ly twin beds put next to each other) , and the prices at the bar and meals are a bit exaggerated, but apart from that, it was very nice and

was comfortable and quiet, the staff was super helpful and the bar was a great place to unwind with well prepared drinks

don't have double beds

we had to wait quite some time to be served at the bar - but understand that everywhere the world over is struggling with shortage of staff

staff, gorgeous decor of the hotel and the room itself, outstanding breakfast and lovely swimming pool

wifi was weak in the room 5, a room facing the beach (although it was good in another room i stayed

wooden floor, simple furniture but functional, including a desk, a spacious wardrobe, good wifi, fridge, telephone

wifi did not work at our room, i missed eggs at breakfast, but given the price, the breakfast was

wifi connection was very very good

super nice and spacious room very clean very bright and had a desk to work and wifi.

was so nice ,everyone of stuff in bar and breakfast people are so kind and wonderful just i didn't need clean my room i thought i

piano bar restaurant food and drinks were so good

bar was a pleasant area

staff were amazing particularly the bar staff

bar prices were very reasonable

cutting the grass and cleaning the pool during all saturday morning?? bar closes at 22:00????

complimentary) ambience, staff supremely friendly and professional, pool well maintained and bar service on call, free lift to airport, restaurant and breakfast both excellent - a great

a relaxing place in the garden and poolside, sea pool amazing also as relaxing place, kitchen and bar with excellent service, drinks and food, shuttle service from and to the airport

the bar and restaurant close at 10pm and so there is literally nothing to do

very little to dislike, the evening food and bar could be better

options among multiple themed restaurants, awesome beach bar and restaurant, friendly staff, cocktails were great

a maze) (at the reception no one offered to help us with luggage and walk us to the room) -mini bar was never refilled -noisy

also put in a real mini bar in the rooms

beach bar fantastic

there was no bottle opener for mini bar items unless you went to reception and paid a deposit

our cottage had a single bedroom and a fully equipped kitchen, incl

we stayed with our kids and rented two houses — everything was just perfect

kitchen could have had some more knifes and a sharp ones too, better chopping boards and bigger

kitchen includes only very basic equipment

easy check in and parking

is very poor throughout the whole territory and by the pool, bar the reception area, but it is understandable, as the site is too big

the facilities were top-notch—the pool was wonderfully refreshing, and the poolside bar served some of the best cocktails i’ve ever had

one small suggestion would be to offer a wider selection of evening bar snacks to enhance the guest

the food and bar were great

setting and gardens, lovely cleaning lady, lovely bar staff, guy on reception was great helping us change our room, spoke good english

hotel, very beatiful interior, lots of bar options, drinks and food were out of this world, we really enjoyed our stay, comfortable bed,

one member of the bar staff had brought his personal issues to work and that was reflected in his grumpy, perfunctory

tables and chairs in the restaurant and bar were disinfected after each use and this, together with the fact that all visitors to madeira

good and responsive to requests, as indeed were the reception staff ( especially david ) and the bar staff

in the evening isn’t very good and nothing for children the snack bar didn’t have ice cream

numerous restaurants around also but none as close as there own lovely garden /restaurant with a bar all the grilled food is cooked on the coals within view

small kitchen which is big enough to prepare breakfast and a small dinner

the first one, in the bathroom and kitchen, the second one, the bathroom, the third one, in the fridge

breakfast is just ok

small kitchen which is big enough to prepare breakfast and a small dinner

there is a bar and a restaurant at the pool with a wonderful view

should be an on site shop in my opinion bar open after 10pm

the bar had live music on every night and there were also many more activities ran by the hotel which

great suite with ocean view, quiet rooms, infinity pool, cocktail bar close by :), hotel

the restaurant and bar overlooking this area were amazing and a great place to unwind after a day in the sun

the restaurant and bar have amazing views of the sea and everything is perfect

great facilities

but there is a bar and restaurant where you can enjoy a drink or meal

breakfast is good and atlantis and capoeira bar are also awesome

from receptionist to bar staff and life guard everyone was very helpful and happy

