the swimming pool is fantastic

the guy at the pool is excellent and very friendly

the garden and the pool are very nice

the pool was clean and the chocolate strawberries and wine were exceptional

the pool area. warm and kindly staff. the bathroom is so nice.

it was a place more than beautiful, loved their jacuzzi and pool. also the hot tub at the room.

the pool can be improved.

so private; we enjoyed the pool and private yard in the afternoon

jaquzzi was not working but the pool was great.

pool area was very clean and relaxing ,beds were very comfortable. breakfast was very nice !

pool area was very clean and relaxing ,beds were very comfortable. breakfast was very nice !

the lobby area, there was no warning of the step to the lobby or a working elevator to access the pool or the restaurant

april is sweet and the bar and breakfast staff knew me well, lots of coffee and a long time to enjoy my guest and friends

april is sweet and the bar and breakfast staff knew me well, lots of coffee and a long time

garden and the spa are great

i like the facility to have room service without extra charges and the location is very central but well away from the noise of

spa has an extra cost

big spacious room, great customer and room service

the swimming pool is nice

was freezing); the elevator wasn't working

the sheets had holes. the heater didn't work and the water in the pool was really cold.

location. free parking. big bathroom.

we couldn't get in the pool

very nice cared & furnished complex with great garden & swimming pool, the road above the wall is a little to hear sometimes but earplugs are in the room's

everything was clean, the rooms, the pool, etc

sthetically, i didn't end up swimming) but it was covered in the

i did not use the pool

this place and the nice pool and grounds are

pool, bar service at the pool was amazing and room service

the gym had good quality equipment, cleaning cloth and cleaning solution was not available as some

recreation room and gym would greatly benefit from improved lighting

loved the grounds and heated pool

pool, bar service at the pool was amazing and room service

the pool is not very clean, facilities very old and poorly kept, very pricy for what it offers.

pool and gardens

are not comfortable and service on restaurant and pool are terrible, waiters take forever to ask for your order and they don’t have room service,

the highlight of my stay was the swimming pool which was delighfully warm

pool and garden are in good shape

pool

pool is a a big disappintment because its all one size instead of going from 3 feet

the pool is amazing,the staff friendly and always helpful.

clean, if you’re planning to travel with kids is a nice place because the hotel has a playground and pool for kids

clean, if you re planning to travel with kids is a nice place because the hotel has a playground and pool for kids

asked for pool side view, never got that. asked for early check in, never got that.

the pool was very dirty and bathroom taps were not working too. the lobby is unkept too

friendly staff but double charged me! parking situation was good very well lit

as i called the front desk they brought the like in 2 min, same when me & my kids got out the pool (which was a nice temperature at 9pm) they gave us new

parking was safe, walled inner yard

restaurant next door is closed during the week and there is no bar open or any service - with us being the only (or very few) clients, the entire hotel had a (+) also, the bar wasn't open at convenient hours, such as the end of a touring afternoon, when a margarita or (+)like i was explaining... we only can sleep there ......no pool no restaurant ...no bar ...

, quiet and good service with spa

wonderful spa and services

balcony overlooking the pool.good aircon.

good room service

parking under the room was nice

room service was prompt and delicious

there was free parking and a really good breakfast included

hotel is ok, nice pool and patios, breakfast is cheep, but the room was awful

hotel is small and nice, you need to know the pool is not heated but it's normal, the water is fresh and fantastic for spend the day among the

excellent location. lovely swimming pool and surroundings. clean room.

i liked the pool. i liked the staff i liked the breakfast,

property, with very nice landscaping and pool area

pool was very nice and the water was at a nice temperature, it's great it's just a 10 rooms space,

only think i didn't like is that they serve breakfast just outisde your room, facing the pool

gorgeous little gem with friendly service, beautiful rooms and pool

there is a nice pool and food is served outside the rooms, which was a great touch

heard the people outside who was coming to their rooms, or in the mornings the fountain in the pool, or the people having breakfast which of course woke us up

no excessive traffic noise, barking dogs, or loud party music

poor wifi

electric power kept going off for half of my stay meaning no electricity no wifi

pool had no shallow end, nor a real deep end.

