides for the kids was great

we also really liked visiting the swimming pool and restaurants nearby

location is surrender by the nature, always fresh air but you get to enjoy the resort swimming pool all day, this is the true resort in the mountain

clean, if you re planning to travel with kids is a nice place because the hotel has a playground and pool for kids

the pool and the gardens

the pool is amazing,the staff friendly and always helpful.

t 70% of the pool) but

pool, bar service at the pool was amazing and room service

the pool was good, the courts were great, the gym was well equipped

the conditions of gym machines could be improved.

the pool was good, the courts were great, the gym was well equipped

liked everything, the only thing i can mention to be improved is the gym as the equipment is a bit old, anyway the running machine was

friendly staff but double charged me! parking situation was good very well lit

parking was safe, walled inner yard

as i called the front desk they brought the like in 2 min, same when me & my kids got out the pool (which was a nice temperature at 9pm) they gave us new

the pool was very dirty and bathroom taps were not working too. the lobby is unkept too

asked for pool side view, never got that. asked for early check in, never got that.

the sheets had holes. the heater didn't work and the water in the pool was really cold.

we couldn't get in the pool

location. free parking. big bathroom.

was freezing); the elevator wasn't working

the swimming pool is nice

big spacious room, great customer and room service

pool area was very clean and relaxing ,beds were very comfortable. breakfast was very nice !

the lobby area, there was no warning of the step to the lobby or a working elevator to access the pool or the restaurant

pool area was very clean and relaxing ,beds were very comfortable. breakfast was very nice !

jaquzzi was not working but the pool was great.

so private; we enjoyed the pool and private yard in the afternoon

the pool area. warm and kindly staff. the bathroom is so nice.

the pool can be improved.

it was a place more than beautiful, loved their jacuzzi and pool. also the hot tub at the room.

the pool was clean and the chocolate strawberries and wine were exceptional

april is sweet and the bar and breakfast staff knew me well, lots of coffee and a long time to enjoy my guest and friends

april is sweet and the bar and breakfast staff knew me well, lots of coffee and a long time

nice gardens, quiet pool, friendly staff, good location, free parking, good service.

garden and the spa are great

the facilities were very comfortable. the garden is very beautiful and the swimming pool nice.

no excessive traffic noise, barking dogs, or loud party music

it had a nice pool, and was a great value.

electric power kept going off for half of my stay meaning no electricity no wifi

the wifi reception in the room was good, though

pool

restaurant next door is closed during the week and there is no bar open or any service - with us being the only (or very few) clients, the entire hotel had a (+) also, the bar wasn't open at convenient hours, such as the end of a touring afternoon, when a margarita or (+)like i was explaining... we only can sleep there ......no pool no restaurant ...no bar ...

, quiet and good service with spa

wonderful spa and services

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom uncomfortable and the beds are not good

nice bar - no bartender

we arrived and went straight to the pool area for an awesome cocktail

hotel, pool

garden and pool

mperature controlled) and greenery, great rooms, great service

the music is too loud, both in the restaurant and at the swimming pool

they have an incredible and fully stocked mini bar but no coffee maker!

d they bring it to the room)

i was able to get hot water from the bar downstairs

the bar makes the best cappuccino

breakfast included was fantastic and the wait staff was attentive and friendly

also there is swimming pool

this place and the nice pool and grounds are

tile work, sloped wooden beamed ceiling, a private balcony with seating and overlooking the pool

loved the pool

there is free wifi

i liked the pool. i liked the staff i liked the breakfast,

i really like the pool area to relax

hotel is very centrally located. swimming pool and very pleasant grounds. clean.

we could pull the pool area in our room

property, with very nice landscaping and pool area

the swimming pool is fantastic

the guy at the pool is excellent and very friendly

the garden and the pool are very nice

pool was not so clean

room service was prompt and delicious

pool does not get much sunlight, not much management can do about it but maybe have a heated pool

no hot water for the shower. water in swimming pool was also cold.

nice little hotel with pool and a garden.

the wifi coverage was very good on all levels

the stairs to our room were muddy and very dirty, and so was the area around the pool

the food, the room the wifi

beautiful grounds, beautiful rooms. after a bad start, the staff became helpful. nice breakfast.

and the place in general but for me the most important thing was the wifi which was excellent

he found us a driver, and he communicated with a local spa to book us appointments

the pool and gardens are beautiful

pool was very nice and the water was at a nice temperature, it's great it's just a 10 rooms space,

gorgeous little gem with friendly service, beautiful rooms and pool

beautiful pool and room

staff

om i can't thank enough for making us feel at home without being intrusive), the warm pool and lush garden, and the lovely and quiet location make this the perfect place for a relaxing

and huge breakfast

delicious breakfast is included

no food service apart from breakfast.