the hotel's sea view bar is amazing and the staff is friendly

great restaurant in the evening and plentiful breakfast

the food was great, and the breakfast was also very enjoyable

good wifi

included breakfast is a bit basic but i was happy with it

there is no wi fe in a room only at reception and bar area

there s a bar by the indoors pool so you can sip your drink from water

i stayed there for 5 nights, the indoor swimming pool is also nice with a small bar area and tv / lounge

the pool closes at 8pm and the bar was not open on a thursday night

was not so much choice at the bar for drinks, for example they only had one brand of each spirit type

the breakfast is ample, restaurant and bar snacks all reasonably priced and good quality

good quiet bar and dining available if you want to stay in the hotel for the evening

breakfast was decent, the sandwiches that you can serve at the hotel bar are amazing

room , classy stylish bar , welcome drink, breakfast to-go for the early morning check out, welcoming staff, shower

special praise goes to norberto, who is responsible for the bar and restaurant

there is a drinks/lunch bar next to the pool as well as pool table, sauna and spa room (spa sessions have to be pre ordered (+) the rooftop pool and bar areas are a must see and if you care to walk you can quickly climb up hidden staircases outside (+)location, fantastic view from room, restaurant, pool, bar etc (-) bar wasn t open and public areas lacked atmosphere at this time of year (early march) (-) no bar area open in evenings

ut then again, is right for the room price ) ; and if you are staying

not too busy, clean, comfortable , plenty of parking space and bus stop in front of the hotel

offer things like parking without reservation, and even when they know they do not have space, the lying thiefs still

the free shuttle ride to the town was very much appreciated but we also caught the bus to and from funchal

staff on reception were welcoming, and the bar staff were very polite and helpful

food was really well prepared and bar team were really helpful

mini bar was broken, the soundproofing is not up to scratch as we could clearly hear the people next

enjoyed our stay very much , great breakfast and super dinner

were very nice room had a lovely view and was quiet except for first night with wind no big deal breakfast was plentiful, and the restaurant had a great selection they operated a shuttle service

well stocked honesty bar on the veranda - so guests treated like adults

again apart from that the view from the tarrasse is phenomenal and the concept of the honest bar is great

well stocked mini bar but also honestly bar on

was excellent — i do wish coffee/tea wasn’t considered part of the mini bar as most places do offer it to their guests

no proper bar either

nice bar down the hill with good live

noisy bar at the bottom of the road, needed to use earplugs then not a problem

cappuchino from the coffee maschine unbearable, reasonable cappuchino from the bar only against extra charge

with it being on a hill side, we had fantastic views from the restaurant / bar and pool areas

little bar just down the hill was handy

city centre location was fantastic and the rooftop bar with pool was a great find - perfect for some chill time after exploring

rooftop bar and pool. i like that they arranged airport pickup also.

was wonderful apart from the noice of the dogs barking constantly until 2am every morning

didn’t get to use the pool because the weather was not so good but the roof top bar was lovely

lovely rooftop bar with nice drinks and pool that unfortunately we didnt get to use as the weather was a bit cold

is only one issue and that is in the early evening if you wish to sit outside at the captains bar where you are bothered by pigeons

think the pool bar should offer poolside service instead of walking to same

on the seafront, easy access to the shops, restaurants, bars and promenade

liked the hotel bar with nightly music program

situated on the water front, next door to the old town, which is chock full with bars, restaurants & the famous painted doors and muraled walls

plenty of choice fruit also available, large dining room swimming pool on roof fair size with bar available beach towels also available pay £10 euro deposit refunded when towels returned to

have been nice to have a drink or two in the afternoon at the rooftop pool but the bar didn’t seem to be open during my stay however this was maybe due to time of

you can remove the mask around the pool , and obviously in the room and when at the bar …

hotel bar looked good too

was lovely, pool table in the bar and a roof top pool with a great view

the snack bar downstairs

great value food served in the bar or restaurant and a lovely morning breakfast

hotel has reasonably priced restaurant and bar next door

friendly staff nice bar and amazing comfortable room

could recommend bolero on str 31 janeiro, bar revolution, venda velha and

comfortable quiet room. helpful friendly staff. great roof terrace bar and pool.

didn’t work at 4 pm, the bar too

loved the nice pool, with a perfect view around an the cool bar where we could have a drink sitting on a barchair with our feet in the water

restaurant and bar good

was good , bed was comforttable and very nice place for pool

reception friendliness, and help. good breakfast choice.