accomadating staff, nice pool with cold beers, near zocolo but up a big hill

have 2 swimming pools to choose and the waiters from the bar come often to ask if you want drinks

are are excellent, staff at the front are as good as well - the room was cleaned well - the pool area is great and super clean - room are spacious enough for 2 adult and 2 todlers - ample

nice pool

and also a discount on the breakfast

beds are very firm and were not comfortable for us, it needs some updates, and room service was not the best experience

d they bring it to the room)

the bar makes the best cappuccino

i was able to get hot water from the bar downstairs

they have an incredible and fully stocked mini bar but no coffee maker!

breakfast and the breakfast environment is really good

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom uncomfortable and the beds are not good

nice bar - no bartender

clean great waiters in the bar and restaurant.

staff was great, restaurant and pool area are very comfortable and restaurant menu is tasting

pool, watter dispensers in the lobby, cookies, tea and coffee in the morning and in the evening

pool is nice during the day, jacuzzi is awesome during the night

pool and spaces

the gardens surrounding the facility was great, the pool was great

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

beautiful property with garden and pool

nice pool, very clean, very nice

the music is too loud, both in the restaurant and at the swimming pool

all around/atmosphere & ambience including a pool set in a large garden

hotel, pool

the pool and gardens outside are maintained extremely well

we arrived and went straight to the pool area for an awesome cocktail

and the place in general but for me the most important thing was the wifi which was excellent

e pool water was also very dirty)

the wifi coverage was very good on all levels

beautiful grounds, beautiful rooms. after a bad start, the staff became helpful. nice breakfast.

place, breakfast, hospitality.

breakfast was excellent

at 1:00 pm we are asked to leave the hotel whil we were planning to spend the afternoon by the pool because they don t work on

there is parking inside the hotel and the breakfast is quite good

good wifi throughout

very nice garden and swimming pool! the room very big and clean. as well the staff very top!

the breakfast, bufete and the temperature of the pool

the pool was nice and warm

beautiful location , amazing pool and great breakfast

the jacuzzi was not working next to the beautiful swimming pool but that was a very minor issue.

pool is not been cleaned

didn't eat the breakfast but we did enjoy a cup of coffee a couple of times

rooms are clean and cosy. the breakfast is really good.

booked 2 exactly identical double rooms, one included breakfast, one didn't because 2 persons stayed in it

the way they have the fountain and pool

liked the garden and the location and the breakfast

we enjoyed walks around the grounds and were able to take time to use the pool several times

location. pool was great.

the wifi also did not work at all only worked for about 5 min and would no longer work

pool is the best part

the property is clean it was good wifi connection

they offered us the spa to change as they did not have the room ready

it has a restaurant, a pool, a small gym, bar and one shared living room

great pool

the pool had a lot of dust but it was due to a the windy time in

it has a restaurant, a pool, a small gym, bar and one shared living room

water in the pool was so cold

well appointed boutique hotel, with nice grounds and a pool

the staff were wonderful, the breakfast delicious, and they kept trying to feed me more

breakfast was delicious, well prepared, well varied, vary tasty and very mexican

the bar and restaurant were awesome

the bar is well equipted and very busy

after a long day of horse riding or exploring the town it is nice to know that there is a cozy bar and delicious restaurant on their premise

the staff is excellent; the hotel has a bar and restaurant, so after a stroll through tepoztlan, you have everything you need without

the pool isn't heated, but that's very common in mexico, so if you like cold water, you'll enjoy the

the pool was not open when we got ther at 10:00 and they said it will be open untol 11:30 pm

great experience and the pool and the friendly service made it even better. highly recommended.