pool closes at 10, bar at 11:30, wish they were open later

courtesy of all employees was grateful except the bar attendant

was perfect until wednesday night, there is a bar or party, or anything going on around the hotel, and it becomes noisy as hell at late of the

one exception: you don't have to ask to clean the swimming pool which has to be clean late at evening because of the products

husband loved the breakfast he was really happy that y'all had a buffet, location was excellent it was really close

rooms , very nice hotel , everyone was nice , they have a bar inside and it was great

24 hours room service which was great especially after traveling for so long

the breakfast also was good

it was difficult to book the airport shuttle

staff doesnt speak english.. gym needs improvement of weight items.

breakfast was good, i think it can be somewhat better, but the room, the room was great, very comfy

overall cleanliness excellent breakfast buffet!

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

breakfast quality was good

there's a mall across the parking lot with lots of food options and a soriana (similar to walmart or target) if you need to (-)the parking process.

the rooms on the homewood side have kitchenettes and feel a bit nicer

they've got a great breakfast spread and the dinner options have all been great, along with the happy hour

location, comfort, and last minute availability. the hotel also offered airport shuttle service

layover with a very early flight so we appreciated the proximity to the airport and the 24 hour shuttle service

was great, they also had shuttle service that could take us up to 10km around, i liked that

associates shower was spacious shuttle

good breakfast, nice pool :)

food for breakfast was varied and delicious

pool is closed.

misleading information about free breakfast with reservations

shuttle to the airport was great

i liked that there was a bar and restaurant area within the hotel

in the bar area is very good

5 pm there were only 2 employees to provide service to the restaurant, room service and the hotel bar

location and airport shuttle service wifi was stable

room service took over two hours and got my order wrong

location and facilities from parking to hotel

due to people smoking outside late at night, and it was confusing to access the hotel from the parking area

were a few men smoking right by the entrance, which didn t feel safe, and the elevator from the parking area didn t work without a special card something we only found out after a lot of

of covid, breakfast is now served via room service

the bed was good, and the breakfast

was excellent and the breakfast was delicious

free airport shuttle and breakfast

very comfortable beds and really good breakfast

i did not like the smell of the room. i struggled connecting to the wifi.

the wifi was very good

pillows wifi beer

the breakfast was really bad and my laptop wouldnt connect to wifi

pool area was a dissapointment and the pool was so dirty that we could not swim in it

the indoor outdoor pool

location and shuttle services to airport

quick service, also in the bar and restaurant

v in breakfast room not working , music too loud

have a pool, but it's not working

the thing i disliked the most is that the pool is too exposed to the sun and there's no sheltee or roof that provides some shade so one has

receptionist did not let us know the pool was not working due to remodeling and we had to find out on our own

and this time looks like the employees has better training, everybody do excellent job, and the breakfast two tombs

great location...clean facility. the food was great...kids had an awesome time..

excellent service and great location. decent breakfast.

great location...clean facility. the food was great...kids had an awesome time..

douardo) was a

wifi did not work for me six days, tablet or laptop

a/c was very good, tv was okay, wifi was pretty good for my room, but i didn't try streaming anything

wifi is never working i stay a lot in this hotel and wifi it's the only thing that does not work

need it some attention looks bad, wifi is garbage i been in this hotel 3 times and will be the last the 3 occasions wifi didn't work

beds were super comfortable, the bar in the hotel is a plus

i like that it has a bar and restaurant on the entrance

the gym was under remodeling in all our stay and don't respect schedule of pool.

internet

at the restaurant, room layout and furniture, gym too small with old equipment, lack of water and

and price, rooms were modem and spacious, bathroom was modern and clean, hotel has restaurant w room service and restrooms downstairs near lobby, staff very attentive and

no wifi for cell phones.

i rented the spa room and it was great and accessible

bed was very comfortable, bathroom stole the show with the spa suite - wow

room service was delicious.

maybe they kept them open due to covid concerns but everything else in the breakfast area, many people touched to open and controlled other areas such as the bread- which

hotel was great, and breakfast was hot, ready, and delicious

really enjoyed the breakfast, the full room and of course the cleaning stuff was incredible

odor in the room aisle without air conditioner really small and not friendly parking lot elevators were the worst part

parking

location, good parking lot, nice pool, great atmosphere

water in the pool was freezing

hotel in monterrey wifi is fast, room is spacious you can use dollor in hotel so it's not necessary to change the peso

setting of the facility is suitable for business trip men, i could use my nb on a desk and the wifi is stable

didn t like that during the weekdays they don t clean the pool

from the valet to the bell boys to the check-in staff, servers, bar tenders all were exceptional

poor bar hours

wish the bar had party hats and favors since it was nye.

liked having a restaurant and bar on site

nice & well maintained property with onsite bar & restaurant

conditions of the room,pool,the overall ambiance of the run-down hotel.

the pool, the price, location, felt safe ..

it has a/c and an excellent wifi signal

swimming pool

the bar don't have any kind of liquor

parking is very uncomfortable

wifi

ee)

the wifi was very weak and the elevators weren't working all the time

coffee maker didn't work. no complimentary breakfast, not good value.

didn't have any breakfast.

lied to us with the breakfast for 4 adults, i got charged for that amenity and in the morning they told us that the

com including breakfast the hotel did not recognize it and extra-charge for breakfast- despite forwarding the

breakfast options very good.

location in the barrio antiguo

isthian) is a true mixologist and made fantastic drinks for us

the food at the restaurant is delicious, the bar staff makes great drinks

the restaurant is great and the bar tender

breakfast was excellent beautiful hotel

amazing facilities and very fairly priced room service :)

we used a swimming pool a couple of times

pool was being refurbished, i wish they had mentioned something before as that was the one feature

the swimming pool is small and is being shared with another hotel.

the pool.. and the location.

the swimming pool

luis at the bar was excellent

breakfast was good, food in the restaurant was good, bar had a lot of good beers

the bar and resturant

bartender at the bar sierra madre

breakfast option at the bar is below average

ramp to go down to the parking lot

facilities like swimming pool and gym are present and are good

no ac at the gym

pool was extremely dirty

i still waiting for the extra towels for my kids

ay the breakfast bar i saw a roach ud83eudd2e

customer service was not that great except for the bar tenders, they rocked.

girls at the starbucks bar are rude they need a little more training

room service, restaurant and bar are just great and affordable

bar closes too early