beds a little too firm, limited breakfast buffet

breakfast was not very pleasant

pillows are a bit uncomfortable. breakfast is good food but lacks a bit of imagination.

breakfast - very poor (only bread, some ham and corn flakes, no cheese, no vegetables, no fruits

the view from the terrace is nice, but the bar never seemed to be open

the rooftop terrance had a bar but wasn t used and it didn t look like it had been used in a while, that was a small let

room to dark no drying facilities no room to swing a cat at breakfast wifi poor spa not in use bar not open on

the roof terrace and bar was closed, only for smoker guest during the day; but if you came to chill out there

rooftop bar could have been well utilised as it would have been nice to be serve refreshing drinks whilst

location, rooftop bar which was cool, not pretentious, the staff were very nice and helpful also

the rooftop bar is highly ranked across europe and they have fado every wednesday

the rooftop bar was nice place for sunset

beautiful rooftop bar overlooking funchal

location, amazing rooftop bar with stunning views, huge and comfortable bed, nice breakfast with wide selection of food, nice

happy hour for cocktails in the bar between 6 and 7pm offered 2 for 1, which meant that a 14 euro bill became 7 euros

helpful and friendly staff, nice rooftop bar and pool

terrace bar & pool closed for works during our stay which was a pity as other guests told us how fabulous

view from the rooftop bar and pool was amazing

great roof top pool and bar with lovely views of funchal

hotel bar is also something to be recommended

in the room there was no kettle but you could get a hot drink from the bar to take up

from the owners francisco and rita to the staff pedro on reception to harry bar staff

i also appreciated the bar patio i'm front of the

the bar was lovely, the breakfast was great and the staff were wonderful

it was really good and near to a number of restaurants loved the roof top pool and bar area which has fantastic views

and clean brilliant spot close to everything lovely and attentive staff, the rooftop pool and bar were stunning beautiful place to visit we will be back

promenade), the room was spacious and stylish, the breakfast was excellent, and the pool and the bar at the rooftop were also really pleasant

top pool and bar was excellent superb location right in the heart of the old town staff were so helpful and

fabulous rooftop pool and bar area

staff were very attentive - the bar tender at the daily happy hour, the breakfast & dinner staff remembered our preferences & we

nger and pianist)

having booked for longer, though i thought that a better bar area would have been nice, though saying that after our livada walks, by the night time i just

the hallway and reception areas were lovely, the pool was great and the bar area lovely to sit in after arriving back from an evening out

very comfortable sunloungers and very clean restaurant - we only dined here once - very tasty bar - amazing selection of cocktails, life entertainment a few times a week

pool and bar area very open

hotel is quiet, staff are friendly and the prices in their terrace bar are very reasonable ud83dudc4c like that they had a free library where you could borrow a

the roof bar is nice

bar

friendly staff, great roof bar view, especially in the night

views from the rooftop bar was breathtaking ud83dude0d delicious breakfast , so much choice ud83dude0b all the staff

the bar staff are fun and friendly and the added bonus of the heated swimming pool gets our thumbs up

terrace pool and bar area really make it stand out

all the staff were superb and very polite, especially up on the rooftop bar and at the spa

breakfast had so much choice, the pool bar did great drinks but we didn t have any dinners although it did look nice

view from the room, the public area, restaurants and bar was all fabulous

the bar was well stocked and had great views and entertainment on each evening

the selection was fine the food was somewhat cool from the servery hence we frequented the pool bar most often

the mini bar was not restocked very thoroughly during our stay

the pool bar food and drinks were really nice and cheap enough considering its in a hotel

the terrace with all it's offerings such as gym, sauna and bar is amazing

superb hotel, lovely big comfy pillows, lovely breakfast , bar open till early hours

d there was quiet a few of us) the pool area

breakfast was excellent, and service at the lobby bar was great

late check-in possible, good breakfast, parking lot available, clean and cozy, gym and bar at hand

view, breakfast, staff, lounge / bar area, swimming pool, terrace, quiet

to the pool area and the gym the dining and breakfast rooms were very spacious as well as the bar area for relaxing at

the bar area was also underused which is a shame, the hotel is a bit of a distance to town so it would

gym should be open earlier. more available staff at pool bar in afternoon.

