heated pool and jacuzzi with slides for children, lots of plants, green environment very calm and relaxing

nice place to spend a long weekend vacation with lovely pool and excellent restaurant

the staff was very helpful, the kids club was great too

the staff was very helpful, the kids club was great too

spa is really good (ask for claudia for massages), the swimming pool is very funny and the service (+)great food the spa is awesome

we also really liked visiting the swimming pool and restaurants nearby

the lobby, starbucks, breakfasts options and bar service.

like something left from the 90's, the play area was extremely noisy - the pirate ship at the pool was imo directly dangerous, as it was super slippery, i myself was about to slip when

and that the tiles in the bottom of the children's pool were loose

were no rules for the common areas such as the swimming pool and breakfast

the garden view from the room was beautiful, the garden is a nice addition to the pool area, where there is nice and tranquil (especially since the company guest were not around)

the hotel was clean, pool was nice and water was right temperature. rooms were very nice.

the pool an services

isn t friendly or sensitive to your needs, the food was awful, the servers took too long the pool is too small for the amount of people staying, the shower and bed were super uncomfortable

the heated swimming pool

pool temperature, music

except for a couple of times where we stayed at bed and breakfasts, my sister and i have pretty much always stayed with family in the town since we were

use of the pool was nice

we loved everything: the sofa outside the bedroom and the tables to eat right there; breakfast and dinner were great; the owner and staff are very nice and helpful

rooms, gardens, breakfast, hospitality

breakfast wonderful

breakfast was delicious and filling, and the outdoor seating was perfect to view the foothills and

the breakfast is delicious and the staff are super welcoming

beautiful space, great place to chill and enjoy a beautiful nature surrounded pool

great pool & grounds, friendly staff, excellent breakfast

heated pool was a hit with the kids

spacious and clean, heated and big pool, big and nice garden with trees, good breakfast, great

heated pool was a hit with the kids

kind and helpful employees, lovely rooms and grounds, good wifi, hot water, and delicious breakfast

great property. food was great during breakfast.

location, kind and helpful employees, lovely rooms and grounds, good wifi, hot water, and delicious breakfast

the pool. big rooms. location. breakfast

staff, comfortable bed and room, great omelette for breakfast, wifi and within 5-10 minutes walk of the main

delicious breakfast and coffee

breakfast was perfect

are very modern and spacious, and the whole hotel is so beautiful set in mountains with a pool

breakfast was outstanding, with several creative dishes and customizable options

beautiful setting, amazing fresh breakfast, 2 minute drive to the pueblo magico - malinalco

lots of entertainment for kids, ping pong table, giant jenga, pool, pool table etc

noisy family in room above, with kids running back and forth late at night and moving chairs across the tile floor

1 night on saturday, they have special dance and fireworks show every saturday, this was amazing, kids loved it

views, clean, comfortable, spa was amazing with massage available, swimming pool and great food

the pool a little cold...

at the bar were really poorly made, needs more light around the outside areas at night

food on property, signs displaying hours of operation were misleading and inaccurate as only the bar was open, they never had any food

the pool area and pool bar are great

the bar of the hotel closed quite early at 11pm a saturday night, 2 towels in the room were

is a big led lamp in the pool that gets into you eyes and photos when trying to see the city from the balcony

location is a time traveling, has so much history and you have to try the mine and the pool, but the most outstanding experience is to have a room with a balcony facing the town amazing

very nice outdoor bar area with fantastic city views

location on the zocalo, lovely interior design, roof bar with food and live music on a saturday night

the rooftop bar was also very nice, perfect vibe, good food and ambiance

the restaurant and the bar are very good too

the poolside bar had great drinks and really friendly staff

the rooftop bar was great for an evening cocktail

the bar has a good selection of alcoholic of and alcoholic drinks

so there was loud cars noise passing by all night and a rock band played until early morning in a bar next to the hotel, it was so loud that it felt we were in a concert

they also have a rooftop bar which was very cool, the views were awesome, i mean the church was kind of like on top of you,

the only problem was the noise from a bar until 3am

bar and restaurant on-site

just wish the bar had been open, staffed and functioning

bar was on top of our room (303), so it was quite noisy, mainly when they closed and they moved all

location and the pool area was great to relax at after a day exploring the town

nice pool and hot tub also on site