the jacuzzi wasn't working, there was no one to man the bar in the indoor pool area

was with a balcony, spacious and really clean) the food in the restaurant and in vasco da gama bar was delicious

the lounge and bar were comfortable and we enjoyed playing table-tennis and pool

setting and rooms are lovely the bar area is a beautiful setting, breakfast and dinner is delicious but what puts this property over

an unusual feature of the bar is a define your own happy hour policy

the quality of food and its presentation is superb, so much so that we ate in the restaurant all bar 3 nights

pool bar only had 2 staff, so when it was busy, there were long waits for food and drink

didn't try the hotel bar area for entertainment

pool bar staff could have conversed between each other a bit quieter, as it was quite disturbing at

the staff in the breakfast room and upstairs in the bar are amazing

) was a shame and bar got busy at night with a bit of a chaotic approach to ordering drinks, but struggling to think

pool and position close to the city, the smarvellous design by nini andrade silva, nice rooftop bar and

- room was big, balcony was nice, view amazing, breakfast exceptional, top floor bar was stunning, location was walking distance to everything

rooftop and poolside bar food wasn t amazing but there are plenty of other options nearby

pampered service and great location, the staff in simple words cannot do enough fore you, the sky bar is an amazing place to soak up the sun and views, total relaxation and beautiful boutique

very spoilt, beautiful pool we swam every morning, restaurants were spot on pau de lume and sky bar were stand out

very professional, helpful and friendly staff

cocktail bar on site with discount if you stay

used and enjoyed the bar area

very fine atmosphere in all hotel buildings we visited, including restaurants, bar and garden to old villa are accessible for all guests

the cocktail bar could have stayed open a bit later.

the rooftop pool bar closed at 7 pm ????

the rooftop bar is the place for very sunny afternoons and breezy evenings

also has 2 pools - one in the main pool area next to the restaurant and one on the roof with a bar

amazing terrace pool and bar on top floor

location excellent evening meal restaurant was excellent as was the rooftop bar for lunch

the room was a haven of comfort, featuring a private swimming pool with ocean views

food on beach bar is good and not pricy for this category of hotel

hotel's location, facilities, beach acses,calm environment, dive center, parking area and pool bar were at a high standard

except lure the manger of pool bar and restaurant, he is very angry person

piano bar nice for a drink

the mini bar / tea coffee was never replenished properly

breakfasts excellent, pub bar prices a bit over the top

shortages meant that the bar services may be a bit slow, but those on duty did a good job of trying to keep up

upstairs bar terrace is a little soulless - i feel it could be made more appealing.

but by far the worst was having to wear earplugs every night due to the loudness of guests in the bar straight across from the hotel

3) very good bathroom + cosmetic 4) swimming pools, billiard, books, bar with music evening 5) service is good

hotel, excellent and very helpful staff, outstanding bar staff, located close to the city center, well equipped, amazing

staff - particularly in bar - everything was good value - food and drink

pool, excellent breakfast and a great bar and bartenders

hotel fantastic staff from reception to cleaners to restaurant and bar staff wonderful breakfast plenty of choice always being topped up

the staff were amazing- could not do enough for you just really really nice from the cleaners, bar staff and the wonderful reception staff

exterior space for breakfast

location breakfast

selection of food during breakfast and it was the same each day ( for veg even worse), very bad like an instant coffee

breakfast was very good

the breakfast is not very rich and it is same every day. in the room there is no hairdryer.

the bar by the swimming pool was very pleasant except when it rained

heated outdoor pool. pool bar closed

there are a couple of bars though they don’t tend to get busy so sometimes you have to track down a staff member to

of the bar staff were abrupt and not helpful

the bars were mostly shut, cocktail bar never open and pool bars never open, despite excellent weather

not that keen on the music played by the pianist in the bar .

piano and singer in cocktail bar in evening great

the bar was great, and the bartender was very helpful and

breakfast,service,room and location were exceptional

room service menu could be better paralleled with food throughout the rest of the property

there is a reasonably priced bar with a daily happy hour - great cocktails

the happy hour in the winter garden bar was good value for money as i enjoyed several glasses of bloody mary

was no pool bar in the other pool area

the bar area and lounge were wonderful

smaller things - guys in the pool bar were bit bored and what makes me crazy was when i wanted to weight my luggage and the scale was

some of the staff at the bar area were rude.

cocktails in the little bar in the shop looking at the view

there isn't a proper bar area to go to at the end of the evening

and install a coffee machine that makes espresso based drinks (or offer the ones from the bar for free)

in contrast at the bar and also in the restaurant, the service staff was of low quality and lacking professionality

infinity pool with loungers and bar never busy

superb breakfast. fabulous suite and the view was heavenly

great infinity pool

seaview, amazing infinity pool and excellent and affable service

the infinity pool has always lots of free sunbeds & is so beautiful

tea and coffee not replenished daily. no mini bar and drinks expensive to purchase.

dogs near by constantly barking

highlight, roof terrace with jacuzzi, bar and sultans

often both the pool bar and the inside bar were left unattended

roof top bar opening hours could be extended

room had two huge beds, bath, shower, mini bar and safe

restaurants and bar within easy walking distance

upgrade was great but did not include extras such as free water and juices from room bar and use of upgraded breakfast in michelin restaurant

a very big mention for telma costa at the il gallo d’oro restaurant as she had raised the bar of offering an exceptional service and made a difference in our stay

of amenities and restaurants but make note they all except the pool bar require rsvp

pool side bar was really nice - great views and great food

the food at the pool bar was really only snack menu and over priced

there is a large and very clean outdoor swimming pool with a sun deck and a snack bar next to the pool which offers simple yet excellent food which comes in handy when wanting only

garden, flowers, garden view, big bed, piano which we can play, pool bar with dinner

excellent breakfast, good pool and bar facilities for casual eating.

good cocktail bar and happy hour

we also visited the cocktail bar which offers entertainment in the evenings

pool bar available with food lunchtime selections

would have liked a bar on a night time looking out over the view

views spacious terrace variety of food choices on the breakfast pool area and food at the pool bar evening live music in the bar free

the view from the balcony! and the rooftop bar has an excellent view as well!

comfortable studio apartment, very comfortable beds, friendly and helpful staff, lovely terrace bar and good breakfast

terrace bar staff weren't the friendliest, breakfast was pretty boring after a couple days, limited

pool area is good too but could do with a bar around the

although usable at the bar and lounge it was very low speed

good location bar with entertaiment at evening good breakfast

we enjoyed the concert at the bar

pool and the the terrace bar were lovely and it was well located to access funchal

shows in the evening (the cabaret and saxophone not really interesting; the live music on sunday and the cultural one on wed -

taking half an hour to order a drink in the bar area

there was some musical attraction every night for free by the terrace bar near the pool, which is nice if you are too tired after a day of walking the levadas to go out

access via a very steep hill. bar a bit expensive

of the reception staff quality of the bar staff quality of the room quality of the location quality and rate of the

pool bar food and breakfast was very nice

plus the bar and all the sun loungers are great for the sunny days

nice swimming pools with bar & towel services

restaurant, bar and bbq - delicious food for any taste

most of the staff were lovely but unfortunately two of the bar staff didn't like it when i asked for some ice

the pool area was nice with a pool bar - reasonable prices

happy hour at the bar from 8 until 9pm

location and value for money, i particularly loved the pool bar , perfect to relax after all day out

bar on the reception floor never seemed to be open and the gym only had 4 items in it, there was no

beds were quite hard & pillows uncomfortable. no one on the bar so took a while to get service.

pool bar was closed (april)

the pool and the pool bar are also great

many restaurants nearby, a fantastic breakfast buffet (even champagne), and a beautiful rooftop bar to watch the sunset

the hotel has a rooftop bar with great views and live music

nice hotel , the views on the top of the hotel (where you have a bar ) are simply incredible

the rooftop bar is a nice touch

they have a lovely pool area, and a gorgeous rooftop bar that gives you fantastic views of madeira

the staff is super nice, starting with the ones from to reception, the bar and ending with the pool bar lady

really good value for money and the bar with its ocean view is the perfect place for sipping cocktails

bar and restaurant provided great breakfast and happy hour

small things but we prefer a bar connected to the main hotel

breakfast buffet was really good, very good drinks at the bar right at the entrance

pool was big and the bar makes most delicious cocktails

nice pool and bar staff friendly

really friendly especially helena at the pool side bar were coming back to see her

great bar by the pool

pool and the pool bar are nice

lack of staff at the bar of the 4th floor

would have been nice to have a bar area and lounge

the restaurant and bar team are commendable for their politeness and engaging personalities

turday) the noise from the cafe / bar below went on well after midnight

loved the pool and bar area

noise from street & bar below

we had lunch at the bar by the pool and it was excellent as well

we couldn t find real espresso in none of bars - double espresso at beach bar or espresso for additional fee at breakfast is far from

is amazing, lunch at the pool bar is delicious, the italian restaurant was lovely

the snacks at the bar next to the pool were surprisingly good

prices at bar were very reasonable

i thought the reception area and bar area near the reception were soul less. let the hotel down

nice bar and pool areas

the reception, waiting and bar staff were all very friendly and helpful - shout to to dino

bar at the reception and spa downstairs

bar staff, waiting staff, domestic staff and all front of house staff are superb

glasses used for the bar and lunch were plastic and often looked unclean

crown jewel of this hotel (aside from the fabulous pool) has to be the reception floor with the bar

thought entertainment was particularly good, piano and singer in lounge bar and variety shows in another bar, both traditional and modern dancing displays, and singing,

(reception, bar next to the

transfer to the city center, swimming pools, sun beds i also spent one evening in the lobby bar enjoying live music

pool / sunbathing area very clean, bar is fairly priced with great cocktails

the rooftop pool, and the bar was awsome

the staff was very friendly and helpful, we enjoyed gym, pool and pool bar looked nice, but we have no time to enjoy it, we spent a lot of time exploring madeira

reception staff were very helpful & bar staff too, taxis booked when needed & ice for the room when requested

the coffee in the poolside bar is the best

the staff was very friendly and service-oriented, especially in the pool bar and the reception

could not have been better, staff so polite and friendly, good choice of food at the breakfast bar , nice and easy excess to the pool, not too noisy with night entertainmen but still tropical,

only small complaint was often no staff at pool bar and no snacks served after 3pm.

bit expensive snacks and drinks at the buffet by swimming pool (deck) and in the bar in the hotel

pool and bar areas very nice with nightly entertainment

restaurants where not as cosy as the nice bar and teras

bathrobe, slippers, kettle, minibar - all you need was there

everything lovely pool and bar areas with great views

service, the complimentary fruit and backing goods everyday, the bar with live music, the location with a lot of restaurants to visit, the complimentary drink at

entertainment on site, great musicians, bar has vast array of choice

the staff in the reception bar restaurant and entertainment were outstanding nothing too much trouble and room cleaner

kitchen area, the balcony the great selection at breakfast, the pool, the outdoor area and the bar area

the bar the armchairs very uncomfortable, is no locker in the pool facility, but it's not a big

the service at the hotel's bar is also exceptional

cept pool bar) throughout the day/evening, also staff forgetting to bring drink or taking up

music in bar area same each day and some quite depressing, couldnt have coped with it for a week

of staff for service from the bar

expectations, the room size, relaxing indoor pool area, comfortable and stylish seating in the bar and excellent

the hotel has glorious views over the atlantic ocean and the bar on the terrace is a beautiful spot for meals and drinks - breakfast as the sun comes up,

keen staff, clean and beautiful lobby very reasonably priced bar and restaurant, nice view from

no wifi in the room...but in the lobby and 1st floor bar is ok

lack of available facilities e.g. bar open

drinks in the bar were exceptionally cheap

a bottle of water in the room, certainly no tea or coffee making facilities, nothing in the mini bar fridge

wine, soft cold and hot drinks on help yourself service; rest of the drinks including cocktails bar service shuttle bus twice per day to funchal city centre if you go out for a day -u can ask for

outside pool and bar was so much fun and great options for drinks

cept the pool bar and tables there) is spotless clean and most of the waiters from the restaurants are really

the pool bar was above my expectations though

everything